{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/fireflies-ai-vs-granola#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "fireflies-ai-vs-granola", "url": "https://circleback.ai/compare/fireflies-ai-vs-granola", "canonicalUrl": "https://circleback.ai/compare/fireflies-ai-vs-granola", "title": "Fireflies vs Granola: pricing, features, and which is better", "description": "Compare Fireflies vs Granola on pricing, notes, action items, recordings, capture, and integrations. Source-backed research with candid tradeoffs.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/fireflies-ai-vs-granola", "markdown": "https://circleback.ai/compare/fireflies-ai-vs-granola.md", "json": "https://circleback.ai/compare/fireflies-ai-vs-granola.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Fireflies is a broad assistant with bots, desktop, mobile, live help, API, and many integrations. Granola is a calmer notepad that keeps no recording and shares deliberately.", "products": [ { "id": "fireflies-ai", "name": "Fireflies.ai", "shortName": "Fireflies", "logoPath": "/logos/fireflies.svg", "website": "https://fireflies.ai", "tagline": "Broad capture and integrations, with AI assistants for sales and live meetings.", "positioning": "Fireflies is one of the broadest meeting assistants: bot, desktop, mobile, integrations, search, API, and live or sales assistance. The nuanced bit is that its capture modes are not equivalent—bot-free desktop gives up recordings, named speakers, and Sales Assist.", "bestFor": "Teams that prioritize a large integration catalog, live assistance, sales workflows, flexible bot/desktop/mobile capture, and competitive pricing.", "lessIdealFor": "Teams that expect bot-free capture to preserve the same media, speaker fidelity, and sales intelligence as the bot experience.", "decisionSummary": { "fit": "Live assistance and a broad integration catalog", "chooseFor": [ "Live meeting help", "Lots of integrations at a low price" ], "watchFor": [ "Bot-free mode loses media and names", "Free unlimited requires share-all" ] }, "pricing": { "headline": "Free; Pro from $10/user/month annually", "detail": "Prices are per user/month: Pro is $10 with annual billing or $18 month-to-month; Business is $19 or $29; Enterprise is $39 with annual billing. Storage, AI credits, video, advanced integrations, and governance differ by plan.", "freePlan": "Yes. Unlimited transcription requires both Auto-join and Share-all; otherwise initial transcription credits, storage limits, and plan-gated summaries or AI features apply." }, "strengths": [ "Bot, bot-free macOS/Windows, iOS/Android, uploads, and supported native meeting SDK paths.", "A large integration catalog, public API, webhooks, remote MCP, AI apps, live assistance, and Sales Assist.", "Automatically generated and assigned action items live in a team-wide task feed and can flow into tools such as Linear, Asana, Monday.com, and Microsoft Planner.", "Competitive pricing and 100+ language claims make it accessible to distributed teams.", "Meeting content is not used to train internal or external AI models, and compliance modes can retain the full record, text only, summary only, or summary plus audio." ], "tradeoffs": [ "Bot-free desktop mode stores no audio/video, labels speakers generically, and cannot run Sales Assist.", "Fireflies says mobile recordings often do not auto-detect speakers, so in-person transcripts may need manual speaker relabeling.", "The Google Meet SDK bot-free path asks attendees for approval, so “bot-free” does not always mean invisible or frictionless.", "The advertised unlimited free transcription is conditional: users must enable both automatic bot joining and automatic sharing with every participant. Teams choosing tighter defaults fall back to a small transcription-credit allowance.", "Meeting recaps default to workspace-wide access plus anyone with the link. Admins can enforce safer defaults and Enterprise rules can protect sensitive categories, but teams should configure this before broad rollout.", "Two current Fireflies help articles disagree on whether Free includes 400 or 800 stored minutes, so confirm the live limit before relying on long-term free storage.", "Advanced AI features use workspace-pooled credits that do not increase with seat count, so heavier teams may need a paid credit add-on.", "The GraphQL API exposes transcripts and core meeting data but not Super Summaries or Custom Apps output.", "The MCP server is much richer than the older API-only story, but some advanced search and fetch tools are still marked experimental, and data sent to an external AI no longer receives Fireflies’ zero-data-retention guarantee.", "Company relationship context and general-purpose native automations are less cohesive than the sheer integration count suggests." ], "chooseIf": [ "A large integration catalog and live assistance are high priorities.", "You are happy to use the Fireflies bot when you need recordings, named speakers, and Sales Assist.", "You want mobile and desktop capture at a lower entry price than many competitors." ], "features": { "capture": { "summary": "Bot, bot-free desktop, mobile, and SDK-based capture", "detail": "Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, and Android", "detail": "Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks.", "level": "strong" }, "inPerson": { "summary": "Mobile and desktop room capture", "detail": "iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats.", "level": "strong" }, "recordings": { "summary": "Bot mode saves AV; bot-free desktop saves neither", "detail": "This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels.", "level": "available" }, "notesAndSearch": { "summary": "Notes, search, and a workspace-wide assigned task feed", "detail": "Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities.", "level": "strong" }, "companyMemory": { "summary": "Meeting channels and cross-meeting search", "detail": "The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies.", "level": "available" }, "sharing": { "summary": "Enterprise rules can auto-route, share, and enforce privacy", "detail": "Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately.", "level": "strong" }, "automations": { "summary": "Meeting rules, AI apps, CRM workflows, and automatic task handoff", "detail": "Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas.", "level": "strong" }, "integrations": { "summary": "100+ integrations plus Zapier and API", "detail": "Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync.", "level": "strong" }, "agentsAndApi": { "summary": "GraphQL API, webhooks, and a rich remote MCP server", "detail": "Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms.", "level": "strong" }, "admin": { "summary": "Business and Enterprise governance", "detail": "Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training.", "level": "strong" }, "languages": { "summary": "100+ languages advertised", "detail": "Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary.", "level": "strong" } }, "sources": [ { "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." }, { "label": "Fireflies unlimited free transcripts", "url": "https://guide.fireflies.ai/articles/8632872350-how-to-get-unlimited-meeting-transcripts-on-fireflies-ai-s-free-plan", "note": "Auto-join and Share-all requirements for unlimited free transcription." }, { "label": "Fireflies storage limits", "url": "https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits", "note": "Current storage limits by plan; its Free figure conflicts with an older Free-plan article." }, { "label": "Fireflies bot-free desktop recording", "url": "https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app", "note": "No AV files, generic speakers, and Sales Assist limitation." }, { "label": "Fireflies desktop app", "url": "https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app", "note": "Capture modes, Live Assist, and bot versus botless behavior." }, { "label": "Fireflies mobile app", "url": "https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app", "note": "iOS/Android in-person recording, search, sharing, and tasks." }, { "label": "Fireflies speaker labels", "url": "https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript", "note": "Manual corrections and the mobile-recording speaker-detection caveat." }, { "label": "Fireflies API", "url": "https://docs.fireflies.ai/introduction", "note": "GraphQL authentication, user/admin scope, available meeting data, and current Super Summary/Custom Apps gaps." }, { "label": "Fireflies MCP tools", "url": "https://docs.fireflies.ai/mcp-tools/overview", "note": "Remote MCP authentication, full meeting-data access, read/write tools, and experimental-tool status." }, { "label": "Fireflies AI credits", "url": "https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms", "note": "Workspace-pooled credit allowances, non-seat scaling, and add-on behavior." }, { "label": "Fireflies Tasks Feed", "url": "https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed", "note": "Automatic task generation and assignment, all-team task views, completion, reassignment, and project-tool handoff." }, { "label": "Fireflies Linear integration", "url": "https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies", "note": "Automatic issue creation, project and status routing, assigned-task filtering, and meeting-rule conditions." }, { "label": "Fireflies integration directory", "url": "https://fireflies.ai/integrations", "note": "Current first-party directory advertising 100+ integrations across CRM, project, collaboration, storage, and other categories." }, { "label": "Fireflies Rules Engine", "url": "https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature", "note": "Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion." }, { "label": "Fireflies recap privacy defaults", "url": "https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps", "note": "Default teammates-and-link visibility, narrower audience choices, and retroactive privacy changes." }, { "label": "Fireflies data safety", "url": "https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe", "note": "No-training and third-party zero-retention commitments plus governance controls." }, { "label": "Fireflies compliance recording modes", "url": "https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance", "note": "Full-record, text-only, summary-only, and summary-plus-audio retention modes." }, { "label": "Fireflies Enterprise controls", "url": "https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan", "note": "SSO, SCIM, private storage, retention, and Super Admin access behavior." } ] }, { "id": "granola", "name": "Granola", "shortName": "Granola", "logoPath": "/logos/granola.svg", "website": "https://www.granola.ai", "tagline": "A thoughtful, bot-free notepad that blends your notes with a clean AI summary.", "positioning": "Granola is intentionally calm: no meeting bot, no recording library, and a polished collaborative notepad. It now has Windows, iOS, Android, Apple Watch, integrations, an API, and MCP—so the old “Mac-only solo app” framing is wrong—but it remains a personal, document-first layer rather than an automatic company-wide meeting system.", "bestFor": "People and small teams who actively take lightweight notes during calls and want AI to expand them into polished documents without saving audio or video.", "lessIdealFor": "Companies that need recordings and clips, automatic capture, consistent named-speaker transcripts across every device, workspace-enforced sharing, bulk transcript export, service-account agent access, or operational automations across every function.", "decisionSummary": { "fit": "A calm personal notepad without saved recordings", "chooseFor": [ "Writing notes as you meet", "A polished final document" ], "watchFor": [ "Thin notes assume you attended", "No auto-created, assigned action items" ] }, "pricing": { "headline": "Free; Business $14/user/month; Enterprise from $35/user/month, billed monthly", "detail": "Granola currently bills monthly rather than offering an annual discount. Basic is free but only the last 30 days of history remain accessible. Business adds unlimited history, advanced AI, integrations, MCP, API, billing, and user management. Enterprise adds SSO, retention, organization sharing/API controls, training defaults, and participant notifications. A workspace uses one tier and every active member of a paid workspace is a paid seat, although someone who only opens a shared note link does not need a seat.", "freePlan": "Yes, with a rolling 30-day accessible history." }, "strengths": [ "A calm bot-free experience that combines human notes with AI-generated structure.", "No durable source recording: audio is processed for transcription and then deleted, which some privacy-sensitive teams prefer.", "Windows, iOS, Android, Apple Watch, person/company pages, cross-meeting chat, integrations, API, and MCP make it much more capable than early reviews imply.", "Granola can extract source-linked action-item text with owner and date labels, and paid users can route note output into task systems through Zapier." ], "tradeoffs": [ "No replayable audio/video, timestamped moments, or clips after processing.", "Android and Apple Watch now cover in-person capture, but their launch pages do not document the same multi-speaker labeling that Granola explicitly documents for iPhone. iPhone also cannot capture audio from another calling app; integrations and several settings remain desktop-oriented.", "Automatic start for all meetings is still under consideration. Transcript segments can now be copied and redacted, which corrects an older product limitation.", "Bulk CSV export omits transcripts, and admins cannot export the entire workspace; each person exports only their own notes.", "MCP is OAuth-only, has no service-account/API-key path, and cannot directly access Team-space folders. Users must move a note to My Notes and share it explicitly, which changes its default visibility.", "Free and Business accounts permit anonymized customer data to be used for Granola model improvements by default unless users opt out. An administrator-enforced organization-wide opt-out is an Enterprise feature.", "Notes and transcripts are retained indefinitely by default. Configurable transcript retention is Enterprise-only; SSO is also Enterprise-only and documented for organizations with at least 50 seats.", "Granola deliberately aims for a concise collaborative document. In our editorial judgment, the result is often too thin for a coworker who was not in the meeting and needs the notes to stand alone.", "Granola can extract owner and date text into a note, but it does not automatically create and assign native action items to users. Actions remain note content unless a team builds a Zapier handoff; there is no workspace-wide task board with assignees, status, due dates, and completion tracking." ], "chooseIf": [ "You want a notepad first and do not want to retain source recordings.", "Your users are on Mac, Windows, iPhone, Android, or Apple Watch and are happy to start notes themselves.", "The quality and feel of the final note matters more than a large automation and media system." ], "features": { "capture": { "summary": "Manual bot-free desktop, phone, and Apple Watch capture", "detail": "Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting.", "level": "available" }, "platforms": { "summary": "macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented.", "level": "strong" }, "inPerson": { "summary": "Phone, Apple Watch, and laptop room capture", "detail": "The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone.", "level": "strong" }, "recordings": { "summary": "No retained audio or video", "detail": "Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review.", "level": "not-available" }, "notesAndSearch": { "summary": "Concise attendee notes, extracted actions, and cross-meeting chat", "detail": "Human notes influence the generated document, and paid plans support broad chat across meetings, folders, people, and companies. Our editorial judgment is that the output is polished but thin and assumes the reader attended, rather than documenting enough context to stand alone. Granola can extract owner- and deadline-aware action-item text with transcript citations, but it does not create and assign native tasks to users. Those actions remain note content rather than a workspace task system, and there is still no source recording for playback.", "level": "strong" }, "companyMemory": { "summary": "People and company pages built from calendar contacts", "detail": "Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen.", "level": "available" }, "sharing": { "summary": "Private by default; sharing starts with a note or folder", "detail": "Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams.", "level": "limited" }, "automations": { "summary": "Folder and manual Zapier triggers; less of a native workflow canvas", "detail": "Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself.", "level": "limited" }, "integrations": { "summary": "Notion, Slack, Attio, HubSpot, Affinity, Zapier, API, and MCP", "detail": "The catalog is now credible, particularly on Business. Zapier can turn folder notes into tasks across 8,000+ apps, while the native catalog remains smaller and more destination-oriented than systems with broad action libraries.", "level": "available" }, "agentsAndApi": { "summary": "MCP and API on Business+; material export and scope limits", "detail": "Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete.", "level": "available" }, "admin": { "summary": "User management on Business; retention and organization controls on Enterprise", "detail": "SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export.", "level": "available" }, "languages": { "summary": "Multilingual transcription", "detail": "Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls.", "level": "available" } }, "sources": [ { "label": "Granola pricing", "url": "https://www.granola.ai/pricing", "note": "Basic, Business, and Enterprise prices and feature gates." }, { "label": "Granola subscriptions and billing", "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing", "note": "30-day free history, workspace privacy, plan uniformity, and removal behavior." }, { "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." }, { "label": "Granola action-item extraction", "url": "https://www.granola.ai/blog/meeting-action-items-ai-extraction", "note": "Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes." }, { "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "label": "Granola sharing controls", "url": "https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls", "note": "Personal link defaults and Enterprise-enforced workspace link restrictions." }, { "label": "Granola note sharing", "url": "https://docs.granola.ai/help-center/sharing/sharing-notes", "note": "No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola feature requests", "url": "https://docs.granola.ai/help-center/feature-requests", "note": "Current product-request status, including automatic meeting start." }, { "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "label": "Granola data export", "url": "https://docs.granola.ai/help-center/sharing/exporting-notes", "note": "Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export." }, { "label": "Granola MCP", "url": "https://docs.granola.ai/help-center/sharing/integrations/mcp", "note": "OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation." }, { "label": "Granola API", "url": "https://docs.granola.ai/introduction", "note": "Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data." }, { "label": "Granola security and data FAQ", "url": "https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs", "note": "Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Fireflies has broader documented support for capture options.", "analysis": "Fireflies: Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record. Granola: Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Bot, bot-free desktop, mobile, and SDK-based capture", "detail": "Fireflies has unusually broad capture. The modes differ: desktop bot-free capture works across apps but drops stored media and named speaker labels; the bot preserves the richer meeting record.", "level": "strong", "sources": [ { "label": "Fireflies bot-free desktop recording", "url": "https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app", "note": "No AV files, generic speakers, and Sales Assist limitation." }, { "label": "Fireflies desktop app", "url": "https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app", "note": "Capture modes, Live Assist, and bot versus botless behavior." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Manual bot-free desktop, phone, and Apple Watch capture", "detail": "Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting.", "level": "available", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "label": "Granola feature requests", "url": "https://docs.granola.ai/help-center/feature-requests", "note": "Current product-request status, including automatic meeting start." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Both products document broad support for desktop and mobile, with different scope and plan limits.", "analysis": "Fireflies: Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks. Granola: Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Web, macOS, Windows, iOS, and Android", "detail": "Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks.", "level": "strong", "sources": [ { "label": "Fireflies desktop app", "url": "https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app", "note": "Capture modes, Live Assist, and bot versus botless behavior." }, { "label": "Fireflies mobile app", "url": "https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app", "note": "iOS/Android in-person recording, search, sharing, and tasks." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented.", "level": "strong", "sources": [ { "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Both products document broad support for in-person capture and speaker labels, with different scope and plan limits.", "analysis": "Fireflies: iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats. Granola: The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Mobile and desktop room capture", "detail": "iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats.", "level": "strong", "sources": [ { "label": "Fireflies mobile app", "url": "https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app", "note": "iOS/Android in-person recording, search, sharing, and tasks." }, { "label": "Fireflies speaker labels", "url": "https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript", "note": "Manual corrections and the mobile-recording speaker-detection caveat." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Phone, Apple Watch, and laptop room capture", "detail": "The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone.", "level": "strong", "sources": [ { "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Fireflies has broader documented support for recordings, playback, and clips.", "analysis": "Fireflies: This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels. Granola: Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Bot mode saves AV; bot-free desktop saves neither", "detail": "This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels.", "level": "available", "sources": [ { "label": "Fireflies bot-free desktop recording", "url": "https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app", "note": "No AV files, generic speakers, and Sales Assist limitation." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "No retained audio or video", "detail": "Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review.", "level": "not-available", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "Fireflies: Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities. Granola: Human notes influence the generated document, and paid plans support broad chat across meetings, folders, people, and companies. Our editorial judgment is that the output is polished but thin and assumes the reader attended, rather than documenting enough context to stand alone. Granola can extract owner- and deadline-aware action-item text with transcript citations, but it does not create and assign native tasks to users. Those actions remain note content rather than a workspace task system, and there is still no source recording for playback.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Notes, search, and a workspace-wide assigned task feed", "detail": "Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities.", "level": "strong", "sources": [ { "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." }, { "label": "Fireflies AI credits", "url": "https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms", "note": "Workspace-pooled credit allowances, non-seat scaling, and add-on behavior." }, { "label": "Fireflies Tasks Feed", "url": "https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed", "note": "Automatic task generation and assignment, all-team task views, completion, reassignment, and project-tool handoff." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Concise attendee notes, extracted actions, and cross-meeting chat", "detail": "Human notes influence the generated document, and paid plans support broad chat across meetings, folders, people, and companies. Our editorial judgment is that the output is polished but thin and assumes the reader attended, rather than documenting enough context to stand alone. Granola can extract owner- and deadline-aware action-item text with transcript citations, but it does not create and assign native tasks to users. Those actions remain note content rather than a workspace task system, and there is still no source recording for playback.", "level": "strong", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola action-item extraction", "url": "https://www.granola.ai/blog/meeting-action-items-ai-extraction", "note": "Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Both products support people, companies, and context, with different scope and plan limits.", "analysis": "Fireflies: The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies. Granola: Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Meeting channels and cross-meeting search", "detail": "The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies.", "level": "available", "sources": [ { "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "People and company pages built from calendar contacts", "detail": "Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen.", "level": "available", "sources": [ { "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Fireflies has broader documented support for automatic sharing and workspace defaults.", "analysis": "Fireflies: Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately. Granola: Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Enterprise rules can auto-route, share, and enforce privacy", "detail": "Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately.", "level": "strong", "sources": [ { "label": "Fireflies Rules Engine", "url": "https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature", "note": "Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion." }, { "label": "Fireflies recap privacy defaults", "url": "https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps", "note": "Default teammates-and-link visibility, narrower audience choices, and retroactive privacy changes." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Private by default; sharing starts with a note or folder", "detail": "Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams.", "level": "limited", "sources": [ { "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola sharing controls", "url": "https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls", "note": "Personal link defaults and Enterprise-enforced workspace link restrictions." }, { "label": "Granola note sharing", "url": "https://docs.granola.ai/help-center/sharing/sharing-notes", "note": "No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links." } ] } }, { "key": "automations", "label": "Automations", "lead": "Fireflies has broader documented support for automations.", "analysis": "Fireflies: Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas. Granola: Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Meeting rules, AI apps, CRM workflows, and automatic task handoff", "detail": "Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas.", "level": "strong", "sources": [ { "label": "Fireflies Rules Engine", "url": "https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature", "note": "Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion." }, { "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." }, { "label": "Fireflies Tasks Feed", "url": "https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed", "note": "Automatic task generation and assignment, all-team task views, completion, reassignment, and project-tool handoff." }, { "label": "Fireflies Linear integration", "url": "https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies", "note": "Automatic issue creation, project and status routing, assigned-task filtering, and meeting-rule conditions." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Folder and manual Zapier triggers; less of a native workflow canvas", "detail": "Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself.", "level": "limited", "sources": [ { "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Fireflies has broader documented support for integrations.", "analysis": "Fireflies: Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync. Granola: The catalog is now credible, particularly on Business. Zapier can turn folder notes into tasks across 8,000+ apps, while the native catalog remains smaller and more destination-oriented than systems with broad action libraries.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "100+ integrations plus Zapier and API", "detail": "Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync.", "level": "strong", "sources": [ { "label": "Fireflies integration directory", "url": "https://fireflies.ai/integrations", "note": "Current first-party directory advertising 100+ integrations across CRM, project, collaboration, storage, and other categories." }, { "label": "Fireflies Linear integration", "url": "https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies", "note": "Automatic issue creation, project and status routing, assigned-task filtering, and meeting-rule conditions." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Notion, Slack, Attio, HubSpot, Affinity, Zapier, API, and MCP", "detail": "The catalog is now credible, particularly on Business. Zapier can turn folder notes into tasks across 8,000+ apps, while the native catalog remains smaller and more destination-oriented than systems with broad action libraries.", "level": "available", "sources": [ { "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Fireflies has broader documented support for API, MCP, CLI, and data portability.", "analysis": "Fireflies: Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms. Granola: Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "GraphQL API, webhooks, and a rich remote MCP server", "detail": "Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms.", "level": "strong", "sources": [ { "label": "Fireflies API", "url": "https://docs.fireflies.ai/introduction", "note": "GraphQL authentication, user/admin scope, available meeting data, and current Super Summary/Custom Apps gaps." }, { "label": "Fireflies MCP tools", "url": "https://docs.fireflies.ai/mcp-tools/overview", "note": "Remote MCP authentication, full meeting-data access, read/write tools, and experimental-tool status." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "MCP and API on Business+; material export and scope limits", "detail": "Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete.", "level": "available", "sources": [ { "label": "Granola MCP", "url": "https://docs.granola.ai/help-center/sharing/integrations/mcp", "note": "OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation." }, { "label": "Granola API", "url": "https://docs.granola.ai/introduction", "note": "Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data." }, { "label": "Granola data export", "url": "https://docs.granola.ai/help-center/sharing/exporting-notes", "note": "Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Fireflies has broader documented support for security, privacy, and admin.", "analysis": "Fireflies: Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training. Granola: SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "Business and Enterprise governance", "detail": "Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training.", "level": "strong", "sources": [ { "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." }, { "label": "Fireflies storage limits", "url": "https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits", "note": "Current storage limits by plan; its Free figure conflicts with an older Free-plan article." }, { "label": "Fireflies Rules Engine", "url": "https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature", "note": "Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion." }, { "label": "Fireflies data safety", "url": "https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe", "note": "No-training and third-party zero-retention commitments plus governance controls." }, { "label": "Fireflies compliance recording modes", "url": "https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance", "note": "Full-record, text-only, summary-only, and summary-plus-audio retention modes." }, { "label": "Fireflies Enterprise controls", "url": "https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan", "note": "SSO, SCIM, private storage, retention, and Super Admin access behavior." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "User management on Business; retention and organization controls on Enterprise", "detail": "SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export.", "level": "available", "sources": [ { "label": "Granola pricing", "url": "https://www.granola.ai/pricing", "note": "Basic, Business, and Enterprise prices and feature gates." }, { "label": "Granola subscriptions and billing", "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing", "note": "30-day free history, workspace privacy, plan uniformity, and removal behavior." }, { "label": "Granola security and data FAQ", "url": "https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs", "note": "Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement." } ] } }, { "key": "languages", "label": "Languages", "lead": "Fireflies has broader documented support for languages.", "analysis": "Fireflies: Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary. Granola: Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls.", "productA": { "id": "fireflies-ai", "name": "Fireflies.ai", "summary": "100+ languages advertised", "detail": "Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary.", "level": "strong", "sources": [ { "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." } ] }, "productB": { "id": "granola", "name": "Granola", "summary": "Multilingual transcription", "detail": "Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls.", "level": "available", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI.", "bestFor": "Companies that want one shared meeting system across sales, product, engineering, recruiting, customer success, and leadership—with automatic sharing, function-specific workflows, and complete data for people, agents, and their own software.", "lessIdealFor": "A team that only wants a cheap transcript now and then, or a sales organization buying mainly for forecasting and rep coaching.", "decisionSummary": { "fit": "Every meeting becomes shared, useful company memory", "chooseFor": [ "Detailed notes; always speaker-labeled", "People and AI agents; leading security" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Online, in-person, phone, desktop, mobile, Watch, bot, and botless capture all produce a speaker-labeled transcript; every route can keep its recording or discard it after notes are made.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Industry-leading security practices include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want the same speaker-labeled record from an online call, a room, a phone recording, or your Watch.", "You want notes designed to stand alone and follow-through that does not disappear inside each meeting: assigned action items, one workspace-wide list, and a path into your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context." ], "features": { "capture": { "summary": "Any meeting, with the same speaker-labeled result", "detail": "Use the meeting bot for scheduled Zoom, Google Meet, Teams, and Webex calls; record locally from macOS or Windows with no bot; use iPhone, Android, or Apple Watch in person; or import a phone call or existing file. Whichever path you take, Circleback processes it into a speaker-labeled transcript, notes, and action items in the same workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop apps handle bot-free system audio and video. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch can record from your wrist without the iPhone nearby, then sends the meeting through the same transcription and notes pipeline.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record an in-person meeting from iOS, Android, macOS, Windows, or Apple Watch. Circleback separates and labels the speakers instead of returning one undifferentiated wall of text. Imported phone recordings get the same treatment.", "level": "strong" }, "recordings": { "summary": "A recording when you want one; notes-only when you do not", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Our editorial judgment is that Circleback’s notes are more detailed and need less transcript archaeology than the short recaps common in meeting tools. It automatically creates action items, assigns each one to an owner when the conversation makes the owner clear, and gathers work from every meeting in a workspace-wide view where it can be filtered and marked done. Custom insights extract the fields a team cares about, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "A shared company memory, not isolated meeting pages", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "One automation layer for every function", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Zapier, Make, webhooks, and custom MCP servers cover the long tail.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Use the stack from ChatGPT or Claude, build internal tools, or receive meeting payloads by webhook.", "level": "strong" }, "admin": { "summary": "Industry-leading security, privacy, and governance", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://support.circleback.ai/en/articles/11090138-getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback optional recording storage", "url": "https://support.circleback.ai/en/articles/10581965-configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://support.circleback.ai/en/articles/13249081-circleback-mcp", "note": "Read-only access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags." }, { "label": "Circleback CLI documentation", "url": "https://support.circleback.ai/en/articles/14677613-circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://support.circleback.ai/en/articles/13615023-ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://support.circleback.ai/en/articles/10460582-automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://support.circleback.ai/en/articles/10460553-security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://support.circleback.ai/en/articles/13622158-integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: Fireflies.ai or Granola?", "answer": "Fireflies is a broad assistant with bots, desktop, mobile, live help, API, and many integrations. Granola is a calmer notepad that keeps no recording and shares deliberately." }, { "question": "Which is less expensive, Fireflies.ai or Granola?", "answer": "Fireflies.ai: Free; Pro from $10/user/month annually. Granola: Free; Business $14/user/month; Enterprise from $35/user/month, billed monthly. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can Fireflies.ai and Granola record without a bot?", "answer": "Fireflies.ai: Bot, bot-free desktop, mobile, and SDK-based capture. Granola: Manual bot-free desktop, phone, and Apple Watch capture. The useful check is whether your required capture mode keeps video, a recording, and speaker names." }, { "question": "Which is better for a whole company?", "answer": "First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Fireflies: Enterprise rules can auto-route, share, and enforce privacy. Granola: Private by default; sharing starts with a note or folder." }, { "question": "Can I access and move the full meeting data?", "answer": "Fireflies: GraphQL API, webhooks, and a rich remote MCP server. Granola: MCP and API on Business+; material export and scope limits. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies pricing guide", "url": "https://guide.fireflies.ai/articles/3734844560-learn-about-the-fireflies-pricing-plans", "note": "July 2026 prices and plan structure." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies unlimited free transcripts", "url": "https://guide.fireflies.ai/articles/8632872350-how-to-get-unlimited-meeting-transcripts-on-fireflies-ai-s-free-plan", "note": "Auto-join and Share-all requirements for unlimited free transcription." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies storage limits", "url": "https://guide.fireflies.ai/articles/4777633252-learn-about-meeting-storage-limits", "note": "Current storage limits by plan; its Free figure conflicts with an older Free-plan article." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies bot-free desktop recording", "url": "https://guide.fireflies.ai/articles/6666374717-how-to-record-meetings-without-a-bot-on-the-fireflies-desktop-app", "note": "No AV files, generic speakers, and Sales Assist limitation." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies desktop app", "url": "https://guide.fireflies.ai/articles/1208704416-getting-started-with-the-fireflies-desktop-app", "note": "Capture modes, Live Assist, and bot versus botless behavior." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies mobile app", "url": "https://guide.fireflies.ai/articles/8937818258-learn-about-fireflies-mobile-app", "note": "iOS/Android in-person recording, search, sharing, and tasks." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies speaker labels", "url": "https://guide.fireflies.ai/articles/4994477228-how-to-edit-speaker-labels-or-names-in-a-transcript", "note": "Manual corrections and the mobile-recording speaker-detection caveat." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies API", "url": "https://docs.fireflies.ai/introduction", "note": "GraphQL authentication, user/admin scope, available meeting data, and current Super Summary/Custom Apps gaps." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies MCP tools", "url": "https://docs.fireflies.ai/mcp-tools/overview", "note": "Remote MCP authentication, full meeting-data access, read/write tools, and experimental-tool status." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies AI credits", "url": "https://guide.fireflies.ai/articles/9606045468-fireflies-billing-terms", "note": "Workspace-pooled credit allowances, non-seat scaling, and add-on behavior." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies Tasks Feed", "url": "https://guide.fireflies.ai/articles/1574234155-learn-about-the-tasks-feed", "note": "Automatic task generation and assignment, all-team task views, completion, reassignment, and project-tool handoff." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies Linear integration", "url": "https://guide.fireflies.ai/articles/8360629677-how-to-integrate-linear-with-fireflies", "note": "Automatic issue creation, project and status routing, assigned-task filtering, and meeting-rule conditions." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies integration directory", "url": "https://fireflies.ai/integrations", "note": "Current first-party directory advertising 100+ integrations across CRM, project, collaboration, storage, and other categories." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies Rules Engine", "url": "https://guide.fireflies.ai/articles/4608292950-learn-about-the-rules-engine-feature", "note": "Enterprise conditions and actions for routing, automatic sharing, privacy enforcement, and deletion." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies recap privacy defaults", "url": "https://guide.fireflies.ai/articles/5319481450-how-to-configure-privacy-settings-for-your-meeting-recaps", "note": "Default teammates-and-link visibility, narrower audience choices, and retroactive privacy changes." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies data safety", "url": "https://guide.fireflies.ai/articles/2154538358-policy-on-keeping-information-safe", "note": "No-training and third-party zero-retention commitments plus governance controls." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies compliance recording modes", "url": "https://guide.fireflies.ai/articles/3598930706-set-up-transcript-only-mode-for-compliance", "note": "Full-record, text-only, summary-only, and summary-plus-audio retention modes." }, { "productId": "fireflies-ai", "productName": "Fireflies.ai", "label": "Fireflies Enterprise controls", "url": "https://guide.fireflies.ai/articles/4771323041-learn-about-fireflies-enterprise-plan", "note": "SSO, SCIM, private storage, retention, and Super Admin access behavior." }, { "productId": "granola", "productName": "Granola", "label": "Granola pricing", "url": "https://www.granola.ai/pricing", "note": "Basic, Business, and Enterprise prices and feature gates." }, { "productId": "granola", "productName": "Granola", "label": "Granola subscriptions and billing", "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing", "note": "30-day free history, workspace privacy, plan uniformity, and removal behavior." }, { "productId": "granola", "productName": "Granola", "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "productId": "granola", "productName": "Granola", "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." }, { "productId": "granola", "productName": "Granola", "label": "Granola action-item extraction", "url": "https://www.granola.ai/blog/meeting-action-items-ai-extraction", "note": "Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes." }, { "productId": "granola", "productName": "Granola", "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "productId": "granola", "productName": "Granola", "label": "Granola sharing controls", "url": "https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls", "note": "Personal link defaults and Enterprise-enforced workspace link restrictions." }, { "productId": "granola", "productName": "Granola", "label": "Granola note sharing", "url": "https://docs.granola.ai/help-center/sharing/sharing-notes", "note": "No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links." }, { "productId": "granola", "productName": "Granola", "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "productId": "granola", "productName": "Granola", "label": "Granola feature requests", "url": "https://docs.granola.ai/help-center/feature-requests", "note": "Current product-request status, including automatic meeting start." }, { "productId": "granola", "productName": "Granola", "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "productId": "granola", "productName": "Granola", "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "productId": "granola", "productName": "Granola", "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "productId": "granola", "productName": "Granola", "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "productId": "granola", "productName": "Granola", "label": "Granola data export", "url": "https://docs.granola.ai/help-center/sharing/exporting-notes", "note": "Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export." }, { "productId": "granola", "productName": "Granola", "label": "Granola MCP", "url": "https://docs.granola.ai/help-center/sharing/integrations/mcp", "note": "OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation." }, { "productId": "granola", "productName": "Granola", "label": "Granola API", "url": "https://docs.granola.ai/introduction", "note": "Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data." }, { "productId": "granola", "productName": "Granola", "label": "Granola security and data FAQ", "url": "https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs", "note": "Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }