# Gong vs tl;dv: pricing, features, and which is better > Gong and tl;dv compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/gong-vs-tldv - Structured JSON: https://circleback.ai/compare/gong-vs-tldv.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Gong is the deeper sales operating system. tl;dv is the lighter, cheaper recorder for clips, recurring reports, and playbooks without the same forecasting machinery. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Gong at a glance Gong captures customer interactions and turns them into sales coaching, deal intelligence, pipeline inspection, forecasting, and engagement workflows. It is much more than a note taker—and that is both its superpower and its cost. **Best for:** Mature go-to-market organizations that want rep coaching, deal inspection, pipeline forecasting, conversation intelligence, and sales engagement in one suite. **Less ideal for:** A whole company looking for a light, shared memory across engineering, product, recruiting, leadership, and internal conversations. **Price:** Custom quote: per-user licenses plus a platform fee Gong does not publish a self-serve price. Its pricing page says cost combines a per-user license with a platform fee, and capabilities such as Forecast, Engage, Enable, and Data Cloud are organized as additional packages. **Free option:** No self-serve free plan or free trial is advertised; request a demo and quote. ### Gong strengths - Mature sales coaching, call libraries, scorecards, deal inspection, pipeline analytics, and forecasting workflows. - Captures calls, meetings, and email in a customer-account context designed for revenue teams. - Native Zoom recording avoids a Gong bot for eligible company-hosted Zoom calls, while iOS and Android cover face-to-face conversations. - A mature public API, data exports, and a new MCP server give engineering and AI tools useful access to Gong’s revenue context. - Gong Engage has a mature sales to-do system with AI-recommended follow-ups, due dates, completion state, rep and manager views, and direct email or call execution. ### Gong tradeoffs - Pricing is opaque and includes a platform fee; important workflows are split across packages. - Its data model, vocabulary, rollout, and analytics are sales-first, which can create another silo for non-GTM teams. - It is a substantial platform to administer when the actual need is meeting notes, shared context, and reliable follow-through rather than revenue operations. - Standard retention is the shorter of three years or the customer term, but calls placed in the company library are excluded. Shortening retention can also reduce the history behind Gong insights. - The new MCP server is useful but narrow and read-only: it answers questions about one account or deal and generates briefs rather than returning raw transcripts. MCP and some AI APIs also consume a shared pool of Gong credits. - Gong’s meeting-follow-up to-dos require the separately packaged Engage product, are fully supported only in English, and auto-dismiss after seven days if no other completion rule fires. ### Choose Gong when - Forecasting, rep coaching, and deal inspection are the center of the buying decision. - Your organization wants a full revenue platform and can support an enterprise rollout. - Sales leaders need opinionated analytics and manager workflows, not just searchable conversation context. ## tl;dv at a glance tl;dv combines unlimited meeting recording on its free tier with clips, reels, recurring reports, playbooks, and sales coaching. Its newer bot-free desktop mode broadens capture, but that mode is audio-only and drops video, screen share, and chat. **Best for:** Individuals and customer-facing teams that want a generous free recorder, easy clips, recurring multi-meeting reports, and optional sales playbooks. **Less ideal for:** Teams that need a mature mobile rollout, video in bot-free mode, stable API contracts, durable free-plan retention, or one cross-functional company context layer. **Price:** Free; Pro from $18/user/month annually; Business from $29 annually Free includes unlimited recordings and transcripts, but recordings are retained for three months, older recordings are archived shortly after processing, advanced AI credits are lifetime-limited, and after the first ten meetings generated notes cover only the first ten minutes. Paid prices are per user/month: Pro is $18 with annual billing or $29 month-to-month; Business is $29 or $39. Enterprise is quoted separately. **Free option:** Yes: unlimited recordings and transcripts, with retention, archive, AI-note, credit, duration, and concurrency limits. ### tl;dv strengths - One of the broadest free recording and transcription allowances, despite meaningful retention and AI-output limits. - Strong clips, reels, highlights, multi-meeting reports, playbooks, and sales coaching workflows. - Bot and bot-free macOS/Windows capture now sit beside an early mobile recorder for in-person conversations. - Recurring AI reports and conditional Slack workflows are particularly good at turning many calls into a compact digest with decisions and owner/deadline action lists. ### tl;dv tradeoffs - Bot-free capture is audio-only: no video, screen sharing, or meeting chat is preserved. - The newly documented mobile recorder is still described as an early-stage testing experience rather than a mature production path. - Free recordings are retained for three months and quickly archived; after the first ten meetings, generated notes cover only the first ten minutes. - The public API is labeled v1alpha1, and MCP