# Krisp vs Otter: pricing, features, and which is better > Krisp and Otter.ai compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/krisp-vs-otter-ai - Structured JSON: https://circleback.ai/compare/krisp-vs-otter-ai.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer Choose Krisp when call clarity, bot-free audio processing, and team-visible action tracking are the main needs. Choose Otter for a simpler live transcript and mobile recording workflow. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## Krisp at a glance Krisp’s differentiator is not another summary format—it is the audio layer. Noise cancellation, voice isolation, and accent conversion sit beside a capable bot-free note taker, recordings, mobile capture, MCP, and webhooks. **Best for:** People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes. **Less ideal for:** Teams that need 100+ languages, a broad company knowledge graph, deep multi-system automations, or advanced governance without an enterprise contract. **Price:** Core from $8/user/month annually; Advanced from $15 annually Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom. **Free option:** No permanent free plan is shown; a seven-day trial is available. ### Krisp strengths - Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps. - Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price. - Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status. - On-device and private deployment options for enterprise customers with strict audio requirements. - Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription. ### Krisp tradeoffs - Mobile recording does not include Krisp’s signature noise cancellation. - Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced. - HIPAA/BAA is listed for enterprise deployments of 100+ seats. - Its 16-language count is materially narrower than products advertising 75–100+ languages. - Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior. - Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture. ### Choose Krisp when - Call clarity and bot-free capture are the top requirements. - You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price. - Your enterprise may need private or on-device audio processing. ## Otter.ai at a glance Otter remains one of the easiest names to recognize in live transcription. It now offers meeting agents, automatically assigned action items, workflows, cross-meeting chat, desktop/mobile apps, two-way AI Chat connectors, MCP, and CRM connections, while minute caps and enterprise-only video/API features shape the real value. **Best for:** Students, individuals, and teams that prioritize live text, simple mobile capture, an inexpensive Pro plan, and a familiar transcript-first experience. **Less ideal for:** Teams needing broad multilingual support, video replay on ordinary plans, unlimited usage without caveats, deep operational automations, or mature whole-company context. **Price:** Free; Pro from $8.33/user/month annually Basic includes 300 transcription minutes per month, a 30-minute cap per conversation, three lifetime file imports, and access to the 25 most recent conversations. Paid prices are per user/month: Pro is $8.33 with annual billing or $16.99 month-to-month, with 1,200 in-app minutes, 90-minute meetings, and ten monthly imports; Business is $19.99 or $30 and adds unlimited in-app meetings, four-hour meetings, and more administration. Enterprise is custom and gates API/webhooks, video replay, SSO/SCIM, and some compliance options. **Free option:** Yes: 300 minutes per month, 30 minutes per conversation, three lifetime imports, and a 25-conversation visible history. ### Otter.ai strengths - Polished live transcript, speaker identification, mobile apps, playback, and cross-meeting chat. - The macOS and Windows desktop app can detect Zoom, Teams, Meet, and other browser calls, then either prompt or begin bot-free recording automatically. - A useful free plan and inexpensive Pro entry point for lower-volume users. - Meeting agents and custom workflows broaden it beyond simple transcription, while MCP makes notes available to AI tools. - Otter automatically assigns detected action items and gives each person a cross-meeting list for editing, reassignment, source lookup, and completion. - Conversations can be exported individually in TXT, DOCX, PDF, SRT, and MP3; Business adds bulk export and Enterprise adds granular media/transcript retention controls. ### Otter.ai tradeoffs - Basic and Pro have monthly minute, per-meeting, and import limits that matter for meeting-heavy professionals; Basic only exposes the 25 most recent conversations. - Video replay is an Enterprise feature and is limited to supported Zoom and Google Meet recordings. - API/webhooks, SSO/SCIM, and HIPAA options are Enterprise-gated. - Transcription covers six languages; German and Simplified Chinese are beta, and only French can switch automatically with English in the same conversation. - AI Chat connectors work only in Advanced mode and vary by plan. Outlook email actions remain unsupported, the mobile app still uses the older AI Chat experience, and several Enterprise exports or integrations need account-manager setup. - The global action-item view is personal rather than manager-wide: users can see tasks assigned to themselves, but not a workspace-wide board of everyone’s work. - On ordinary plans, Otter says it trains proprietary models on de-identified audio and transcripts. Enterprise workspaces are opted out by default; third-party AI providers are prohibited from training on customer data. ### Choose Otter.ai when - Live transcription and easy mobile capture matter more than retaining video. - Your usage fits comfortably inside the free or Pro minute limits. - You want an established transcript-first product with lightweight workflows and agent access. ## Feature comparison | What matters | Krisp | Otter.ai | | --- | --- | --- | | Capture options | Broad support — Bot-free system-audio capture. Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. | Broad support — Meeting agent or automatic bot-free desktop capture, plus mobile. Otter can join major meeting platforms, capture from its apps, and show text live. Its desktop app can detect Zoom, Teams, Meet, and other browser calls from microphone activity, then stay off, prompt the user, or start recording automatically for each meeting type. Scheduling and limits depend on the chosen plan. | | Desktop and mobile | Broad support — macOS, Windows, iOS, and Android. Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. | Broad support — Web, macOS, Windows, iOS, and Android. Broad app coverage makes Otter easy to use in virtual or room conversations. The desktop app now supports configurable automatic recording for detected calls. Feature parity and allowances differ between in-app and imported usage. | | In-person capture and speaker labels | Broad support — Native iOS and Android room capture. Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. | Broad support — Strong mobile live transcription. iOS and Android are mature room-recording tools with live text. Otter separates voices after processing and can learn previously tagged speakers, but new or uncertain voices remain Speaker 1 or Unknown until tagged. Live platform-name labels are a separate Notetaker behavior, strongest on Zoom. | | Recordings, playback, and clips | Broad support — Bot-free audio and screen/video; optional bot video. Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. | Available with limits — Audio playback broadly; video replay on Enterprise. Audio is synchronized to text on ordinary plans. Video replay requires Enterprise and currently applies to supported Zoom and Google Meet recordings rather than every capture path. | | Notes, action items, and search | Broad support — AI notes plus a centralized, assigned action-item tracker. Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. | Broad support — Live transcript, search, and automatically assigned action items. Otter’s transcript experience is mature. It automatically detects and assigns action items, links generated work back to transcript evidence, and gives each user a cross-meeting list with edit, reassign, and completion controls. That list only shows work assigned to the signed-in person, rather than a workspace-wide manager view. Allowances and advanced custom workflows vary by plan. | | People, companies, and context | Narrow or indirect — Meeting library and AI chat. Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. | Available with limits — Cross-meeting search and chat. Otter can answer across conversations, but does not emphasize full relationship pages combining meetings, email, calendar, people, companies, and future events. | | Automatic sharing and workspace defaults | Broad support — Calendar, manager, and recurring-channel auto-sharing. Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. | Available with limits — User auto-share and Enterprise workspace defaults. Individuals can auto-share by calendar audience and use channels. Enterprise admins can choose the options members see and set a default, but ordinary audience defaults are not fully locked; admins can only force privacy by leaving “Don’t share” as the sole option. External auto-share channels are also Enterprise-only. | | Automations | Available with limits — Automatic action items, webhooks, and Zapier; fewer native rules. Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. | Available with limits — Meeting agents and custom workflows, with plan differences. Otter automatically detects and assigns action items, tracks each person’s work across meetings, can create Jira issues with assignees and due dates, and uses custom workflows, Zapier, and AI Chat actions for role-specific output and downstream work. The personal action view does not give a manager one board for every assignee, and connector or workflow eligibility varies by plan. | | Integrations | Available with limits — Common work tools; Salesforce on Advanced. Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. | Broad support — Meeting platforms, CRM, Zapier, Slack, Jira, work-app connectors, and Enterprise exports. Paid plans connect Salesforce, HubSpot, and Zapier. AI Chat’s Advanced mode can read and act in Gmail, Google Drive, Notion, and Jira, with Salesforce context available separately. Slack can post summaries and action notifications, while Enterprise supports account-manager-enabled SharePoint and automatic Drive exports. Availability and setup vary substantially by plan. | | API, MCP, CLI, and data portability | Broad support — MCP with transcripts and tasks, plus webhooks on Core. The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. | Available with limits — MCP broadly; API and webhooks on Enterprise. MCP is listed even on Basic and can access meetings captured by or shared with the authenticated user. It currently has no public API-key setup for arbitrary AI applications. The public API and webhooks require Enterprise and account-manager enablement. | | Security, privacy, and admin | Available with limits — Policy tools on Advanced; private deployment and compliance on Enterprise. Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. | Available with limits — Business administration; advanced security on Enterprise. Business adds centralized features and bulk export. Enterprise adds SSO, SCIM, API access, video replay, granular retention, no-training by default, and HIPAA options. Several advanced controls—including retention and automatic Drive export—require account-manager setup. | | Languages | Narrow or indirect — 16 transcription languages. Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. | Narrow or indirect — Six transcription languages, two still in beta. Otter transcribes English, Spanish, French, German, Japanese, and spoken Mandarin with Simplified Chinese output. German and Chinese are beta. It normally handles one language per conversation; French can auto-switch with English, and other mixed-language pairs are not supported. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **Krisp:** Bot-free system-audio capture. Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp). **Otter.ai:** Meeting agent or automatic bot-free desktop capture, plus mobile. Otter can join major meeting platforms, capture from its apps, and show text live. Its desktop app can detect Zoom, Teams, Meet, and other browser calls from microphone activity, then stay off, prompt the user, or start recording automatically for each meeting type. Scheduling and limits depend on the chosen plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter desktop automatic recording](https://otter.ai/blog/never-miss-the-conversation-introducing-automatic-recording-in-otter-desktop). ### Desktop and mobile **Both products document broad support for desktop and mobile, with different scope and plan limits.** **Krisp:** macOS, Windows, iOS, and Android. Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App). **Otter.ai:** Web, macOS, Windows, iOS, and Android. Broad app coverage makes Otter easy to use in virtual or room conversations. The desktop app now supports configurable automatic recording for detected calls. Feature parity and allowances differ between in-app and imported usage. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter desktop automatic recording](https://otter.ai/blog/never-miss-the-conversation-introducing-automatic-recording-in-otter-desktop). ### In-person capture and speaker labels **Both products document broad support for in-person capture and speaker labels, with different scope and plan limits.** **Krisp:** Native iOS and Android room capture. Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. Evidence: [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App), [Krisp calendar and speaker naming](https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp). **Otter.ai:** Strong mobile live transcription. iOS and Android are mature room-recording tools with live text. Otter separates voices after processing and can learn previously tagged speakers, but new or uncertain voices remain Speaker 1 or Unknown until tagged. Live platform-name labels are a separate Notetaker behavior, strongest on Zoom. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter speaker identification](https://help.otter.ai/hc/en-us/articles/21665587209367-Speaker-Identification-Overview). ### Recordings, playback, and clips **Krisp has broader documented support for recordings, playback, and clips.** **Krisp:** Bot-free audio and screen/video; optional bot video. Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp recording FAQ](https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature), [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp). **Otter.ai:** Audio playback broadly; video replay on Enterprise. Audio is synchronized to text on ordinary plans. Video replay requires Enterprise and currently applies to supported Zoom and Google Meet recordings rather than every capture path. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter conversation export](https://help.otter.ai/hc/en-us/articles/360047733634-Export-conversations). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **Krisp:** AI notes plus a centralized, assigned action-item tracker. Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard). **Otter.ai:** Live transcript, search, and automatically assigned action items. Otter’s transcript experience is mature. It automatically detects and assigns action items, links generated work back to transcript evidence, and gives each user a cross-meeting list with edit, reassign, and completion controls. That list only shows work assigned to the signed-in person, rather than a workspace-wide manager view. Allowances and advanced custom workflows vary by plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter action items](https://help.otter.ai/hc/en-us/articles/25983095114519-Action-Items-Overview), [Otter automatic action-item assignment](https://help.otter.ai/hc/en-us/articles/5093228433687-Conversation-Page-Overview). ### People, companies, and context **Otter has broader documented support for people, companies, and context.** **Krisp:** Meeting library and AI chat. Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP). **Otter.ai:** Cross-meeting search and chat. Otter can answer across conversations, but does not emphasize full relationship pages combining meetings, email, calendar, people, companies, and future events. Evidence: [Otter pricing](https://otter.ai/pricing). ### Automatic sharing and workspace defaults **Krisp has broader documented support for automatic sharing and workspace defaults.** **Krisp:** Calendar, manager, and recurring-channel auto-sharing. Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. Evidence: [Krisp meeting sharing](https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp), [Krisp Manager View](https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View), [Krisp Microsoft Teams integration](https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams). **Otter.ai:** User auto-share and Enterprise workspace defaults. Individuals can auto-share by calendar audience and use channels. Enterprise admins can choose the options members see and set a default, but ordinary audience defaults are not fully locked; admins can only force privacy by leaving “Don’t share” as the sole option. External auto-share channels are also Enterprise-only. Evidence: [Otter automatic sharing](https://help.otter.ai/hc/en-us/articles/20424842990999-Manage-auto-share-settings), [Otter workspace auto-share controls](https://help.otter.ai/hc/en-us/articles/32589333117591-Manage-Workspace-auto-share-settings). ### Automations **Both products support automations, with different scope and plan limits.** **Krisp:** Automatic action items, webhooks, and Zapier; fewer native rules. Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. Evidence: [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API), [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier), [Krisp pricing](https://krisp.ai/pricing/). **Otter.ai:** Meeting agents and custom workflows, with plan differences. Otter automatically detects and assigns action items, tracks each person’s work across meetings, can create Jira issues with assignees and due dates, and uses custom workflows, Zapier, and AI Chat actions for role-specific output and downstream work. The personal action view does not give a manager one board for every assignee, and connector or workflow eligibility varies by plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter action items](https://help.otter.ai/hc/en-us/articles/25983095114519-Action-Items-Overview), [Otter automatic action-item assignment](https://help.otter.ai/hc/en-us/articles/5093228433687-Conversation-Page-Overview), [Otter Jira integration](https://help.otter.ai/hc/en-us/articles/40485786582551-Connect-Jira-to-Otter-ai), [Otter AI Chat connectors](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview). ### Integrations **Otter has broader documented support for integrations.** **Krisp:** Common work tools; Salesforce on Advanced. Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API), [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier). **Otter.ai:** Meeting platforms, CRM, Zapier, Slack, Jira, work-app connectors, and Enterprise exports. Paid plans connect Salesforce, HubSpot, and Zapier. AI Chat’s Advanced mode can read and act in Gmail, Google Drive, Notion, and Jira, with Salesforce context available separately. Slack can post summaries and action notifications, while Enterprise supports account-manager-enabled SharePoint and automatic Drive exports. Availability and setup vary substantially by plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter AI Chat connectors](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview), [Otter Jira integration](https://help.otter.ai/hc/en-us/articles/40485786582551-Connect-Jira-to-Otter-ai), [Otter Slack integration](https://help.otter.ai/hc/en-us/articles/13627121851799-Connect-Slack-to-Otter-ai), [Otter SharePoint export](https://help.otter.ai/hc/en-us/articles/38533740881175-Connect-Microsoft-SharePoint-to-Otter-ai). ### API, MCP, CLI, and data portability **Krisp has broader documented support for API, MCP, CLI, and data portability.** **Krisp:** MCP with transcripts and tasks, plus webhooks on Core. The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. Evidence: [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP), [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard), [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API). **Otter.ai:** MCP broadly; API and webhooks on Enterprise. MCP is listed even on Basic and can access meetings captured by or shared with the authenticated user. It currently has no public API-key setup for arbitrary AI applications. The public API and webhooks require Enterprise and account-manager enablement. Evidence: [Otter MCP server](https://help.otter.ai/hc/en-us/articles/35287607569687-Otter-MCP-Server), [Otter public API](https://help.otter.ai/hc/en-us/articles/4412365535895-Does-Otter-offer-an-open-API). ### Security, privacy, and admin **Both products support security, privacy, and admin, with different scope and plan limits.** **Krisp:** Policy tools on Advanced; private deployment and compliance on Enterprise. Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. Evidence: [Krisp pricing](https://krisp.ai/pricing/), [Krisp security and data handling](https://krisp.ai/security-for-ai-meeting-assistant/), [Krisp cloud processing](https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud). **Otter.ai:** Business administration; advanced security on Enterprise. Business adds centralized features and bulk export. Enterprise adds SSO, SCIM, API access, video replay, granular retention, no-training by default, and HIPAA options. Several advanced controls—including retention and automatic Drive export—require account-manager setup. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter workspace auto-share controls](https://help.otter.ai/hc/en-us/articles/32589333117591-Manage-Workspace-auto-share-settings), [Otter privacy and model training](https://otter.ai/privacy-security), [Otter Enterprise controls](https://help.otter.ai/hc/en-us/articles/13352505516695-Enterprise-Admin-Controls-Overview), [Otter retention policy](https://help.otter.ai/hc/en-us/articles/19500988656279-Set-a-custom-Data-Retention-policy), [Otter conversation export](https://help.otter.ai/hc/en-us/articles/360047733634-Export-conversations). ### Languages **Both products cover languages narrowly, indirectly, or on limited plans.** **Krisp:** 16 transcription languages. Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. Evidence: [Krisp multilingual transcription](https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings). **Otter.ai:** Six transcription languages, two still in beta. Otter transcribes English, Spanish, French, German, Japanese, and spoken Mandarin with Simplified Chinese output. German and Chinese are beta. It normally handles one language per conversation; French can auto-switch with English, and other mixed-language pairs are not supported. Evidence: [Otter supported languages](https://help.otter.ai/hc/en-us/articles/26660468516631-Transcribe-conversations-in-English-Spanish-French-German-Japanese-or-Chinese-Simplified). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: Krisp or Otter.ai? Choose Krisp when call clarity, bot-free audio processing, and team-visible action tracking are the main needs. Choose Otter for a simpler live transcript and mobile recording workflow. ### Which is less expensive, Krisp or Otter.ai? Krisp: Core from $8/user/month annually; Advanced from $15 annually. Otter.ai: Free; Pro from $8.33/user/month annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can Krisp and Otter.ai record without a bot? Krisp: Bot-free system-audio capture. Otter.ai: Meeting agent or automatic bot-free desktop capture, plus mobile. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Krisp: Calendar, manager, and recurring-channel auto-sharing. Otter: User auto-share and Enterprise workspace defaults. ### Can I access and move the full meeting data? Krisp: MCP with transcripts and tasks, plus webhooks on Core. Otter: MCP broadly; API and webhooks on Enterprise. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### Krisp sources - [Krisp pricing](https://krisp.ai/pricing/): Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates. - [Krisp mobile recording](https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App): iOS/Android in-person capture and mobile noise-cancellation limitation. - [Krisp calendar and speaker naming](https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp): Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings. - [Krisp meeting sharing](https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp): Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior. - [Krisp Manager View](https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View): Advanced-plan automatic sharing of selected team members' external meetings to chosen managers. - [Krisp Microsoft Teams integration](https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams): Automatic notes delivery for recurring meetings and manual channel sharing. - [Krisp recording FAQ](https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature): Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide. - [Krisp bot-free screen recording](https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp): Bot-free screen/video capture and supported macOS/Windows versions. - [Krisp multilingual transcription](https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings): Current 16-language transcription list. - [Krisp MCP](https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP): OAuth MCP access to transcripts, summaries, key points, action items, and calendar context. - [Krisp centralized action items](https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard): Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion. - [Krisp Zapier integration](https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier): Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier. - [Krisp webhook API](https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API): Core user webhooks and Advanced team webhook scope. - [Krisp security and data handling](https://krisp.ai/security-for-ai-meeting-assistant/): No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls. - [Krisp cloud processing](https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud): Local noise cancellation plus on-device or transient cloud processing in transcript-only mode. ### Otter.ai sources - [Otter pricing](https://otter.ai/pricing): Current free, Pro, Business, and Enterprise allowances and feature gates. - [Otter Basic-plan limits](https://help.otter.ai/hc/en-us/articles/360047538094-Conversation-import-and-app-limits-on-the-Basic-free-plan): Monthly minutes, per-conversation duration, lifetime imports, and 25-conversation history. - [Otter desktop automatic recording](https://otter.ai/blog/never-miss-the-conversation-introducing-automatic-recording-in-otter-desktop): August 2026 automatic detection, reminders, and bot-free recording behavior for Zoom, Teams, Meet, and other browser calls. - [Otter automatic sharing](https://help.otter.ai/hc/en-us/articles/20424842990999-Manage-auto-share-settings): Workspace defaults for automatic audience, collaborator permissions, and meeting-level overrides. - [Otter supported languages](https://help.otter.ai/hc/en-us/articles/26660468516631-Transcribe-conversations-in-English-Spanish-French-German-Japanese-or-Chinese-Simplified): Six-language scope, beta languages, one-language behavior, French/English switching, and reprocessing limits. - [Otter speaker identification](https://help.otter.ai/hc/en-us/articles/21665587209367-Speaker-Identification-Overview): Post-processing diarization, learned speaker names, generic labels for new voices, and live Zoom behavior. - [Otter action items](https://help.otter.ai/hc/en-us/articles/25983095114519-Action-Items-Overview): Cross-meeting personal action-item view, transcript links, editing, reassignment, completion, and the lack of a workspace-wide all-assignees view. - [Otter automatic action-item assignment](https://help.otter.ai/hc/en-us/articles/5093228433687-Conversation-Page-Overview): Automatic detection and assignment of meeting action items to relevant workspace members. - [Otter AI Chat connectors](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview): Advanced-mode Gmail, Google Drive, Jira, Notion, and Salesforce connector capabilities plus plan and mobile-version caveats. - [Otter Jira integration](https://help.otter.ai/hc/en-us/articles/40485786582551-Connect-Jira-to-Otter-ai): Automatic Jira issue creation from meeting actions with assignees, due dates, projects, source links, and AI Chat access. - [Otter Slack integration](https://help.otter.ai/hc/en-us/articles/13627121851799-Connect-Slack-to-Otter-ai): Summary posting, recurring-meeting delivery, rich previews, access handling, and action-item notifications. - [Otter SharePoint export](https://help.otter.ai/hc/en-us/articles/38533740881175-Connect-Microsoft-SharePoint-to-Otter-ai): Enterprise automatic transcript, summary, and metadata export plus administrator and account-manager setup. - [Otter workspace auto-share controls](https://help.otter.ai/hc/en-us/articles/32589333117591-Manage-Workspace-auto-share-settings): Enterprise eligibility, selectable defaults, user overrides, and the privacy-lock exception. - [Otter MCP server](https://help.otter.ai/hc/en-us/articles/35287607569687-Otter-MCP-Server): Authenticated meeting scope, shared meetings, supported clients, and lack of a public MCP API key. - [Otter public API](https://help.otter.ai/hc/en-us/articles/4412365535895-Does-Otter-offer-an-open-API): Enterprise-only public API availability and account-manager enablement. - [Otter privacy and model training](https://otter.ai/privacy-security): Proprietary-model training on de-identified recordings and transcripts, plus third-party provider no-training and zero-storage commitments. - [Otter Enterprise controls](https://help.otter.ai/hc/en-us/articles/13352505516695-Enterprise-Admin-Controls-Overview): Enterprise no-training default, 2FA, export controls, audio removal, and advanced governance. - [Otter retention policy](https://help.otter.ai/hc/en-us/articles/19500988656279-Set-a-custom-Data-Retention-policy): Account-manager configured retention for full conversations, recordings, or transcripts. - [Otter conversation export](https://help.otter.ai/hc/en-us/articles/360047733634-Export-conversations): Individual and Business bulk exports across text, subtitle, and audio formats.