# Fathom vs Fireflies: pricing, features, and which is better > Fathom and Fireflies.ai compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/fathom-vs-fireflies-ai - Structured JSON: https://circleback.ai/compare/fathom-vs-fireflies-ai.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Fathom is simpler and includes unlimited base recordings and transcripts for free. Fireflies covers more capture modes, live help, integrations, API use, and enterprise rules. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Fathom at a glance Fathom is easy to love for online calls: unlimited free recordings and transcripts, quick summaries, clips, assigned action items, CRM sync, and a focused interface. Its new Mac experience adds useful bot-free modes, while Windows parity and a generally available in-person app are still arriving. **Best for:** Individuals and sales teams that live in Zoom, Google Meet, and Teams and want a generous free plan, fast summaries, clips, and CRM-friendly workflows. **Less ideal for:** Companies that need proven iOS/Android or in-person capture today, broad cross-platform botless video, a workspace-wide task board, or a cross-channel context graph. **Price:** Free; Premium from $16/user/month annually Free includes unlimited recordings and transcripts but only five advanced AI summaries per month. Paid prices are per user/month: Premium is $16 with annual billing or $20 month-to-month; Team is $15 or $19 with a two-seat minimum; Business is $25 or $34. Enterprise is custom. **Free option:** Yes: unlimited recordings and transcripts, with five advanced summaries per month. ### Fathom strengths - Unlimited free recording and transcription is unusually generous for a solo online-meeting workflow. - Fast, polished summaries, highlights, clips, playlists, assigned action items, and CRM sharing. - Public API and MCP support make the meeting library available to custom tools and agents. - Action items include assignees and transcript evidence, and an Asana integration can synchronize assigned work automatically or on demand. ### Fathom tradeoffs - Fathom’s current pages disagree about iOS availability: the product overview says in-person capture is live, while the help center and launch page still describe the official app as pre-download or coming soon. Treat it as a staged rollout until your account can use it. - Chromebook, Linux, Android, tablet, phone call, webinar, and breakout support remains limited or absent. The current Fathom 3.0 bot-free experience is Mac- and English-only; Windows users remain on the older experience for now. - Bot-free video is currently available for Zoom on Mac. Google Meet support is still described as coming, Teams support depends on how the call is joined, and the bot remains the broadest cross-platform path. - The free plan’s advanced AI summaries are capped even though raw recordings and transcripts are unlimited. - Fathom may use de-identified meeting data to improve its in-house AI models unless the user or Team Edition administrator opts out. Third-party model providers are prohibited from training on it. - All Fathom data is US-hosted. Custom retention is Enterprise-only, applies one policy to the whole team, and is currently configured through support rather than self-service. ### Choose Fathom when - You want a generous free online-meeting recorder and rarely need in-person capture. - Clips, highlights, fast summaries, and simple CRM delivery are the center of the workflow. - You are comfortable keeping the bot for video and named-speaker fidelity. ## Fireflies.ai at a glance Fireflies is one of the broadest meeting assistants: bot, desktop, mobile, integrations, search, API, and live or sales assistance. The nuanced bit is that its capture modes are not equivalent—bot-free desktop gives up recordings, named speakers, and Sales Assist. **Best for:** Teams that prioritize a large integration catalog, live assistance, sales workflows, flexible bot/desktop/mobile capture, and competitive pricing. **Less ideal for:** Teams that expect bot-free capture to preserve the same media, speaker fidelity, and sales intelligence as the bot experience. **Price:** Free; Pro from $10/user/month annually Prices are per user/month: Pro is $10 with annual billing or $18 month-to-month; Business is $19 or $29; Enterprise is $39 with annual billing. Storage, AI credits, video, advanced integrations, and governance differ by plan. **Free option:** Yes. Unlimited transcription requires both Auto-join and Share-all; otherwise initial transcription credits, storage limits, and plan-gated summaries or AI features apply. ### Fireflies.ai strengths - Bot, bot-free macOS/Windows, iOS/Android, uploads, and supported native meeting SDK paths. - A large integration catalog, public API, webhooks, remote MCP, AI apps, live assistance, and Sales Assist. - Automatically generated and assigned action items live in a team-wide task feed and can flow into tools such as Linear, Asana, Monday.com, and Microsoft Planner. - Competitive pricing and 100+ language claims make it accessible to distributed teams. - Meeting content is not used to train internal or external AI models, and compliance modes can retain the full record, text only, summary only, or summary plus audio. ### Fireflies.ai tradeoffs - Bot-free desktop mode stores no audio/video, labels speakers generically, and cannot run Sales Assist. - Fireflies says mobile recordings often do not auto-detect speakers, so in-person transcripts may need manual speaker relabeling. - The Google Meet SDK bot-free path asks attendees for approval, so “bot-free” does not always mean invisible or frictionless. - The advertised unlimited free transcription is conditional: users must enable both automatic bot joining and automatic sharing with every participant. Teams choosing tighter defaults fall back to a small transcription-credit allowance. - Meeting recaps default to workspace-wide access plus anyone with the link. Admins can enforce safer defaults and Enterprise rules can protect sensitive categories, but teams should configure this before broad rollout. - Two current Fireflies help articles disagree on whether Free includes 400 or 800 stored minutes, so confirm the live limit before relying on long-term free storage. - Advanced AI features use workspace-pooled credits that do not increase with seat count, so heavier teams may need a paid credit add-on. - The GraphQL API exposes transcripts and core meeting data but not Super Summaries or Custom Apps output. - The MCP server is much richer than the older API-only story, but some advanced search and fetch tools are still marked experimental, and data sent to an external AI no longer receives Fireflies’ zero-data-retention guarantee. - Company relationship context and general-purpose native automations are less cohesive than the sheer integration count suggests. ### Choose Fireflies.ai when - A large integration catalog and live assistance are high priorities. - You are happy to use the Fireflies bot when you need recordings, named speakers, and Sales Assist. - You want mobile and desktop capture at a lower entry price than many competitors. ## Feature comparison | What matters | Fathom | Fireflies.ai | | --- | --- | --- | | Capture options | Available with limits — Meeting bot or bot-free transcript, audio, and Zoom video on Mac. The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items. | Broad support — Bot, bot-free desktop, mobile, and SDK-based capture. Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record. | | Desktop and mobile | Narrow or indirect — Mac for the new bot-free experience; Windows on the older path. Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths. | Broad support — Web, macOS, Windows, iOS, and Android. Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks. | | In-person capture and speaker labels | Narrow or indirect — iOS is staged; the old room workaround cannot separate speakers. Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout. | Broad support — Mobile and desktop room capture. iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats. | | Recordings, playback, and clips | Broad support — Unlimited AV, playback, highlights, and clips. Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform. | Available with limits — Bot mode saves AV; bot-free desktop saves neither. This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels. | | Notes, action items, and search | Broad support — Fast summaries, assigned action items, Ask Fathom, and team search. Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free. | Broad support — Notes, search, and a workspace-wide assigned task feed. Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities. | | People, companies, and context | Available with limits — Meeting and customer-call library. Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments. | Available with limits — Meeting channels and cross-meeting search. The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies. | | Automatic sharing and workspace defaults | Broad support — Organization and team visibility defaults, plus attendee auto-share. Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend. | Broad support — Enterprise rules can auto-route, share, and enforce privacy. Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately. | | Automations | Available with limits — CRM, webhook, Zapier, and Asana follow-through. Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems. | Broad support — Meeting rules, AI apps, CRM workflows, and automatic task handoff. Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas. | | Integrations | Available with limits — Strong CRM, Asana, Zapier, and common work-tool connections. CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central. | Broad support — 100+ integrations plus Zapier and API. Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync. | | API, MCP, CLI, and data portability | Broad support — Rich public API and MCP, scoped to the connected user. The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization. | Broad support — GraphQL API, webhooks, and a rich remote MCP server. Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms. | | Security, privacy, and admin | Available with limits — Strong upper-tier controls, with US-only hosting. Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out. | Broad support — Business and Enterprise governance. Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training. | | Languages | Available with limits — 38 languages on the free plan. Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode. | Broad support — 100+ languages advertised. Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Fireflies has broader documented support for capture options.** **Fathom:** Meeting bot or bot-free transcript, audio, and Zoom video on Mac. The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items. Evidence: [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049), [Fathom product overview](https://www.fathom.ai/overview), [Fathom 3.0 rollout](https://help.fathom.video/en/articles/11577345), [Fathom release notes](https://help.fathom.video/en/articles/6220097). **Fireflies.ai:** Bot, bot-free desktop, mobile, and SDK-based capture. Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record. Evidence: [Fireflies bot-free desktop recording](https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app), [Fireflies desktop app](https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app). ### Desktop and mobile **Fireflies has broader documented support for desktop and mobile.** **Fathom:** Mac for the new bot-free experience; Windows on the older path. Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths. Evidence: [Fathom supported systems](https://help.fathom.video/en/articles/296576), [Fathom 3.0 rollout](https://help.fathom.video/en/articles/11577345). **Fireflies.ai:** Web, macOS, Windows, iOS, and Android. Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks. Evidence: [Fireflies desktop app](https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app), [Fireflies mobile app](https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app). ### In-person capture and speaker labels **Fireflies has broader documented support for in-person capture and speaker labels.** **Fathom:** iOS is staged; the old room workaround cannot separate speakers. Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout. Evidence: [Fathom in-person meetings](https://help.fathom.video/en/articles/5500225), [Fathom product overview](https://www.fathom.ai/overview). **Fireflies.ai:** Mobile and desktop room capture. iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats. Evidence: [Fireflies mobile app](https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app), [Fireflies speaker labels](https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript). ### Recordings, playback, and clips **Fathom has broader documented support for recordings, playback, and clips.** **Fathom:** Unlimited AV, playback, highlights, and clips. Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049), [Fathom product overview](https://www.fathom.ai/overview). **Fireflies.ai:** Bot mode saves AV; bot-free desktop saves neither. This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels. Evidence: [Fireflies bot-free desktop recording](https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Fathom:** Fast summaries, assigned action items, Ask Fathom, and team search. Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom product overview](https://www.fathom.ai/overview), [Fathom AI action items](https://help.fathom.video/en/articles/640768). **Fireflies.ai:** Notes, search, and a workspace-wide assigned task feed. Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans), [Fireflies AI credits](https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms), [Fireflies Tasks Feed](https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed). ### People, companies, and context **Both products support people, companies, and context, with different scope and plan limits.** **Fathom:** Meeting and customer-call library. Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments. Evidence: [Fathom pricing](https://www.fathom.ai/pricing). **Fireflies.ai:** Meeting channels and cross-meeting search. The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans). ### Automatic sharing and workspace defaults **Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.** **Fathom:** Organization and team visibility defaults, plus attendee auto-share. Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend. Evidence: [Fathom auto-capture and visibility controls](https://help.fathom.video/en/articles/13729025), [Fathom attendee auto-share](https://help.fathom.video/en/articles/7574785). **Fireflies.ai:** Enterprise rules can auto-route, share, and enforce privacy. Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately. Evidence: [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature), [Fireflies recap privacy defaults](https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps). ### Automations **Fireflies has broader documented support for automations.** **Fathom:** CRM, webhook, Zapier, and Asana follow-through. Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom Asana integration](https://help.fathom.video/en/articles/7639617), [Fathom public API](https://developers.fathom.ai/quickstart). **Fireflies.ai:** Meeting rules, AI apps, CRM workflows, and automatic task handoff. Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas. Evidence: [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature), [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans), [Fireflies Tasks Feed](https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed), [Fireflies Linear integration](https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies). ### Integrations **Fireflies has broader documented support for integrations.** **Fathom:** Strong CRM, Asana, Zapier, and common work-tool connections. CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom Asana integration](https://help.fathom.video/en/articles/7639617). **Fireflies.ai:** 100+ integrations plus Zapier and API. Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync. Evidence: [Fireflies integration directory](https://fireflies.ai/integrations), [Fireflies Linear integration](https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies). ### API, MCP, CLI, and data portability **Both products document broad support for API, MCP, CLI, and data portability, with different scope and plan limits.** **Fathom:** Rich public API and MCP, scoped to the connected user. The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization. Evidence: [Fathom public API](https://developers.fathom.ai/quickstart), [Fathom MCP](https://developers.fathom.ai/mcp-docs), [Fathom release notes](https://help.fathom.video/en/articles/6220097). **Fireflies.ai:** GraphQL API, webhooks, and a rich remote MCP server. Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms. Evidence: [Fireflies API](https://docs.fireflies.ai/introduction), [Fireflies MCP tools](https://docs.fireflies.ai/mcp-tools/overview). ### Security, privacy, and admin **Fireflies has broader documented support for security, privacy, and admin.** **Fathom:** Strong upper-tier controls, with US-only hosting. Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom auto-capture and visibility controls](https://help.fathom.video/en/articles/13729025), [Fathom security and AI training](https://help.fathom.video/en/articles/296512), [Fathom retention policies](https://help.fathom.video/en/articles/6057089). **Fireflies.ai:** Business and Enterprise governance. Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans), [Fireflies storage limits](https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits), [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature), [Fireflies data safety](https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe), [Fireflies compliance recording modes](https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance), [Fireflies Enterprise controls](https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan). ### Languages **Fireflies has broader documented support for languages.** **Fathom:** 38 languages on the free plan. Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049). **Fireflies.ai:** 100+ languages advertised. Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary. Evidence: [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Fathom or Fireflies.ai? Fathom is simpler and includes unlimited base recordings and transcripts for free. Fireflies covers more capture modes, live help, integrations, API use, and enterprise rules. ### Which is less expensive, Fathom or Fireflies.ai? Fathom: Free; Premium from $16/user/month annually. Fireflies.ai: Free; Pro from $10/user/month annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Fathom and Fireflies.ai record without a bot? Fathom: Meeting bot or bot-free transcript, audio, and Zoom video on Mac. Fireflies.ai: Bot, bot-free desktop, mobile, and SDK-based capture. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Fathom: Organization and team visibility defaults, plus attendee auto-share. Fireflies: Enterprise rules can auto-route, share, and enforce privacy. ### Can I access and move the full meeting data? Fathom: Rich public API and MCP, scoped to the connected user. Fireflies: GraphQL API, webhooks, and a rich remote MCP server. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Fathom sources - [Fathom pricing](https://www.fathom.ai/pricing): Free, Premium, Team, Business, and Enterprise prices and feature gates. - [Fathom supported systems](https://help.fathom.video/en/articles/296576): Computer, platform, mobile, phone call, webinar, and breakout limitations. - [Fathom in-person meetings](https://help.fathom.video/en/articles/5500225): Current workaround, speaker limitation, and upcoming iOS path. - [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049): Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status. - [Fathom product overview](https://www.fathom.ai/overview): Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available. - [Fathom 3.0 rollout](https://help.fathom.video/en/articles/11577345): Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience. - [Fathom auto-capture and visibility controls](https://help.fathom.video/en/articles/13729025): Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings. - [Fathom attendee auto-share](https://help.fathom.video/en/articles/7574785): Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows. - [Fathom public API](https://developers.fathom.ai/quickstart): User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits. - [Fathom MCP](https://developers.fathom.ai/mcp-docs): Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients. - [Fathom AI action items](https://help.fathom.video/en/articles/640768): AI detection of action items and their assignees plus follow-up email generation. - [Fathom Asana integration](https://help.fathom.video/en/articles/7639617): Automatic or manual synchronization of assigned meeting actions into Asana with source links. - [Fathom release notes](https://help.fathom.video/en/articles/6220097): July 2026 API recording-download support and current product changes. - [Fathom security and AI training](https://help.fathom.video/en/articles/296512): US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms. - [Fathom retention policies](https://help.fathom.video/en/articles/6057089): Enterprise-only, support-managed retention with one policy per team. ### Fireflies.ai sources - [Fireflies pricing guide](https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans): July 2026 prices and plan structure. - [Fireflies unlimited free transcripts](https://guide.fireflies.ai/articles/8632872350-how-to-get-unlimited-meeting-transcripts-on-fireflies-ai-s-free-plan): Auto-join and Share-all requirements for unlimited free transcription. - [Fireflies storage limits](https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits): Current storage limits by plan; its Free figure conflicts with an older Free-plan article. - [Fireflies bot-free desktop recording](https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app): No AV files, generic speakers, and Sales Assist limitation. - [Fireflies desktop app](https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app): Capture modes, Live Assist, and bot versus botless behavior. - [Fireflies mobile app](https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app): iOS/Android in-person recording, search, sharing, and tasks. - [Fireflies speaker labels](https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript): Manual corrections and the mobile-recording speaker-detection caveat. - [Fireflies API](https://docs.fireflies.ai/introduction): GraphQL authentication, user/admin scope, available meeting data, and current Super Summary/Custom Apps gaps. - [Fireflies MCP tools](https://docs.fireflies.ai/mcp-tools/overview): Remote MCP authentication, full meeting-data access, read/write tools, and experimental-tool status. - [Fireflies AI credits](https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms): Workspace-pooled credit allowances, non-seat scaling, and add-on behavior. - [Fireflies Tasks Feed](https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed): Automatic task generation and assignment, all-team task views, completion, reassignment, and project-tool handoff. - [Fireflies Linear integration](https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies): Automatic issue creation, project and status routing, assigned-task filtering, and meeting-rule conditions. - [Fireflies integration directory](https://fireflies.ai/integrations): Current first-party directory advertising 100+ integrations across CRM, project, collaboration, storage, and other categories. - [Fireflies Rules Engine](https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature): Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion. - [Fireflies recap privacy defaults](https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps): Default teammates-and-link visibility, narrower audience choices, and retroactive privacy changes. - [Fireflies data safety](https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe): No-training and third-party zero-retention commitments plus governance controls. - [Fireflies compliance recording modes](https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance): Full-record, text-only, summary-only, and summary-plus-audio retention modes. - [Fireflies Enterprise controls](https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan): SSO, SCIM, private storage, retention, and Super Admin access behavior.