searches typically return at most 50 meetings per query. - There is no bulk meeting export in the product. Individual recording downloads require both owner and downloader to be on a paid plan, plus editor or admin access. - The domain-level Organization is automatic rather than a governed tenant: any same-domain user can join it and the Organization itself cannot be deleted. Paid Teams provide the actual admin hierarchy. - Several advanced AI, sales, and multilingual capabilities are reserved for higher plans. - tl;dv can extract assigned action lists and send them elsewhere, but it does not document a native workspace-wide task system with assignee queues, status, due dates, and completion tracking. ### Choose tl;dv when - Unlimited free recording matters more than unlimited AI notes. - Your workflow revolves around clips, playlists, sales playbooks, and recurring topic reports. - You are comfortable using a bot when video, screen share, and chat need to be retained. ## Feature comparison | What matters | Gong | tl;dv | | --- | --- | --- | | Capture options | Broad support — Meeting bot, native Zoom recording, telephony, and mobile capture. Gong captures supported web meetings, calls, and email. Eligible company-hosted Zoom calls can use Zoom-native recording with no Gong bot; other web-conferencing paths generally use the bot. Its mobile app records scheduled or ad-hoc face-to-face conversations. | Broad support — Meeting bot or bot-free desktop recording. macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. | | Desktop and mobile | Available with limits — Web plus iOS and Android; sales workflows are cloud-first. Mobile apps support recording and review. Gong is primarily an enterprise web platform rather than a general-purpose botless desktop recorder; only its Zoom integration offers native provider recording without the Gong bot. | Available with limits — Web, Chrome, macOS, Windows, and an early mobile app. Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. | | In-person capture and speaker labels | Available with limits — Mobile face-to-face audio recording. iOS and Android can capture scheduled or ad-hoc room meetings. Gong separates speakers, but same-room voices may appear as room-name Speaker 1, Speaker 2, and so on until someone edits them; noisy rooms can reduce quality. | Available with limits — Desktop microphone or early-stage mobile recording. A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. | | Recordings, playback, and clips | Broad support — Rich call playback, libraries, snippets, and coaching review. Recording review is a core Gong workflow, with synchronized transcript, comments, snippets, libraries, trackers, and manager coaching tools. | Broad support — Rich playback, clips, and reels—with a botless video caveat. Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. | | Notes, action items, and search | Broad support — Sales summaries, next steps, account search, and conversation intelligence. Gong excels at finding deal moments, objections, topics, rep behaviors, and next steps. With Engage, recommended meeting follow-ups become due-dated to-dos that can be completed, dismissed, reviewed by managers, and acted on through email or calls. A recommendation can auto-dismiss after seven days if no other completion rule fires. The experience is optimized around customer and revenue questions rather than general company knowledge. | Broad support — AI notes, action digests, multi-meeting reports, and topic tracking. The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. | | People, companies, and context | Broad support — Deep account and deal history for GTM teams. Calls, meetings, and email roll into account and deal context. This is powerful for revenue work but is not positioned as a shared memory for every internal and external company conversation. | Available with limits — Meeting library and multi-meeting synthesis. tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. | | Automatic sharing and workspace defaults | Available with limits — Permissioned call, snippet, and folder sharing. Calls and snippets can be shared internally or externally, and shared folders can grant access to every call they contain. Gong documents automatic capture rules, while post-meeting distribution centers on direct shares, folders, teams, accounts, and coaching libraries. | Broad support — Granular team privacy defaults and automatic sharing. Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. | | Automations | Broad support — Purpose-built revenue workflows and engagement sequences. Gong automates CRM activity, deal signals, alerts, coaching, and sales engagement. Engage flows and AI-recommended to-dos centralize rep work and let managers inspect team queues. It is highly capable inside revenue operations, but this task system is package-gated and less open-ended for arbitrary company workflows. | Broad support — Recurring AI reports and sales workflows. Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. | | Integrations | Broad support — Deep CRM, calendar, conferencing, and sales-stack integrations. The integration strategy is strong where revenue teams live: CRMs, dialers, calendars, meeting platforms, and sales engagement systems. | Available with limits — CRM and collaboration integrations on paid plans. tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. | | API, MCP, CLI, and data portability | Broad support — Mature APIs, exports, data cloud, and a focused MCP server. Gong exposes calls, full speaker-segmented transcripts, users, CRM-linked objects, exports, and data-warehouse tables. Its 2026 MCP server supports personal or organization-wide authorization for ChatGPT, Claude, Copilot, and custom agents, but is read-only and limited to account/deal questions and generated briefs—not raw meeting retrieval. Those MCP tools and some AI APIs consume Gong credits. There is no documented first-party CLI. | Available with limits — MCP on Pro+ and a public alpha API. MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. | | Security, privacy, and admin | Broad support — Mature enterprise administration and governance. Gong supports large deployments, granular access, SSO/SCIM, retention configuration, deletion, and compliance workflows. Standard retention is the shorter of three years or the customer term and data is deleted 30 days after the relationship ends; company-library calls sit outside the standard rule. | Available with limits — Paid Team controls, with a looser domain Organization layer. Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. | | Languages | Broad support — More than 70 languages; some AI features remain English-only. Gong documents more than 70 transcription languages plus AI translation. Email labels, red-flag alerts, Gong-recommended to-dos, and example-based smart trackers are still English-only, so global teams should verify the exact workflow rather than relying on the headline count. | Available with limits — Multilingual transcription; advanced multilingual mode is plan-gated. Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **Gong:** Meeting bot, native Zoom recording, telephony, and mobile capture. Gong captures supported web meetings, calls, and email. Eligible company-hosted Zoom calls can use Zoom-native recording with no Gong bot; other web-conferencing paths generally use the bot. Its mobile app records scheduled or ad-hoc face-to-face conversations. Evidence: [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations), [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile). **tl;dv:** Meeting bot or bot-free desktop recording. macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot). ### Desktop and mobile **Both products support desktop and mobile, with different scope and plan limits.** **Gong:** Web plus iOS and Android; sales workflows are cloud-first. Mobile apps support recording and review. Gong is primarily an enterprise web platform rather than a general-purpose botless desktop recorder; only its Zoom integration offers native provider recording without the Gong bot. Evidence: [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations), [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile). **tl;dv:** Web, Chrome, macOS, Windows, and an early mobile app. Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot), [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app). ### In-person capture and speaker labels **Both products support in-person capture and speaker labels, with different scope and plan limits.** **Gong:** Mobile face-to-face audio recording. iOS and Android can capture scheduled or ad-hoc room meetings. Gong separates speakers, but same-room voices may appear as room-name Speaker 1, Speaker 2, and so on until someone edits them; noisy rooms can reduce quality. Evidence: [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile), [Gong speaker identification](https://help.gong.io/docs/how-gong-identifies-speakers). **tl;dv:** Desktop microphone or early-stage mobile recording. A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. Evidence: [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app), [tl;dv speaker identification](https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript). ### Recordings, playback, and clips **Both products document broad support for recordings, playback, and clips, with different scope and plan limits.** **Gong:** Rich call playback, libraries, snippets, and coaching review. Recording review is a core Gong workflow, with synchronized transcript, comments, snippets, libraries, trackers, and manager coaching tools. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong data retention](https://help.gong.io/docs/data-retention-policy). **tl;dv:** Rich playback, clips, and reels—with a botless video caveat. Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot), [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Gong:** Sales summaries, next steps, account search, and conversation intelligence. Gong excels at finding deal moments, objections, topics, rep behaviors, and next steps. With Engage, recommended meeting follow-ups become due-dated to-dos that can be completed, dismissed, reviewed by managers, and acted on through email or calls. A recommendation can auto-dismiss after seven days if no other completion rule fires. The experience is optimized around customer and revenue questions rather than general company knowledge. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos), [Gong team to-do management](https://help.gong.io/docs/working-with-todos). **tl;dv:** AI notes, action digests, multi-meeting reports, and topic tracking. The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan), [tl;dv AI prompts](https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration). ### People, companies, and context **Gong has broader documented support for people, companies, and context.** **Gong:** Deep account and deal history for GTM teams. Calls, meetings, and email roll into account and deal context. This is powerful for revenue work but is not positioned as a shared memory for every internal and external company conversation. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats). **tl;dv:** Meeting library and multi-meeting synthesis. tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. Evidence: [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp). ### Automatic sharing and workspace defaults **tl;dv has broader documented support for automatic sharing and workspace defaults.** **Gong:** Permissioned call, snippet, and folder sharing. Calls and snippets can be shared internally or externally, and shared folders can grant access to every call they contain. Gong documents automatic capture rules, while post-meeting distribution centers on direct shares, folders, teams, accounts, and coaching libraries. Evidence: [Gong call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing). **tl;dv:** Granular team privacy defaults and automatic sharing. Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. Evidence: [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults). ### Automations **Both products document broad support for automations, with different scope and plan limits.** **Gong:** Purpose-built revenue workflows and engagement sequences. Gong automates CRM activity, deal signals, alerts, coaching, and sales engagement. Engage flows and AI-recommended to-dos centralize rep work and let managers inspect team queues. It is highly capable inside revenue operations, but this task system is package-gated and less open-ended for arbitrary company workflows. Evidence: [Gong automation rules](https://help.gong.io/docs/introduction-to-automation-rules), [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos), [Gong team to-do management](https://help.gong.io/docs/working-with-todos). **tl;dv:** Recurring AI reports and sales workflows. Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv Slack workflows](https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration). ### Integrations **Gong has broader documented support for integrations.** **Gong:** Deep CRM, calendar, conferencing, and sales-stack integrations. The integration strategy is strong where revenue teams live: CRMs, dialers, calendars, meeting platforms, and sales engagement systems. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats). **tl;dv:** CRM and collaboration integrations on paid plans. tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing). ### API, MCP, CLI, and data portability **Gong has broader documented support for API, MCP, CLI, and data portability.** **Gong:** Mature APIs, exports, data cloud, and a focused MCP server. Gong exposes calls, full speaker-segmented transcripts, users, CRM-linked objects, exports, and data-warehouse tables. Its 2026 MCP server supports personal or organization-wide authorization for ChatGPT, Claude, Copilot, and custom agents, but is read-only and limited to account/deal questions and generated briefs—not raw meeting retrieval. Those MCP tools and some AI APIs consume Gong credits. There is no documented first-party CLI. Evidence: [Gong transcript API](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2), [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides), [Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server), [Gong MCP setup](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server), [Gong AI credits](https://help.gong.io/docs/about-gong-credits), [Gong transcript downloads](https://help.gong.io/docs/view-a-call-transcript), [Gong media downloads](https://help.gong.io/docs/download-a-call-or-snippet). **tl;dv:** MCP on Pro+ and a public alpha API. MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. Evidence: [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp), [tl;dv API](https://intercom.help/tldv/en/articles/11583137-api), [tl;dv download limits](https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording). ### Security, privacy, and admin **Gong has broader documented support for security, privacy, and admin.** **Gong:** Mature enterprise administration and governance. Gong supports large deployments, granular access, SSO/SCIM, retention configuration, deletion, and compliance workflows. Standard retention is the shorter of three years or the customer term and data is deleted 30 days after the relationship ends; company-library calls sit outside the standard rule. Evidence: [Gong plans and seats](https://help.gong.io/docs/plans-and-seats), [Gong data retention](https://help.gong.io/docs/data-retention-policy). **tl;dv:** Paid Team controls, with a looser domain Organization layer. Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults), [tl;dv organization and team model](https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference), [tl;dv permission levels](https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels). ### Languages **Gong has broader documented support for languages.** **Gong:** More than 70 languages; some AI features remain English-only. Gong documents more than 70 transcription languages plus AI translation. Email labels, red-flag alerts, Gong-recommended to-dos, and example-based smart trackers are still English-only, so global teams should verify the exact workflow rather than relying on the headline count. Evidence: [Gong language support](https://help.gong.io/docs/what-languages-are-supported-in-gong). **tl;dv:** Multilingual transcription; advanced multilingual mode is plan-gated. Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Gong or tl;dv? Gong is the deeper sales operating system. tl;dv is the lighter, cheaper recorder for clips, recurring reports, and playbooks without the same forecasting machinery. ### Which is less expensive, Gong or tl;dv? Gong: Custom quote: per-user licenses plus a platform fee. tl;dv: Free; Pro from $18/user/month annually; Business from $29 annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Gong and tl;dv record without a bot? Gong: Meeting bot, native Zoom recording, telephony, and mobile capture. tl;dv: Meeting bot or bot-free desktop recording. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Gong: Permissioned call, snippet, and folder sharing. tl;dv: Granular team privacy defaults and automatic sharing. ### Can I access and move the full meeting data? Gong: Mature APIs, exports, data cloud, and a focused MCP server. tl;dv: MCP on Pro+ and a public alpha API. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Gong sources - [Gong pricing](https://www.gong.io/pricing): Custom pricing structure, per-user licenses, platform fee, and package model. - [Gong web-conferencing capture](https://help.gong.io/docs/web-conferencing-integrations): Bot capture across providers and native bot-free recording for eligible Zoom meetings. - [Gong transcript API](https://help.gong.io/apidocs/retrieve-transcripts-of-calls-by-date-or-callids-v2callstranscript-2): Documented call-transcript endpoint, pagination, filters, and authorization scope. - [Gong API overview](https://help.gong.io/docs/what-the-gong-api-provides): Calls, full transcripts, analyzed conversation data, users, activity, and CRM-linked API capabilities. - [Gong MCP server](https://help.gong.io/docs/about-gong-mcp-server): Read-only account/deal questions and brief generation for external AI clients. - [Gong MCP setup](https://help.gong.io/docs/create-an-integration-to-connect-to-the-mcp-server): Paid-seat requirement, personal or shared authorization, OAuth setup, and official MCP endpoint. - [Gong AI credits](https://help.gong.io/docs/about-gong-credits): Shared annual credit pool and consumption behavior for MCP, AI APIs, and continuous AI processing. - [Gong transcript downloads](https://help.gong.io/docs/view-a-call-transcript): Per-call transcript download and synchronized transcript behavior. - [Gong media downloads](https://help.gong.io/docs/download-a-call-or-snippet): Permissioned audio, video, and snippet downloads on any Gong plan. - [Gong plans and seats](https://help.gong.io/docs/plans-and-seats): Foundation platform and Enable, Forecast, Engage, and Data Cloud packages. - [Gong mobile recording](https://help.gong.io/docs/record-meetings-on-mobile): iOS and Android in-person recording behavior and quality considerations. - [Gong speaker identification](https://help.gong.io/docs/how-gong-identifies-speakers): Speaker separation, same-room generic labels, platform behavior, and optional voice identification. - [Gong data retention](https://help.gong.io/docs/data-retention-policy): Standard and custom retention behavior. - [Gong language support](https://help.gong.io/docs/what-languages-are-supported-in-gong): More than 70 transcription languages, AI translation, and the AI capabilities that remain English-only. - [Gong call and folder sharing](https://help.gong.io/docs/enable-call-and-folder-sharing): Company permissions for external call sharing and internal shared folders. - [Gong automation rules](https://help.gong.io/docs/introduction-to-automation-rules): Plan availability, supported triggers and actions, and future-only rule application. - [Gong recommended to-dos](https://help.gong.io/docs/gong-recommended-to-dos): Engage eligibility, AI meeting follow-ups, source timestamps, due dates, completion rules, seven-day expiry, and language limits. - [Gong team to-do management](https://help.gong.io/docs/working-with-todos): Personal and manager task views, filters, due dates, bulk completion, CRM context, and execution controls. ### tl;dv sources - [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing): Official Free, Pro, Business, and Enterprise pricing and plan scope. - [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan): Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency. - [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app): Recently launched early-stage mobile recording for in-person meetings. - [tl;dv speaker identification](https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript): General automatic speaker identification; the article does not document mobile-mode parity. - [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot): Desktop capture and the audio-only limitation. - [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp): Plan eligibility, tools, access model, and result behavior. - [tl;dv API](https://intercom.help/tldv/en/articles/11583137-api): Pro/Business eligibility and v1alpha1 status. - [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults): Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings. - [tl;dv download limits](https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording): No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads. - [tl;dv organization and team model](https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference): Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy. - [tl;dv permission levels](https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels): Team roles, admin behavior, and the non-deletable domain Organization. - [tl;dv AI prompts](https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration): Cross-meeting action-item reports grouped by participant and date plus common analysis workflows. - [tl;dv Slack workflows](https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration): Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception.