{
  "@context": "https://schema.org",
  "@type": "Dataset",
  "@id": "https://circleback.ai/compare/fathom-vs-read-ai#dataset",
  "schemaVersion": 4,
  "type": "SoftwareApplicationComparison",
  "slug": "fathom-vs-read-ai",
  "url": "https://circleback.ai/compare/fathom-vs-read-ai",
  "canonicalUrl": "https://circleback.ai/compare/fathom-vs-read-ai",
  "title": "Fathom vs Read AI: pricing, features, and which is better",
  "description": "Compare Fathom vs Read AI on pricing, notes, action items, recordings, capture, and integrations. Source-backed research with candid tradeoffs.",
  "inLanguage": "en-US",
  "isAccessibleForFree": true,
  "representations": {
    "html": "https://circleback.ai/compare/fathom-vs-read-ai",
    "markdown": "https://circleback.ai/compare/fathom-vs-read-ai.md",
    "json": "https://circleback.ai/compare/fathom-vs-read-ai.json",
    "describedBy": "https://circleback.ai/compare/llms.txt"
  },
  "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.",
  "verdict": "Fathom is the simpler recorder with a strong free tier. Read AI asks more of the buyer but adds live engagement analytics, coaching signals, and cross-tool search.",
  "products": [
    {
      "id": "fathom",
      "name": "Fathom",
      "shortName": "Fathom",
      "logoPath": "/logos/fathom.svg",
      "website": "https://www.fathom.ai",
      "tagline": "Fast summaries, strong clips, and an unusually generous free plan for online meetings.",
      "positioning": "Fathom is easy to love for online calls: unlimited free recordings and transcripts, quick summaries, clips, assigned action items, CRM sync, and a focused interface. Its new Mac experience adds useful bot-free modes, while Windows parity and a generally available in-person app are still arriving.",
      "bestFor": "Individuals and sales teams that live in Zoom, Google Meet, and Teams and want a generous free plan, fast summaries, clips, and CRM-friendly workflows.",
      "lessIdealFor": "Companies that need proven iOS/Android or in-person capture today, broad cross-platform botless video, a workspace-wide task board, or a cross-channel context graph.",
      "decisionSummary": {
        "fit": "Free online recording with fast summaries and polished clips",
        "chooseFor": [
          "Online meetings on a budget",
          "Clips and CRM delivery"
        ],
        "watchFor": [
          "iOS docs contradict each other",
          "Bot-free video is Zoom-on-Mac only"
        ]
      },
      "pricing": {
        "headline": "Free; Premium from $16/user/month annually",
        "detail": "Free includes unlimited recordings and transcripts but only five advanced AI summaries per month. Paid prices are per user/month: Premium is $16 with annual billing or $20 month-to-month; Team is $15 or $19 with a two-seat minimum; Business is $25 or $34. Enterprise is custom.",
        "freePlan": "Yes: unlimited recordings and transcripts, with five advanced summaries per month."
      },
      "strengths": [
        "Unlimited free recording and transcription is unusually generous for a solo online-meeting workflow.",
        "Fast, polished summaries, highlights, clips, playlists, assigned action items, and CRM sharing.",
        "Public API and MCP support make the meeting library available to custom tools and agents.",
        "Action items include assignees and transcript evidence, and an Asana integration can synchronize assigned work automatically or on demand."
      ],
      "tradeoffs": [
        "Fathom’s current pages disagree about iOS availability: the product overview says in-person capture is live, while the help center and launch page still describe the official app as pre-download or coming soon. Treat it as a staged rollout until your account can use it.",
        "Chromebook, Linux, Android, tablet, phone call, webinar, and breakout support remains limited or absent. The current Fathom 3.0 bot-free experience is Mac- and English-only; Windows users remain on the older experience for now.",
        "Bot-free video is currently available for Zoom on Mac. Google Meet support is still described as coming, Teams support depends on how the call is joined, and the bot remains the broadest cross-platform path.",
        "The free plan’s advanced AI summaries are capped even though raw recordings and transcripts are unlimited.",
        "Fathom may use de-identified meeting data to improve its in-house AI models unless the user or Team Edition administrator opts out. Third-party model providers are prohibited from training on it.",
        "All Fathom data is US-hosted. Custom retention is Enterprise-only, applies one policy to the whole team, and is currently configured through support rather than self-service."
      ],
      "chooseIf": [
        "You want a generous free online-meeting recorder and rarely need in-person capture.",
        "Clips, highlights, fast summaries, and simple CRM delivery are the center of the workflow.",
        "You are comfortable keeping the bot for video and named-speaker fidelity."
      ],
      "features": {
        "capture": {
          "summary": "Meeting bot or bot-free transcript, audio, and Zoom video on Mac",
          "detail": "The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items.",
          "level": "available"
        },
        "platforms": {
          "summary": "Mac for the new bot-free experience; Windows on the older path",
          "detail": "Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths.",
          "level": "limited"
        },
        "inPerson": {
          "summary": "iOS is staged; the old room workaround cannot separate speakers",
          "detail": "Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout.",
          "level": "limited"
        },
        "recordings": {
          "summary": "Unlimited AV, playback, highlights, and clips",
          "detail": "Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform.",
          "level": "strong"
        },
        "notesAndSearch": {
          "summary": "Fast summaries, assigned action items, Ask Fathom, and team search",
          "detail": "Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free.",
          "level": "strong"
        },
        "companyMemory": {
          "summary": "Meeting and customer-call library",
          "detail": "Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments.",
          "level": "available"
        },
        "sharing": {
          "summary": "Organization and team visibility defaults, plus attendee auto-share",
          "detail": "Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend.",
          "level": "strong"
        },
        "automations": {
          "summary": "CRM, webhook, Zapier, and Asana follow-through",
          "detail": "Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems.",
          "level": "available"
        },
        "integrations": {
          "summary": "Strong CRM, Asana, Zapier, and common work-tool connections",
          "detail": "CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central.",
          "level": "available"
        },
        "agentsAndApi": {
          "summary": "Rich public API and MCP, scoped to the connected user",
          "detail": "The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization.",
          "level": "strong"
        },
        "admin": {
          "summary": "Strong upper-tier controls, with US-only hosting",
          "detail": "Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out.",
          "level": "available"
        },
        "languages": {
          "summary": "38 languages on the free plan",
          "detail": "Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode.",
          "level": "available"
        }
      },
      "sources": [
        {
          "label": "Fathom pricing",
          "url": "https://www.fathom.ai/pricing",
          "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
        },
        {
          "label": "Fathom supported systems",
          "url": "https://help.fathom.video/en/articles/296576",
          "note": "Computer, platform, mobile, phone call, webinar, and breakout limitations."
