# Avoma vs Fireflies: pricing, features, and which is better > Avoma and Fireflies.ai compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/avoma-vs-fireflies-ai - Structured JSON: https://circleback.ai/compare/avoma-vs-fireflies-ai.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Avoma is more opinionated around the revenue process. Fireflies is broader across teams, capture methods, live assistance, integrations, API use, and lower-cost plans. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Avoma at a glance Avoma spans meeting assistance, CRM hygiene, scheduling, conversation intelligence, and revenue intelligence. Its modular packaging lets sales teams buy depth, while making total cost and cross-company fit more complicated. **Best for:** Customer-facing teams that want notes and CRM sync today, then may add conversation coaching, forecasting, and lead routing without changing platforms. **Less ideal for:** Teams prioritizing in-person capture, simple predictable pricing, or a neutral company-wide memory rather than a revenue workflow. **Price:** Base recording plans from $19/recorder/month annually; intelligence add-ons cost extra Startup is $19/recorder/month with annual billing or $29 month-to-month. Conversation Intelligence and Revenue Intelligence each add $29/selected user/month annually or $35 month-to-month; Lead Router adds $19 annually or $25 month-to-month. Recorder users in a workspace share one base tier. Avoma’s live pricing page currently says Enterprise requires 10 paid seats, while its dedicated minimum-seat help article still says 20, so confirm the minimum in a quote. **Free option:** Free viewer users can consume shared content; recording requires a paid recorder seat. ### Avoma strengths - A broad GTM suite spanning scheduling, recording, CRM updates, coaching, forecast, and routing. - Free viewers let coworkers consume shared meetings without buying a recorder seat. - Strong CRM-oriented workflows, speaker analytics, playlists, scorecards, and enterprise controls. - Action items can be detected with owners and deadlines, tracked in task dashboards, prioritized, and synchronized with CRM and project tools. - Customer meeting data is not used to train AI models; recordings and transcripts can be downloaded in standard formats, and admins can set retention policies. ### Avoma tradeoffs - Conversation Intelligence and Revenue Intelligence are separate add-ons, so the attractive base price is not the full sales-platform price. - Enterprise has a meaningful recorder-seat minimum. Avoma’s current pricing page says 10 while its dedicated help article says 20, so a smaller team should confirm the requirement before evaluating its governance tier. - Avoma’s own help center says it does not fully support in-person meetings the way it supports virtual calls; speaker identification can be limited. - The product model is customer/revenue-centric, which can be awkward for product, engineering, recruiting, and internal meetings. ### Choose Avoma when - You want a modular revenue platform with scheduling and CRM workflow depth. - Free viewer access matters and most recorders are customer-facing employees. - You are comfortable adding paid coaching or forecasting modules as the team matures. ## Fireflies.ai at a glance Fireflies is one of the broadest meeting assistants: bot, desktop, mobile, integrations, search, API, and live or sales assistance. The nuanced bit is that its capture modes are not equivalent—bot-free desktop gives up recordings, named speakers, and Sales Assist. **Best for:** Teams that prioritize a large integration catalog, live assistance, sales workflows, flexible bot/desktop/mobile capture, and competitive pricing. **Less ideal for:** Teams that expect bot-free capture to preserve the same media, speaker fidelity, and sales intelligence as the bot experience. **Price:** Free; Pro from $10/user/month annually Prices are per user/month: Pro is $10 with annual billing or $18 month-to-month; Business is $19 or $29; Enterprise is $39 with annual billing. Storage, AI credits, video, advanced integrations, and governance differ by plan. **Free option:** Yes. Unlimited transcription requires both Auto-join and Share-all; otherwise initial transcription credits, storage limits, and plan-gated summaries or AI features apply. ### Fireflies.ai strengths - Bot, bot-free macOS/Windows, iOS/Android, uploads, and supported native meeting SDK paths. - A large integration catalog, public API, webhooks, remote MCP, AI apps, live assistance, and Sales Assist. - Automatically generated and assigned action items live in a team-wide task feed and can flow into tools such as Linear, Asana, Monday.com, and Microsoft Planner. - Competitive pricing and 100+ language claims make it accessible to distributed teams. - Meeting content is not used to train internal or external AI models, and compliance modes can retain the full record, text only, summary only, or summary plus audio. ### Fireflies.ai tradeoffs - Bot-free desktop mode stores no audio/video, labels speakers generically, and cannot run Sales Assist. - Fireflies says mobile recordings often do not auto-detect speakers, so in-person transcripts may need manual speaker relabeling. - The Google Meet SDK bot-free path asks attendees for approval, so “bot-free” does not always mean invisible or frictionless. - The advertised unlimited free transcription is conditional: users must enable both automatic bot joining and automatic sharing with every participant. Teams choosing tighter defaults fall back to a small transcription-credit allowance. - Meeting recaps default to workspace-wide access plus anyone with the link. Admins can enforce safer defaults and Enterprise rules can protect sensitive categories, but teams should configure this before broad rollout. - Two current Fireflies help articles disagree on whether Free includes 400 or 800 stored minutes, so confirm the live limit before relying on long-term free storage. - Advanced AI features use workspace-pooled credits that do not increase with seat count, so heavier teams may need a paid credit add-on. - The GraphQL API exposes transcripts and core meeting data but not Super Summaries or Custom Apps output. - The MCP server is much richer than the older API-only story, but some advanced search and fetch tools are still marked experimental, and data sent to an external AI no longer receives Fireflies’ zero-data-retention guarantee. - Company relationship context and general-purpose native automations are less cohesive than the sheer integration count suggests. ### Choose Fireflies.ai when - A large integration catalog and live assistance are high priorities. - You are happy to use the Fireflies bot when you need recordings, named speakers, and Sales Assist. - You want mobile and desktop capture at a lower entry price than many competitors. ## Feature comparison | What matters | Avoma | Fireflies.ai | | --- | --- | --- | | Capture options | Broad support — Meeting bot, native cloud options, and bot-free desktop capture. Avoma can use a bot, supported native platform recording, or a desktop path. The bot appearance and consent messages are customizable. | Broad support — Bot, bot-free desktop, mobile, and SDK-based capture. Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record. | | Desktop and mobile | Available with limits — Web and desktop with a mobile app. The platform supports virtual-meeting workflows well. Mobile recording exists, but the company documents caveats for using it as a full in-person substitute. | Broad support — Web, macOS, Windows, iOS, and Android. Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks. | | In-person capture and speaker labels | Narrow or indirect — Possible, with explicit speaker and quality caveats. Avoma says it does not fully support in-person meetings in the same way as virtual calls. Mobile and conference-device workarounds can record audio, but reliable room speaker identification is a limitation. | Broad support — Mobile and desktop room capture. iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats. | | Recordings, playback, and clips | Broad support — Audio/video playback, snippets, playlists, and coaching review. Virtual customer conversations get rich playback and revenue-review workflows. Hosts, participants, admins, and host managers can download video, audio, and VTT or TXT transcripts. Retention and access depend on workspace configuration and plan. | Available with limits — Bot mode saves AV; bot-free desktop saves neither. This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels. | | Notes, action items, and search | Broad support — AI notes, search, and assigned action-item dashboards. Notes and search are strong. Avoma detects action items with owners and deadlines, tracks them in default task dashboards, suggests priority from meeting and deal context, and flags overdue or at-risk work. Additional topic, scorecard, and coaching intelligence is available through the Conversation Intelligence add-on. | Broad support — Notes, search, and a workspace-wide assigned task feed. Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities. | | People, companies, and context | Available with limits — Customer-account and deal context. Avoma organizes history around meetings, accounts, and revenue workflows. It is less focused on a general person/company memory incorporating email, calendar, and internal context for every department. | Available with limits — Meeting channels and cross-meeting search. The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies. | | Automatic sharing and workspace defaults | Broad support — Meeting-type visibility defaults, teams, and free viewers. Internal meetings default to private and external meetings to organization visibility, with Primary Team and Public options available. Organization admins can instead choose internal/external defaults for participants, specific teams, or the organization and lock the rule against user changes. Free viewer seats, snippets, and playlists make broad consumption practical. | Broad support — Enterprise rules can auto-route, share, and enforce privacy. Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately. | | Automations | Broad support — Conditional CRM, task, privacy, scheduling, and routing workflows. Avoma has a real organization-level trigger/condition/action system. It can react to calendar, transcript, or note events; filter by title, team, participant domain, keyword, or meeting type; then set privacy or purpose, detect outcomes, update CRM data, and create tasks from action items. Manual rules start on the Startup plan and AI-powered rules require Organization or higher; coaching, forecasting, and lead routing remain separate modules. | Broad support — Meeting rules, AI apps, CRM workflows, and automatic task handoff. Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas. | | Integrations | Broad support — Deep CRM and sales-stack integrations. Avoma emphasizes CRM, conferencing, calendar, dialer, and sales tools. Action items can sync into HubSpot, Salesforce, ClickUp, Asana, and other destinations, with Zapier extending the catalog. It remains oriented around GTM rather than being a neutral engineering-workflow platform. | Broad support — 100+ integrations plus Zapier and API. Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync. | | API, MCP, CLI, and data portability | Available with limits — API for recordings, transcripts, notes, and coaching data. Avoma documents API access to recordings, transcripts, summaries, notes, and coaching insights on selected plans. Keys are admin-created, requests are user- or organization-scoped, and the documented rate limit is 60 requests per minute. | Broad support — GraphQL API, webhooks, and a rich remote MCP server. Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms. | | Security, privacy, and admin | Broad support — Strong enterprise controls on upper tiers. Admin, configurable retention, SSO, and compliance features are available as plans increase. Avoma says customer meeting data is never used to train AI models, and its DPA commits to deletion or return within 30 days after termination, subject to backups and legal obligations. The same-base-tier requirement for recorder users reduces mix-and-match flexibility. | Broad support — Business and Enterprise governance. Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training. | | Languages | Broad support — More than 60 documented languages and dialects. Avoma’s help page says it supports more than 60 languages and dialects, while its page title advertises 75+. Buyers should verify the exact language and whether the coaching or revenue-intelligence feature they need supports it. | Broad support — 100+ languages advertised. Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **Avoma:** Meeting bot, native cloud options, and bot-free desktop capture. Avoma can use a bot, supported native platform recording, or a desktop path. The bot appearance and consent messages are customizable. Evidence: [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software). **Fireflies.ai:** Bot, bot-free desktop, mobile, and SDK-based capture. Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record. Evidence: [Fireflies bot-free desktop recording](https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app), [Fireflies desktop app](https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app). ### Desktop and mobile **Fireflies has broader documented support for desktop and mobile.** **Avoma:** Web and desktop with a mobile app. The platform supports virtual-meeting workflows well. Mobile recording exists, but the company documents caveats for using it as a full in-person substitute. Evidence: [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software), [Avoma in-person meeting support](https://help.avoma.com/can-avoma-help-with-an-in-person-meeting). **Fireflies.ai:** Web, macOS, Windows, iOS, and Android. Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks. Evidence: [Fireflies desktop app](https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app), [Fireflies mobile app](https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app). ### In-person capture and speaker labels **Fireflies has broader documented support for in-person capture and speaker labels.** **Avoma:** Possible, with explicit speaker and quality caveats. Avoma says it does not fully support in-person meetings in the same way as virtual calls. Mobile and conference-device workarounds can record audio, but reliable room speaker identification is a limitation. Evidence: [Avoma in-person meeting support](https://help.avoma.com/can-avoma-help-with-an-in-person-meeting). **Fireflies.ai:** Mobile and desktop room capture. iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats. Evidence: [Fireflies mobile app](https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app), [Fireflies speaker labels](https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript). ### Recordings, playback, and clips **Avoma has broader documented support for recordings, playback, and clips.** **Avoma:** Audio/video playback, snippets, playlists, and coaching review. Virtual customer conversations get rich playback and revenue-review workflows. Hosts, participants, admins, and host managers can download video, audio, and VTT or TXT transcripts. Retention and access depend on workspace configuration and plan. Evidence: [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software), [Avoma meeting downloads](https://help.avoma.com/downloading-a-meeting). **Fireflies.ai:** Bot mode saves AV; bot-free desktop saves neither. This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels. Evidence: [Fireflies bot-free desktop recording](https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Avoma:** AI notes, search, and assigned action-item dashboards. Notes and search are strong. Avoma detects action items with owners and deadlines, tracks them in default task dashboards, suggests priority from meeting and deal context, and flags overdue or at-risk work. Additional topic, scorecard, and coaching intelligence is available through the Conversation Intelligence add-on. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma action-item tracking](https://www.avoma.com/ai-meeting-assistant/action-item-tracking-software). **Fireflies.ai:** Notes, search, and a workspace-wide assigned task feed. Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans), [Fireflies AI credits](https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms), [Fireflies Tasks Feed](https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed). ### People, companies, and context **Both products support people, companies, and context, with different scope and plan limits.** **Avoma:** Customer-account and deal context. Avoma organizes history around meetings, accounts, and revenue workflows. It is less focused on a general person/company memory incorporating email, calendar, and internal context for every department. Evidence: [Avoma pricing](https://www.avoma.com/pricing). **Fireflies.ai:** Meeting channels and cross-meeting search. The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans). ### Automatic sharing and workspace defaults **Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.** **Avoma:** Meeting-type visibility defaults, teams, and free viewers. Internal meetings default to private and external meetings to organization visibility, with Primary Team and Public options available. Organization admins can instead choose internal/external defaults for participants, specific teams, or the organization and lock the rule against user changes. Free viewer seats, snippets, and playlists make broad consumption practical. Evidence: [Avoma meeting privacy](https://help.avoma.com/meeting-privacy), [Avoma organization privacy policies](https://help.avoma.com/manage-organization-wide-privacy-and-security-settings). **Fireflies.ai:** Enterprise rules can auto-route, share, and enforce privacy. Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately. Evidence: [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature), [Fireflies recap privacy defaults](https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps). ### Automations **Both products document broad support for automations, with different scope and plan limits.** **Avoma:** Conditional CRM, task, privacy, scheduling, and routing workflows. Avoma has a real organization-level trigger/condition/action system. It can react to calendar, transcript, or note events; filter by title, team, participant domain, keyword, or meeting type; then set privacy or purpose, detect outcomes, update CRM data, and create tasks from action items. Manual rules start on the Startup plan and AI-powered rules require Organization or higher; coaching, forecasting, and lead routing remain separate modules. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma automations](https://help.avoma.com/understanding-automations-in-avoma). **Fireflies.ai:** Meeting rules, AI apps, CRM workflows, and automatic task handoff. Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas. Evidence: [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature), [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans), [Fireflies Tasks Feed](https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed), [Fireflies Linear integration](https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies). ### Integrations **Both products document broad support for integrations, with different scope and plan limits.** **Avoma:** Deep CRM and sales-stack integrations. Avoma emphasizes CRM, conferencing, calendar, dialer, and sales tools. Action items can sync into HubSpot, Salesforce, ClickUp, Asana, and other destinations, with Zapier extending the catalog. It remains oriented around GTM rather than being a neutral engineering-workflow platform. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma action-item tracking](https://www.avoma.com/ai-meeting-assistant/action-item-tracking-software). **Fireflies.ai:** 100+ integrations plus Zapier and API. Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync. Evidence: [Fireflies integration directory](https://fireflies.ai/integrations), [Fireflies Linear integration](https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies). ### API, MCP, CLI, and data portability **Fireflies has broader documented support for API, MCP, CLI, and data portability.** **Avoma:** API for recordings, transcripts, notes, and coaching data. Avoma documents API access to recordings, transcripts, summaries, notes, and coaching insights on selected plans. Keys are admin-created, requests are user- or organization-scoped, and the documented rate limit is 60 requests per minute. Evidence: [Avoma API documentation](https://help.avoma.com/api-documentation), [Avoma meeting downloads](https://help.avoma.com/downloading-a-meeting). **Fireflies.ai:** GraphQL API, webhooks, and a rich remote MCP server. Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms. Evidence: [Fireflies API](https://docs.fireflies.ai/introduction), [Fireflies MCP tools](https://docs.fireflies.ai/mcp-tools/overview). ### Security, privacy, and admin **Both products document broad support for security, privacy, and admin, with different scope and plan limits.** **Avoma:** Strong enterprise controls on upper tiers. Admin, configurable retention, SSO, and compliance features are available as plans increase. Avoma says customer meeting data is never used to train AI models, and its DPA commits to deletion or return within 30 days after termination, subject to backups and legal obligations. The same-base-tier requirement for recorder users reduces mix-and-match flexibility. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma seat minimums](https://help.avoma.com/is-there-a-minimum-seat-requirement-for-each-plan), [Avoma AI data handling](https://help.avoma.com/do-you-use-my-data-to-train-your-models), [Avoma data processing addendum](https://www.avoma.com/data-processing-addendum). **Fireflies.ai:** Business and Enterprise governance. Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans), [Fireflies storage limits](https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits), [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature), [Fireflies data safety](https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe), [Fireflies compliance recording modes](https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance), [Fireflies Enterprise controls](https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan). ### Languages **Both products document broad support for languages, with different scope and plan limits.** **Avoma:** More than 60 documented languages and dialects. Avoma’s help page says it supports more than 60 languages and dialects, while its page title advertises 75+. Buyers should verify the exact language and whether the coaching or revenue-intelligence feature they need supports it. Evidence: [Avoma supported languages](https://help.avoma.com/does-avoma-support-other-languages). **Fireflies.ai:** 100+ languages advertised. Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Avoma or Fireflies.ai? Avoma is more opinionated around the revenue process. Fireflies is broader across teams, capture methods, live assistance, integrations, API use, and lower-cost plans. ### Which is less expensive, Avoma or Fireflies.ai? Avoma: Base recording plans from $19/recorder/month annually; intelligence add-ons cost extra. Fireflies.ai: Free; Pro from $10/user/month annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Avoma and Fireflies.ai record without a bot? Avoma: Meeting bot, native cloud options, and bot-free desktop capture. Fireflies.ai: Bot, bot-free desktop, mobile, and SDK-based capture. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Avoma: Meeting-type visibility defaults, teams, and free viewers. Fireflies: Enterprise rules can auto-route, share, and enforce privacy. ### Can I access and move the full meeting data? Avoma: API for recordings, transcripts, notes, and coaching data. Fireflies: GraphQL API, webhooks, and a rich remote MCP server. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Avoma sources - [Avoma pricing](https://www.avoma.com/pricing): Base plans, free viewers, minimums, and Conversation/Revenue Intelligence add-ons. - [Avoma seats and add-ons](https://help.avoma.com/avoma-pricing-recorder-seats-free-users-add-ons): Recorder-seat rules, viewer access, add-on prices, and workspace base-tier behavior. - [Avoma seat minimums](https://help.avoma.com/is-there-a-minimum-seat-requirement-for-each-plan): This help article says Enterprise has a 20-recorder minimum, while the live pricing page says 10; verify the current requirement with Avoma. - [Avoma in-person meeting support](https://help.avoma.com/can-avoma-help-with-an-in-person-meeting): Official limitations and workarounds for room conversations. - [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software): Capture methods, languages, CRM workflow, and retention overview. - [Avoma meeting privacy](https://help.avoma.com/meeting-privacy): Automatic internal and external defaults plus Private, Primary Team, Organization, and Public access levels. - [Avoma organization privacy policies](https://help.avoma.com/manage-organization-wide-privacy-and-security-settings): Locked organization defaults for internal and external meeting visibility across participants, teams, or the whole organization. - [Avoma API documentation](https://help.avoma.com/api-documentation): Recording, transcript, summary, notes, coaching insight, scope, authentication, and rate-limit details. - [Avoma action-item tracking](https://www.avoma.com/ai-meeting-assistant/action-item-tracking-software): Automatic owner and deadline extraction, task dashboards, prioritization, at-risk flags, and CRM/project-tool synchronization. - [Avoma automations](https://help.avoma.com/understanding-automations-in-avoma): Organization-level triggers, conditions, plan gates, privacy rules, AI outcomes, CRM updates, and task creation from notes. - [Avoma meeting downloads](https://help.avoma.com/downloading-a-meeting): Recording downloads and transcript exports in VTT or TXT. - [Avoma supported languages](https://help.avoma.com/does-avoma-support-other-languages): Official multilingual transcription count and language list. - [Avoma AI data handling](https://help.avoma.com/do-you-use-my-data-to-train-your-models): Explicit statement that customer data is not used to train AI models. - [Avoma data processing addendum](https://www.avoma.com/data-processing-addendum): Subprocessor terms, transfer safeguards, and deletion or return within 30 days after service termination. ### Fireflies.ai sources - [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans): July 2026 prices and plan structure. - [Fireflies unlimited free transcripts](https://guide.fireflies.ai/articles/8632872350-how-to-get-unlimited-meeting-transcripts-on-fireflies-ai-s-free-plan): Auto-join and Share-all requirements for unlimited free transcription. - [Fireflies storage limits](https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits): Current storage limits by plan; its Free figure conflicts with an older Free-plan article. - [Fireflies bot-free desktop recording](https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app): No AV files, generic speakers, and Sales Assist limitation. - [Fireflies desktop app](https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app): Capture modes, Live Assist, and bot versus botless behavior. - [Fireflies mobile app](https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app): iOS/Android in-person recording, search, sharing, and tasks. - [Fireflies speaker labels](https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript): Manual corrections and the mobile-recording speaker-detection caveat. - [Fireflies API](https://docs.fireflies.ai/introduction): GraphQL authentication, user/admin scope, available meeting data, and current Super Summary/Custom Apps gaps. - [Fireflies MCP tools](https://docs.fireflies.ai/mcp-tools/overview): Remote MCP authentication, full meeting-data access, read/write tools, and experimental-tool status. - [Fireflies AI credits](https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms): Workspace-pooled credit allowances, non-seat scaling, and add-on behavior. - [Fireflies Tasks Feed](https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed): Automatic task generation and assignment, all-team task views, completion, reassignment, and project-tool handoff. - [Fireflies Linear integration](https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies): Automatic issue creation, project and status routing, assigned-task filtering, and meeting-rule conditions. - [Fireflies integration directory](https://fireflies.ai/integrations): Current first-party directory advertising 100+ integrations across CRM, project, collaboration, storage, and other categories. - [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature): Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion. - [Fireflies recap privacy defaults](https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps): Default teammates-and-link visibility, narrower audience choices, and retroactive privacy changes. - [Fireflies data safety](https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe): No-training and third-party zero-retention commitments plus governance controls. - [Fireflies compliance recording modes](https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance): Full-record, text-only, summary-only, and summary-plus-audio retention modes. - [Fireflies Enterprise controls](https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan): SSO, SCIM, private storage, retention, and Super Admin access behavior.