# Avoma vs Krisp: pricing, features, and which is better > Avoma and Krisp compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/avoma-vs-krisp - Structured JSON: https://circleback.ai/compare/avoma-vs-krisp.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Avoma handles the customer-meeting workflow after the call. Krisp improves audio during the call and offers a lighter bot-free assistant across desktop and mobile. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Avoma at a glance Avoma spans meeting assistance, CRM hygiene, scheduling, conversation intelligence, and revenue intelligence. Its modular packaging lets sales teams buy depth, while making total cost and cross-company fit more complicated. **Best for:** Customer-facing teams that want notes and CRM sync today, then may add conversation coaching, forecasting, and lead routing without changing platforms. **Less ideal for:** Teams prioritizing in-person capture, simple predictable pricing, or a neutral company-wide memory rather than a revenue workflow. **Price:** Base recording plans from $19/recorder/month annually; intelligence add-ons cost extra Startup is $19/recorder/month with annual billing or $29 month-to-month. Conversation Intelligence and Revenue Intelligence each add $29/selected user/month annually or $35 month-to-month; Lead Router adds $19 annually or $25 month-to-month. Recorder users in a workspace share one base tier. Avoma’s live pricing page currently says Enterprise requires 10 paid seats, while its dedicated minimum-seat help article still says 20, so confirm the minimum in a quote. **Free option:** Free viewer users can consume shared content; recording requires a paid recorder seat. ### Avoma strengths - A broad GTM suite spanning scheduling, recording, CRM updates, coaching, forecast, and routing. - Free viewers let coworkers consume shared meetings without buying a recorder seat. - Strong CRM-oriented workflows, speaker analytics, playlists, scorecards, and enterprise controls. - Action items can be detected with owners and deadlines, tracked in task dashboards, prioritized, and synchronized with CRM and project tools. - Customer meeting data is not used to train AI models; recordings and transcripts can be downloaded in standard formats, and admins can set retention policies. ### Avoma tradeoffs - Conversation Intelligence and Revenue Intelligence are separate add-ons, so the attractive base price is not the full sales-platform price. - Enterprise has a meaningful recorder-seat minimum. Avoma’s current pricing page says 10 while its dedicated help article says 20, so a smaller team should confirm the requirement before evaluating its governance tier. - Avoma’s own help center says it does not fully support in-person meetings the way it supports virtual calls; speaker identification can be limited. - The product model is customer/revenue-centric, which can be awkward for product, engineering, recruiting, and internal meetings. ### Choose Avoma when - You want a modular revenue platform with scheduling and CRM workflow depth. - Free viewer access matters and most recorders are customer-facing employees. - You are comfortable adding paid coaching or forecasting modules as the team matures. ## Krisp at a glance Krisp’s differentiator is not another summary format—it is the audio layer. Noise cancellation, voice isolation, and accent conversion sit beside a capable bot-free note taker, recordings, mobile capture, MCP, and webhooks. **Best for:** People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes. **Less ideal for:** Teams that need 100+ languages, a broad company knowledge graph, deep multi-system automations, or advanced governance without an enterprise contract. **Price:** Core from $8/user/month annually; Advanced from $15 annually Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom. **Free option:** No permanent free plan is shown; a seven-day trial is available. ### Krisp strengths - Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps. - Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price. - Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status. - On-device and private deployment options for enterprise customers with strict audio requirements. - Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription. ### Krisp tradeoffs - Mobile recording does not include Krisp’s signature noise cancellation. - Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced. - HIPAA/BAA is listed for enterprise deployments of 100+ seats. - Its 16-language count is materially narrower than products advertising 75–100+ languages. - Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior. - Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture. ### Choose Krisp when - Call clarity and bot-free capture are the top requirements. - You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price. - Your enterprise may need private or on-device audio processing. ## Feature comparison | What matters | Avoma | Krisp | | --- | --- | --- | | Capture options | Broad support — Meeting bot, native cloud options, and bot-free desktop capture. Avoma can use a bot, supported native platform recording, or a desktop path. The bot appearance and consent messages are customizable. | Broad support — Bot-free system-audio capture. Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. | | Desktop and mobile | Available with limits — Web and desktop with a mobile app. The platform supports virtual-meeting workflows well. Mobile recording exists, but the company documents caveats for using it as a full in-person substitute. | Broad support — macOS, Windows, iOS, and Android. Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. | | In-person capture and speaker labels | Narrow or indirect — Possible, with explicit speaker and quality caveats. Avoma says it does not fully support in-person meetings in the same way as virtual calls. Mobile and conference-device workarounds can record audio, but reliable room speaker identification is a limitation. | Broad support — Native iOS and Android room capture. Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. | | Recordings, playback, and clips | Broad support — Audio/video playback, snippets, playlists, and coaching review. Virtual customer conversations get rich playback and revenue-review workflows. Hosts, participants, admins, and host managers can download video, audio, and VTT or TXT transcripts. Retention and access depend on workspace configuration and plan. | Broad support — Bot-free audio and screen/video; optional bot video. Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. | | Notes, action items, and search | Broad support — AI notes, search, and assigned action-item dashboards. Notes and search are strong. Avoma detects action items with owners and deadlines, tracks them in default task dashboards, suggests priority from meeting and deal context, and flags overdue or at-risk work. Additional topic, scorecard, and coaching intelligence is available through the Conversation Intelligence add-on. | Broad support — AI notes plus a centralized, assigned action-item tracker. Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. | | People, companies, and context | Available with limits — Customer-account and deal context. Avoma organizes history around meetings, accounts, and revenue workflows. It is less focused on a general person/company memory incorporating email, calendar, and internal context for every department. | Narrow or indirect — Meeting library and AI chat. Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. | | Automatic sharing and workspace defaults | Broad support — Meeting-type visibility defaults, teams, and free viewers. Internal meetings default to private and external meetings to organization visibility, with Primary Team and Public options available. Organization admins can instead choose internal/external defaults for participants, specific teams, or the organization and lock the rule against user changes. Free viewer seats, snippets, and playlists make broad consumption practical. | Broad support — Calendar, manager, and recurring-channel auto-sharing. Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. | | Automations | Broad support — Conditional CRM, task, privacy, scheduling, and routing workflows. Avoma has a real organization-level trigger/condition/action system. It can react to calendar, transcript, or note events; filter by title, team, participant domain, keyword, or meeting type; then set privacy or purpose, detect outcomes, update CRM data, and create tasks from action items. Manual rules start on the Startup plan and AI-powered rules require Organization or higher; coaching, forecasting, and lead routing remain separate modules. | Available with limits — Automatic action items, webhooks, and Zapier; fewer native rules. Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. | | Integrations | Broad support — Deep CRM and sales-stack integrations. Avoma emphasizes CRM, conferencing, calendar, dialer, and sales tools. Action items can sync into HubSpot, Salesforce, ClickUp, Asana, and other destinations, with Zapier extending the catalog. It remains oriented around GTM rather than being a neutral engineering-workflow platform. | Available with limits — Common work tools; Salesforce on Advanced. Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. | | API, MCP, CLI, and data portability | Available with limits — API for recordings, transcripts, notes, and coaching data. Avoma documents API access to recordings, transcripts, summaries, notes, and coaching insights on selected plans. Keys are admin-created, requests are user- or organization-scoped, and the documented rate limit is 60 requests per minute. | Broad support — MCP with transcripts and tasks, plus webhooks on Core. The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. | | Security, privacy, and admin | Broad support — Strong enterprise controls on upper tiers. Admin, configurable retention, SSO, and compliance features are available as plans increase. Avoma says customer meeting data is never used to train AI models, and its DPA commits to deletion or return within 30 days after termination, subject to backups and legal obligations. The same-base-tier requirement for recorder users reduces mix-and-match flexibility. | Available with limits — Policy tools on Advanced; private deployment and compliance on Enterprise. Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. | | Languages | Broad support — More than 60 documented languages and dialects. Avoma’s help page says it supports more than 60 languages and dialects, while its page title advertises 75+. Buyers should verify the exact language and whether the coaching or revenue-intelligence feature they need supports it. | Narrow or indirect — 16 transcription languages. Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **Avoma:** Meeting bot, native cloud options, and bot-free desktop capture. Avoma can use a bot, supported native platform recording, or a desktop path. The bot appearance and consent messages are customizable. Evidence: [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software). **Krisp:** Bot-free system-audio capture. Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp). ### Desktop and mobile **Krisp has broader documented support for desktop and mobile.** **Avoma:** Web and desktop with a mobile app. The platform supports virtual-meeting workflows well. Mobile recording exists, but the company documents caveats for using it as a full in-person substitute. Evidence: [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software), [Avoma in-person meeting support](https://help.avoma.com/can-avoma-help-with-an-in-person-meeting). **Krisp:** macOS, Windows, iOS, and Android. Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App). ### In-person capture and speaker labels **Krisp has broader documented support for in-person capture and speaker labels.** **Avoma:** Possible, with explicit speaker and quality caveats. Avoma says it does not fully support in-person meetings in the same way as virtual calls. Mobile and conference-device workarounds can record audio, but reliable room speaker identification is a limitation. Evidence: [Avoma in-person meeting support](https://help.avoma.com/can-avoma-help-with-an-in-person-meeting). **Krisp:** Native iOS and Android room capture. Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. Evidence: [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App), [Krisp calendar and speaker naming](https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp). ### Recordings, playback, and clips **Both products document broad support for recordings, playback, and clips, with different scope and plan limits.** **Avoma:** Audio/video playback, snippets, playlists, and coaching review. Virtual customer conversations get rich playback and revenue-review workflows. Hosts, participants, admins, and host managers can download video, audio, and VTT or TXT transcripts. Retention and access depend on workspace configuration and plan. Evidence: [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software), [Avoma meeting downloads](https://help.avoma.com/downloading-a-meeting). **Krisp:** Bot-free audio and screen/video; optional bot video. Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp recording FAQ](https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature), [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Avoma:** AI notes, search, and assigned action-item dashboards. Notes and search are strong. Avoma detects action items with owners and deadlines, tracks them in default task dashboards, suggests priority from meeting and deal context, and flags overdue or at-risk work. Additional topic, scorecard, and coaching intelligence is available through the Conversation Intelligence add-on. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma action-item tracking](https://www.avoma.com/ai-meeting-assistant/action-item-tracking-software). **Krisp:** AI notes plus a centralized, assigned action-item tracker. Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard). ### People, companies, and context **Avoma has broader documented support for people, companies, and context.** **Avoma:** Customer-account and deal context. Avoma organizes history around meetings, accounts, and revenue workflows. It is less focused on a general person/company memory incorporating email, calendar, and internal context for every department. Evidence: [Avoma pricing](https://www.avoma.com/pricing). **Krisp:** Meeting library and AI chat. Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP). ### Automatic sharing and workspace defaults **Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.** **Avoma:** Meeting-type visibility defaults, teams, and free viewers. Internal meetings default to private and external meetings to organization visibility, with Primary Team and Public options available. Organization admins can instead choose internal/external defaults for participants, specific teams, or the organization and lock the rule against user changes. Free viewer seats, snippets, and playlists make broad consumption practical. Evidence: [Avoma meeting privacy](https://help.avoma.com/meeting-privacy), [Avoma organization privacy policies](https://help.avoma.com/manage-organization-wide-privacy-and-security-settings). **Krisp:** Calendar, manager, and recurring-channel auto-sharing. Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. Evidence: [Krisp meeting sharing](https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp), [Krisp Manager View](https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View), [Krisp Microsoft Teams integration](https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams). ### Automations **Avoma has broader documented support for automations.** **Avoma:** Conditional CRM, task, privacy, scheduling, and routing workflows. Avoma has a real organization-level trigger/condition/action system. It can react to calendar, transcript, or note events; filter by title, team, participant domain, keyword, or meeting type; then set privacy or purpose, detect outcomes, update CRM data, and create tasks from action items. Manual rules start on the Startup plan and AI-powered rules require Organization or higher; coaching, forecasting, and lead routing remain separate modules. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma automations](https://help.avoma.com/understanding-automations-in-avoma). **Krisp:** Automatic action items, webhooks, and Zapier; fewer native rules. Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. Evidence: [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API), [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier), [Krisp pricing](https://krisp.ai/pricing/). ### Integrations **Avoma has broader documented support for integrations.** **Avoma:** Deep CRM and sales-stack integrations. Avoma emphasizes CRM, conferencing, calendar, dialer, and sales tools. Action items can sync into HubSpot, Salesforce, ClickUp, Asana, and other destinations, with Zapier extending the catalog. It remains oriented around GTM rather than being a neutral engineering-workflow platform. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma action-item tracking](https://www.avoma.com/ai-meeting-assistant/action-item-tracking-software). **Krisp:** Common work tools; Salesforce on Advanced. Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API), [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier). ### API, MCP, CLI, and data portability **Krisp has broader documented support for API, MCP, CLI, and data portability.** **Avoma:** API for recordings, transcripts, notes, and coaching data. Avoma documents API access to recordings, transcripts, summaries, notes, and coaching insights on selected plans. Keys are admin-created, requests are user- or organization-scoped, and the documented rate limit is 60 requests per minute. Evidence: [Avoma API documentation](https://help.avoma.com/api-documentation), [Avoma meeting downloads](https://help.avoma.com/downloading-a-meeting). **Krisp:** MCP with transcripts and tasks, plus webhooks on Core. The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. Evidence: [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP), [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API). ### Security, privacy, and admin **Avoma has broader documented support for security, privacy, and admin.** **Avoma:** Strong enterprise controls on upper tiers. Admin, configurable retention, SSO, and compliance features are available as plans increase. Avoma says customer meeting data is never used to train AI models, and its DPA commits to deletion or return within 30 days after termination, subject to backups and legal obligations. The same-base-tier requirement for recorder users reduces mix-and-match flexibility. Evidence: [Avoma pricing](https://www.avoma.com/pricing), [Avoma seat minimums](https://help.avoma.com/is-there-a-minimum-seat-requirement-for-each-plan), [Avoma AI data handling](https://help.avoma.com/do-you-use-my-data-to-train-your-models), [Avoma data processing addendum](https://www.avoma.com/data-processing-addendum). **Krisp:** Policy tools on Advanced; private deployment and compliance on Enterprise. Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp security and data handling](https://krisp.ai/security-for-ai-meeting-assistant/), [Krisp cloud processing](https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud). ### Languages **Avoma has broader documented support for languages.** **Avoma:** More than 60 documented languages and dialects. Avoma’s help page says it supports more than 60 languages and dialects, while its page title advertises 75+. Buyers should verify the exact language and whether the coaching or revenue-intelligence feature they need supports it. Evidence: [Avoma supported languages](https://help.avoma.com/does-avoma-support-other-languages). **Krisp:** 16 transcription languages. Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. Evidence: [Krisp multilingual transcription](https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Avoma or Krisp? Avoma handles the customer-meeting workflow after the call. Krisp improves audio during the call and offers a lighter bot-free assistant across desktop and mobile. ### Which is less expensive, Avoma or Krisp? Avoma: Base recording plans from $19/recorder/month annually; intelligence add-ons cost extra. Krisp: Core from $8/user/month annually; Advanced from $15 annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Avoma and Krisp record without a bot? Avoma: Meeting bot, native cloud options, and bot-free desktop capture. Krisp: Bot-free system-audio capture. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Avoma: Meeting-type visibility defaults, teams, and free viewers. Krisp: Calendar, manager, and recurring-channel auto-sharing. ### Can I access and move the full meeting data? Avoma: API for recordings, transcripts, notes, and coaching data. Krisp: MCP with transcripts and tasks, plus webhooks on Core. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Avoma sources - [Avoma pricing](https://www.avoma.com/pricing): Base plans, free viewers, minimums, and Conversation/Revenue Intelligence add-ons. - [Avoma seats and add-ons](https://help.avoma.com/avoma-pricing-recorder-seats-free-users-add-ons): Recorder-seat rules, viewer access, add-on prices, and workspace base-tier behavior. - [Avoma seat minimums](https://help.avoma.com/is-there-a-minimum-seat-requirement-for-each-plan): This help article says Enterprise has a 20-recorder minimum, while the live pricing page says 10; verify the current requirement with Avoma. - [Avoma in-person meeting support](https://help.avoma.com/can-avoma-help-with-an-in-person-meeting): Official limitations and workarounds for room conversations. - [Avoma recording](https://www.avoma.com/ai-meeting-assistant/meeting-recording-software): Capture methods, languages, CRM workflow, and retention overview. - [Avoma meeting privacy](https://help.avoma.com/meeting-privacy): Automatic internal and external defaults plus Private, Primary Team, Organization, and Public access levels. - [Avoma organization privacy policies](https://help.avoma.com/manage-organization-wide-privacy-and-security-settings): Locked organization defaults for internal and external meeting visibility across participants, teams, or the whole organization. - [Avoma API documentation](https://help.avoma.com/api-documentation): Recording, transcript, summary, notes, coaching insight, scope, authentication, and rate-limit details. - [Avoma action-item tracking](https://www.avoma.com/ai-meeting-assistant/action-item-tracking-software): Automatic owner and deadline extraction, task dashboards, prioritization, at-risk flags, and CRM/project-tool synchronization. - [Avoma automations](https://help.avoma.com/understanding-automations-in-avoma): Organization-level triggers, conditions, plan gates, privacy rules, AI outcomes, CRM updates, and task creation from notes. - [Avoma meeting downloads](https://help.avoma.com/downloading-a-meeting): Recording downloads and transcript exports in VTT or TXT. - [Avoma supported languages](https://help.avoma.com/does-avoma-support-other-languages): Official multilingual transcription count and language list. - [Avoma AI data handling](https://help.avoma.com/do-you-use-my-data-to-train-your-models): Explicit statement that customer data is not used to train AI models. - [Avoma data processing addendum](https://www.avoma.com/data-processing-addendum): Subprocessor terms, transfer safeguards, and deletion or return within 30 days after service termination. ### Krisp sources - [Krisp pricing](https://krisp.ai/pricing/): Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates. - [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App): iOS/Android in-person capture and mobile noise-cancellation limitation. - [Krisp calendar and speaker naming](https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp): Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings. - [Krisp meeting sharing](https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp): Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior. - [Krisp Manager View](https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View): Advanced-plan automatic sharing of selected team members' external meetings to chosen managers. - [Krisp Microsoft Teams integration](https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams): Automatic notes delivery for recurring meetings and manual channel sharing. - [Krisp recording FAQ](https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature): Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide. - [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp): Bot-free screen/video capture and supported macOS/Windows versions. - [Krisp multilingual transcription](https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings): Current 16-language transcription list. - [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP): OAuth MCP access to transcripts, summaries, key points, action items, and calendar context. - [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard): Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion. - [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier): Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier. - [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API): Core user webhooks and Advanced team webhook scope. - [Krisp security and data handling](https://krisp.ai/security-for-ai-meeting-assistant/): No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls. - [Krisp cloud processing](https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud): Local noise cancellation plus on-device or transient cloud processing in transcript-only mode.