        },
        {
          "label": "Fathom in-person meetings",
          "url": "https://help.fathom.video/en/articles/5500225",
          "note": "Current workaround, speaker limitation, and upcoming iOS path."
        },
        {
          "label": "Fathom bot-free recording",
          "url": "https://help.fathom.video/en/articles/11578049",
          "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status."
        },
        {
          "label": "Fathom product overview",
          "url": "https://www.fathom.ai/overview",
          "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available."
        },
        {
          "label": "Fathom 3.0 rollout",
          "url": "https://help.fathom.video/en/articles/11577345",
          "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience."
        },
        {
          "label": "Fathom auto-capture and visibility controls",
          "url": "https://help.fathom.video/en/articles/13729025",
          "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings."
        },
        {
          "label": "Fathom attendee auto-share",
          "url": "https://help.fathom.video/en/articles/7574785",
          "note": "Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows."
        },
        {
          "label": "Fathom public API",
          "url": "https://developers.fathom.ai/quickstart",
          "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits."
        },
        {
          "label": "Fathom MCP",
          "url": "https://developers.fathom.ai/mcp-docs",
          "note": "Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients."
        },
        {
          "label": "Fathom AI action items",
          "url": "https://help.fathom.video/en/articles/640768",
          "note": "AI detection of action items and their assignees plus follow-up email generation."
        },
        {
          "label": "Fathom Asana integration",
          "url": "https://help.fathom.video/en/articles/7639617",
          "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links."
        },
        {
          "label": "Fathom release notes",
          "url": "https://help.fathom.video/en/articles/6220097",
          "note": "July 2026 API recording-download support and current product changes."
        },
        {
          "label": "Fathom security and AI training",
          "url": "https://help.fathom.video/en/articles/296512",
          "note": "US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms."
        },
        {
          "label": "Fathom retention policies",
          "url": "https://help.fathom.video/en/articles/6057089",
          "note": "Enterprise-only, support-managed retention with one policy per team."
        }
      ]
    },
    {
      "id": "read-ai",
      "name": "Read AI",
      "shortName": "Read AI",
      "logoPath": "/marketing/comparisons/logos/read-ai.png",
      "website": "https://www.read.ai",
      "tagline": "Meeting summaries plus live engagement analytics and search across workplace content.",
      "positioning": "Read AI goes beyond notes with live engagement, sentiment, speaker metrics, Search Copilot, and access across meetings and other work sources. Its pricing looks approachable until recording playback and governance requirements push a team into Enterprise tiers.",
      "bestFor": "Teams that value live engagement/sentiment signals, speaker analytics, coaching, and a search assistant spanning multiple workplace content sources.",
      "lessIdealFor": "Teams that want recordings on ordinary plans, dislike behavioral scoring in meetings, need free viewer economics, or want simple transparent governance below Enterprise+.",
      "decisionSummary": {
        "fit": "Live engagement, sentiment, and speaker analytics",
        "chooseFor": [
          "Manager coaching signals",
          "Cross-tool workplace search"
        ],
        "watchFor": [
          "Playback requires Enterprise",
          "API/MCP beta; no static keys"
        ]
      },
      "pricing": {
        "headline": "Free for 5 meetings/month; Pro from $15/user/month annually",
        "detail": "Prices are per user/month: Pro is $15 with annual billing or $19.75 month-to-month; Enterprise is $22.50 or $29.75 and adds playback; Enterprise+ is $29.75 or $39.75 and adds advanced retention, domain, SAML, and HIPAA-related options, with a five-license minimum.",
        "freePlan": "Yes: five meetings per month."
      },
      "strengths": [
        "Distinctive live engagement, sentiment, speaker, and meeting-quality analytics.",
        "Search Copilot reaches beyond meetings into connected email, messaging, and document sources.",
        "Automatic recaps and recurring-meeting pre-reads can carry action items and open questions into email, Slack, or Teams.",
        "Current macOS/Windows desktop plus iOS and Android in-person capture broaden the product beyond a meeting bot.",
        "Its open-beta REST API and MCP expose full speaker-labeled transcripts, summaries, actions, metrics, and recording download URLs for meetings the user can access."
      ],
      "tradeoffs": [
        "Audio/video playback requires Enterprise or Enterprise+, while lower-tier source media is deleted after the documented grace period.",
        "Advanced retention, SAML, domain controls, and HIPAA support require Enterprise+ and its license minimum.",
        "Engagement and sentiment scoring can be useful for coaching but uncomfortable or noisy for some company cultures.",
        "Workspace licensing does not offer the same free-viewer model as some competitors.",
        "The API and MCP are open beta: OAuth tokens are short-lived, static keys/client credentials are not supported, and several app features and file upload are not exposed.",
        "Read says meeting data is not used for AI training without explicit opt-in, but its Customer Experience Improvement Program is enabled on an opt-out basis for product evaluation.",
        "Simply removing a person from a workspace does not revoke their account access or transfer their reports. Admins must deactivate the account and transfer workspace-owned reports as separate offboarding steps."
      ],
      "chooseIf": [
        "Live engagement and speaker analytics are genuinely useful to your managers or facilitators.",
        "You want AI search across meetings plus connected workplace sources.",
        "You are comfortable with Enterprise pricing for playback and Enterprise+ for stronger governance."
      ],
      "features": {
        "capture": {
          "summary": "Meeting bot, macOS/Windows desktop, and mobile",
          "detail": "The assistant can join scheduled calls, while desktop records device audio without relying solely on a bot. Disclosure and opt-out flows remain part of the participant experience.",
          "level": "strong"
        },
        "platforms": {
          "summary": "Web, macOS, Windows, iOS, and Android",
          "detail": "Desktop captures device audio for online meetings. The iPhone and Android apps record in-person conversations and put their reports beside Zoom, Meet, and Teams meetings; neither mobile app can record another app or phone call using the same microphone.",
          "level": "strong"
        },
        "inPerson": {
          "summary": "iOS and Android real-time transcript and summary",
          "detail": "Both mobile apps record room conversations with a live transcript and summary. They do not capture phone calls, FaceTime, or a virtual-meeting app on the same device. In shared-room audio, distinct voices may begin as Conference Room — Speaker 1, Speaker 2, and so on; owners and editors can rename or reassign them afterward.",
          "level": "strong"
        },
        "recordings": {
          "summary": "Playback only on Enterprise and Enterprise+",
          "detail": "Pro and free users can receive notes and transcripts, but source media is not a durable playback library. Read documents a 30-day grace period before lower-tier media deletion.",
          "level": "limited"
        },
        "notesAndSearch": {
          "summary": "Summaries, action items, Search Copilot, and coaching analytics",
          "detail": "Read’s differentiated layer is live and post-meeting intelligence: engagement, sentiment, speaker stats, action items, and search across connected content. Recommendations can resurface recent work assigned to the user, but Read does not document a full workspace-wide task board with assignee and completion management comparable to dedicated action trackers.",
          "level": "strong"
        },
        "companyMemory": {
          "summary": "Cross-source Search Copilot",
          "detail": "Search can span meetings, email, messages, and documents, which is broader than a transcript library. The experience is a search layer rather than explicit relationship timelines and upcoming-event pages.",
          "level": "strong"
        },
        "sharing": {
          "summary": "Workspace-wide participant and team report access",
          "detail": "Workspace admins can set automatic report access for internal or external participants and give teams role-based access to matching reports, including retroactive access. Owners can send recaps and recurring-meeting pre-reads through email, Slack, or Teams. Participant rules use calendar invitees, including no-shows, and the owner’s settings govern each report, so teams should configure workspace controls deliberately.",
          "level": "strong"
        },
        "automations": {
          "summary": "Recaps, pre-reads, scheduled updates, and agent actions",
          "detail": "Read can send post-meeting recaps, recurring-meeting pre-reads, and scheduled topic updates, while Ask Read actions can draft and send email, create calendar events, and update HubSpot after user approval. It is more opinionated around its own agents and intelligence outputs than a general meeting trigger/condition/action canvas.",
          "level": "available"
        },
        "integrations": {
          "summary": "Calendar, conferencing, email, messaging, documents, and premium connectors",
          "detail": "Search Copilot’s cross-source coverage is a strength, although connector eligibility varies by paid plan.",
          "level": "strong"
        },
        "agentsAndApi": {
          "summary": "Open-beta REST API and MCP with full meeting reports",
          "detail": "Read’s API and remote MCP can return meeting metadata, participants, summaries, chapters, action items, topics, metrics, full speaker-labeled transcripts, and recording-download URLs. They are open beta, use browser OAuth with short-lived rotating tokens, lack service credentials and file upload, and only reach reports the user can access unless an admin enables global report access.",
          "level": "available"
        },
        "admin": {
          "summary": "Core admin on Enterprise; advanced governance on Enterprise+",
          "detail": "Retention, domain controls, SAML, and HIPAA-related capabilities are concentrated in Enterprise+. That plan currently carries a five-license minimum.",
          "level": "strong"
        },
        "languages": {
          "summary": "Read’s pricing page says 20+; its detail table says 16+",
          "detail": "Read’s current pricing page uses “20+ languages” in the Free plan card but “16+ languages” in the detailed comparison table. The coverage is useful but materially narrower on paper than competitors advertising 75 or 100+; verify the language you need rather than relying on the headline count.",
          "level": "available"
        }
      },
      "sources": [
        {
          "label": "Read AI pricing",
          "url": "https://www.read.ai/plans-pricing",
          "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
        },
        {
          "label": "Read AI desktop app",
          "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac",
          "note": "Device-audio recording and participant disclosure behavior."
        },
        {
          "label": "Read AI iPhone app",
          "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone",
          "note": "In-person real-time transcript and summary."
        },
        {
          "label": "Read AI Android app",
          "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android",
          "note": "Android in-person capture, live transcript and summary, and report access."
        },
        {
          "label": "Read AI mobile capture limits",
          "url": "https://support.read.ai/hc/en-us/articles/51863422605203-Can-I-use-Read-s-mobile-app-to-record-calls-from-my-phone",
          "note": "Phone-call and same-device virtual-meeting limitations across iOS and Android."
        },
        {
          "label": "Read AI speaker editing",
          "url": "https://support.read.ai/hc/en-us/articles/36169538719379-Can-I-edit-text-and-speaker-names-in-my-meeting-report",
          "note": "Generic same-room labels plus transcript-wide speaker renaming and turn reassignment."
        },
        {
          "label": "Read AI recording availability",
          "url": "https://support.read.ai/hc/en-us/articles/15107171454739-Why-can-t-I-see-recordings-in-my-report-when-I-received-a-recording-notification-in-my-meeting",
          "note": "Enterprise playback requirement and lower-plan source-media deletion."
        },
        {
          "label": "Read AI workspace sharing settings",
          "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces",
          "note": "Participant auto-sharing, team report access, and workspace distribution controls."
        },
        {
          "label": "Read AI report distribution",
          "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution",
          "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls."
        },
        {
          "label": "Read AI actions",
          "url": "https://support.read.ai/hc/en-us/articles/48863788829971-Using-Ask-Read-actions",
          "note": "Agent actions for HubSpot updates, approved email sending, calendar creation, and scheduled reports."
        },
        {
          "label": "Read AI API and MCP overview",
          "url": "https://support.read.ai/hc/en-us/articles/49379985941523-Read-AI-API-and-MCP-Overview",
          "note": "Open-beta scope, prerequisites, OAuth and rate-limit constraints, permissions, and current feature gaps."
        },
        {
          "label": "Read AI MCP tools",
          "url": "https://support.read.ai/hc/en-us/articles/49381158409491-MCP-Server",
          "note": "Full transcript, summary, action, metric, recording-download, agent-dispatch, and sharing tools."
        },
        {
          "label": "Read AI data handling",
          "url": "https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI",
          "note": "Storage, access, AI-training consent, and the opt-out Customer Experience Improvement Program."
        },
        {
          "label": "Read AI workspace offboarding",
          "url": "https://support.read.ai/hc/en-us/articles/27433066427283-How-do-I-offboard-someone-from-my-Read-workspace",
          "note": "Account deactivation, report transfer, and the limits of simply removing a workspace member."
        }
      ]
    }
  ],
  "dimensions": [
    {
      "key": "capture",
      "label": "Capture options",
      "lead": "Read AI has broader documented support for capture options.",
      "analysis": "Fathom: The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items. Read AI: The assistant can join scheduled calls, while desktop records device audio without relying solely on a bot. Disclosure and opt-out flows remain part of the participant experience.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Meeting bot or bot-free transcript, audio, and Zoom video on Mac",
        "detail": "The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items.",
        "level": "available",
        "sources": [
          {
            "label": "Fathom bot-free recording",
            "url": "https://help.fathom.video/en/articles/11578049",
            "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status."
          },
          {
            "label": "Fathom product overview",
            "url": "https://www.fathom.ai/overview",
            "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available."
          },
          {
            "label": "Fathom 3.0 rollout",
            "url": "https://help.fathom.video/en/articles/11577345",
            "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience."
          },
          {
            "label": "Fathom release notes",
            "url": "https://help.fathom.video/en/articles/6220097",
            "note": "July 2026 API recording-download support and current product changes."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Meeting bot, macOS/Windows desktop, and mobile",
        "detail": "The assistant can join scheduled calls, while desktop records device audio without relying solely on a bot. Disclosure and opt-out flows remain part of the participant experience.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI desktop app",
            "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac",
            "note": "Device-audio recording and participant disclosure behavior."
          }
        ]
      }
    },
    {
      "key": "platforms",
      "label": "Desktop and mobile",
      "lead": "Read AI has broader documented support for desktop and mobile.",
      "analysis": "Fathom: Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths. Read AI: Desktop captures device audio for online meetings. The iPhone and Android apps record in-person conversations and put their reports beside Zoom, Meet, and Teams meetings; neither mobile app can record another app or phone call using the same microphone.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Mac for the new bot-free experience; Windows on the older path",
        "detail": "Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths.",
        "level": "limited",
        "sources": [
          {
            "label": "Fathom supported systems",
            "url": "https://help.fathom.video/en/articles/296576",
            "note": "Computer, platform, mobile, phone call, webinar, and breakout limitations."
          },
          {
            "label": "Fathom 3.0 rollout",
            "url": "https://help.fathom.video/en/articles/11577345",
            "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Web, macOS, Windows, iOS, and Android",
        "detail": "Desktop captures device audio for online meetings. The iPhone and Android apps record in-person conversations and put their reports beside Zoom, Meet, and Teams meetings; neither mobile app can record another app or phone call using the same microphone.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI desktop app",
            "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac",
            "note": "Device-audio recording and participant disclosure behavior."
          },
          {
            "label": "Read AI iPhone app",
            "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone",
            "note": "In-person real-time transcript and summary."
          },
          {
            "label": "Read AI Android app",
            "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android",
            "note": "Android in-person capture, live transcript and summary, and report access."
          }
        ]
      }
    },
    {
      "key": "inPerson",
      "label": "In-person capture and speaker labels",
      "lead": "Read AI has broader documented support for in-person capture and speaker labels.",
      "analysis": "Fathom: Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout. Read AI: Both mobile apps record room conversations with a live transcript and summary. They do not capture phone calls, FaceTime, or a virtual-meeting app on the same device. In shared-room audio, distinct voices may begin as Conference Room — Speaker 1, Speaker 2, and so on; owners and editors can rename or reassign them afterward.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "iOS is staged; the old room workaround cannot separate speakers",
        "detail": "Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout.",
        "level": "limited",
        "sources": [
          {
            "label": "Fathom in-person meetings",
            "url": "https://help.fathom.video/en/articles/5500225",
            "note": "Current workaround, speaker limitation, and upcoming iOS path."
          },
          {
            "label": "Fathom product overview",
            "url": "https://www.fathom.ai/overview",
            "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "iOS and Android real-time transcript and summary",
        "detail": "Both mobile apps record room conversations with a live transcript and summary. They do not capture phone calls, FaceTime, or a virtual-meeting app on the same device. In shared-room audio, distinct voices may begin as Conference Room — Speaker 1, Speaker 2, and so on; owners and editors can rename or reassign them afterward.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI iPhone app",
            "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone",
            "note": "In-person real-time transcript and summary."
          },
          {
            "label": "Read AI Android app",
            "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android",
            "note": "Android in-person capture, live transcript and summary, and report access."
          },
          {
            "label": "Read AI mobile capture limits",
            "url": "https://support.read.ai/hc/en-us/articles/51863422605203-Can-I-use-Read-s-mobile-app-to-record-calls-from-my-phone",
            "note": "Phone-call and same-device virtual-meeting limitations across iOS and Android."
          },
          {
            "label": "Read AI speaker editing",
            "url": "https://support.read.ai/hc/en-us/articles/36169538719379-Can-I-edit-text-and-speaker-names-in-my-meeting-report",
            "note": "Generic same-room labels plus transcript-wide speaker renaming and turn reassignment."
          }
        ]
      }
    },
    {
      "key": "recordings",
      "label": "Recordings, playback, and clips",
      "lead": "Fathom has broader documented support for recordings, playback, and clips.",
      "analysis": "Fathom: Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform. Read AI: Pro and free users can receive notes and transcripts, but source media is not a durable playback library. Read documents a 30-day grace period before lower-tier media deletion.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Unlimited AV, playback, highlights, and clips",
        "detail": "Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform.",
        "level": "strong",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          },
          {
            "label": "Fathom bot-free recording",
            "url": "https://help.fathom.video/en/articles/11578049",
            "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status."
          },
          {
            "label": "Fathom product overview",
            "url": "https://www.fathom.ai/overview",
            "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Playback only on Enterprise and Enterprise+",
        "detail": "Pro and free users can receive notes and transcripts, but source media is not a durable playback library. Read documents a 30-day grace period before lower-tier media deletion.",
        "level": "limited",
        "sources": [
          {
            "label": "Read AI recording availability",
            "url": "https://support.read.ai/hc/en-us/articles/15107171454739-Why-can-t-I-see-recordings-in-my-report-when-I-received-a-recording-notification-in-my-meeting",
            "note": "Enterprise playback requirement and lower-plan source-media deletion."
          },
          {
            "label": "Read AI pricing",
            "url": "https://www.read.ai/plans-pricing",
            "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
          }
        ]
      }
    },
    {
      "key": "notesAndSearch",
      "label": "Notes, action items, and search",
      "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.",
      "analysis": "Fathom: Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free. Read AI: Read’s differentiated layer is live and post-meeting intelligence: engagement, sentiment, speaker stats, action items, and search across connected content. Recommendations can resurface recent work assigned to the user, but Read does not document a full workspace-wide task board with assignee and completion management comparable to dedicated action trackers.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Fast summaries, assigned action items, Ask Fathom, and team search",
        "detail": "Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free.",
        "level": "strong",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          },
          {
            "label": "Fathom product overview",
            "url": "https://www.fathom.ai/overview",
            "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available."
          },
          {
            "label": "Fathom AI action items",
            "url": "https://help.fathom.video/en/articles/640768",
            "note": "AI detection of action items and their assignees plus follow-up email generation."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Summaries, action items, Search Copilot, and coaching analytics",
        "detail": "Read’s differentiated layer is live and post-meeting intelligence: engagement, sentiment, speaker stats, action items, and search across connected content. Recommendations can resurface recent work assigned to the user, but Read does not document a full workspace-wide task board with assignee and completion management comparable to dedicated action trackers.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI pricing",
            "url": "https://www.read.ai/plans-pricing",
            "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
          },
          {
            "label": "Read AI report distribution",
            "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution",
            "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls."
          }
        ]
      }
    },
    {
      "key": "companyMemory",
      "label": "People, companies, and context",
      "lead": "Read AI has broader documented support for people, companies, and context.",
      "analysis": "Fathom: Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments. Read AI: Search can span meetings, email, messages, and documents, which is broader than a transcript library. The experience is a search layer rather than explicit relationship timelines and upcoming-event pages.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Meeting and customer-call library",
        "detail": "Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments.",
        "level": "available",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Cross-source Search Copilot",
        "detail": "Search can span meetings, email, messages, and documents, which is broader than a transcript library. The experience is a search layer rather than explicit relationship timelines and upcoming-event pages.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI pricing",
            "url": "https://www.read.ai/plans-pricing",
            "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
          }
        ]
      }
    },
    {
      "key": "sharing",
      "label": "Automatic sharing and workspace defaults",
      "lead": "Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.",
      "analysis": "Fathom: Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend. Read AI: Workspace admins can set automatic report access for internal or external participants and give teams role-based access to matching reports, including retroactive access. Owners can send recaps and recurring-meeting pre-reads through email, Slack, or Teams. Participant rules use calendar invitees, including no-shows, and the owner’s settings govern each report, so teams should configure workspace controls deliberately.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Organization and team visibility defaults, plus attendee auto-share",
        "detail": "Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend.",
        "level": "strong",
        "sources": [
          {
            "label": "Fathom auto-capture and visibility controls",
            "url": "https://help.fathom.video/en/articles/13729025",
            "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings."
          },
          {
            "label": "Fathom attendee auto-share",
            "url": "https://help.fathom.video/en/articles/7574785",
            "note": "Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Workspace-wide participant and team report access",
        "detail": "Workspace admins can set automatic report access for internal or external participants and give teams role-based access to matching reports, including retroactive access. Owners can send recaps and recurring-meeting pre-reads through email, Slack, or Teams. Participant rules use calendar invitees, including no-shows, and the owner’s settings govern each report, so teams should configure workspace controls deliberately.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI workspace sharing settings",
            "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces",
            "note": "Participant auto-sharing, team report access, and workspace distribution controls."
          },
          {
            "label": "Read AI report distribution",
            "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution",
            "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls."
          }
        ]
      }
    },
    {
      "key": "automations",
      "label": "Automations",
      "lead": "Both products support automations, with different scope and plan limits.",
      "analysis": "Fathom: Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems. Read AI: Read can send post-meeting recaps, recurring-meeting pre-reads, and scheduled topic updates, while Ask Read actions can draft and send email, create calendar events, and update HubSpot after user approval. It is more opinionated around its own agents and intelligence outputs than a general meeting trigger/condition/action canvas.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "CRM, webhook, Zapier, and Asana follow-through",
        "detail": "Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems.",
        "level": "available",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          },
          {
            "label": "Fathom Asana integration",
            "url": "https://help.fathom.video/en/articles/7639617",
            "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links."
          },
          {
            "label": "Fathom public API",
            "url": "https://developers.fathom.ai/quickstart",
            "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Recaps, pre-reads, scheduled updates, and agent actions",
        "detail": "Read can send post-meeting recaps, recurring-meeting pre-reads, and scheduled topic updates, while Ask Read actions can draft and send email, create calendar events, and update HubSpot after user approval. It is more opinionated around its own agents and intelligence outputs than a general meeting trigger/condition/action canvas.",
        "level": "available",
        "sources": [
          {
            "label": "Read AI report distribution",
            "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution",
            "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls."
          },
          {
            "label": "Read AI actions",
            "url": "https://support.read.ai/hc/en-us/articles/48863788829971-Using-Ask-Read-actions",
            "note": "Agent actions for HubSpot updates, approved email sending, calendar creation, and scheduled reports."
          }
        ]
      }
    },
    {
      "key": "integrations",
      "label": "Integrations",
      "lead": "Read AI has broader documented support for integrations.",
      "analysis": "Fathom: CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central. Read AI: Search Copilot’s cross-source coverage is a strength, although connector eligibility varies by paid plan.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Strong CRM, Asana, Zapier, and common work-tool connections",
        "detail": "CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central.",
        "level": "available",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          },
          {
            "label": "Fathom Asana integration",
            "url": "https://help.fathom.video/en/articles/7639617",
            "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Calendar, conferencing, email, messaging, documents, and premium connectors",
        "detail": "Search Copilot’s cross-source coverage is a strength, although connector eligibility varies by paid plan.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI pricing",
            "url": "https://www.read.ai/plans-pricing",
            "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
          }
        ]
      }
    },
    {
      "key": "agentsAndApi",
      "label": "API, MCP, CLI, and data portability",
      "lead": "Fathom has broader documented support for API, MCP, CLI, and data portability.",
      "analysis": "Fathom: The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization. Read AI: Read’s API and remote MCP can return meeting metadata, participants, summaries, chapters, action items, topics, metrics, full speaker-labeled transcripts, and recording-download URLs. They are open beta, use browser OAuth with short-lived rotating tokens, lack service credentials and file upload, and only reach reports the user can access unless an admin enables global report access.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Rich public API and MCP, scoped to the connected user",
        "detail": "The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization.",
        "level": "strong",
        "sources": [
          {
            "label": "Fathom public API",
            "url": "https://developers.fathom.ai/quickstart",
            "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits."
          },
          {
            "label": "Fathom MCP",
            "url": "https://developers.fathom.ai/mcp-docs",
            "note": "Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients."
          },
          {
            "label": "Fathom release notes",
            "url": "https://help.fathom.video/en/articles/6220097",
            "note": "July 2026 API recording-download support and current product changes."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Open-beta REST API and MCP with full meeting reports",
        "detail": "Read’s API and remote MCP can return meeting metadata, participants, summaries, chapters, action items, topics, metrics, full speaker-labeled transcripts, and recording-download URLs. They are open beta, use browser OAuth with short-lived rotating tokens, lack service credentials and file upload, and only reach reports the user can access unless an admin enables global report access.",
        "level": "available",
        "sources": [
          {
            "label": "Read AI API and MCP overview",
            "url": "https://support.read.ai/hc/en-us/articles/49379985941523-Read-AI-API-and-MCP-Overview",
            "note": "Open-beta scope, prerequisites, OAuth and rate-limit constraints, permissions, and current feature gaps."
          },
          {
            "label": "Read AI MCP tools",
            "url": "https://support.read.ai/hc/en-us/articles/49381158409491-MCP-Server",
            "note": "Full transcript, summary, action, metric, recording-download, agent-dispatch, and sharing tools."
          }
        ]
      }
    },
    {
      "key": "admin",
      "label": "Security, privacy, and admin",
      "lead": "Read AI has broader documented support for security, privacy, and admin.",
      "analysis": "Fathom: Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out. Read AI: Retention, domain controls, SAML, and HIPAA-related capabilities are concentrated in Enterprise+. That plan currently carries a five-license minimum.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "Strong upper-tier controls, with US-only hosting",
        "detail": "Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out.",
        "level": "available",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          },
          {
            "label": "Fathom auto-capture and visibility controls",
            "url": "https://help.fathom.video/en/articles/13729025",
            "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings."
          },
          {
            "label": "Fathom security and AI training",
            "url": "https://help.fathom.video/en/articles/296512",
            "note": "US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms."
          },
          {
            "label": "Fathom retention policies",
            "url": "https://help.fathom.video/en/articles/6057089",
            "note": "Enterprise-only, support-managed retention with one policy per team."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Core admin on Enterprise; advanced governance on Enterprise+",
        "detail": "Retention, domain controls, SAML, and HIPAA-related capabilities are concentrated in Enterprise+. That plan currently carries a five-license minimum.",
        "level": "strong",
        "sources": [
          {
            "label": "Read AI pricing",
            "url": "https://www.read.ai/plans-pricing",
            "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
          },
          {
            "label": "Read AI workspace sharing settings",
            "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces",
            "note": "Participant auto-sharing, team report access, and workspace distribution controls."
          },
          {
            "label": "Read AI workspace offboarding",
            "url": "https://support.read.ai/hc/en-us/articles/27433066427283-How-do-I-offboard-someone-from-my-Read-workspace",
            "note": "Account deactivation, report transfer, and the limits of simply removing a workspace member."
          },
          {
            "label": "Read AI data handling",
            "url": "https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI",
            "note": "Storage, access, AI-training consent, and the opt-out Customer Experience Improvement Program."
          }
        ]
      }
    },
    {
      "key": "languages",
      "label": "Languages",
      "lead": "Both products support languages, with different scope and plan limits.",
      "analysis": "Fathom: Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode. Read AI: Read’s current pricing page uses “20+ languages” in the Free plan card but “16+ languages” in the detailed comparison table. The coverage is useful but materially narrower on paper than competitors advertising 75 or 100+; verify the language you need rather than relying on the headline count.",
      "productA": {
        "id": "fathom",
        "name": "Fathom",
        "summary": "38 languages on the free plan",
        "detail": "Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode.",
        "level": "available",
        "sources": [
          {
            "label": "Fathom pricing",
            "url": "https://www.fathom.ai/pricing",
            "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
          },
          {
            "label": "Fathom bot-free recording",
            "url": "https://help.fathom.video/en/articles/11578049",
            "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status."
          }
        ]
      },
      "productB": {
        "id": "read-ai",
        "name": "Read AI",
        "summary": "Read’s pricing page says 20+; its detail table says 16+",
        "detail": "Read’s current pricing page uses “20+ languages” in the Free plan card but “16+ languages” in the detailed comparison table. The coverage is useful but materially narrower on paper than competitors advertising 75 or 100+; verify the language you need rather than relying on the headline count.",
        "level": "available",
        "sources": [
          {
            "label": "Read AI pricing",
            "url": "https://www.read.ai/plans-pricing",
            "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
          }
        ]
      }
    }
  ],
  "directComparison": null,
  "thirdOption": {
    "product": {
      "id": "circleback",
      "name": "Circleback",
      "shortName": "Circleback",
      "logoPath": "/logos/circleback_square.png",
      "website": "https://circleback.ai",
      "tagline": "Every meeting becomes useful company memory.",
      "positioning": "Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI.",
      "bestFor": "Companies that want one shared meeting system across sales, product, engineering, recruiting, customer success, and leadership—with automatic sharing, function-specific workflows, and complete data for people, agents, and their own software.",
      "lessIdealFor": "A team that only wants a cheap transcript now and then, or a sales organization buying mainly for forecasting and rep coaching.",
      "decisionSummary": {
        "fit": "Every meeting becomes shared, useful company memory",
        "chooseFor": [
          "Detailed notes; always speaker-labeled",
          "People and AI agents; leading security"
        ],
        "watchFor": [
          "Paid plans are per user",
          "Not a forecasting suite"
        ]
      },
      "pricing": {
        "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually",
        "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.",
        "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access."
      },
      "strengths": [
        "Online, in-person, phone, desktop, mobile, Watch, bot, and botless capture all produce a speaker-labeled transcript; every route can keep its recording or discard it after notes are made.",
        "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.",
        "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.",
        "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.",
        "Industry-leading security practices include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal."
      ],
      "tradeoffs": [
        "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.",
        "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.",
        "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.",
        "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review."
      ],
      "chooseIf": [
        "You want the same speaker-labeled record from an online call, a room, a phone recording, or your Watch.",
        "You want notes designed to stand alone and follow-through that does not disappear inside each meeting: assigned action items, one workspace-wide list, and a path into your issue tracker.",
        "You want Circleback to look things up and do the next step in the apps where your team works.",
        "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context."
      ],
      "features": {
        "capture": {
          "summary": "Any meeting, with the same speaker-labeled result",
          "detail": "Use the meeting bot for scheduled Zoom, Google Meet, Teams, and Webex calls; record locally from macOS or Windows with no bot; use iPhone, Android, or Apple Watch in person; or import a phone call or existing file. Whichever path you take, Circleback processes it into a speaker-labeled transcript, notes, and action items in the same workspace.",
          "level": "strong"
        },
        "platforms": {
          "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch",
          "detail": "Desktop apps handle bot-free system audio and video. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch can record from your wrist without the iPhone nearby, then sends the meeting through the same transcription and notes pipeline.",
          "level": "strong"
        },
        "inPerson": {
          "summary": "Phone, desktop, or Watch—with speaker labels",
          "detail": "Record an in-person meeting from iOS, Android, macOS, Windows, or Apple Watch. Circleback separates and labels the speakers instead of returning one undifferentiated wall of text. Imported phone recordings get the same treatment.",
          "level": "strong"
        },
        "recordings": {
          "summary": "A recording when you want one; notes-only when you do not",
          "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.",
          "level": "strong"
        },
        "notesAndSearch": {
          "summary": "Detailed standalone notes, assigned action items, and cited search",
          "detail": "Our editorial judgment is that Circleback’s notes are more detailed and need less transcript archaeology than the short recaps common in meeting tools. It automatically creates action items, assigns each one to an owner when the conversation makes the owner clear, and gathers work from every meeting in a workspace-wide view where it can be filtered and marked done. Custom insights extract the fields a team cares about, while Assistant searches meetings and connected email with citations.",
          "level": "strong"
        },
        "companyMemory": {
          "summary": "A shared company memory, not isolated meeting pages",
          "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.",
          "level": "strong"
        },
        "sharing": {
          "summary": "Conditional automatic sharing with workspace safeguards",
          "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.",
          "level": "strong"
        },
        "automations": {
          "summary": "One automation layer for every function",
          "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.",
          "level": "strong"
        },
        "integrations": {
          "summary": "Search other apps, then do the work there",
          "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Zapier, Make, webhooks, and custom MCP servers cover the long tail.",
          "level": "strong"
        },
        "agentsAndApi": {
          "summary": "The same complete meeting data for people and AI agents",
          "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Use the stack from ChatGPT or Claude, build internal tools, or receive meeting payloads by webhook.",
          "level": "strong"
        },
        "admin": {
          "summary": "Industry-leading security, privacy, and governance",
          "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.",
          "level": "strong"
        },
        "languages": {
          "summary": "100+ transcription languages",
          "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.",
          "level": "strong"
        }
      },
      "sources": [
        {
          "label": "Circleback product guide",
          "url": "https://circleback.ai/llms.txt",
          "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources."
        },
        {
          "label": "Circleback pricing",
          "url": "https://circleback.ai/pricing",
          "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats."
        },
        {
          "label": "Circleback recording guide",
          "url": "https://support.circleback.ai/en/articles/11090138-getting-started-with-recording",
          "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations."
        },
        {
          "label": "Circleback optional recording storage",
          "url": "https://support.circleback.ai/en/articles/10581965-configure-whether-meeting-recordings-are-saved",
          "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video."
        },
        {
          "label": "Circleback mobile and Apple Watch apps",
          "url": "https://circleback.ai/mobile",
          "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations."
        },
        {
          "label": "Circleback public API",
          "url": "https://circleback.ai/docs/api",
          "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies."
        },
        {
          "label": "Circleback MCP documentation",
          "url": "https://support.circleback.ai/en/articles/13249081-circleback-mcp",
          "note": "Read-only access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags."
        },
        {
          "label": "Circleback CLI documentation",
          "url": "https://support.circleback.ai/en/articles/14677613-circleback-cli",
          "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search."
        },
        {
          "label": "Circleback Assistant connectors",
          "url": "https://support.circleback.ai/en/articles/13615023-ask-circleback-assistant",
          "note": "Search and take action in connected work apps from Circleback Assistant."
        },
        {
          "label": "Circleback automatic sharing",
          "url": "https://support.circleback.ai/en/articles/10460582-automatically-share-meetings-with-your-workspace",
          "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace."
        },
        {
          "label": "Circleback enforced workspace settings",
          "url": "https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings",
          "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings."
        },
        {
          "label": "Circleback security and data processing",
          "url": "https://circleback.ai/dpa",
          "note": "Retention responsibilities, subprocessors, and United States primary processing operations."
        },
        {
          "label": "Circleback security overview",
          "url": "https://support.circleback.ai/en/articles/10460553-security",
          "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest."
        },
        {
          "label": "Circleback security portal",
          "url": "https://security.circleback.ai/",
          "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report."
        },
        {
          "label": "Circleback action items in Linear",
          "url": "https://support.circleback.ai/en/articles/13622158-integrate-with-linear",
          "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee."
        }
      ]
    },
    "label": "A third option to consider"
  },
  "faqs": [
    {
      "question": "Which is better: Fathom or Read AI?",
      "answer": "Fathom is the simpler recorder with a strong free tier. Read AI asks more of the buyer but adds live engagement analytics, coaching signals, and cross-tool search."
    },
    {
      "question": "Which is less expensive, Fathom or Read AI?",
      "answer": "Fathom: Free; Premium from $16/user/month annually. Read AI: Free for 5 meetings/month; Pro from $15/user/month annually. Compare the paid seats, included usage, recording access, and admin features you actually need."
    },
    {
      "question": "Can Fathom and Read AI record without a bot?",
      "answer": "Fathom: Meeting bot or bot-free transcript, audio, and Zoom video on Mac. Read AI: Meeting bot, macOS/Windows desktop, and mobile. The useful check is whether your required capture mode keeps video, a recording, and speaker names."
    },
    {
      "question": "Which is better for a whole company?",
      "answer": "First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Fathom: Organization and team visibility defaults, plus attendee auto-share. Read AI: Workspace-wide participant and team report access."
    },
    {
      "question": "Can I access and move the full meeting data?",
      "answer": "Fathom: Rich public API and MCP, scoped to the connected user. Read AI: Open-beta REST API and MCP with full meeting reports. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need."
    },
    {
      "question": "How was this comparison researched?",
      "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below."
    }
  ],
  "variableMeasured": [
    "Capture options",
    "Desktop and mobile",
    "In-person capture and speaker labels",
    "Recordings, playback, and clips",
    "Notes, action items, and search",
    "People, companies, and context",
    "Automatic sharing and workspace defaults",
    "Automations",
    "Integrations",
    "API, MCP, CLI, and data portability",
    "Security, privacy, and admin",
    "Languages"
  ],
  "sources": [
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom pricing",
      "url": "https://www.fathom.ai/pricing",
      "note": "Free, Premium, Team, Business, and Enterprise prices and feature gates."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom supported systems",
      "url": "https://help.fathom.video/en/articles/296576",
      "note": "Computer, platform, mobile, phone call, webinar, and breakout limitations."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom in-person meetings",
      "url": "https://help.fathom.video/en/articles/5500225",
      "note": "Current workaround, speaker limitation, and upcoming iOS path."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom bot-free recording",
      "url": "https://help.fathom.video/en/articles/11578049",
      "note": "Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom product overview",
      "url": "https://www.fathom.ai/overview",
      "note": "Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom 3.0 rollout",
      "url": "https://help.fathom.video/en/articles/11577345",
      "note": "Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom auto-capture and visibility controls",
      "url": "https://help.fathom.video/en/articles/13729025",
      "note": "Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom attendee auto-share",
      "url": "https://help.fathom.video/en/articles/7574785",
      "note": "Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom public API",
      "url": "https://developers.fathom.ai/quickstart",
      "note": "User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom MCP",
      "url": "https://developers.fathom.ai/mcp-docs",
      "note": "Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom AI action items",
      "url": "https://help.fathom.video/en/articles/640768",
      "note": "AI detection of action items and their assignees plus follow-up email generation."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom Asana integration",
      "url": "https://help.fathom.video/en/articles/7639617",
      "note": "Automatic or manual synchronization of assigned meeting actions into Asana with source links."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom release notes",
      "url": "https://help.fathom.video/en/articles/6220097",
      "note": "July 2026 API recording-download support and current product changes."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom security and AI training",
      "url": "https://help.fathom.video/en/articles/296512",
      "note": "US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms."
    },
    {
      "productId": "fathom",
      "productName": "Fathom",
      "label": "Fathom retention policies",
      "url": "https://help.fathom.video/en/articles/6057089",
      "note": "Enterprise-only, support-managed retention with one policy per team."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI pricing",
      "url": "https://www.read.ai/plans-pricing",
      "note": "Current meeting limits, prices, languages, playback gate, governance, and Enterprise+ minimum."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI desktop app",
      "url": "https://support.read.ai/hc/en-us/articles/45911611006995-How-to-Use-Read-s-Desktop-App-for-Windows-and-Mac",
      "note": "Device-audio recording and participant disclosure behavior."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI iPhone app",
      "url": "https://support.read.ai/hc/en-us/articles/34467337929107-Read-AI-App-for-iPhone",
      "note": "In-person real-time transcript and summary."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI Android app",
      "url": "https://support.read.ai/hc/en-us/articles/51863250182291-Read-AI-App-for-Android",
      "note": "Android in-person capture, live transcript and summary, and report access."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI mobile capture limits",
      "url": "https://support.read.ai/hc/en-us/articles/51863422605203-Can-I-use-Read-s-mobile-app-to-record-calls-from-my-phone",
      "note": "Phone-call and same-device virtual-meeting limitations across iOS and Android."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI speaker editing",
      "url": "https://support.read.ai/hc/en-us/articles/36169538719379-Can-I-edit-text-and-speaker-names-in-my-meeting-report",
      "note": "Generic same-room labels plus transcript-wide speaker renaming and turn reassignment."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI recording availability",
      "url": "https://support.read.ai/hc/en-us/articles/15107171454739-Why-can-t-I-see-recordings-in-my-report-when-I-received-a-recording-notification-in-my-meeting",
      "note": "Enterprise playback requirement and lower-plan source-media deletion."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI workspace sharing settings",
      "url": "https://support.read.ai/hc/en-us/articles/7962819152659-What-are-all-of-the-settings-and-permissions-available-with-Workspaces",
      "note": "Participant auto-sharing, team report access, and workspace distribution controls."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI report distribution",
      "url": "https://support.read.ai/hc/en-us/articles/23219401248019-How-do-I-control-meeting-report-sharing-and-distribution",
      "note": "Owner-level participant sharing, invitee behavior, email/Slack/Teams recaps, recurring-meeting pre-reads, and workspace controls."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI actions",
      "url": "https://support.read.ai/hc/en-us/articles/48863788829971-Using-Ask-Read-actions",
      "note": "Agent actions for HubSpot updates, approved email sending, calendar creation, and scheduled reports."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI API and MCP overview",
      "url": "https://support.read.ai/hc/en-us/articles/49379985941523-Read-AI-API-and-MCP-Overview",
      "note": "Open-beta scope, prerequisites, OAuth and rate-limit constraints, permissions, and current feature gaps."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI MCP tools",
      "url": "https://support.read.ai/hc/en-us/articles/49381158409491-MCP-Server",
      "note": "Full transcript, summary, action, metric, recording-download, agent-dispatch, and sharing tools."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI data handling",
      "url": "https://support.read.ai/hc/en-us/articles/52055801266579-What-Does-Read-AI-Do-With-My-Data-Read-AI",
      "note": "Storage, access, AI-training consent, and the opt-out Customer Experience Improvement Program."
    },
    {
      "productId": "read-ai",
      "productName": "Read AI",
      "label": "Read AI workspace offboarding",
      "url": "https://support.read.ai/hc/en-us/articles/27433066427283-How-do-I-offboard-someone-from-my-Read-workspace",
      "note": "Account deactivation, report transfer, and the limits of simply removing a workspace member."
    }
  ],
  "methodology": {
    "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.",
    "ratingLabels": {
      "strong": "Broad support",
      "available": "Available with limits",
      "limited": "Narrow or indirect",
      "not-available": "Not documented"
    },
    "ratingScale": {
      "strong": "Broad native support across the product or relevant paid plans.",
      "available": "Documented support with meaningful scope, mode, or plan limits.",
      "limited": "Narrow, indirect, beta, or substantially plan-gated support.",
      "not-available": "No current first-party documentation for a native option."
    },
    "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.",
    "limitations": "Prices and features change. Check the linked sources and test both products on real calls."
  }
}