# Granola vs Zoom AI: pricing, features, and which is better > Granola and Zoom AI and ZoomMate compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/granola-vs-zoom-ai - Structured JSON: https://circleback.ai/compare/granola-vs-zoom-ai.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Granola is the dedicated personal notepad with no meeting bot or retained media. Zoom AI is the bundled assistant for native Zoom meetings and the surrounding Zoom suite. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Granola at a glance Granola is intentionally calm: no meeting bot, no recording library, and a polished collaborative notepad. It now has Windows, iOS, Android, Apple Watch, integrations, an API, and MCP—so the old “Mac-only solo app” framing is wrong—but it remains a personal, document-first layer rather than an automatic company-wide meeting system. **Best for:** People and small teams who actively take lightweight notes during calls and want AI to expand them into polished documents without saving audio or video. **Less ideal for:** Companies that need recordings and clips, automatic capture, consistent named-speaker transcripts across every device, workspace-enforced sharing, bulk transcript export, service-account agent access, or operational automations across every function. **Price:** Free; Business $14/user/month; Enterprise from $35/user/month, billed monthly Granola currently bills monthly rather than offering an annual discount. Basic is free but only the last 30 days of history remain accessible. Business adds unlimited history, advanced AI, integrations, MCP, API, billing, and user management. Enterprise adds SSO, retention, organization sharing/API controls, training defaults, and participant notifications. A workspace uses one tier and every active member of a paid workspace is a paid seat, although someone who only opens a shared note link does not need a seat. **Free option:** Yes, with a rolling 30-day accessible history. ### Granola strengths - A calm bot-free experience that combines human notes with AI-generated structure. - No durable source recording: audio is processed for transcription and then deleted, which some privacy-sensitive teams prefer. - Windows, iOS, Android, Apple Watch, person/company pages, cross-meeting chat, integrations, API, and MCP make it much more capable than early reviews imply. - Granola can extract source-linked action-item text with owner and date labels, and paid users can route note output into task systems through Zapier. ### Granola tradeoffs - No replayable audio/video, timestamped moments, or clips after processing. - Android and Apple Watch now cover in-person capture, but their launch pages do not document the same multi-speaker labeling that Granola explicitly documents for iPhone. iPhone also cannot capture audio from another calling app; integrations and several settings remain desktop-oriented. - Automatic start for all meetings is still under consideration. Transcript segments can now be copied and redacted, which corrects an older product limitation. - Bulk CSV export omits transcripts, and admins cannot export the entire workspace; each person exports only their own notes. - MCP is OAuth-only, has no service-account/API-key path, and cannot directly access Team-space folders. Users must move a note to My Notes and share it explicitly, which changes its default visibility. - Free and Business accounts permit anonymized customer data to be used for Granola model improvements by default unless users opt out. An administrator-enforced organization-wide opt-out is an Enterprise feature. - Notes and transcripts are retained indefinitely by default. Configurable transcript retention is Enterprise-only; SSO is also Enterprise-only and documented for organizations with at least 50 seats. - Granola deliberately aims for a concise collaborative document. In our editorial judgment, the result is often too thin for a coworker who was not in the meeting and needs the notes to stand alone. - Granola can extract owner and date text into a note, but it does not automatically create and assign native action items to users. Actions remain note content unless a team builds a Zapier handoff; there is no workspace-wide task board with assignees, status, due dates, and completion tracking. ### Choose Granola when - You want a notepad first and do not want to retain source recordings. - Your users are on Mac, Windows, iPhone, Android, or Apple Watch and are happy to start notes themselves. - The quality and feel of the final note matters more than a large automation and media system. ## Zoom AI and ZoomMate at a glance The features once branded AI Companion now live directly in Zoom Workplace under names such as Meeting Summary and My Notes. My Notes reaches Zoom, Meet, Teams, and in-person conversations; ZoomMate is the separately licensed agentic layer for search, agents, workflows, and finished deliverables. **Best for:** Organizations standardized on Zoom Workplace that want built-in summaries and My Notes, or are willing to license ZoomMate for broader agents and cross-tool workflows. **Less ideal for:** Teams wanting a vendor-neutral meeting system, the same invisible capture across every platform, simple standalone pricing, or a dedicated cross-company automation and context layer. **Price:** Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate Workplace Basic includes three My Notes uses, three hosted meeting summaries, 90 in-person transcription minutes, 20 AI queries, and limited workflows each month. Eligible paid Workplace plans include unlimited core meeting AI. ZoomMate is a separate per-user license with 2,200 monthly AI credits; Zoom’s current pages do not expose a stable price in crawlable text, so check the live quote. **Free option:** Yes, in limited form: three My Notes uses and three hosted meeting summaries per month, plus 90 in-person transcription minutes. ### Zoom AI and ZoomMate strengths - Strong bundled value for companies already paying for an eligible Zoom Workplace plan. - Native Zoom meeting summaries avoid an extra bot and connect directly to Zoom Docs, Team Chat, recordings, and the rest of the suite. - Bot-free desktop My Notes and mobile Voice Recorder now cover third-party calls and in-person conversations more credibly than older comparisons suggest. - Zoom does not use communications-like customer content to train its or third-party AI models, and offers mature regional, retention, and model-routing controls. - Zoom’s public APIs and product-specific MCP servers expose meeting summaries, recordings, transcripts, My Notes, chat, and other workspace resources to external tools and agents. - Zoom Tasks turns meeting and phone follow-ups into assigned, source-linked work with team views, due dates, priorities, completion, and AI-suggested execution steps. ### Zoom AI and ZoomMate tradeoffs - Google Meet and Teams capture through the calendar integration can use a visible Zoom notetaker bot. - Mobile My Notes records in-person conversations but does not support third-party meeting apps on the same phone; it also does not auto-detect voice activity. - Mobile Voice Recorder requires several account features to be enabled, supports twelve summary languages, and may require users to correct detected speaker names after the meeting. - Zoom is in a naming transition: account settings and some support pages still say AI Companion, while current marketing calls bundled capabilities Zoom AI and reserves ZoomMate for the separately licensed agentic product. - Sharing, workflows, and context are most cohesive inside Zoom’s own apps, which can be limiting in a mixed-tool company. - A bundled feature can be less expensive but also less focused than a dedicated whole-company meeting memory. - AI Companion content may be retained by Zoom or third-party model providers for up to 30 days for support, safety, or debugging. Zoom-hosted-only and zero-retention options exist, but require account-team configuration and vary by feature. - The deeper agents, third-party workflows, creation tools, and 2,200-credit allowance belong to the separately licensed ZoomMate product; they should not be treated as ordinary bundled Meeting Summary features. - Meeting-derived tasks commonly arrive as AI recommendations that a user accepts or dismisses, rather than every detected commitment becoming a tracked task automatically. ### Choose Zoom AI and ZoomMate when - Your company already has eligible paid Zoom Workplace licenses. - Most important meetings happen in Zoom and outputs should flow into Zoom Docs or Team Chat. - Bundled convenience matters more than a fully vendor-neutral capture and automation system. ## Feature comparison | What matters | Granola | Zoom AI and ZoomMate | | --- | --- | --- | | Capture options | Available with limits — Manual bot-free desktop, phone, and Apple Watch capture. Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting. | Broad support — Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording. Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations. | | Desktop and mobile | Broad support — macOS, Windows, iOS, Android, and Apple Watch. Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented. | Broad support — Zoom desktop/mobile plus My Notes across common meeting platforms. Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party. | | In-person capture and speaker labels | Broad support — Phone, Apple Watch, and laptop room capture. The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone. | Broad support — Mobile My Notes and a dedicated Voice Recorder. Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings. | | Recordings, playback, and clips | Not documented — No retained audio or video. Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review. | Broad support — Rich Zoom cloud recordings; third-party and personal-note behavior varies. Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings. | | Notes, action items, and search | Broad support — Concise attendee notes, extracted actions, and cross-meeting chat. Human notes influence the generated document, and paid plans support broad chat across meetings, folders, people, and companies. Our editorial judgment is that the output is polished but thin and assumes the reader attended, rather than documenting enough context to stand alone. Granola can extract owner- and deadline-aware action-item text with transcript citations, but it does not create and assign native tasks to users. Those actions remain note content rather than a workspace task system, and there is still no source recording for playback. | Broad support — Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI. Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system. | | People, companies, and context | Available with limits — People and company pages built from calendar contacts. Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen. | Broad support — Zoom context plus connected-source search in ZoomMate. Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines. | | Automatic sharing and workspace defaults | Narrow or indirect — Private by default; sharing starts with a note or folder. Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams. | Available with limits — Automatic Zoom summary sharing; personal My Notes stay private. Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path. | | Automations | Narrow or indirect — Folder and manual Zapier triggers; less of a native workflow canvas. Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself. | Broad support — Zoom Tasks, native workflows, and newer agentic actions. Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products. | | Integrations | Available with limits — Notion, Slack, Attio, HubSpot, Affinity, Zapier, API, and MCP. The catalog is now credible, particularly on Business. Zapier can turn folder notes into tasks across 8,000+ apps, while the native catalog remains smaller and more destination-oriented than systems with broad action libraries. | Broad support — Deep Zoom ecosystem plus app marketplace and third-party support. Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying. | | API, MCP, CLI, and data portability | Available with limits — MCP and API on Business+; material export and scope limits. Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete. | Broad support — Broad APIs plus product-specific remote MCP servers. Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. The surface is broad but fragmented across Zoom products rather than one meeting-data model. | | Security, privacy, and admin | Available with limits — User management on Business; retention and organization controls on Enterprise. SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export. | Broad support — Mature enterprise Zoom controls with feature-specific settings. Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features. | | Languages | Available with limits — Multilingual transcription. Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls. | Broad support — Broad multilingual support, varying by AI feature. Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Zoom AI has broader documented support for capture options.** **Granola:** Manual bot-free desktop, phone, and Apple Watch capture. Granola listens locally without a bot and combines typed notes with the transcript. It does not currently offer an “always automatically start every meeting” setting. Evidence: [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription), [Granola feature requests](https://docs.granola.ai/help-center/feature-requests). **Zoom AI and ZoomMate:** Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording. Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations. Evidence: [Zoom third-party meeting support](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354), [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849), [Zoom Voice Recorder](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794). ### Desktop and mobile **Both products document broad support for desktop and mobile, with different scope and plan limits.** **Granola:** macOS, Windows, iOS, Android, and Apple Watch. Desktop is the full experience. iOS and Android cover in-person conversations, and Apple Watch can start an in-person note with one tap and sync it to the phone and desktop apps. iPhone also supports outbound speakerphone calls but cannot capture another app’s audio; integrations and several workspace settings remain desktop-oriented. Evidence: [Granola iOS](https://docs.granola.ai/help-center/ios/getting-started), [Granola Android launch](https://www.granola.ai/blog/introducing-granola-for-android), [Granola Apple Watch launch](https://www.granola.ai/blog/granola-for-apple-watch), [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription). **Zoom AI and ZoomMate:** Zoom desktop/mobile plus My Notes across common meeting platforms. Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party. Evidence: [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849), [Zoom Voice Recorder](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794). ### In-person capture and speaker labels **Both products document broad support for in-person capture and speaker labels, with different scope and plan limits.** **Granola:** Phone, Apple Watch, and laptop room capture. The iPhone app handles in-person conversations, identifies up to ten speakers, and can place outbound speakerphone calls. Android and Apple Watch also capture in-person meetings, though their launch pages do not promise the same speaker-label behavior. Desktop does not diarize individual voices: its transcript uses Me and Them for microphone versus system audio. iPhone cannot transcribe another calling app running on the same phone. Evidence: [Granola iOS](https://docs.granola.ai/help-center/ios/getting-started), [Granola Android launch](https://www.granola.ai/blog/introducing-granola-for-android), [Granola Apple Watch launch](https://www.granola.ai/blog/granola-for-apple-watch), [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription). **Zoom AI and ZoomMate:** Mobile My Notes and a dedicated Voice Recorder. Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings. Evidence: [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849), [Zoom Voice Recorder](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794), [Zoom Smart Name Tags](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489). ### Recordings, playback, and clips **Zoom AI has broader documented support for recordings, playback, and clips.** **Granola:** No retained audio or video. Granola deliberately deletes audio after transcription. That is a privacy benefit for some teams and a hard limitation for anyone who needs playback, evidence, clips, or coaching review. Evidence: [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription). **Zoom AI and ZoomMate:** Rich Zoom cloud recordings; third-party and personal-note behavior varies. Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings. Evidence: [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849), [Zoom Voice Recorder](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Granola:** Concise attendee notes, extracted actions, and cross-meeting chat. Human notes influence the generated document, and paid plans support broad chat across meetings, folders, people, and companies. Our editorial judgment is that the output is polished but thin and assumes the reader attended, rather than documenting enough context to stand alone. Granola can extract owner- and deadline-aware action-item text with transcript citations, but it does not create and assign native tasks to users. Those actions remain note content rather than a workspace task system, and there is still no source recording for playback. Evidence: [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription), [Granola spaces and folders](https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders), [Granola action-item extraction](https://www.granola.ai/blog/meeting-action-items-ai-extraction). **Zoom AI and ZoomMate:** Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI. Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system. Evidence: [Zoom AI and ZoomMate overview](https://www.zoom.com/en/products/ai-assistant/), [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849), [Zoom Tasks](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289). ### People, companies, and context **Zoom AI has broader documented support for people, companies, and context.** **Granola:** People and company pages built from calendar contacts. Granola groups meetings around people and companies, with chat across those groups. Directory entries are inferred from calendar data and cannot be manually added, so imperfect associations can happen. Evidence: [Granola workspaces](https://docs.granola.ai/help-center/workspaces), [Granola spaces and folders](https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders). **Zoom AI and ZoomMate:** Zoom context plus connected-source search in ZoomMate. Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines. Evidence: [Zoom AI and ZoomMate overview](https://www.zoom.com/en/products/ai-assistant/), [Zoom AI and ZoomMate transition](https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/), [Zoom agentic AI announcement](https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/). ### Automatic sharing and workspace defaults **Zoom AI has broader documented support for automatic sharing and workspace defaults.** **Granola:** Private by default; sharing starts with a note or folder. Notes are not auto-shared with attendees. A user shares a note or adds it to a team-space folder; recurring meetings can auto-add to a folder and new folder notes can auto-post to connected tools. Enterprise can enforce how links work across the workspace, but it still does not provide conditional rules that automatically distribute each matching meeting to the right internal people or teams. Evidence: [Granola workspaces](https://docs.granola.ai/help-center/workspaces), [Granola spaces and folders](https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders), [Granola sharing controls](https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls), [Granola note sharing](https://docs.granola.ai/help-center/sharing/sharing-notes). **Zoom AI and ZoomMate:** Automatic Zoom summary sharing; personal My Notes stay private. Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path. Evidence: [Zoom meeting-summary settings](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960), [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849). ### Automations **Zoom AI has broader documented support for automations.** **Granola:** Folder and manual Zapier triggers; less of a native workflow canvas. Paid users can trigger Zapier when a note is added to a chosen folder or manually shared, then create tasks in Linear, Asana, Trello, Monday, and thousands of other apps. This is useful, but there is no automatic every-meeting trigger in the documented integration and Granola does not center conditional custom extraction and multi-action workflows in the product itself. Evidence: [Granola integrations](https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola), [Granola spaces and folders](https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders), [Granola Zapier](https://docs.granola.ai/help-center/sharing/integrations/zapier). **Zoom AI and ZoomMate:** Zoom Tasks, native workflows, and newer agentic actions. Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products. Evidence: [Zoom agentic AI announcement](https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/), [Zoom Tasks](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289). ### Integrations **Zoom AI has broader documented support for integrations.** **Granola:** Notion, Slack, Attio, HubSpot, Affinity, Zapier, API, and MCP. The catalog is now credible, particularly on Business. Zapier can turn folder notes into tasks across 8,000+ apps, while the native catalog remains smaller and more destination-oriented than systems with broad action libraries. Evidence: [Granola integrations](https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola), [Granola Zapier](https://docs.granola.ai/help-center/sharing/integrations/zapier). **Zoom AI and ZoomMate:** Deep Zoom ecosystem plus app marketplace and third-party support. Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying. Evidence: [Zoom AI and ZoomMate overview](https://www.zoom.com/en/products/ai-assistant/), [Zoom agentic AI announcement](https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/). ### API, MCP, CLI, and data portability **Zoom AI has broader documented support for API, MCP, CLI, and data portability.** **Granola:** MCP and API on Business+; material export and scope limits. Personal API keys are beta on Business/Enterprise and can return transcripts for notes the key owner may access; Enterprise organization keys can cover Team-space notes. MCP also has a transcript tool, but uses OAuth, has no service-account key, and cannot directly access Team-space folders. Bulk CSV export excludes transcripts and admins cannot export every member’s notes, so programmatic access exists but workspace portability is not complete. Evidence: [Granola MCP](https://docs.granola.ai/help-center/sharing/integrations/mcp), [Granola API](https://docs.granola.ai/introduction), [Granola data export](https://docs.granola.ai/help-center/sharing/exporting-notes). **Zoom AI and ZoomMate:** Broad APIs plus product-specific remote MCP servers. Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. The surface is broad but fragmented across Zoom products rather than one meeting-data model. Evidence: [Zoom My Notes API](https://developers.zoom.us/docs/my-notes/), [Zoom meeting APIs](https://developers.zoom.us/docs/api/meetings/), [Zoom remote MCP servers](https://developers.zoom.us/docs/mcp/servers/), [Zoom for Claude connector](https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/). ### Security, privacy, and admin **Zoom AI has broader documented support for security, privacy, and admin.** **Granola:** User management on Business; retention and organization controls on Enterprise. SSO, retention, enforced sharing/API controls, participant notification, and organization training defaults require Enterprise; Granola documents SSO for organizations with at least 50 seats. There is no native password or MFA system—authentication delegates to Google, Microsoft, or Enterprise SSO. Notes and transcripts persist indefinitely unless deleted or covered by Enterprise retention, and admins do not get a one-click workspace export. Evidence: [Granola pricing](https://www.granola.ai/pricing), [Granola subscriptions and billing](https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing), [Granola security and data FAQ](https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs). **Zoom AI and ZoomMate:** Mature enterprise Zoom controls with feature-specific settings. Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features. Evidence: [Zoom AI and ZoomMate overview](https://www.zoom.com/en/products/ai-assistant/), [Zoom meeting-summary settings](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960), [Zoom AI Companion security and privacy](https://library.zoom.com/ai/ai-whitepaper). ### Languages **Zoom AI has broader documented support for languages.** **Granola:** Multilingual transcription. Granola supports multiple languages, but it does not publish the same 100+ headline count as several rivals. Test switching, accents, and domain vocabulary on real calls. Evidence: [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription). **Zoom AI and ZoomMate:** Broad multilingual support, varying by AI feature. Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed. Evidence: [Zoom AI and ZoomMate overview](https://www.zoom.com/en/products/ai-assistant/), [Zoom Voice Recorder](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Granola or Zoom AI and ZoomMate? Granola is the dedicated personal notepad with no meeting bot or retained media. Zoom AI is the bundled assistant for native Zoom meetings and the surrounding Zoom suite. ### Which is less expensive, Granola or Zoom AI and ZoomMate? Granola: Free; Business $14/user/month; Enterprise from $35/user/month, billed monthly. Zoom AI and ZoomMate: Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Granola and Zoom AI and ZoomMate record without a bot? Granola: Manual bot-free desktop, phone, and Apple Watch capture. Zoom AI and ZoomMate: Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Granola: Private by default; sharing starts with a note or folder. Zoom AI: Automatic Zoom summary sharing; personal My Notes stay private. ### Can I access and move the full meeting data? Granola: MCP and API on Business+; material export and scope limits. Zoom AI: Broad APIs plus product-specific remote MCP servers. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Granola sources - [Granola pricing](https://www.granola.ai/pricing): Basic, Business, and Enterprise prices and feature gates. - [Granola subscriptions and billing](https://docs.granola.ai/help-center/managing-your-account/subscriptions-and-billing): 30-day free history, workspace privacy, plan uniformity, and removal behavior. - [Granola integrations](https://docs.granola.ai/help-center/sharing/integrations/integrations-with-granola): Notion, Slack, CRM, Zapier, MCP, and API integrations. - [Granola Zapier](https://docs.granola.ai/help-center/sharing/integrations/zapier): Paid-plan manual and folder triggers, note payload, workspace sharing, and task handoff across Zapier destinations. - [Granola action-item extraction](https://www.granola.ai/blog/meeting-action-items-ai-extraction): Automatic extraction of source-linked commitments, owners, and due dates from the transcript and human notes. - [Granola workspaces](https://docs.granola.ai/help-center/workspaces): Private-by-default notes and team-space collaboration behavior. - [Granola sharing controls](https://docs.granola.ai/help-center/consent-security-privacy/sharing-controls): Personal link defaults and Enterprise-enforced workspace link restrictions. - [Granola note sharing](https://docs.granola.ai/help-center/sharing/sharing-notes): No attendee auto-sharing, note and integration sharing, and limited transcript visibility on public note links. - [Granola spaces and folders](https://docs.granola.ai/help-center/sharing/folders/spaces-and-folders): Shared folders, recurring-meeting auto-add, and automatic posting to connected tools. - [Granola feature requests](https://docs.granola.ai/help-center/feature-requests): Current product-request status, including automatic meeting start. - [Granola iOS](https://docs.granola.ai/help-center/ios/getting-started): In-person/outbound calls and mobile limitations. - [Granola Android launch](https://www.granola.ai/blog/introducing-granola-for-android): Android in-person capture and cross-device note access. - [Granola Apple Watch launch](https://www.granola.ai/blog/granola-for-apple-watch): One-tap in-person capture, reminders, syncing, availability, and watchOS requirement. - [Granola transcription](https://docs.granola.ai/help-center/taking-notes/transcription): Desktop “Me/Them” behavior, iPhone diarization, transcript copying, segment deletion, and lack of prerecorded-file support. - [Granola data export](https://docs.granola.ai/help-center/sharing/exporting-notes): Individual and bulk exports, CSV transcript omission, and the absence of workspace-wide admin export. - [Granola MCP](https://docs.granola.ai/help-center/sharing/integrations/mcp): OAuth access, plan gates, transcript tool, 30-day Basic history, and Team-space folder limitation. - [Granola API](https://docs.granola.ai/introduction): Personal beta keys, Enterprise keys, permitted-note scope, transcripts, and meeting data. - [Granola security and data FAQ](https://docs.granola.ai/help-center/consent-security-privacy/security-privacy-data-faqs): Model-improvement defaults, individual opt-out, and Enterprise organization-wide enforcement. ### Zoom AI and ZoomMate sources - [Zoom AI and ZoomMate overview](https://www.zoom.com/en/products/ai-assistant/): Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities. - [Zoom AI and ZoomMate transition](https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/): Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product. - [Zoom AI and My Notes pricing](https://zoom.us/pricing/aic): Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging. - [Zoom third-party meeting support](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354): Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility. - [Zoom agentic AI announcement](https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/): February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion. - [Zoom My Notes mobile](https://news.zoom.com/my-notes-on-mobile/): May 2026 in-person capture, privacy, sync, and sharing destinations. - [Zoom My Notes help](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849): Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior. - [Zoom Voice Recorder](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794): Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements. - [Zoom Smart Name Tags](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489): Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts. - [Zoom Tasks](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289): AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps. - [Zoom My Notes API](https://developers.zoom.us/docs/my-notes/): Programmatic access to My Notes content, transcripts, action items, and external workflows. - [Zoom meeting APIs](https://developers.zoom.us/docs/api/meetings/): Meeting-summary, recording, transcript, and AI Companion controls and scopes. - [Zoom remote MCP servers](https://developers.zoom.us/docs/mcp/servers/): Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model. - [Zoom for Claude connector](https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/): Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access. - [Zoom meeting-summary settings](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960): Account and group defaults for automatically sharing meeting summaries with hosts and invitees. - [Zoom AI Companion security and privacy](https://library.zoom.com/ai/ai-whitepaper): No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options.