# Gong vs Krisp: pricing, features, and which is better > Gong and Krisp compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/gong-vs-krisp - Structured JSON: https://circleback.ai/compare/gong-vs-krisp.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Gong analyzes sales conversations after capture. Krisp improves the audio before and during the call, then adds lighter notes, recordings, MCP, and webhooks. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Gong at a glance Gong captures customer interactions and turns them into sales coaching, deal intelligence, pipeline inspection, forecasting, and engagement workflows. It is much more than a note taker—and that is both its superpower and its cost. **Best for:** Mature go-to-market organizations that want rep coaching, deal inspection, pipeline forecasting, conversation intelligence, and sales engagement in one suite. **Less ideal for:** A whole company looking for a light, shared memory across engineering, product, recruiting, leadership, and internal conversations. **Price:** Custom quote: per-user licenses plus a platform fee Gong does not publish a self-serve price. Its pricing page says cost combines a per-user license with a platform fee, and capabilities such as Forecast, Engage, Enable, and Data Cloud are organized as additional packages. **Free option:** No self-serve free plan or free trial is advertised; request a demo and quote. ### Gong strengths - Mature sales coaching, call libraries, scorecards, deal inspection, pipeline analytics, and forecasting workflows. - Captures calls, meetings, and email in a customer-account context designed for revenue teams. - Native Zoom recording avoids a Gong bot for eligible company-hosted Zoom calls, while iOS and Android cover face-to-face conversations. - A mature public API, data exports, and a new MCP server give engineering and AI tools useful access to Gong’s revenue context. - Gong Engage has a mature sales to-do system with AI-recommended follow-ups, due dates, completion state, rep and manager views, and direct email or call execution. ### Gong tradeoffs - Pricing is opaque and includes a platform fee; important workflows are split across packages. - Its data model, vocabulary, rollout, and analytics are sales-first, which can create another silo for non-GTM teams. - It is a substantial platform to administer when the actual need is meeting notes, shared context, and reliable follow-through rather than revenue operations. - Standard retention is the shorter of three years or the customer term, but calls placed in the company library are excluded. Shortening retention can also reduce the history behind Gong insights. - The new MCP server is useful but narrow and read-only: it answers questions about one account or deal and generates briefs rather than returning raw transcripts. MCP and some AI APIs also consume a shared pool of Gong credits. - Gong’s meeting-follow-up to-dos require the separately packaged Engage product, are fully supported only in English, and auto-dismiss after seven days if no other completion rule fires. ### Choose Gong when - Forecasting, rep coaching, and deal inspection are the center of the buying decision. - Your organization wants a full revenue platform and can support an enterprise rollout. - Sales leaders need opinionated analytics and manager workflows, not just searchable conversation context. ## Krisp at a glance Krisp’s differentiator is not another summary format—it is the audio layer. Noise cancellation, voice isolation, and accent conversion sit beside a capable bot-free note taker, recordings, mobile capture, MCP, and webhooks. **Best for:** People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes. **Less ideal for:** Teams that need 100+ languages, a broad company knowledge graph, deep multi-system automations, or advanced governance without an enterprise contract. **Price:** Core from $8/user/month annually; Advanced from $15 annually Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom. **Free option:** No permanent free plan is shown; a seven-day trial is available. ### Krisp strengths - Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps. - Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price. - Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status. - On-device and private deployment options for enterprise customers with strict audio requirements. - Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription. ### Krisp tradeoffs - Mobile recording does not include Krisp’s signature noise cancellation. - Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced. - HIPAA/BAA is listed for enterprise deployments of 100+ seats. - Its 16-language count is materially narrower than products advertising 75–100+ languages. - Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior. - Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture. ### Choose Krisp when - Call clarity and bot-free capture are the top requirements. - You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price. - Your enterprise may need private or on-device audio processing. ## Feature comparison | What matters | Gong | Krisp | | --- | --- | --- | | Capture options | Broad support — Meeting bot, native Zoom recording, telephony, and mobile capture. Gong captures supported web meetings, calls, and email. Eligible company-hosted Zoom calls can use Zoom-native recording with no Gong bot; other web-conferencing paths generally use the bot. Its mobile app records scheduled or ad-hoc face-to-face conversations. | Broad support — Bot-free system-audio capture. Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. | | Desktop and mobile | Available with limits — Web plus iOS and Android; sales workflows are cloud-first. Mobile apps support recording and review. Gong is primarily an enterprise web platform rather than a general-purpose botless desktop recorder; only its Zoom integration offers native provider recording without the Gong bot. | Broad support — macOS, Windows, iOS, and Android. Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. | | In-person capture and speaker labels | Available with limits — Mobile face-to-face audio recording. iOS and Android can capture scheduled or ad-hoc room meetings. Gong separates speakers, but same-room voices may appear as room-name Speaker 1, Speaker 2, and so on until someone edits them; noisy rooms can reduce quality. | Broad support — Native iOS and Android room capture. Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. | | Recordings, playback, and clips | Broad support — Rich call playback, libraries, snippets, and coaching review. Recording review is a core Gong workflow, with synchronized transcript, comments, snippets, libraries, trackers, and manager coaching tools. | Broad support — Bot-free audio and screen/video; optional bot video. Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. | | Notes, action items, and search | Broad support — Sales summaries, next steps, account search, and conversation intelligence. Gong excels at finding deal moments, objections, topics, rep behaviors, and next steps. With Engage, recommended meeting follow-ups become due-dated to-dos that can be completed, dismissed, reviewed by managers, and acted on through email or calls. A recommendation can auto-dismiss after seven days if no other completion rule fires. The experience is optimized around customer and revenue questions rather than general company knowledge. | Broad support — AI notes plus a centralized, assigned action-item tracker. Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. | | People, companies, and context | Broad support — Deep account and deal history for GTM teams. Calls, meetings, and email roll into account and deal context. This is powerful for revenue work but is not positioned as a shared memory for every internal and external company conversation. | Narrow or indirect — Meeting library and AI chat. Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. | | Automatic sharing and workspace defaults | Available with limits — Permissioned call, snippet, and folder sharing. Calls and snippets can be shared internally or externally, and shared folders can grant access to every call they contain. Gong documents automatic capture rules, while post-meeting distribution centers on direct shares, folders, teams, accounts, and coaching libraries. | Broad support — Calendar, manager, and recurring-channel auto-sharing. Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. | | Automations | Broad support — Purpose-built revenue workflows and engagement sequences. Gong automates CRM activity, deal signals, alerts, coaching, and sales engagement. Engage flows and AI-recommended to-dos centralize rep work and let managers inspect team queues. It is highly capable inside revenue operations, but this task system is package-gated and less open-ended for arbitrary company workflows. | Available with limits — Automatic action items, webhooks, and Zapier; fewer native rules. Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. | | Integrations | Broad support — Deep CRM, calendar, conferencing, and sales-stack integrations. The integration strategy is strong where revenue teams live: CRMs, dialers, calendars, meeting platforms, and sales engagement systems. | Available with limits — Common work tools; Salesforce on Advanced. Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. | | API, MCP, CLI, and data portability | Broad support — Mature APIs, exports, data cloud, and a focused MCP server. Gong exposes calls, full speaker-segmented transcripts, users, CRM-linked objects, exports, and data-warehouse tables. Its 2026 MCP server supports personal or organization-wide authorization for ChatGPT, Claude, Copilot, and custom agents, but is read-only and limited to account/deal questions and generated briefs—not raw meeting retrieval. Those MCP tools and some AI APIs consume Gong credits. There is no documented first-party CLI. | Broad support — MCP with transcripts and tasks, plus webhooks on Core. The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. | | Security, privacy, and admin | Broad support — Mature enterprise administration and governance. Gong supports large deployments, granular access, SSO/SCIM, retention configuration, deletion, and compliance workflows. Standard retention is the shorter of three years or the customer term and data is deleted 30 days after the relationship ends; company-library calls sit outside the standard rule. | Available with limits — Policy tools on Advanced; private deployment and compliance on Enterprise. Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. | | Languages | Broad support — More than 70 languages; some AI features remain English-only. Gong documents more than 70 transcription languages plus AI translation. Email labels, red-flag alerts, Gong-recommended to-dos, and example-based smart trackers are still English-only, so global teams should verify the exact workflow rather than relying on the headline count. | Narrow or indirect — 16 transcription languages. Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **Gong:** Meeting bot, native Zoom recording, telephony, and mobile capture. Gong captures supported web meetings, calls, and email. Eligible company-hosted Zoom calls can use Zoom-native recording with no Gong bot; other web-conferencing paths generally use the bot. Its mobile app records scheduled or ad-hoc face-to-face conversations. Evidence: [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations), [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile). **Krisp:** Bot-free system-audio capture. Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp). ### Desktop and mobile **Krisp has broader documented support for desktop and mobile.** **Gong:** Web plus iOS and Android; sales workflows are cloud-first. Mobile apps support recording and review. Gong is primarily an enterprise web platform rather than a general-purpose botless desktop recorder; only its Zoom integration offers native provider recording without the Gong bot. Evidence: [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations), [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile). **Krisp:** macOS, Windows, iOS, and Android. Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App). ### In-person capture and speaker labels **Krisp has broader documented support for in-person capture and speaker labels.** **Gong:** Mobile face-to-face audio recording. iOS and Android can capture scheduled or ad-hoc room meetings. Gong separates speakers, but same-room voices may appear as room-name Speaker 1, Speaker 2, and so on until someone edits them; noisy rooms can reduce quality. Evidence: [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile), [Gong speaker identification](https://help.gong.io/docs/how-gong-identifies-speakers). **Krisp:** Native iOS and Android room capture. Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. Evidence: [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App), [Krisp calendar and speaker naming](https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp). ### Recordings, playback, and clips **Both products document broad support for recordings, playback, and clips, with different scope and plan limits.** **Gong:** Rich call playback, libraries, snippets, and coaching review. Recording review is a core Gong workflow, with synchronized transcript, comments, snippets, libraries, trackers, and manager coaching tools. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong data retention](https://help.gong.io/docs/data-retention-policy). **Krisp:** Bot-free audio and screen/video; optional bot video. Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp recording FAQ](https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature), [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Gong:** Sales summaries, next steps, account search, and conversation intelligence. Gong excels at finding deal moments, objections, topics, rep behaviors, and next steps. With Engage, recommended meeting follow-ups become due-dated to-dos that can be completed, dismissed, reviewed by managers, and acted on through email or calls. A recommendation can auto-dismiss after seven days if no other completion rule fires. The experience is optimized around customer and revenue questions rather than general company knowledge. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos), [Gong team to-do management](https://help.gong.io/docs/working-with-todos). **Krisp:** AI notes plus a centralized, assigned action-item tracker. Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard). ### People, companies, and context **Gong has broader documented support for people, companies, and context.** **Gong:** Deep account and deal history for GTM teams. Calls, meetings, and email roll into account and deal context. This is powerful for revenue work but is not positioned as a shared memory for every internal and external company conversation. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats). **Krisp:** Meeting library and AI chat. Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP). ### Automatic sharing and workspace defaults **Krisp has broader documented support for automatic sharing and workspace defaults.** **Gong:** Permissioned call, snippet, and folder sharing. Calls and snippets can be shared internally or externally, and shared folders can grant access to every call they contain. Gong documents automatic capture rules, while post-meeting distribution centers on direct shares, folders, teams, accounts, and coaching libraries. Evidence: [Gong call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing). **Krisp:** Calendar, manager, and recurring-channel auto-sharing. Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. Evidence: [Krisp meeting sharing](https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp), [Krisp Manager View](https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View), [Krisp Microsoft Teams integration](https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams). ### Automations **Gong has broader documented support for automations.** **Gong:** Purpose-built revenue workflows and engagement sequences. Gong automates CRM activity, deal signals, alerts, coaching, and sales engagement. Engage flows and AI-recommended to-dos centralize rep work and let managers inspect team queues. It is highly capable inside revenue operations, but this task system is package-gated and less open-ended for arbitrary company workflows. Evidence: [Gong automation rules](https://help.gong.io/docs/introduction-to-automation-rules), [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos), [Gong team to-do management](https://help.gong.io/docs/working-with-todos). **Krisp:** Automatic action items, webhooks, and Zapier; fewer native rules. Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. Evidence: [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API), [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier), [Krisp pricing](https://krisp.ai/pricing/). ### Integrations **Gong has broader documented support for integrations.** **Gong:** Deep CRM, calendar, conferencing, and sales-stack integrations. The integration strategy is strong where revenue teams live: CRMs, dialers, calendars, meeting platforms, and sales engagement systems. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats). **Krisp:** Common work tools; Salesforce on Advanced. Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API), [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier). ### API, MCP, CLI, and data portability **Both products document broad support for API, MCP, CLI, and data portability, with different scope and plan limits.** **Gong:** Mature APIs, exports, data cloud, and a focused MCP server. Gong exposes calls, full speaker-segmented transcripts, users, CRM-linked objects, exports, and data-warehouse tables. Its 2026 MCP server supports personal or organization-wide authorization for ChatGPT, Claude, Copilot, and custom agents, but is read-only and limited to account/deal questions and generated briefs—not raw meeting retrieval. Those MCP tools and some AI APIs consume Gong credits. There is no documented first-party CLI. Evidence: [Gong transcript API](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2), [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides), [Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server), [Gong MCP setup](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server), [Gong AI credits](https://help.gong.io/docs/about-gong-credits), [Gong transcript downloads](https://help.gong.io/docs/view-a-call-transcript), [Gong media downloads](https://help.gong.io/docs/download-a-call-or-snippet). **Krisp:** MCP with transcripts and tasks, plus webhooks on Core. The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. Evidence: [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP), [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API). ### Security, privacy, and admin **Gong has broader documented support for security, privacy, and admin.** **Gong:** Mature enterprise administration and governance. Gong supports large deployments, granular access, SSO/SCIM, retention configuration, deletion, and compliance workflows. Standard retention is the shorter of three years or the customer term and data is deleted 30 days after the relationship ends; company-library calls sit outside the standard rule. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong data retention](https://help.gong.io/docs/data-retention-policy). **Krisp:** Policy tools on Advanced; private deployment and compliance on Enterprise. Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp security and data handling](https://krisp.ai/security-for-ai-meeting-assistant/), [Krisp cloud processing](https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud). ### Languages **Gong has broader documented support for languages.** **Gong:** More than 70 languages; some AI features remain English-only. Gong documents more than 70 transcription languages plus AI translation. Email labels, red-flag alerts, Gong-recommended to-dos, and example-based smart trackers are still English-only, so global teams should verify the exact workflow rather than relying on the headline count. Evidence: [Gong language support](https://help.gong.io/docs/what-languages-are-supported-in-gong). **Krisp:** 16 transcription languages. Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. Evidence: [Krisp multilingual transcription](https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Gong or Krisp? Gong analyzes sales conversations after capture. Krisp improves the audio before and during the call, then adds lighter notes, recordings, MCP, and webhooks. ### Which is less expensive, Gong or Krisp? Gong: Custom quote: per-user licenses plus a platform fee. Krisp: Core from $8/user/month annually; Advanced from $15 annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Gong and Krisp record without a bot? Gong: Meeting bot, native Zoom recording, telephony, and mobile capture. Krisp: Bot-free system-audio capture. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Gong: Permissioned call, snippet, and folder sharing. Krisp: Calendar, manager, and recurring-channel auto-sharing. ### Can I access and move the full meeting data? Gong: Mature APIs, exports, data cloud, and a focused MCP server. Krisp: MCP with transcripts and tasks, plus webhooks on Core. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Gong sources - [Gong pricing](https://www.gong.io/pricing): Custom pricing structure, per-user licenses, platform fee, and package model. - [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations): Bot capture across providers and native bot-free recording for eligible Zoom meetings. - [Gong transcript API](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2): Documented call-transcript endpoint, pagination, filters, and authorization scope. - [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides): Calls, full transcripts, analyzed conversation data, users, activity, and CRM-linked API capabilities. - [Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server): Read-only account/deal questions and brief generation for external AI clients. - [Gong MCP setup](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server): Paid-seat requirement, personal or shared authorization, OAuth setup, and official MCP endpoint. - [Gong AI credits](https://help.gong.io/docs/about-gong-credits): Shared annual credit pool and consumption behavior for MCP, AI APIs, and continuous AI processing. - [Gong transcript downloads](https://help.gong.io/docs/view-a-call-transcript): Per-call transcript download and synchronized transcript behavior. - [Gong media downloads](https://help.gong.io/docs/download-a-call-or-snippet): Permissioned audio, video, and snippet downloads on any Gong plan. - [Gong plans and seats](https://help.gong.io/docs/plans-and-seats): Foundation platform and Enable, Forecast, Engage, and Data Cloud packages. - [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile): iOS and Android in-person recording behavior and quality considerations. - [Gong speaker identification](https://help.gong.io/docs/how-gong-identifies-speakers): Speaker separation, same-room generic labels, platform behavior, and optional voice identification. - [Gong data retention](https://help.gong.io/docs/data-retention-policy): Standard and custom retention behavior. - [Gong language support](https://help.gong.io/docs/what-languages-are-supported-in-gong): More than 70 transcription languages, AI translation, and the AI capabilities that remain English-only. - [Gong call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing): Company permissions for external call sharing and internal shared folders. - [Gong automation rules](https://help.gong.io/docs/introduction-to-automation-rules): Plan availability, supported triggers and actions, and future-only rule application. - [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos): Engage eligibility, AI meeting follow-ups, source timestamps, due dates, completion rules, seven-day expiry, and language limits. - [Gong team to-do management](https://help.gong.io/docs/working-with-todos): Personal and manager task views, filters, due dates, bulk completion, CRM context, and execution controls. ### Krisp sources - [Krisp pricing](https://krisp.ai/pricing/): Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates. - [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App): iOS/Android in-person capture and mobile noise-cancellation limitation. - [Krisp calendar and speaker naming](https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp): Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings. - [Krisp meeting sharing](https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp): Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior. - [Krisp Manager View](https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View): Advanced-plan automatic sharing of selected team members' external meetings to chosen managers. - [Krisp Microsoft Teams integration](https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams): Automatic notes delivery for recurring meetings and manual channel sharing. - [Krisp recording FAQ](https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature): Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide. - [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp): Bot-free screen/video capture and supported macOS/Windows versions. - [Krisp multilingual transcription](https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings): Current 16-language transcription list. - [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP): OAuth MCP access to transcripts, summaries, key points, action items, and calendar context. - [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard): Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion. - [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier): Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier. - [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API): Core user webhooks and Advanced team webhook scope. - [Krisp security and data handling](https://krisp.ai/security-for-ai-meeting-assistant/): No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls. - [Krisp cloud processing](https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud): Local noise cancellation plus on-device or transient cloud processing in transcript-only mode.