{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/granola-vs-pocket#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "granola-vs-pocket", "url": "https://circleback.ai/compare/granola-vs-pocket", "canonicalUrl": "https://circleback.ai/compare/granola-vs-pocket", "title": "Granola vs Pocket: pricing, features, and which is better", "description": "Compare Granola vs Pocket: pricing, recording options, notes, action items, and integrations, with plan limits and first-party sources.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/granola-vs-pocket", "markdown": "https://circleback.ai/compare/granola-vs-pocket.md", "json": "https://circleback.ai/compare/granola-vs-pocket.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Granola is a writing-first notepad that does not retain source audio. Pocket is for people who want a saved recording, a physical capture button, mind maps, and a dedicated task list.", "products": [ { "id": "granola", "name": "Granola", "shortName": "Granola", "logoPath": "/logos/granola.svg", "website": "https://www.granola.ai", "tagline": "A bot-free notepad that combines your notes with an AI summary.", "positioning": "Granola combines notes you write during a meeting with an AI-generated summary, without a meeting bot or saved recording. It supports Mac, Windows, iOS, Android, and Apple Watch, with integrations, API, and MCP access. Sharing starts with the individual note or folder.", "bestFor": "People and small teams who write a few notes during calls and want AI to expand them without keeping source audio or video.", "lessIdealFor": "Companies that need recordings and clips, automatic capture, consistent named-speaker transcripts across every device, workspace-enforced sharing, bulk transcript export, service-account agent access, or operational automations across every function.", "decisionSummary": { "fit": "A personal notepad without saved recordings", "chooseFor": [ "Writing notes as you meet", "AI summaries shaped by your notes" ], "watchFor": [ "No saved recordings or clips", "No auto-created, assigned action items" ] }, "pricing": { "headline": "Free; Business $14/user/month; Enterprise from $35/user/month, billed monthly", "detail": "Granola currently bills monthly rather than offering an annual discount. Basic is free but only the last 30 days of history remain accessible. Business adds unlimited history, advanced AI, integrations, MCP, API, billing, and user management. Enterprise adds SSO, retention, organization sharing/API controls, training defaults, and participant notifications. A workspace uses one tier and every active member of a paid workspace is a paid seat, although someone who only opens a shared note link does not need a seat.", "freePlan": "Yes, with a rolling 30-day accessible history." }, "strengths": [ "Your own notes guide the AI summary, so you can emphasize what matters to you.", "No durable source recording: audio is processed for transcription and then deleted, which some privacy-sensitive teams prefer.", "Desktop and mobile apps, person and company pages, cross-meeting chat, integrations, API, and MCP support work beyond an individual note.", "Granola can extract source-linked action-item text with owner and date labels, and paid users can route note output into task systems through Zapier." ], "tradeoffs": [ "No replayable audio/video, timestamped moments, or clips after processing.", "Android and Apple Watch now cover in-person capture, but their launch pages do not document the same multi-speaker labeling that Granola explicitly documents for iPhone. iPhone also cannot capture audio from another calling app; integrations and several settings remain desktop-oriented.", "Starting notes automatically for every meeting remains under consideration. Users can copy and redact transcript segments after capture.", "Bulk CSV export omits transcripts, and admins cannot export the entire workspace; each person exports only their own notes.", "MCP is OAuth-only, has no service-account/API-key path, and cannot directly access Team-space folders. Users must move a note to My Notes and share it explicitly, which changes its default visibility.", "Free and Business accounts permit anonymized customer data to be used for Granola model improvements by default unless users opt out. An administrator-enforced organization-wide opt-out is an Enterprise feature.", "Notes and transcripts are retained indefinitely by default. Configurable transcript retention is Enterprise-only; SSO is also Enterprise-only and documented for organizations with at least 50 seats.", "The notes are concise and shaped by what you write. If people who missed the meeting will rely on them, test whether the summary preserves enough context for those readers.", "Granola can extract owner and date text into a note, but it does not automatically create and assign native action items to users. Actions remain note content unless a team builds a Zapier handoff; there is no workspace-wide task board with assignees, status, due dates, and completion tracking." ], "chooseIf": [ "You want a notepad first and do not want to retain source recordings.", "Your users are on Mac, Windows, iPhone, Android, or Apple Watch and are happy to start notes themselves.", "You want to shape and share a meeting document more than manage recordings or automate follow-up." ], "features": { "capture": { "summary": "Manual bot-free desktop, phone, and Apple Watch capture", "detail": "Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting.", "level": "available" }, "platforms": { "summary": "macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented.", "level": "strong" }, "inPerson": { "summary": "Phone, Apple Watch, and laptop room capture", "detail": "The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone.", "level": "strong" }, "recordings": { "summary": "No retained audio or video", "detail": "Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review.", "level": "not-available" }, "notesAndSearch": { "summary": "Concise attendee notes, extracted actions, and cross-meeting chat", "detail": "Your notes guide the generated summary. Paid plans support chat across meetings, folders, people, and companies. Granola extracts action-item text with owners, deadlines, and transcript citations, but does not create or assign native tasks. Those actions remain in the note unless sent to another tool. Source recordings are deleted after transcription.", "level": "strong" }, "companyMemory": { "summary": "People and company pages built from calendar contacts", "detail": "Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen.", "level": "available" }, "sharing": { "summary": "Private by default; sharing starts with a note or folder", "detail": "Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams.", "level": "limited" }, "automations": { "summary": "Zapier triggers from folders or manually shared notes", "detail": "Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself.", "level": "limited" }, "integrations": { "summary": "Notion, Slack, Attio, HubSpot, Affinity, Zapier, API, and MCP", "detail": "Business includes integrations for sending notes to connected tools. Zapier can turn folder notes into tasks across 8,000+ apps; more complex workflows require setup in the destination or automation tool.", "level": "available" }, "agentsAndApi": { "summary": "MCP and API on Business+; material export and scope limits", "detail": "Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete.", "level": "available" }, "admin": { "summary": "User management on Business; retention and organization controls on Enterprise", "detail": "SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export.", "level": "available" }, "languages": { "summary": "Multilingual transcription", "detail": "Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls.", "level": "available" } }, "sources": [ { "label": "Granola pricing", "url": "https://www.granola.ai/pricing", "note": "Basic, Business, and Enterprise prices and feature gates." }, { "label": "Granola subscriptions and billing", "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing", "note": "30-day free history, workspace privacy, plan uniformity, and removal behavior." }, { "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." }, { "label": "Granola action-item extraction", "url": "https://www.granola.ai/blog/meeting-action-items-ai-extraction", "note": "Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes." }, { "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "label": "Granola sharing controls", "url": "https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls", "note": "Personal link defaults and Enterprise-enforced workspace link restrictions." }, { "label": "Granola note sharing", "url": "https://docs.granola.ai/help-center/sharing/sharing-notes", "note": "No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola feature requests", "url": "https://docs.granola.ai/help-center/feature-requests", "note": "Current product-request status, including automatic meeting start." }, { "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "label": "Granola data export", "url": "https://docs.granola.ai/help-center/sharing/exporting-notes", "note": "Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export." }, { "label": "Granola MCP", "url": "https://docs.granola.ai/help-center/sharing/integrations/mcp", "note": "OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation." }, { "label": "Granola API", "url": "https://docs.granola.ai/introduction", "note": "Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data." }, { "label": "Granola security and data FAQ", "url": "https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs", "note": "Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement." } ] }, { "id": "pocket", "name": "Pocket", "shortName": "Pocket", "logoPath": "/marketing/comparisons/logos/pocket.png", "website": "https://heypocket.com", "tagline": "A physical recorder with searchable notes and personal tasks.", "positioning": "Pocket combines a single-press recorder with apps for transcripts, summaries, mind maps, and follow-through. Its hardware records independently of a phone, including phone calls through a contact microphone. A separate desktop app captures online meetings without a bot. API, MCP, and webhooks let recordings and action items feed other tools.", "bestFor": "People who want dedicated recording hardware for conversations and phone calls, a central task list, and unlimited base transcription.", "lessIdealFor": "People who want to avoid another device for in-person recording, or teams that need recorded meeting video and clearly documented conditional workspace sharing.", "decisionSummary": { "fit": "A physical recorder with notes and a personal task hub", "chooseFor": [ "Single-press room and phone capture", "Unlimited base transcription" ], "watchFor": [ "Hardware purchase and charging", "Longer history and AI upgrades on Pro" ] }, "pricing": { "headline": "Recorder advertised at $139; optional Pro subscription", "detail": "The storefront advertises a $139 hardware offer; bundles and promotions vary. Its plan table lists Pro at $19.99/month billed annually ($239.88/year). Other promotional copy uses different bundle and billing terms, so confirm the selected offer. Enterprise has custom pricing. Hardware and Pro are separate costs.", "freePlan": "Free includes unlimited base transcription, summaries kept for 30 days, mind maps, tasks, text export, and audio download. Ask Pocket allows three chats per day with three messages each. Pro extends history and adds advanced features." }, "strengths": [ "A single physical press starts offline capture, with a light and vibration for confirmation. Its contact microphone records phone calls without speakerphone.", "The Checklist gathers extracted tasks across recordings, links them to their source, and supports follow-through through calendars and task integrations.", "Public API, signed webhooks, and MCP support custom workflows. MCP can also update action-item status, due date, priority, and assignee." ], "tradeoffs": [ "Using the dedicated recorder means buying, carrying, charging, and syncing another device. Desktop capture is a separate option and the desktop app is labeled beta.", "Longer summary history, automatic speaker names, advanced exports, and some integrations require Pro. Speaker detection is unavailable for recordings of three hours or longer.", "Desktop recording captures audio, not video, webcams, shared screens, or meeting chat." ], "chooseIf": [ "You prefer a dedicated physical recording button and offline audio capture.", "You need contact-microphone phone-call recording and unlimited base transcription.", "You want searchable recordings, mind maps, a task hub, and programmable access." ], "features": { "capture": { "summary": "Single-press hardware and bot-free desktop audio", "detail": "The recorder captures room audio or phone calls with a physical button and mode slider, storing audio offline until upload. The desktop app records microphone and system audio from Zoom, Teams, Meet, and other calls, with optional meeting detection and Auto Record. Wi-Fi upload can send device recordings directly to the account without the phone nearby.", "level": "strong" }, "platforms": { "summary": "Recorder, iOS, Android, web, and desktop beta", "detail": "Pocket has iOS and Android companion apps, web access, and macOS and Windows desktop apps. The desktop download guide explicitly labels the app beta. USB-C Web Sync supports Chrome, Edge, and Brave; Safari and Firefox do not support its required file-system access. No native Apple Watch recording app is documented in these guides.", "level": "available" }, "inPerson": { "summary": "Dedicated recorder with speaker management", "detail": "Record in person on the Pocket device without a phone connection. Speaker Management supports naming and merging speakers and finding their other recordings. Automatic speaker detection is unavailable for recordings of three hours or longer. Automatic speaker naming is a Pro feature; detecting separate speakers and naming them are different capabilities.", "level": "available" }, "recordings": { "summary": "Saved audio, downloads, and recording exports", "detail": "Pocket retains audio and supports downloads through the app and API. USB-C Web Sync transfers large recordings directly from the device. Recordings can be combined into a merged memory. Desktop capture is audio-only and does not preserve video, webcams, shared-screen content, or chat.", "level": "available" }, "notesAndSearch": { "summary": "Summaries, mind maps, Ask Pocket, and a task hub", "detail": "Summaries and mind maps organize recordings; Ask Pocket answers questions with date and recording filters. The Checklist consolidates extracted actions with source references and labels. MCP can search tasks and change status, priority, due date, or assignee. Pro adds unlimited chat and custom templates; free chat is limited.", "level": "strong" }, "companyMemory": { "summary": "Recording memory, speaker history, and calendar context", "detail": "Ask Pocket searches conversation history, and named speaker profiles collect their recordings. Calendar Hub connects follow-up actions to calendar events. This provides useful personal context; the cited guides do not document company pages combining email threads, relationship timelines, and rolling company summaries.", "level": "available" }, "sharing": { "summary": "Exports, connected destinations, and organization access", "detail": "Pocket supports exporting recordings and notes to other tools. Organization roles govern access to recordings, templates, and analytics. Its published guides do not establish meeting-level automatic sharing rules by participant, domain, title, and team; confirm those requirements for an Enterprise rollout.", "level": "limited" }, "automations": { "summary": "Task follow-through and recording-event webhooks", "detail": "Automatically add extracted tasks to the Checklist and use calendar or task integrations for follow-up. Webhooks cover completed transcripts and summaries, speaker labeling, and task updates, with personal and organization destinations. Custom backends, Zapier, Make, or n8n can consume these events; organization controls depend on Enterprise packaging.", "level": "available" }, "integrations": { "summary": "Calendars, task apps, document sync, and AI tools", "detail": "Pocket connects calendars and task apps; its Pro table lists Notion, Google Drive, OneDrive, Linear, Asana, and ClickUp sync. MCP connects recordings to AI assistants, while API and webhooks support custom destinations. Confirm which integrations your selected plan includes.", "level": "strong" }, "agentsAndApi": { "summary": "Public API, webhooks, and MCP with task updates", "detail": "The API provides recordings, transcripts, summaries, semantic search, uploads, audio downloads, and organization resources. MCP includes conversation and task search plus task updates on all plans; targeted recording retrieval and synthesized meeting queries require Pro. Recent-transcript retrieval is also available through MCP search. No first-party standalone CLI is documented.", "level": "strong" }, "admin": { "summary": "Encryption and Enterprise organization controls", "detail": "Pocket documents encryption at rest and in transit, US-based processing, and a no-training commitment. Its Organization API defines owner, admin, member, and viewer roles. Enterprise lists centralized billing, recording access controls, organization exports, and BAA support. Verify specific compliance reports and deployment requirements with the vendor.", "level": "available" }, "languages": { "summary": "120+ languages advertised", "detail": "Pocket advertises support for more than 120 languages. Test the required languages and mixed-language conversations on real recordings; a published language count does not establish accuracy for a particular accent, room, or specialist vocabulary.", "level": "strong" } }, "sources": [ { "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." }, { "label": "Pocket recording overview", "url": "https://docs.heypocketai.com/docs", "note": "Physical recording controls, capture modes, syncing, and the recording-to-task workflow." }, { "label": "Pocket desktop recording", "url": "https://docs.heypocketai.com/docs/getting-started/record-zoom-teams-google-meet", "note": "Microphone/system-audio capture, meeting detection, Auto Record, and audio-only limitations." }, { "label": "Pocket apps and desktop beta", "url": "https://docs.heypocketai.com/docs/getting-started/download-app", "note": "Supported platforms and the explicit desktop beta designation." }, { "label": "Pocket Wi-Fi upload", "url": "https://docs.heypocketai.com/docs/features/device/wifi-upload", "note": "Device uploads over saved Wi-Fi networks without the phone nearby." }, { "label": "Pocket USB-C Web Sync", "url": "https://docs.heypocketai.com/docs/features/device/pocket-web-sync", "note": "USB-C transfers and the supported browser/file-system requirements." }, { "label": "Pocket speaker management", "url": "https://docs.heypocketai.com/docs/features/ai/speaker-management", "note": "Speaker names, merged profiles, recording history, and the three-hour detection limit." }, { "label": "Pocket action items", "url": "https://docs.heypocketai.com/docs/features/productivity/tasklist", "note": "Consolidated Checklist, automatic task extraction, labels, and source references." }, { "label": "Pocket Ask Pocket", "url": "https://docs.heypocketai.com/docs/features/ai/ask-pocket", "note": "Conversation questions, recording/date filters, chat history, and usage limits." }, { "label": "Pocket first-day workflow", "url": "https://docs.heypocketai.com/docs/getting-started/day-1", "note": "Summary styles, mind maps, source-linked actions, and calendar follow-through." }, { "label": "Pocket Pro features", "url": "https://docs.heypocketai.com/docs/plans/pocket-pro", "note": "Paid chat, longer recordings, custom templates, and bulk actions." }, { "label": "Pocket exports and data management", "url": "https://docs.heypocketai.com/docs/features/organization/data-management", "note": "Exports, combined recordings, bulk management, and deleted-recording retention." }, { "label": "Pocket public API", "url": "https://docs.heypocketai.com/docs/api", "note": "Recording, transcript, summary, search, upload, and audio-download endpoints." }, { "label": "Pocket MCP", "url": "https://docs.heypocketai.com/docs/mcp", "note": "OAuth/API-key access, read and task-update tools, and per-tool plan requirements." }, { "label": "Pocket webhooks", "url": "https://docs.heypocketai.com/docs/api/webhooks", "note": "Recording and task events, personal/organization destinations, and signature verification." }, { "label": "Pocket organization controls", "url": "https://docs.heypocketai.com/docs/api/organization", "note": "Organization roles, API keys, templates, analytics, recordings, and membership." }, { "label": "Pocket trust and privacy", "url": "https://heypocket.com/pages/pocket-trust", "note": "Encryption, US processing, no model training, and Enterprise BAA availability." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Pocket has broader documented support for capture options.", "analysis": "Granola: Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting. Pocket: The recorder captures room audio or phone calls with a physical button and mode slider, storing audio offline until upload. The desktop app records microphone and system audio from Zoom, Teams, Meet, and other calls, with optional meeting detection and Auto Record. Wi-Fi upload can send device recordings directly to the account without the phone nearby.", "productA": { "id": "granola", "name": "Granola", "summary": "Manual bot-free desktop, phone, and Apple Watch capture", "detail": "Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting.", "level": "available", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "label": "Granola feature requests", "url": "https://docs.granola.ai/help-center/feature-requests", "note": "Current product-request status, including automatic meeting start." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Single-press hardware and bot-free desktop audio", "detail": "The recorder captures room audio or phone calls with a physical button and mode slider, storing audio offline until upload. The desktop app records microphone and system audio from Zoom, Teams, Meet, and other calls, with optional meeting detection and Auto Record. Wi-Fi upload can send device recordings directly to the account without the phone nearby.", "level": "strong", "sources": [ { "label": "Pocket recording overview", "url": "https://docs.heypocketai.com/docs", "note": "Physical recording controls, capture modes, syncing, and the recording-to-task workflow." }, { "label": "Pocket desktop recording", "url": "https://docs.heypocketai.com/docs/getting-started/record-zoom-teams-google-meet", "note": "Microphone/system-audio capture, meeting detection, Auto Record, and audio-only limitations." }, { "label": "Pocket Wi-Fi upload", "url": "https://docs.heypocketai.com/docs/features/device/wifi-upload", "note": "Device uploads over saved Wi-Fi networks without the phone nearby." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Granola has broader documented support for desktop and mobile.", "analysis": "Granola: Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented. Pocket: Pocket has iOS and Android companion apps, web access, and macOS and Windows desktop apps. The desktop download guide explicitly labels the app beta. USB-C Web Sync supports Chrome, Edge, and Brave; Safari and Firefox do not support its required file-system access. No native Apple Watch recording app is documented in these guides.", "productA": { "id": "granola", "name": "Granola", "summary": "macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented.", "level": "strong", "sources": [ { "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Recorder, iOS, Android, web, and desktop beta", "detail": "Pocket has iOS and Android companion apps, web access, and macOS and Windows desktop apps. The desktop download guide explicitly labels the app beta. USB-C Web Sync supports Chrome, Edge, and Brave; Safari and Firefox do not support its required file-system access. No native Apple Watch recording app is documented in these guides.", "level": "available", "sources": [ { "label": "Pocket apps and desktop beta", "url": "https://docs.heypocketai.com/docs/getting-started/download-app", "note": "Supported platforms and the explicit desktop beta designation." }, { "label": "Pocket Wi-Fi upload", "url": "https://docs.heypocketai.com/docs/features/device/wifi-upload", "note": "Device uploads over saved Wi-Fi networks without the phone nearby." }, { "label": "Pocket USB-C Web Sync", "url": "https://docs.heypocketai.com/docs/features/device/pocket-web-sync", "note": "USB-C transfers and the supported browser/file-system requirements." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Granola has broader documented support for in-person capture and speaker labels.", "analysis": "Granola: The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone. Pocket: Record in person on the Pocket device without a phone connection. Speaker Management supports naming and merging speakers and finding their other recordings. Automatic speaker detection is unavailable for recordings of three hours or longer. Automatic speaker naming is a Pro feature; detecting separate speakers and naming them are different capabilities.", "productA": { "id": "granola", "name": "Granola", "summary": "Phone, Apple Watch, and laptop room capture", "detail": "The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone.", "level": "strong", "sources": [ { "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Dedicated recorder with speaker management", "detail": "Record in person on the Pocket device without a phone connection. Speaker Management supports naming and merging speakers and finding their other recordings. Automatic speaker detection is unavailable for recordings of three hours or longer. Automatic speaker naming is a Pro feature; detecting separate speakers and naming them are different capabilities.", "level": "available", "sources": [ { "label": "Pocket recording overview", "url": "https://docs.heypocketai.com/docs", "note": "Physical recording controls, capture modes, syncing, and the recording-to-task workflow." }, { "label": "Pocket speaker management", "url": "https://docs.heypocketai.com/docs/features/ai/speaker-management", "note": "Speaker names, merged profiles, recording history, and the three-hour detection limit." }, { "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Pocket has broader documented support for recordings, playback, and clips.", "analysis": "Granola: Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review. Pocket: Pocket retains audio and supports downloads through the app and API. USB-C Web Sync transfers large recordings directly from the device. Recordings can be combined into a merged memory. Desktop capture is audio-only and does not preserve video, webcams, shared-screen content, or chat.", "productA": { "id": "granola", "name": "Granola", "summary": "No retained audio or video", "detail": "Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review.", "level": "not-available", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Saved audio, downloads, and recording exports", "detail": "Pocket retains audio and supports downloads through the app and API. USB-C Web Sync transfers large recordings directly from the device. Recordings can be combined into a merged memory. Desktop capture is audio-only and does not preserve video, webcams, shared-screen content, or chat.", "level": "available", "sources": [ { "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." }, { "label": "Pocket desktop recording", "url": "https://docs.heypocketai.com/docs/getting-started/record-zoom-teams-google-meet", "note": "Microphone/system-audio capture, meeting detection, Auto Record, and audio-only limitations." }, { "label": "Pocket exports and data management", "url": "https://docs.heypocketai.com/docs/features/organization/data-management", "note": "Exports, combined recordings, bulk management, and deleted-recording retention." }, { "label": "Pocket USB-C Web Sync", "url": "https://docs.heypocketai.com/docs/features/device/pocket-web-sync", "note": "USB-C transfers and the supported browser/file-system requirements." }, { "label": "Pocket public API", "url": "https://docs.heypocketai.com/docs/api", "note": "Recording, transcript, summary, search, upload, and audio-download endpoints." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "Granola: Your notes guide the generated summary. Paid plans support chat across meetings, folders, people, and companies. Granola extracts action-item text with owners, deadlines, and transcript citations, but does not create or assign native tasks. Those actions remain in the note unless sent to another tool. Source recordings are deleted after transcription. Pocket: Summaries and mind maps organize recordings; Ask Pocket answers questions with date and recording filters. The Checklist consolidates extracted actions with source references and labels. MCP can search tasks and change status, priority, due date, or assignee. Pro adds unlimited chat and custom templates; free chat is limited.", "productA": { "id": "granola", "name": "Granola", "summary": "Concise attendee notes, extracted actions, and cross-meeting chat", "detail": "Your notes guide the generated summary. Paid plans support chat across meetings, folders, people, and companies. Granola extracts action-item text with owners, deadlines, and transcript citations, but does not create or assign native tasks. Those actions remain in the note unless sent to another tool. Source recordings are deleted after transcription.", "level": "strong", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola action-item extraction", "url": "https://www.granola.ai/blog/meeting-action-items-ai-extraction", "note": "Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Summaries, mind maps, Ask Pocket, and a task hub", "detail": "Summaries and mind maps organize recordings; Ask Pocket answers questions with date and recording filters. The Checklist consolidates extracted actions with source references and labels. MCP can search tasks and change status, priority, due date, or assignee. Pro adds unlimited chat and custom templates; free chat is limited.", "level": "strong", "sources": [ { "label": "Pocket first-day workflow", "url": "https://docs.heypocketai.com/docs/getting-started/day-1", "note": "Summary styles, mind maps, source-linked actions, and calendar follow-through." }, { "label": "Pocket Ask Pocket", "url": "https://docs.heypocketai.com/docs/features/ai/ask-pocket", "note": "Conversation questions, recording/date filters, chat history, and usage limits." }, { "label": "Pocket action items", "url": "https://docs.heypocketai.com/docs/features/productivity/tasklist", "note": "Consolidated Checklist, automatic task extraction, labels, and source references." }, { "label": "Pocket Pro features", "url": "https://docs.heypocketai.com/docs/plans/pocket-pro", "note": "Paid chat, longer recordings, custom templates, and bulk actions." }, { "label": "Pocket MCP", "url": "https://docs.heypocketai.com/docs/mcp", "note": "OAuth/API-key access, read and task-update tools, and per-tool plan requirements." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Both products support people, companies, and context, with different scope and plan limits.", "analysis": "Granola: Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen. Pocket: Ask Pocket searches conversation history, and named speaker profiles collect their recordings. Calendar Hub connects follow-up actions to calendar events. This provides useful personal context; the cited guides do not document company pages combining email threads, relationship timelines, and rolling company summaries.", "productA": { "id": "granola", "name": "Granola", "summary": "People and company pages built from calendar contacts", "detail": "Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen.", "level": "available", "sources": [ { "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Recording memory, speaker history, and calendar context", "detail": "Ask Pocket searches conversation history, and named speaker profiles collect their recordings. Calendar Hub connects follow-up actions to calendar events. This provides useful personal context; the cited guides do not document company pages combining email threads, relationship timelines, and rolling company summaries.", "level": "available", "sources": [ { "label": "Pocket Ask Pocket", "url": "https://docs.heypocketai.com/docs/features/ai/ask-pocket", "note": "Conversation questions, recording/date filters, chat history, and usage limits." }, { "label": "Pocket speaker management", "url": "https://docs.heypocketai.com/docs/features/ai/speaker-management", "note": "Speaker names, merged profiles, recording history, and the three-hour detection limit." }, { "label": "Pocket first-day workflow", "url": "https://docs.heypocketai.com/docs/getting-started/day-1", "note": "Summary styles, mind maps, source-linked actions, and calendar follow-through." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Both products cover automatic sharing and workspace defaults narrowly, indirectly, or on limited plans.", "analysis": "Granola: Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams. Pocket: Pocket supports exporting recordings and notes to other tools. Organization roles govern access to recordings, templates, and analytics. Its published guides do not establish meeting-level automatic sharing rules by participant, domain, title, and team; confirm those requirements for an Enterprise rollout.", "productA": { "id": "granola", "name": "Granola", "summary": "Private by default; sharing starts with a note or folder", "detail": "Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams.", "level": "limited", "sources": [ { "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola sharing controls", "url": "https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls", "note": "Personal link defaults and Enterprise-enforced workspace link restrictions." }, { "label": "Granola note sharing", "url": "https://docs.granola.ai/help-center/sharing/sharing-notes", "note": "No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Exports, connected destinations, and organization access", "detail": "Pocket supports exporting recordings and notes to other tools. Organization roles govern access to recordings, templates, and analytics. Its published guides do not establish meeting-level automatic sharing rules by participant, domain, title, and team; confirm those requirements for an Enterprise rollout.", "level": "limited", "sources": [ { "label": "Pocket exports and data management", "url": "https://docs.heypocketai.com/docs/features/organization/data-management", "note": "Exports, combined recordings, bulk management, and deleted-recording retention." }, { "label": "Pocket organization controls", "url": "https://docs.heypocketai.com/docs/api/organization", "note": "Organization roles, API keys, templates, analytics, recordings, and membership." } ] } }, { "key": "automations", "label": "Automations", "lead": "Pocket has broader documented support for automations.", "analysis": "Granola: Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself. Pocket: Automatically add extracted tasks to the Checklist and use calendar or task integrations for follow-up. Webhooks cover completed transcripts and summaries, speaker labeling, and task updates, with personal and organization destinations. Custom backends, Zapier, Make, or n8n can consume these events; organization controls depend on Enterprise packaging.", "productA": { "id": "granola", "name": "Granola", "summary": "Zapier triggers from folders or manually shared notes", "detail": "Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself.", "level": "limited", "sources": [ { "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Task follow-through and recording-event webhooks", "detail": "Automatically add extracted tasks to the Checklist and use calendar or task integrations for follow-up. Webhooks cover completed transcripts and summaries, speaker labeling, and task updates, with personal and organization destinations. Custom backends, Zapier, Make, or n8n can consume these events; organization controls depend on Enterprise packaging.", "level": "available", "sources": [ { "label": "Pocket action items", "url": "https://docs.heypocketai.com/docs/features/productivity/tasklist", "note": "Consolidated Checklist, automatic task extraction, labels, and source references." }, { "label": "Pocket webhooks", "url": "https://docs.heypocketai.com/docs/api/webhooks", "note": "Recording and task events, personal/organization destinations, and signature verification." }, { "label": "Pocket first-day workflow", "url": "https://docs.heypocketai.com/docs/getting-started/day-1", "note": "Summary styles, mind maps, source-linked actions, and calendar follow-through." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Pocket has broader documented support for integrations.", "analysis": "Granola: Business includes integrations for sending notes to connected tools. Zapier can turn folder notes into tasks across 8,000+ apps; more complex workflows require setup in the destination or automation tool. Pocket: Pocket connects calendars and task apps; its Pro table lists Notion, Google Drive, OneDrive, Linear, Asana, and ClickUp sync. MCP connects recordings to AI assistants, while API and webhooks support custom destinations. Confirm which integrations your selected plan includes.", "productA": { "id": "granola", "name": "Granola", "summary": "Notion, Slack, Attio, HubSpot, Affinity, Zapier, API, and MCP", "detail": "Business includes integrations for sending notes to connected tools. Zapier can turn folder notes into tasks across 8,000+ apps; more complex workflows require setup in the destination or automation tool.", "level": "available", "sources": [ { "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Calendars, task apps, document sync, and AI tools", "detail": "Pocket connects calendars and task apps; its Pro table lists Notion, Google Drive, OneDrive, Linear, Asana, and ClickUp sync. MCP connects recordings to AI assistants, while API and webhooks support custom destinations. Confirm which integrations your selected plan includes.", "level": "strong", "sources": [ { "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." }, { "label": "Pocket webhooks", "url": "https://docs.heypocketai.com/docs/api/webhooks", "note": "Recording and task events, personal/organization destinations, and signature verification." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Pocket has broader documented support for API, MCP, CLI, and data portability.", "analysis": "Granola: Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete. Pocket: The API provides recordings, transcripts, summaries, semantic search, uploads, audio downloads, and organization resources. MCP includes conversation and task search plus task updates on all plans; targeted recording retrieval and synthesized meeting queries require Pro. Recent-transcript retrieval is also available through MCP search. No first-party standalone CLI is documented.", "productA": { "id": "granola", "name": "Granola", "summary": "MCP and API on Business+; material export and scope limits", "detail": "Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete.", "level": "available", "sources": [ { "label": "Granola MCP", "url": "https://docs.granola.ai/help-center/sharing/integrations/mcp", "note": "OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation." }, { "label": "Granola API", "url": "https://docs.granola.ai/introduction", "note": "Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data." }, { "label": "Granola data export", "url": "https://docs.granola.ai/help-center/sharing/exporting-notes", "note": "Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Public API, webhooks, and MCP with task updates", "detail": "The API provides recordings, transcripts, summaries, semantic search, uploads, audio downloads, and organization resources. MCP includes conversation and task search plus task updates on all plans; targeted recording retrieval and synthesized meeting queries require Pro. Recent-transcript retrieval is also available through MCP search. No first-party standalone CLI is documented.", "level": "strong", "sources": [ { "label": "Pocket public API", "url": "https://docs.heypocketai.com/docs/api", "note": "Recording, transcript, summary, search, upload, and audio-download endpoints." }, { "label": "Pocket MCP", "url": "https://docs.heypocketai.com/docs/mcp", "note": "OAuth/API-key access, read and task-update tools, and per-tool plan requirements." }, { "label": "Pocket webhooks", "url": "https://docs.heypocketai.com/docs/api/webhooks", "note": "Recording and task events, personal/organization destinations, and signature verification." }, { "label": "Pocket organization controls", "url": "https://docs.heypocketai.com/docs/api/organization", "note": "Organization roles, API keys, templates, analytics, recordings, and membership." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Both products support security, privacy, and admin, with different scope and plan limits.", "analysis": "Granola: SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export. Pocket: Pocket documents encryption at rest and in transit, US-based processing, and a no-training commitment. Its Organization API defines owner, admin, member, and viewer roles. Enterprise lists centralized billing, recording access controls, organization exports, and BAA support. Verify specific compliance reports and deployment requirements with the vendor.", "productA": { "id": "granola", "name": "Granola", "summary": "User management on Business; retention and organization controls on Enterprise", "detail": "SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export.", "level": "available", "sources": [ { "label": "Granola pricing", "url": "https://www.granola.ai/pricing", "note": "Basic, Business, and Enterprise prices and feature gates." }, { "label": "Granola subscriptions and billing", "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing", "note": "30-day free history, workspace privacy, plan uniformity, and removal behavior." }, { "label": "Granola security and data FAQ", "url": "https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs", "note": "Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "Encryption and Enterprise organization controls", "detail": "Pocket documents encryption at rest and in transit, US-based processing, and a no-training commitment. Its Organization API defines owner, admin, member, and viewer roles. Enterprise lists centralized billing, recording access controls, organization exports, and BAA support. Verify specific compliance reports and deployment requirements with the vendor.", "level": "available", "sources": [ { "label": "Pocket organization controls", "url": "https://docs.heypocketai.com/docs/api/organization", "note": "Organization roles, API keys, templates, analytics, recordings, and membership." }, { "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." }, { "label": "Pocket trust and privacy", "url": "https://heypocket.com/pages/pocket-trust", "note": "Encryption, US processing, no model training, and Enterprise BAA availability." } ] } }, { "key": "languages", "label": "Languages", "lead": "Pocket has broader documented support for languages.", "analysis": "Granola: Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls. Pocket: Pocket advertises support for more than 120 languages. Test the required languages and mixed-language conversations on real recordings; a published language count does not establish accuracy for a particular accent, room, or specialist vocabulary.", "productA": { "id": "granola", "name": "Granola", "summary": "Multilingual transcription", "detail": "Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls.", "level": "available", "sources": [ { "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." } ] }, "productB": { "id": "pocket", "name": "Pocket", "summary": "120+ languages advertised", "detail": "Pocket advertises support for more than 120 languages. Test the required languages and mixed-language conversations on real recordings; a published language count does not establish accuracy for a particular accent, room, or specialist vocabulary.", "level": "strong", "sources": [ { "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback records online meetings with a meeting bot or bot-free desktop app, then turns them into detailed notes, speaker-labeled transcripts, and automatically assigned action items. Automatic sharing, search, and automations turn those meetings into shared company memory. People and AI agents can use the same complete record through the app, API, MCP, and CLI. In-person conversations captured on mobile or Apple Watch, plus imported recordings, flow through the same system.", "bestFor": "Teams across sales, product, engineering, recruiting, customer success, and leadership that need shared meeting notes, assigned follow-up, and automations—with the full record available to people and AI agents.", "lessIdealFor": "People who only need occasional transcripts, or sales organizations buying primarily for forecasting and rep coaching.", "decisionSummary": { "fit": "Online meeting notes, follow-through, and shared company memory", "chooseFor": [ "Detailed notes and labeled transcripts", "Full meeting data via API, MCP, and CLI" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Record online meetings with a meeting bot or bot-free desktop app. In-person and imported recordings get the same speaker-labeled transcripts. Keep the recording for playback, or retain just the notes and transcript.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Security controls include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal.", "For in-person conversations, one tap on your phone’s Lock Screen widget or Apple Watch complication starts recording; a configured iPhone Action button starts it with a press and hold. There is no separate recorder to buy, carry, or charge." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want online meetings captured with or without a bot, with the same speaker-labeled record for in-person conversations and imported recordings.", "You want notes that explain the meeting to someone who missed it, plus assigned action items in one shared list and your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context.", "You also want quick in-person recording from your phone or Watch without a separate recorder." ], "features": { "capture": { "summary": "Online meetings with or without a bot; in-person recording too", "detail": "Use the meeting bot for Zoom, Google Meet, Teams, and Webex calls, or record online meetings locally on macOS or Windows without a bot. On desktop, click Record in the detected-meeting prompt. In-person recording on mobile or Apple Watch and imported phone calls join the same system. Every route produces speaker-labeled transcripts, notes, and assigned action items, with search, sharing, and automations in one workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "macOS and Windows apps capture online meetings without a bot, including system audio and video, with recording from the detected-meeting prompt. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch records from your wrist without the iPhone nearby. Every app sends recordings into the same Circleback meeting system.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record in-person conversations from iOS, Android, macOS, Windows, or Apple Watch. For quick capture, tap your phone’s Lock Screen widget or Apple Watch complication, or press and hold your configured iPhone Action button. No separate recorder is needed. Recordings get the same speaker labels, notes, assigned action items, search, sharing, and automations as online meetings. Phone calls use an existing call recording imported into Circleback.", "level": "strong" }, "recordings": { "summary": "Optional recordings with playback, downloads, and clips", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Circleback’s notes are designed to give someone who missed the meeting its context, decisions, and next steps. It automatically creates action items and assigns them when the conversation makes the owner clear. One workspace-wide list lets teams filter and complete tasks across meetings. Custom insights extract the fields a team needs, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "Meeting and email history for each person and company", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "Conditional sharing, CRM updates, and task creation", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Connect additional tools through Zapier, Make, webhooks, or custom MCP servers.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Connect ChatGPT or Claude, build internal tools, or receive meeting data by webhook.", "level": "strong" }, "admin": { "summary": "Security, privacy, and workspace controls", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://circleback.ai/docs/support/recording/getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback desktop recording", "url": "https://circleback.ai/docs/support/recording/desktop-app/record-meetings-with-the-desktop-app", "note": "Detected-meeting recording prompts, automatic recording, and bot-free desktop audio and video capture." }, { "label": "Circleback mobile recording shortcuts", "url": "https://circleback.ai/docs/support/recording/mobile-app/record-meetings-with-the-mobile-app", "note": "Mobile recording and links to widget and Action button setup guides." }, { "label": "Circleback iPhone Action button", "url": "https://circleback.ai/docs/support/recording/mobile-app/start-recording-with-the-action-button-on-iphone", "note": "Configure Controls → Circleback → Record, then press and hold to start recording." }, { "label": "Circleback Apple Watch complication", "url": "https://apps.apple.com/us/app/circleback-ai-meeting-notes/id6738971048", "note": "Publisher description documents one-tap Watch complication recording and the same transcript and notes as other meetings." }, { "label": "Circleback optional recording storage", "url": "https://circleback.ai/docs/support/recording/configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://circleback.ai/docs/support/platform/circleback-mcp", "note": "Read-only access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags." }, { "label": "Circleback CLI documentation", "url": "https://circleback.ai/docs/support/platform/circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://circleback.ai/docs/support/assistant/ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://circleback.ai/docs/support/automations/automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://circleback.ai/docs/support/workspace-and-teams/default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://circleback.ai/docs/support/security/security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://circleback.ai/docs/support/automations/integrations/integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: Granola or Pocket?", "answer": "Granola is a writing-first notepad that does not retain source audio. Pocket is for people who want a saved recording, a physical capture button, mind maps, and a dedicated task list." }, { "question": "Which is less expensive, Granola or Pocket?", "answer": "Granola: Free; Business $14/user/month; Enterprise from $35/user/month, billed monthly. Pocket: Recorder advertised at $139; optional Pro subscription. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can Granola and Pocket record without a bot?", "answer": "Granola: Manual bot-free desktop, phone, and Apple Watch capture. Pocket: Single-press hardware and bot-free desktop audio. Check whether your preferred recording method preserves video and speaker labels." }, { "question": "Which is better for a whole company?", "answer": "Compare automatic sharing, permissions, retention, and the defaults admins can enforce. Granola: Private by default; sharing starts with a note or folder. Pocket: Exports, connected destinations, and organization access." }, { "question": "Can I access and move the full meeting data?", "answer": "Granola: MCP and API on Business+; material export and scope limits. Pocket: Public API, webhooks, and MCP with task updates. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. Links appear in each feature comparison and in the Sources section." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "granola", "productName": "Granola", "label": "Granola pricing", "url": "https://www.granola.ai/pricing", "note": "Basic, Business, and Enterprise prices and feature gates." }, { "productId": "granola", "productName": "Granola", "label": "Granola subscriptions and billing", "url": "https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing", "note": "30-day free history, workspace privacy, plan uniformity, and removal behavior." }, { "productId": "granola", "productName": "Granola", "label": "Granola integrations", "url": "https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola", "note": "Notion, Slack, CRM, Zapier, MCP, and API integrations." }, { "productId": "granola", "productName": "Granola", "label": "Granola Zapier", "url": "https://docs.granola.ai/help-center/sharing/integrations/zapier", "note": "Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations." }, { "productId": "granola", "productName": "Granola", "label": "Granola action-item extraction", "url": "https://www.granola.ai/blog/meeting-action-items-ai-extraction", "note": "Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes." }, { "productId": "granola", "productName": "Granola", "label": "Granola workspaces", "url": "https://docs.granola.ai/help-center/workspaces", "note": "Private-by-default notes and team-space collaboration behavior." }, { "productId": "granola", "productName": "Granola", "label": "Granola sharing controls", "url": "https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls", "note": "Personal link defaults and Enterprise-enforced workspace link restrictions." }, { "productId": "granola", "productName": "Granola", "label": "Granola note sharing", "url": "https://docs.granola.ai/help-center/sharing/sharing-notes", "note": "No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links." }, { "productId": "granola", "productName": "Granola", "label": "Granola spaces and folders", "url": "https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders", "note": "Shared folders, recurring-meeting auto-add, and automatic posting to connected tools." }, { "productId": "granola", "productName": "Granola", "label": "Granola feature requests", "url": "https://docs.granola.ai/help-center/feature-requests", "note": "Current product-request status, including automatic meeting start." }, { "productId": "granola", "productName": "Granola", "label": "Granola iOS", "url": "https://docs.granola.ai/help-center/ios/getting-started", "note": "In-person/outbound calls and mobile limitations." }, { "productId": "granola", "productName": "Granola", "label": "Granola Android launch", "url": "https://www.granola.ai/blog/introducing-granola-for-android", "note": "Android in-person capture and cross-device note access." }, { "productId": "granola", "productName": "Granola", "label": "Granola Apple Watch launch", "url": "https://www.granola.ai/blog/granola-for-apple-watch", "note": "One-tap in-person capture, reminders, syncing, availability, and watchOS requirement." }, { "productId": "granola", "productName": "Granola", "label": "Granola transcription", "url": "https://docs.granola.ai/help-center/taking-notes/transcription", "note": "Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support." }, { "productId": "granola", "productName": "Granola", "label": "Granola data export", "url": "https://docs.granola.ai/help-center/sharing/exporting-notes", "note": "Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export." }, { "productId": "granola", "productName": "Granola", "label": "Granola MCP", "url": "https://docs.granola.ai/help-center/sharing/integrations/mcp", "note": "OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation." }, { "productId": "granola", "productName": "Granola", "label": "Granola API", "url": "https://docs.granola.ai/introduction", "note": "Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data." }, { "productId": "granola", "productName": "Granola", "label": "Granola security and data FAQ", "url": "https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs", "note": "Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket product and plans", "url": "https://heypocket.com/", "note": "Hardware offers, Free/Pro/Enterprise packaging, integrations, and language coverage." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket recording overview", "url": "https://docs.heypocketai.com/docs", "note": "Physical recording controls, capture modes, syncing, and the recording-to-task workflow." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket desktop recording", "url": "https://docs.heypocketai.com/docs/getting-started/record-zoom-teams-google-meet", "note": "Microphone/system-audio capture, meeting detection, Auto Record, and audio-only limitations." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket apps and desktop beta", "url": "https://docs.heypocketai.com/docs/getting-started/download-app", "note": "Supported platforms and the explicit desktop beta designation." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket Wi-Fi upload", "url": "https://docs.heypocketai.com/docs/features/device/wifi-upload", "note": "Device uploads over saved Wi-Fi networks without the phone nearby." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket USB-C Web Sync", "url": "https://docs.heypocketai.com/docs/features/device/pocket-web-sync", "note": "USB-C transfers and the supported browser/file-system requirements." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket speaker management", "url": "https://docs.heypocketai.com/docs/features/ai/speaker-management", "note": "Speaker names, merged profiles, recording history, and the three-hour detection limit." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket action items", "url": "https://docs.heypocketai.com/docs/features/productivity/tasklist", "note": "Consolidated Checklist, automatic task extraction, labels, and source references." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket Ask Pocket", "url": "https://docs.heypocketai.com/docs/features/ai/ask-pocket", "note": "Conversation questions, recording/date filters, chat history, and usage limits." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket first-day workflow", "url": "https://docs.heypocketai.com/docs/getting-started/day-1", "note": "Summary styles, mind maps, source-linked actions, and calendar follow-through." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket Pro features", "url": "https://docs.heypocketai.com/docs/plans/pocket-pro", "note": "Paid chat, longer recordings, custom templates, and bulk actions." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket exports and data management", "url": "https://docs.heypocketai.com/docs/features/organization/data-management", "note": "Exports, combined recordings, bulk management, and deleted-recording retention." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket public API", "url": "https://docs.heypocketai.com/docs/api", "note": "Recording, transcript, summary, search, upload, and audio-download endpoints." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket MCP", "url": "https://docs.heypocketai.com/docs/mcp", "note": "OAuth/API-key access, read and task-update tools, and per-tool plan requirements." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket webhooks", "url": "https://docs.heypocketai.com/docs/api/webhooks", "note": "Recording and task events, personal/organization destinations, and signature verification." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket organization controls", "url": "https://docs.heypocketai.com/docs/api/organization", "note": "Organization roles, API keys, templates, analytics, recordings, and membership." }, { "productId": "pocket", "productName": "Pocket", "label": "Pocket trust and privacy", "url": "https://heypocket.com/pages/pocket-trust", "note": "Encryption, US processing, no model training, and Enterprise BAA availability." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }