# Gong vs Fathom: pricing, features, and which is better > Gong and Fathom compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/gong-vs-fathom - Structured JSON: https://circleback.ai/compare/gong-vs-fathom.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Gong is a full revenue platform with custom pricing. Fathom is the simpler choice for online calls, fast summaries, clips, and free unlimited base recording and transcription. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Gong at a glance Gong captures customer interactions and turns them into sales coaching, deal intelligence, pipeline inspection, forecasting, and engagement workflows. It is much more than a note taker—and that is both its superpower and its cost. **Best for:** Mature go-to-market organizations that want rep coaching, deal inspection, pipeline forecasting, conversation intelligence, and sales engagement in one suite. **Less ideal for:** A whole company looking for a light, shared memory across engineering, product, recruiting, leadership, and internal conversations. **Price:** Custom quote: per-user licenses plus a platform fee Gong does not publish a self-serve price. Its pricing page says cost combines a per-user license with a platform fee, and capabilities such as Forecast, Engage, Enable, and Data Cloud are organized as additional packages. **Free option:** No self-serve free plan or free trial is advertised; request a demo and quote. ### Gong strengths - Mature sales coaching, call libraries, scorecards, deal inspection, pipeline analytics, and forecasting workflows. - Captures calls, meetings, and email in a customer-account context designed for revenue teams. - Native Zoom recording avoids a Gong bot for eligible company-hosted Zoom calls, while iOS and Android cover face-to-face conversations. - A mature public API, data exports, and a new MCP server give engineering and AI tools useful access to Gong’s revenue context. - Gong Engage has a mature sales to-do system with AI-recommended follow-ups, due dates, completion state, rep and manager views, and direct email or call execution. ### Gong tradeoffs - Pricing is opaque and includes a platform fee; important workflows are split across packages. - Its data model, vocabulary, rollout, and analytics are sales-first, which can create another silo for non-GTM teams. - It is a substantial platform to administer when the actual need is meeting notes, shared context, and reliable follow-through rather than revenue operations. - Standard retention is the shorter of three years or the customer term, but calls placed in the company library are excluded. Shortening retention can also reduce the history behind Gong insights. - The new MCP server is useful but narrow and read-only: it answers questions about one account or deal and generates briefs rather than returning raw transcripts. MCP and some AI APIs also consume a shared pool of Gong credits. - Gong’s meeting-follow-up to-dos require the separately packaged Engage product, are fully supported only in English, and auto-dismiss after seven days if no other completion rule fires. ### Choose Gong when - Forecasting, rep coaching, and deal inspection are the center of the buying decision. - Your organization wants a full revenue platform and can support an enterprise rollout. - Sales leaders need opinionated analytics and manager workflows, not just searchable conversation context. ## Fathom at a glance Fathom is easy to love for online calls: unlimited free recordings and transcripts, quick summaries, clips, assigned action items, CRM sync, and a focused interface. Its new Mac experience adds useful bot-free modes, while Windows parity and a generally available in-person app are still arriving. **Best for:** Individuals and sales teams that live in Zoom, Google Meet, and Teams and want a generous free plan, fast summaries, clips, and CRM-friendly workflows. **Less ideal for:** Companies that need proven iOS/Android or in-person capture today, broad cross-platform botless video, a workspace-wide task board, or a cross-channel context graph. **Price:** Free; Premium from $16/user/month annually Free includes unlimited recordings and transcripts but only five advanced AI summaries per month. Paid prices are per user/month: Premium is $16 with annual billing or $20 month-to-month; Team is $15 or $19 with a two-seat minimum; Business is $25 or $34. Enterprise is custom. **Free option:** Yes: unlimited recordings and transcripts, with five advanced summaries per month. ### Fathom strengths - Unlimited free recording and transcription is unusually generous for a solo online-meeting workflow. - Fast, polished summaries, highlights, clips, playlists, assigned action items, and CRM sharing. - Public API and MCP support make the meeting library available to custom tools and agents. - Action items include assignees and transcript evidence, and an Asana integration can synchronize assigned work automatically or on demand. ### Fathom tradeoffs - Fathom’s current pages disagree about iOS availability: the product overview says in-person capture is live, while the help center and launch page still describe the official app as pre-download or coming soon. Treat it as a staged rollout until your account can use it. - Chromebook, Linux, Android, tablet, phone call, webinar, and breakout support remains limited or absent. The current Fathom 3.0 bot-free experience is Mac- and English-only; Windows users remain on the older experience for now. - Bot-free video is currently available for Zoom on Mac. Google Meet support is still described as coming, Teams support depends on how the call is joined, and the bot remains the broadest cross-platform path. - The free plan’s advanced AI summaries are capped even though raw recordings and transcripts are unlimited. - Fathom may use de-identified meeting data to improve its in-house AI models unless the user or Team Edition administrator opts out. Third-party model providers are prohibited from training on it. - All Fathom data is US-hosted. Custom retention is Enterprise-only, applies one policy to the whole team, and is currently configured through support rather than self-service. ### Choose Fathom when - You want a generous free online-meeting recorder and rarely need in-person capture. - Clips, highlights, fast summaries, and simple CRM delivery are the center of the workflow. - You are comfortable keeping the bot for video and named-speaker fidelity. ## Feature comparison | What matters | Gong | Fathom | | --- | --- | --- | | Capture options | Broad support — Meeting bot, native Zoom recording, telephony, and mobile capture. Gong captures supported web meetings, calls, and email. Eligible company-hosted Zoom calls can use Zoom-native recording with no Gong bot; other web-conferencing paths generally use the bot. Its mobile app records scheduled or ad-hoc face-to-face conversations. | Available with limits — Meeting bot or bot-free transcript, audio, and Zoom video on Mac. The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items. | | Desktop and mobile | Available with limits — Web plus iOS and Android; sales workflows are cloud-first. Mobile apps support recording and review. Gong is primarily an enterprise web platform rather than a general-purpose botless desktop recorder; only its Zoom integration offers native provider recording without the Gong bot. | Narrow or indirect — Mac for the new bot-free experience; Windows on the older path. Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths. | | In-person capture and speaker labels | Available with limits — Mobile face-to-face audio recording. iOS and Android can capture scheduled or ad-hoc room meetings. Gong separates speakers, but same-room voices may appear as room-name Speaker 1, Speaker 2, and so on until someone edits them; noisy rooms can reduce quality. | Narrow or indirect — iOS is staged; the old room workaround cannot separate speakers. Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout. | | Recordings, playback, and clips | Broad support — Rich call playback, libraries, snippets, and coaching review. Recording review is a core Gong workflow, with synchronized transcript, comments, snippets, libraries, trackers, and manager coaching tools. | Broad support — Unlimited AV, playback, highlights, and clips. Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform. | | Notes, action items, and search | Broad support — Sales summaries, next steps, account search, and conversation intelligence. Gong excels at finding deal moments, objections, topics, rep behaviors, and next steps. With Engage, recommended meeting follow-ups become due-dated to-dos that can be completed, dismissed, reviewed by managers, and acted on through email or calls. A recommendation can auto-dismiss after seven days if no other completion rule fires. The experience is optimized around customer and revenue questions rather than general company knowledge. | Broad support — Fast summaries, assigned action items, Ask Fathom, and team search. Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free. | | People, companies, and context | Broad support — Deep account and deal history for GTM teams. Calls, meetings, and email roll into account and deal context. This is powerful for revenue work but is not positioned as a shared memory for every internal and external company conversation. | Available with limits — Meeting and customer-call library. Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments. | | Automatic sharing and workspace defaults | Available with limits — Permissioned call, snippet, and folder sharing. Calls and snippets can be shared internally or externally, and shared folders can grant access to every call they contain. Gong documents automatic capture rules, while post-meeting distribution centers on direct shares, folders, teams, accounts, and coaching libraries. | Broad support — Organization and team visibility defaults, plus attendee auto-share. Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend. | | Automations | Broad support — Purpose-built revenue workflows and engagement sequences. Gong automates CRM activity, deal signals, alerts, coaching, and sales engagement. Engage flows and AI-recommended to-dos centralize rep work and let managers inspect team queues. It is highly capable inside revenue operations, but this task system is package-gated and less open-ended for arbitrary company workflows. | Available with limits — CRM, webhook, Zapier, and Asana follow-through. Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems. | | Integrations | Broad support — Deep CRM, calendar, conferencing, and sales-stack integrations. The integration strategy is strong where revenue teams live: CRMs, dialers, calendars, meeting platforms, and sales engagement systems. | Available with limits — Strong CRM, Asana, Zapier, and common work-tool connections. CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central. | | API, MCP, CLI, and data portability | Broad support — Mature APIs, exports, data cloud, and a focused MCP server. Gong exposes calls, full speaker-segmented transcripts, users, CRM-linked objects, exports, and data-warehouse tables. Its 2026 MCP server supports personal or organization-wide authorization for ChatGPT, Claude, Copilot, and custom agents, but is read-only and limited to account/deal questions and generated briefs—not raw meeting retrieval. Those MCP tools and some AI APIs consume Gong credits. There is no documented first-party CLI. | Broad support — Rich public API and MCP, scoped to the connected user. The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization. | | Security, privacy, and admin | Broad support — Mature enterprise administration and governance. Gong supports large deployments, granular access, SSO/SCIM, retention configuration, deletion, and compliance workflows. Standard retention is the shorter of three years or the customer term and data is deleted 30 days after the relationship ends; company-library calls sit outside the standard rule. | Available with limits — Strong upper-tier controls, with US-only hosting. Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out. | | Languages | Broad support — More than 70 languages; some AI features remain English-only. Gong documents more than 70 transcription languages plus AI translation. Email labels, red-flag alerts, Gong-recommended to-dos, and example-based smart trackers are still English-only, so global teams should verify the exact workflow rather than relying on the headline count. | Available with limits — 38 languages on the free plan. Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Gong has broader documented support for capture options.** **Gong:** Meeting bot, native Zoom recording, telephony, and mobile capture. Gong captures supported web meetings, calls, and email. Eligible company-hosted Zoom calls can use Zoom-native recording with no Gong bot; other web-conferencing paths generally use the bot. Its mobile app records scheduled or ad-hoc face-to-face conversations. Evidence: [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations), [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile). **Fathom:** Meeting bot or bot-free transcript, audio, and Zoom video on Mac. The bot remains the broadest mature path. Eligible Mac users can choose bot-free transcript-only, audio plus transcript, or Zoom video; Google Meet bot-free video is still coming and Teams behavior varies by how the call is joined. Fathom says the bot-free modes preserve speaker attribution and action items. Evidence: [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049), [Fathom product overview](https://www.fathom.ai/overview), [Fathom 3.0 rollout](https://help.fathom.video/en/articles/11577345), [Fathom release notes](https://help.fathom.video/en/articles/6220097). ### Desktop and mobile **Gong has broader documented support for desktop and mobile.** **Gong:** Web plus iOS and Android; sales workflows are cloud-first. Mobile apps support recording and review. Gong is primarily an enterprise web platform rather than a general-purpose botless desktop recorder; only its Zoom integration offers native provider recording without the Gong bot. Evidence: [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations), [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile). **Fathom:** Mac for the new bot-free experience; Windows on the older path. Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths. Evidence: [Fathom supported systems](https://help.fathom.video/en/articles/296576), [Fathom 3.0 rollout](https://help.fathom.video/en/articles/11577345). ### In-person capture and speaker labels **Gong has broader documented support for in-person capture and speaker labels.** **Gong:** Mobile face-to-face audio recording. iOS and Android can capture scheduled or ad-hoc room meetings. Gong separates speakers, but same-room voices may appear as room-name Speaker 1, Speaker 2, and so on until someone edits them; noisy rooms can reduce quality. Evidence: [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile), [Gong speaker identification](https://help.gong.io/docs/how-gong-identifies-speakers). **Fathom:** iOS is staged; the old room workaround cannot separate speakers. Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout. Evidence: [Fathom in-person meetings](https://help.fathom.video/en/articles/5500225), [Fathom product overview](https://www.fathom.ai/overview). ### Recordings, playback, and clips **Both products document broad support for recordings, playback, and clips, with different scope and plan limits.** **Gong:** Rich call playback, libraries, snippets, and coaching review. Recording review is a core Gong workflow, with synchronized transcript, comments, snippets, libraries, trackers, and manager coaching tools. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong data retention](https://help.gong.io/docs/data-retention-policy). **Fathom:** Unlimited AV, playback, highlights, and clips. Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049), [Fathom product overview](https://www.fathom.ai/overview). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Gong:** Sales summaries, next steps, account search, and conversation intelligence. Gong excels at finding deal moments, objections, topics, rep behaviors, and next steps. With Engage, recommended meeting follow-ups become due-dated to-dos that can be completed, dismissed, reviewed by managers, and acted on through email or calls. A recommendation can auto-dismiss after seven days if no other completion rule fires. The experience is optimized around customer and revenue questions rather than general company knowledge. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos), [Gong team to-do management](https://help.gong.io/docs/working-with-todos). **Fathom:** Fast summaries, assigned action items, Ask Fathom, and team search. Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom product overview](https://www.fathom.ai/overview), [Fathom AI action items](https://help.fathom.video/en/articles/640768). ### People, companies, and context **Gong has broader documented support for people, companies, and context.** **Gong:** Deep account and deal history for GTM teams. Calls, meetings, and email roll into account and deal context. This is powerful for revenue work but is not positioned as a shared memory for every internal and external company conversation. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats). **Fathom:** Meeting and customer-call library. Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments. Evidence: [Fathom pricing](https://www.fathom.ai/pricing). ### Automatic sharing and workspace defaults **Fathom has broader documented support for automatic sharing and workspace defaults.** **Gong:** Permissioned call, snippet, and folder sharing. Calls and snippets can be shared internally or externally, and shared folders can grant access to every call they contain. Gong documents automatic capture rules, while post-meeting distribution centers on direct shares, folders, teams, accounts, and coaching libraries. Evidence: [Gong call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing). **Fathom:** Organization and team visibility defaults, plus attendee auto-share. Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend. Evidence: [Fathom auto-capture and visibility controls](https://help.fathom.video/en/articles/13729025), [Fathom attendee auto-share](https://help.fathom.video/en/articles/7574785). ### Automations **Gong has broader documented support for automations.** **Gong:** Purpose-built revenue workflows and engagement sequences. Gong automates CRM activity, deal signals, alerts, coaching, and sales engagement. Engage flows and AI-recommended to-dos centralize rep work and let managers inspect team queues. It is highly capable inside revenue operations, but this task system is package-gated and less open-ended for arbitrary company workflows. Evidence: [Gong automation rules](https://help.gong.io/docs/introduction-to-automation-rules), [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos), [Gong team to-do management](https://help.gong.io/docs/working-with-todos). **Fathom:** CRM, webhook, Zapier, and Asana follow-through. Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom Asana integration](https://help.fathom.video/en/articles/7639617), [Fathom public API](https://developers.fathom.ai/quickstart). ### Integrations **Gong has broader documented support for integrations.** **Gong:** Deep CRM, calendar, conferencing, and sales-stack integrations. The integration strategy is strong where revenue teams live: CRMs, dialers, calendars, meeting platforms, and sales engagement systems. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats). **Fathom:** Strong CRM, Asana, Zapier, and common work-tool connections. CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom Asana integration](https://help.fathom.video/en/articles/7639617). ### API, MCP, CLI, and data portability **Both products document broad support for API, MCP, CLI, and data portability, with different scope and plan limits.** **Gong:** Mature APIs, exports, data cloud, and a focused MCP server. Gong exposes calls, full speaker-segmented transcripts, users, CRM-linked objects, exports, and data-warehouse tables. Its 2026 MCP server supports personal or organization-wide authorization for ChatGPT, Claude, Copilot, and custom agents, but is read-only and limited to account/deal questions and generated briefs—not raw meeting retrieval. Those MCP tools and some AI APIs consume Gong credits. There is no documented first-party CLI. Evidence: [Gong transcript API](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2), [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides), [Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server), [Gong MCP setup](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server), [Gong AI credits](https://help.gong.io/docs/about-gong-credits), [Gong transcript downloads](https://help.gong.io/docs/view-a-call-transcript), [Gong media downloads](https://help.gong.io/docs/download-a-call-or-snippet). **Fathom:** Rich public API and MCP, scoped to the connected user. The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization. Evidence: [Fathom public API](https://developers.fathom.ai/quickstart), [Fathom MCP](https://developers.fathom.ai/mcp-docs), [Fathom release notes](https://help.fathom.video/en/articles/6220097). ### Security, privacy, and admin **Gong has broader documented support for security, privacy, and admin.** **Gong:** Mature enterprise administration and governance. Gong supports large deployments, granular access, SSO/SCIM, retention configuration, deletion, and compliance workflows. Standard retention is the shorter of three years or the customer term and data is deleted 30 days after the relationship ends; company-library calls sit outside the standard rule. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong data retention](https://help.gong.io/docs/data-retention-policy). **Fathom:** Strong upper-tier controls, with US-only hosting. Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom auto-capture and visibility controls](https://help.fathom.video/en/articles/13729025), [Fathom security and AI training](https://help.fathom.video/en/articles/296512), [Fathom retention policies](https://help.fathom.video/en/articles/6057089). ### Languages **Gong has broader documented support for languages.** **Gong:** More than 70 languages; some AI features remain English-only. Gong documents more than 70 transcription languages plus AI translation. Email labels, red-flag alerts, Gong-recommended to-dos, and example-based smart trackers are still English-only, so global teams should verify the exact workflow rather than relying on the headline count. Evidence: [Gong language support](https://help.gong.io/docs/what-languages-are-supported-in-gong). **Fathom:** 38 languages on the free plan. Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode. Evidence: [Fathom pricing](https://www.fathom.ai/pricing), [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Gong or Fathom? Gong is a full revenue platform with custom pricing. Fathom is the simpler choice for online calls, fast summaries, clips, and free unlimited base recording and transcription. ### Which is less expensive, Gong or Fathom? Gong: Custom quote: per-user licenses plus a platform fee. Fathom: Free; Premium from $16/user/month annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Gong and Fathom record without a bot? Gong: Meeting bot, native Zoom recording, telephony, and mobile capture. Fathom: Meeting bot or bot-free transcript, audio, and Zoom video on Mac. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Gong: Permissioned call, snippet, and folder sharing. Fathom: Organization and team visibility defaults, plus attendee auto-share. ### Can I access and move the full meeting data? Gong: Mature APIs, exports, data cloud, and a focused MCP server. Fathom: Rich public API and MCP, scoped to the connected user. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Gong sources - [Gong pricing](https://www.gong.io/pricing): Custom pricing structure, per-user licenses, platform fee, and package model. - [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations): Bot capture across providers and native bot-free recording for eligible Zoom meetings. - [Gong transcript API](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2): Documented call-transcript endpoint, pagination, filters, and authorization scope. - [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides): Calls, full transcripts, analyzed conversation data, users, activity, and CRM-linked API capabilities. - [Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server): Read-only account/deal questions and brief generation for external AI clients. - [Gong MCP setup](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server): Paid-seat requirement, personal or shared authorization, OAuth setup, and official MCP endpoint. - [Gong AI credits](https://help.gong.io/docs/about-gong-credits): Shared annual credit pool and consumption behavior for MCP, AI APIs, and continuous AI processing. - [Gong transcript downloads](https://help.gong.io/docs/view-a-call-transcript): Per-call transcript download and synchronized transcript behavior. - [Gong media downloads](https://help.gong.io/docs/download-a-call-or-snippet): Permissioned audio, video, and snippet downloads on any Gong plan. - [Gong plans and seats](https://help.gong.io/docs/plans-and-seats): Foundation platform and Enable, Forecast, Engage, and Data Cloud packages. - [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile): iOS and Android in-person recording behavior and quality considerations. - [Gong speaker identification](https://help.gong.io/docs/how-gong-identifies-speakers): Speaker separation, same-room generic labels, platform behavior, and optional voice identification. - [Gong data retention](https://help.gong.io/docs/data-retention-policy): Standard and custom retention behavior. - [Gong language support](https://help.gong.io/docs/what-languages-are-supported-in-gong): More than 70 transcription languages, AI translation, and the AI capabilities that remain English-only. - [Gong call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing): Company permissions for external call sharing and internal shared folders. - [Gong automation rules](https://help.gong.io/docs/introduction-to-automation-rules): Plan availability, supported triggers and actions, and future-only rule application. - [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos): Engage eligibility, AI meeting follow-ups, source timestamps, due dates, completion rules, seven-day expiry, and language limits. - [Gong team to-do management](https://help.gong.io/docs/working-with-todos): Personal and manager task views, filters, due dates, bulk completion, CRM context, and execution controls. ### Fathom sources - [Fathom pricing](https://www.fathom.ai/pricing): Free, Premium, Team, Business, and Enterprise prices and feature gates. - [Fathom supported systems](https://help.fathom.video/en/articles/296576): Computer, platform, mobile, phone call, webinar, and breakout limitations. - [Fathom in-person meetings](https://help.fathom.video/en/articles/5500225): Current workaround, speaker limitation, and upcoming iOS path. - [Fathom bot-free recording](https://help.fathom.video/en/articles/11578049): Current Zoom-on-Mac bot-free video and Google Meet/Teams rollout status. - [Fathom product overview](https://www.fathom.ai/overview): Current bot-free capture modes, speaker attribution, action items, Ask Fathom, programmatic access, and the marketing claim that iOS capture is available. - [Fathom 3.0 rollout](https://help.fathom.video/en/articles/11577345): Current Mac-only, English-only eligibility and staged rollout behavior for the new bot-free experience. - [Fathom auto-capture and visibility controls](https://help.fathom.video/en/articles/13729025): Organization and team defaults for capture and visibility across external, internal, and unscheduled meetings. - [Fathom attendee auto-share](https://help.fathom.video/en/articles/7574785): Automatic delivery of summaries, recordings, or both to every calendar invitee, including no-shows. - [Fathom public API](https://developers.fathom.ai/quickstart): User-scoped API keys plus meeting metadata, speaker-attributed transcripts, summaries, assigned action items, CRM matches, pagination, and administrator visibility limits. - [Fathom MCP](https://developers.fathom.ai/mcp-docs): Official authenticated MCP access from ChatGPT, Claude, Claude Code, and other compatible clients. - [Fathom AI action items](https://help.fathom.video/en/articles/640768): AI detection of action items and their assignees plus follow-up email generation. - [Fathom Asana integration](https://help.fathom.video/en/articles/7639617): Automatic or manual synchronization of assigned meeting actions into Asana with source links. - [Fathom release notes](https://help.fathom.video/en/articles/6220097): July 2026 API recording-download support and current product changes. - [Fathom security and AI training](https://help.fathom.video/en/articles/296512): US data hosting, de-identified in-house model training and opt-out controls, plus third-party no-training terms. - [Fathom retention policies](https://help.fathom.video/en/articles/6057089): Enterprise-only, support-managed retention with one policy per team.