{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/krisp-vs-zoom-ai#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "krisp-vs-zoom-ai", "url": "https://circleback.ai/compare/krisp-vs-zoom-ai", "canonicalUrl": "https://circleback.ai/compare/krisp-vs-zoom-ai", "title": "Krisp vs Zoom AI: pricing, features, and which is better", "description": "Compare Krisp vs Zoom AI on pricing, notes, action items, recordings, capture, and integrations. Source-backed research with candid tradeoffs.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/krisp-vs-zoom-ai", "markdown": "https://circleback.ai/compare/krisp-vs-zoom-ai.md", "json": "https://circleback.ai/compare/krisp-vs-zoom-ai.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Krisp is a vendor-neutral audio and meeting utility across calling apps. Zoom AI is the bundled productivity layer for teams centered on Zoom Workplace.", "products": [ { "id": "krisp", "name": "Krisp", "shortName": "Krisp", "logoPath": "/marketing/comparisons/logos/krisp.png", "website": "https://krisp.ai", "tagline": "Bot-free notes paired with real-time noise cancellation and voice technology.", "positioning": "Krisp’s differentiator is not another summary format—it is the audio layer. Noise cancellation, voice isolation, and accent conversion sit beside a capable bot-free note taker, recordings, mobile capture, MCP, and webhooks.", "bestFor": "People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes.", "lessIdealFor": "Teams that need 100+ languages, a broad company knowledge graph, deep multi-system automations, or advanced governance without an enterprise contract.", "decisionSummary": { "fit": "Bot-free notes with real-time audio cleanup", "chooseFor": [ "Noise removal and call clarity", "Low-cost bot-free capture" ], "watchFor": [ "Mobile lacks its noise cancellation", "US cloud; HIPAA starts at 100 seats" ] }, "pricing": { "headline": "Core from $8/user/month annually; Advanced from $15 annually", "detail": "Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom.", "freePlan": "No permanent free plan is shown; a seven-day trial is available." }, "strengths": [ "Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps.", "Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price.", "Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status.", "On-device and private deployment options for enterprise customers with strict audio requirements.", "Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription." ], "tradeoffs": [ "Mobile recording does not include Krisp’s signature noise cancellation.", "Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced.", "HIPAA/BAA is listed for enterprise deployments of 100+ seats.", "Its 16-language count is materially narrower than products advertising 75–100+ languages.", "Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior.", "Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture." ], "chooseIf": [ "Call clarity and bot-free capture are the top requirements.", "You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price.", "Your enterprise may need private or on-device audio processing." ], "features": { "capture": { "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop.", "level": "strong" }, "platforms": { "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong" }, "inPerson": { "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong" }, "recordings": { "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams.", "level": "strong" }, "notesAndSearch": { "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner.", "level": "strong" }, "companyMemory": { "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited" }, "sharing": { "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong" }, "automations": { "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available" }, "integrations": { "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available" }, "agentsAndApi": { "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong" }, "admin": { "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available" }, "languages": { "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited" } }, "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] }, { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "shortName": "Zoom AI", "logoPath": "/logos/zoom.svg", "website": "https://www.zoom.com/en/products/ai-assistant/", "tagline": "Built-in Zoom meeting intelligence, with My Notes capture and the separate ZoomMate agentic layer.", "positioning": "The features once branded AI Companion now live directly in Zoom Workplace under names such as Meeting Summary and My Notes. My Notes reaches Zoom, Meet, Teams, and in-person conversations; ZoomMate is the separately licensed agentic layer for search, agents, workflows, and finished deliverables.", "bestFor": "Organizations standardized on Zoom Workplace that want built-in summaries and My Notes, or are willing to license ZoomMate for broader agents and cross-tool workflows.", "lessIdealFor": "Teams wanting a vendor-neutral meeting system, the same invisible capture across every platform, simple standalone pricing, or a dedicated cross-company automation and context layer.", "decisionSummary": { "fit": "Bundled notes for teams already living in Zoom", "chooseFor": [ "Existing Zoom Workplace plans", "Zoom Docs and Team Chat workflows" ], "watchFor": [ "Third-party calls may require a bot", "Suggested tasks need manual acceptance" ] }, "pricing": { "headline": "Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate", "detail": "Workplace Basic includes three My Notes uses, three hosted meeting summaries, 90 in-person transcription minutes, 20 AI queries, and limited workflows each month. Eligible paid Workplace plans include unlimited core meeting AI. ZoomMate is a separate per-user license with 2,200 monthly AI credits; Zoom’s current pages do not expose a stable price in crawlable text, so check the live quote.", "freePlan": "Yes, in limited form: three My Notes uses and three hosted meeting summaries per month, plus 90 in-person transcription minutes." }, "strengths": [ "Strong bundled value for companies already paying for an eligible Zoom Workplace plan.", "Native Zoom meeting summaries avoid an extra bot and connect directly to Zoom Docs, Team Chat, recordings, and the rest of the suite.", "Bot-free desktop My Notes and mobile Voice Recorder now cover third-party calls and in-person conversations more credibly than older comparisons suggest.", "Zoom does not use communications-like customer content to train its or third-party AI models, and offers mature regional, retention, and model-routing controls.", "Zoom’s public APIs and product-specific MCP servers expose meeting summaries, recordings, transcripts, My Notes, chat, and other workspace resources to external tools and agents.", "Zoom Tasks turns meeting and phone follow-ups into assigned, source-linked work with team views, due dates, priorities, completion, and AI-suggested execution steps." ], "tradeoffs": [ "Google Meet and Teams capture through the calendar integration can use a visible Zoom notetaker bot.", "Mobile My Notes records in-person conversations but does not support third-party meeting apps on the same phone; it also does not auto-detect voice activity.", "Mobile Voice Recorder requires several account features to be enabled, supports twelve summary languages, and may require users to correct detected speaker names after the meeting.", "Zoom is in a naming transition: account settings and some support pages still say AI Companion, while current marketing calls bundled capabilities Zoom AI and reserves ZoomMate for the separately licensed agentic product.", "Sharing, workflows, and context are most cohesive inside Zoom’s own apps, which can be limiting in a mixed-tool company.", "A bundled feature can be less expensive but also less focused than a dedicated whole-company meeting memory.", "AI Companion content may be retained by Zoom or third-party model providers for up to 30 days for support, safety, or debugging. Zoom-hosted-only and zero-retention options exist, but require account-team configuration and vary by feature.", "The deeper agents, third-party workflows, creation tools, and 2,200-credit allowance belong to the separately licensed ZoomMate product; they should not be treated as ordinary bundled Meeting Summary features.", "Meeting-derived tasks commonly arrive as AI recommendations that a user accepts or dismisses, rather than every detected commitment becoming a tracked task automatically." ], "chooseIf": [ "Your company already has eligible paid Zoom Workplace licenses.", "Most important meetings happen in Zoom and outputs should flow into Zoom Docs or Team Chat.", "Bundled convenience matters more than a fully vendor-neutral capture and automation system." ], "features": { "capture": { "summary": "Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording", "detail": "Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "level": "strong" }, "platforms": { "summary": "Zoom desktop/mobile plus My Notes across common meeting platforms", "detail": "Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "level": "strong" }, "inPerson": { "summary": "Mobile My Notes and a dedicated Voice Recorder", "detail": "Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "level": "strong" }, "recordings": { "summary": "Rich Zoom cloud recordings; third-party and personal-note behavior varies", "detail": "Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "level": "strong" }, "notesAndSearch": { "summary": "Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI", "detail": "Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "level": "strong" }, "companyMemory": { "summary": "Zoom context plus connected-source search in ZoomMate", "detail": "Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "level": "strong" }, "sharing": { "summary": "Automatic Zoom summary sharing; personal My Notes stay private", "detail": "Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "level": "available" }, "automations": { "summary": "Zoom Tasks, native workflows, and newer agentic actions", "detail": "Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "level": "strong" }, "integrations": { "summary": "Deep Zoom ecosystem plus app marketplace and third-party support", "detail": "Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "level": "strong" }, "agentsAndApi": { "summary": "Broad APIs plus product-specific remote MCP servers", "detail": "Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. The surface is broad but fragmented across Zoom products rather than one meeting-data model.", "level": "strong" }, "admin": { "summary": "Mature enterprise Zoom controls with feature-specific settings", "detail": "Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "level": "strong" }, "languages": { "summary": "Broad multilingual support, varying by AI feature", "detail": "Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "level": "strong" } }, "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "label": "Zoom AI and My Notes pricing", "url": "https://zoom.us/pricing/aic", "note": "Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging." }, { "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "label": "Zoom My Notes mobile", "url": "https://news.zoom.com/my-notes-on-mobile/", "note": "May 2026 in-person capture, privacy, sync, and sharing destinations." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." }, { "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." }, { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Both products document broad support for capture options, with different scope and plan limits.", "analysis": "Krisp: Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop. Zoom AI: Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording", "detail": "Zoom meetings get the most native experience. Calendar-connected Google Meet and Teams sessions can use a visible bot, while desktop My Notes captures microphone and system audio without joining the call. iOS and Android also have a dedicated Voice Recorder for room conversations.", "level": "strong", "sources": [ { "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Both products document broad support for desktop and mobile, with different scope and plan limits.", "analysis": "Krisp: Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation. Zoom AI: Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "productA": { "id": "krisp", "name": "Krisp", "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom desktop/mobile plus My Notes across common meeting platforms", "detail": "Zoom’s app footprint is broad. Exact AI feature availability varies by app, account, plan, region, and whether the meeting is native Zoom or third-party.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Both products document broad support for in-person capture and speaker labels, with different scope and plan limits.", "analysis": "Krisp: Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile. Zoom AI: Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong", "sources": [ { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Mobile My Notes and a dedicated Voice Recorder", "detail": "Mobile My Notes can transcribe a room and deletes its recording by default unless cloud saving is enabled. Voice Recorder keeps audio, transcript, and summary. It uses generic editable labels by default; when an admin enables Smart Name Tags, enrolled voice profiles can be named automatically. It currently supports twelve summary languages and requires cloud recording plus related transcript settings.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Both products document broad support for recordings, playback, and clips, with different scope and plan limits.", "analysis": "Krisp: Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams. Zoom AI: Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Rich Zoom cloud recordings; third-party and personal-note behavior varies", "detail": "Zoom recordings have strong transcript and playback integration. Mobile Voice Recorder keeps audio, while mobile My Notes deletes audio by default unless an admin enables cloud saving. Media behavior therefore depends on the exact capture path and account settings.", "level": "strong", "sources": [ { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "Krisp: Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner. Zoom AI: Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "productA": { "id": "krisp", "name": "Krisp", "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Meeting summaries, My Notes, Zoom Tasks, and Zoom-wide AI", "detail": "Built-in Zoom AI can summarize, answer questions, draft follow-up, and work across Zoom content. Zoom Tasks adds a central personal, team, and project task system: meeting and call summaries recommend source-linked work that can be assigned, prioritized, completed, grouped, and expanded into AI-generated steps. Suggested meeting tasks typically need a person to accept them before they join the task system.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "Zoom AI has broader documented support for people, companies, and context.", "analysis": "Krisp: Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages. Zoom AI: Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom context plus connected-source search in ZoomMate", "detail": "Built-in Zoom AI draws on meetings, chat, docs, mail, and other authorized Zoom sources. ZoomMate adds cited agentic search across the web and connected systems such as Salesforce, Jira, Slack, ServiceNow, Google, and Microsoft. It is broad context, though not organized primarily as meeting-specific person and company timelines.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Krisp has broader documented support for automatic sharing and workspace defaults.", "analysis": "Krisp: Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder. Zoom AI: Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong", "sources": [ { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Automatic Zoom summary sharing; personal My Notes stay private", "detail": "Account and group settings can automatically share Zoom meeting summaries with the host, internal invitees, or all invitees. My Notes starts private and must be shared manually into Zoom or Slack destinations, so behavior depends on the capture path.", "level": "available", "sources": [ { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." } ] } }, { "key": "automations", "label": "Automations", "lead": "Zoom AI has broader documented support for automations.", "analysis": "Krisp: Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas. Zoom AI: Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available", "sources": [ { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Zoom Tasks, native workflows, and newer agentic actions", "detail": "Paid Workplace users can turn meeting, call, chat, and mail context into Zoom Tasks; ZoomMate and Custom AI extend execution into connected systems such as Jira and ServiceNow. The core task workflow is strong, but suggested meeting tasks often require review, while deeper cross-app orchestration belongs to separately licensed products.", "level": "strong", "sources": [ { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Zoom AI has broader documented support for integrations.", "analysis": "Krisp: Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced. Zoom AI: Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Deep Zoom ecosystem plus app marketplace and third-party support", "detail": "Native suite integration is the advantage. Buyers with a mixed stack should map how meeting outcomes reach their CRM, issue tracker, and knowledge base without manual copying.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Both products document broad support for API, MCP, CLI, and data portability, with different scope and plan limits.", "analysis": "Krisp: The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise. Zoom AI: Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. The surface is broad but fragmented across Zoom products rather than one meeting-data model.", "productA": { "id": "krisp", "name": "Krisp", "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong", "sources": [ { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Broad APIs plus product-specific remote MCP servers", "detail": "Zoom APIs retrieve meeting summaries, recordings, transcripts, and My Notes content. Product-specific remote MCP servers let external agents search meetings and retrieve summaries, recordings, playback links, transcripts, next steps, chat, Canvas, and My Notes, with OAuth scopes and relevant product licenses. The surface is broad but fragmented across Zoom products rather than one meeting-data model.", "level": "strong", "sources": [ { "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Zoom AI has broader documented support for security, privacy, and admin.", "analysis": "Krisp: Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option. Zoom AI: Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "productA": { "id": "krisp", "name": "Krisp", "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Mature enterprise Zoom controls with feature-specific settings", "detail": "Enterprise administration is strong but settings and entitlements are complex across recordings, AI Companion, My Notes, third-party notetakers, regions, model routing, and retention. Zoom does not train on customer communications content; Zoom-hosted-only and zero-retention modes are available through account-team configuration for supported features.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ] } }, { "key": "languages", "label": "Languages", "lead": "Zoom AI has broader documented support for languages.", "analysis": "Krisp: Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages. Zoom AI: Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "productA": { "id": "krisp", "name": "Krisp", "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited", "sources": [ { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." } ] }, "productB": { "id": "zoom-ai", "name": "Zoom AI and ZoomMate", "summary": "Broad multilingual support, varying by AI feature", "detail": "Zoom supports many spoken languages across transcription and AI features, but coverage is feature-specific. Confirm the exact meeting-summary and question-answering language needed.", "level": "strong", "sources": [ { "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI.", "bestFor": "Companies that want one shared meeting system across sales, product, engineering, recruiting, customer success, and leadership—with automatic sharing, function-specific workflows, and complete data for people, agents, and their own software.", "lessIdealFor": "A team that only wants a cheap transcript now and then, or a sales organization buying mainly for forecasting and rep coaching.", "decisionSummary": { "fit": "Every meeting becomes shared, useful company memory", "chooseFor": [ "Detailed notes; always speaker-labeled", "People and AI agents; leading security" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access." }, "strengths": [ "Online, in-person, phone, desktop, mobile, Watch, bot, and botless capture all produce a speaker-labeled transcript; every route can keep its recording or discard it after notes are made.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Industry-leading security practices include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal." ], "tradeoffs": [ "The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want the same speaker-labeled record from an online call, a room, a phone recording, or your Watch.", "You want notes designed to stand alone and follow-through that does not disappear inside each meeting: assigned action items, one workspace-wide list, and a path into your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context." ], "features": { "capture": { "summary": "Any meeting, with the same speaker-labeled result", "detail": "Use the meeting bot for scheduled Zoom, Google Meet, Teams, and Webex calls; record locally from macOS or Windows with no bot; use iPhone, Android, or Apple Watch in person; or import a phone call or existing file. Whichever path you take, Circleback processes it into a speaker-labeled transcript, notes, and action items in the same workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop apps handle bot-free system audio and video. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch can record from your wrist without the iPhone nearby, then sends the meeting through the same transcription and notes pipeline.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record an in-person meeting from iOS, Android, macOS, Windows, or Apple Watch. Circleback separates and labels the speakers instead of returning one undifferentiated wall of text. Imported phone recordings get the same treatment.", "level": "strong" }, "recordings": { "summary": "A recording when you want one; notes-only when you do not", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Our editorial judgment is that Circleback’s notes are more detailed and need less transcript archaeology than the short recaps common in meeting tools. It automatically creates action items, assigns each one to an owner when the conversation makes the owner clear, and gathers work from every meeting in a workspace-wide view where it can be filtered and marked done. Custom insights extract the fields a team cares about, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "A shared company memory, not isolated meeting pages", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "One automation layer for every function", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Zapier, Make, webhooks, and custom MCP servers cover the long tail.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Use the stack from ChatGPT or Claude, build internal tools, or receive meeting payloads by webhook.", "level": "strong" }, "admin": { "summary": "Industry-leading security, privacy, and governance", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://support.circleback.ai/en/articles/11090138-getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback optional recording storage", "url": "https://support.circleback.ai/en/articles/10581965-configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://support.circleback.ai/en/articles/13249081-circleback-mcp", "note": "Read-only access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags." }, { "label": "Circleback CLI documentation", "url": "https://support.circleback.ai/en/articles/14677613-circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://support.circleback.ai/en/articles/13615023-ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://support.circleback.ai/en/articles/10460582-automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://support.circleback.ai/en/articles/10460553-security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://support.circleback.ai/en/articles/13622158-integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: Krisp or Zoom AI and ZoomMate?", "answer": "Krisp is a vendor-neutral audio and meeting utility across calling apps. Zoom AI is the bundled productivity layer for teams centered on Zoom Workplace." }, { "question": "Which is less expensive, Krisp or Zoom AI and ZoomMate?", "answer": "Krisp: Core from $8/user/month annually; Advanced from $15 annually. Zoom AI and ZoomMate: Limited My Notes is free; core Zoom AI is bundled with paid Workplace; ZoomMate is separate. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can Krisp and Zoom AI and ZoomMate record without a bot?", "answer": "Krisp: Bot-free system-audio capture. Zoom AI and ZoomMate: Native Zoom, a third-party bot, bot-free desktop My Notes, and mobile voice recording. The useful check is whether your required capture mode keeps video, a recording, and speaker names." }, { "question": "Which is better for a whole company?", "answer": "First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. Krisp: Calendar, manager, and recurring-channel auto-sharing. Zoom AI: Automatic Zoom summary sharing; personal My Notes stay private." }, { "question": "Can I access and move the full meeting data?", "answer": "Krisp: MCP with transcripts and tasks, plus webhooks on Core. Zoom AI: Broad APIs plus product-specific remote MCP servers. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "krisp", "productName": "Krisp", "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and ZoomMate overview", "url": "https://www.zoom.com/en/products/ai-assistant/", "note": "Current ZoomMate, My Notes, free allowance, agentic workflow, credit, and connected-source capabilities." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and ZoomMate transition", "url": "https://www.zoom.com/en/blog/zoom-ai-companion-zoommate/", "note": "Retirement of the AI Companion feature brand, continued built-in Zoom AI, and ZoomMate as the separate agentic product." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI and My Notes pricing", "url": "https://zoom.us/pricing/aic", "note": "Basic allowances, paid Workplace inclusion, My Notes, ZoomMate licensing, and AI-credit packaging." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom third-party meeting support", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080354", "note": "Google Meet/Teams calendar requirements, visible bot, and paid-plan eligibility." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom agentic AI announcement", "url": "https://news.zoom.com/zooms-new-agentic-ai-capabilities-supercharge-focus-and-productivity/", "note": "February 2026 My Notes, mobile voice recorder, third-party, and workflow expansion." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes mobile", "url": "https://news.zoom.com/my-notes-on-mobile/", "note": "May 2026 in-person capture, privacy, sync, and sharing destinations." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes help", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849", "note": "Desktop/mobile requirements, third-party mobile limits, recording defaults, privacy, transcript, and sharing behavior." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Voice Recorder", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0080794", "note": "Mobile in-person audio, transcript, summary, speaker-name editing, language scope, and account requirements." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Smart Name Tags", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0082489", "note": "Admin-controlled voice-profile enrollment and automatic naming in Voice Recorder transcripts." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom Tasks", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0078289", "note": "AI task recommendations from meetings and calls, acceptance flow, assignment, source grouping, completion, due dates, priorities, and generated execution steps." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom My Notes API", "url": "https://developers.zoom.us/docs/my-notes/", "note": "Programmatic access to My Notes content, transcripts, action items, and external workflows." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom meeting APIs", "url": "https://developers.zoom.us/docs/api/meetings/", "note": "Meeting-summary, recording, transcript, and AI Companion controls and scopes." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom remote MCP servers", "url": "https://developers.zoom.us/docs/mcp/servers/", "note": "Product-specific remote MCP endpoints, OAuth, rate limits, and supported interaction model." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom for Claude connector", "url": "https://developers.zoom.us/docs/mcp/plug-ins-and-connectors/claude-connector/", "note": "Meeting search plus summaries, recordings, transcripts, playback links, next steps, My Notes, chat, and Canvas access." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom meeting-summary settings", "url": "https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057960", "note": "Account and group defaults for automatically sharing meeting summaries with hosts and invitees." }, { "productId": "zoom-ai", "productName": "Zoom AI and ZoomMate", "label": "Zoom AI Companion security and privacy", "url": "https://library.zoom.com/ai/ai-whitepaper", "note": "No-training commitment, model-provider routing, regional processing, temporary retention, and zero-retention options." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }