# tl;dv vs Circleback: pricing, features, and which is better > tl;dv and Circleback compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/tldv-vs-circleback - Structured JSON: https://circleback.ai/compare/tldv-vs-circleback.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Circleback-authored direct comparison. The point of view is explicit, and each product gets credit for what it does well. ## Short answer tl;dv is generous for online recording. Circleback covers more kinds of conversations and more of the work after them. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## tl;dv at a glance tl;dv combines unlimited meeting recording on its free tier with clips, reels, recurring reports, playbooks, and sales coaching. Its newer bot-free desktop mode broadens capture, but that mode is audio-only and drops video, screen share, and chat. **Best for:** Individuals and customer-facing teams that want a generous free recorder, easy clips, recurring multi-meeting reports, and optional sales playbooks. **Less ideal for:** Teams that need a mature mobile rollout, video in bot-free mode, stable API contracts, durable free-plan retention, or one cross-functional company context layer. **Price:** Free; Pro from $18/user/month annually; Business from $29 annually Free includes unlimited recordings and transcripts, but recordings are retained for three months, older recordings are archived shortly after processing, advanced AI credits are lifetime-limited, and after the first ten meetings generated notes cover only the first ten minutes. Paid prices are per user/month: Pro is $18 with annual billing or $29 month-to-month; Business is $29 or $39. Enterprise is quoted separately. **Free option:** Yes: unlimited recordings and transcripts, with retention, archive, AI-note, credit, duration, and concurrency limits. ### tl;dv strengths - One of the broadest free recording and transcription allowances, despite meaningful retention and AI-output limits. - Strong clips, reels, highlights, multi-meeting reports, playbooks, and sales coaching workflows. - Bot and bot-free macOS/Windows capture now sit beside an early mobile recorder for in-person conversations. - Recurring AI reports and conditional Slack workflows are particularly good at turning many calls into a compact digest with decisions and owner/deadline action lists. ### tl;dv tradeoffs - Bot-free capture is audio-only: no video, screen sharing, or meeting chat is preserved. - The newly documented mobile recorder is still described as an early-stage testing experience rather than a mature production path. - Free recordings are retained for three months and quickly archived; after the first ten meetings, generated notes cover only the first ten minutes. - The public API is labeled v1alpha1, and MCP searches typically return at most 50 meetings per query. - There is no bulk meeting export in the product. Individual recording downloads require both owner and downloader to be on a paid plan, plus editor or admin access. - The domain-level Organization is automatic rather than a governed tenant: any same-domain user can join it and the Organization itself cannot be deleted. Paid Teams provide the actual admin hierarchy. - Several advanced AI, sales, and multilingual capabilities are reserved for higher plans. - tl;dv can extract assigned action lists and send them elsewhere, but it does not document a native workspace-wide task system with assignee queues, status, due dates, and completion tracking. ### Choose tl;dv when - Unlimited free recording matters more than unlimited AI notes. - Your workflow revolves around clips, playlists, sales playbooks, and recurring topic reports. - You are comfortable using a bot when video, screen share, and chat need to be retained. ## Circleback at a glance Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. **Best for:** Companies that want one shared meeting system across sales, product, engineering, recruiting, customer success, and leadership—with automatic sharing, function-specific workflows, and complete data for people, agents, and their own software. **Less ideal for:** A team that only wants a cheap transcript now and then, or a sales organization buying mainly for forecasting and rep coaching. **Price:** Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually Free includes unlimited meetings and members with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging. **Free option:** Free includes unlimited meetings and members, with 30 days of meeting and recording history, limited automations, and API, MCP, and CLI access. ### Circleback strengths - Online, in-person, phone, desktop, mobile, Watch, bot, and botless capture all produce a speaker-labeled transcript; every route can keep its recording or discard it after notes are made. - The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker. - Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it. - Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI. - Industry-leading security practices include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal. ### Circleback tradeoffs - The Free plan has shorter history and limited automations. Pro adds automations with all integrations, including Notion, HubSpot, Salesforce, Attio, webhooks, and many more apps, plus custom AI insights. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere. - It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting. - It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript. - Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review. ### Choose Circleback when - You want the same speaker-labeled record from an online call, a room, a phone recording, or your Watch. - You want notes designed to stand alone and follow-through that does not disappear inside each meeting: assigned action items, one workspace-wide list, and a path into your issue tracker. - You want Circleback to look things up and do the next step in the apps where your team works. - You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context. ## Feature comparison | What matters | tl;dv | Circleback | | --- | --- | --- | | Capture options | Broad support — Meeting bot or bot-free desktop recording. macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. | Broad support — Any meeting, with the same speaker-labeled result. Use the meeting bot for scheduled Zoom, Google Meet, Teams, and Webex calls; record locally from macOS or Windows with no bot; use iPhone, Android, or Apple Watch in person; or import a phone call or existing file. Whichever path you take, Circleback processes it into a speaker-labeled transcript, notes, and action items in the same workspace. | | Desktop and mobile | Available with limits — Web, Chrome, macOS, Windows, and an early mobile app. Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. | Broad support — Web, macOS, Windows, iOS, Android, and Apple Watch. Desktop apps handle bot-free system audio and video. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch can record from your wrist without the iPhone nearby, then sends the meeting through the same transcription and notes pipeline. | | In-person capture and speaker labels | Available with limits — Desktop microphone or early-stage mobile recording. A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. | Broad support — Phone, desktop, or Watch—with speaker labels. Record an in-person meeting from iOS, Android, macOS, Windows, or Apple Watch. Circleback separates and labels the speakers instead of returning one undifferentiated wall of text. Imported phone recordings get the same treatment. | | Recordings, playback, and clips | Broad support — Rich playback, clips, and reels—with a botless video caveat. Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. | Broad support — A recording when you want one; notes-only when you do not. Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off. | | Notes, action items, and search | Broad support — AI notes, action digests, multi-meeting reports, and topic tracking. The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. | Broad support — Detailed standalone notes, assigned action items, and cited search. Our editorial judgment is that Circleback’s notes are more detailed and need less transcript archaeology than the short recaps common in meeting tools. It automatically creates action items, assigns each one to an owner when the conversation makes the owner clear, and gathers work from every meeting in a workspace-wide view where it can be filtered and marked done. Custom insights extract the fields a team cares about, while Assistant searches meetings and connected email with citations. | | People, companies, and context | Available with limits — Meeting library and multi-meeting synthesis. tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. | Broad support — A shared company memory, not isolated meeting pages. Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team. | | Automatic sharing and workspace defaults | Broad support — Granular team privacy defaults and automatic sharing. Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. | Broad support — Conditional automatic sharing with workspace safeguards. Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations. | | Automations | Broad support — Recurring AI reports and sales workflows. Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. | Broad support — One automation layer for every function. Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings. | | Integrations | Available with limits — CRM and collaboration integrations on paid plans. tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. | Broad support — Search other apps, then do the work there. Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Zapier, Make, webhooks, and custom MCP servers cover the long tail. | | API, MCP, CLI, and data portability | Available with limits — MCP on Pro+ and a public alpha API. MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. | Broad support — The same complete meeting data for people and AI agents. Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Use the stack from ChatGPT or Claude, build internal tools, or receive meeting payloads by webhook. | | Security, privacy, and admin | Available with limits — Paid Team controls, with a looser domain Organization layer. Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. | Broad support — Industry-leading security, privacy, and governance. Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats. | | Languages | Available with limits — Multilingual transcription; advanced multilingual mode is plan-gated. Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. | Broad support — 100+ transcription languages. Users can choose from more than 100 meeting languages and separately control the output language used for generated notes. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **tl;dv:** Meeting bot or bot-free desktop recording. macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot). **Circleback:** Any meeting, with the same speaker-labeled result. Use the meeting bot for scheduled Zoom, Google Meet, Teams, and Webex calls; record locally from macOS or Windows with no bot; use iPhone, Android, or Apple Watch in person; or import a phone call or existing file. Whichever path you take, Circleback processes it into a speaker-labeled transcript, notes, and action items in the same workspace. Evidence: [Circleback product guide](https://circleback.ai/llms.txt), [Circleback recording guide](https://support.circleback.ai/en/articles/11090138-getting-started-with-recording). ### Desktop and mobile **Circleback has broader documented support for desktop and mobile.** **tl;dv:** Web, Chrome, macOS, Windows, and an early mobile app. Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot), [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app). **Circleback:** Web, macOS, Windows, iOS, Android, and Apple Watch. Desktop apps handle bot-free system audio and video. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch can record from your wrist without the iPhone nearby, then sends the meeting through the same transcription and notes pipeline. Evidence: [Circleback recording guide](https://support.circleback.ai/en/articles/11090138-getting-started-with-recording), [Circleback mobile and Apple Watch apps](https://circleback.ai/mobile). ### In-person capture and speaker labels **Circleback has broader documented support for in-person capture and speaker labels.** **tl;dv:** Desktop microphone or early-stage mobile recording. A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. Evidence: [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app), [tl;dv speaker identification](https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript). **Circleback:** Phone, desktop, or Watch—with speaker labels. Record an in-person meeting from iOS, Android, macOS, Windows, or Apple Watch. Circleback separates and labels the speakers instead of returning one undifferentiated wall of text. Imported phone recordings get the same treatment. Evidence: [Circleback product guide](https://circleback.ai/llms.txt), [Circleback mobile and Apple Watch apps](https://circleback.ai/mobile). ### Recordings, playback, and clips **Both products document broad support for recordings, playback, and clips, with different scope and plan limits.** **tl;dv:** Rich playback, clips, and reels—with a botless video caveat. Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot), [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan). **Circleback:** A recording when you want one; notes-only when you do not. Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off. Evidence: [Circleback recording guide](https://support.circleback.ai/en/articles/11090138-getting-started-with-recording), [Circleback optional recording storage](https://support.circleback.ai/en/articles/10581965-configure-whether-meeting-recordings-are-saved). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **tl;dv:** AI notes, action digests, multi-meeting reports, and topic tracking. The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan), [tl;dv AI prompts](https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration). **Circleback:** Detailed standalone notes, assigned action items, and cited search. Our editorial judgment is that Circleback’s notes are more detailed and need less transcript archaeology than the short recaps common in meeting tools. It automatically creates action items, assigns each one to an owner when the conversation makes the owner clear, and gathers work from every meeting in a workspace-wide view where it can be filtered and marked done. Custom insights extract the fields a team cares about, while Assistant searches meetings and connected email with citations. Evidence: [Circleback product guide](https://circleback.ai/llms.txt), [Circleback action items in Linear](https://support.circleback.ai/en/articles/13622158-integrate-with-linear), [Circleback CLI documentation](https://support.circleback.ai/en/articles/14677613-circleback-cli). ### People, companies, and context **Circleback has broader documented support for people, companies, and context.** **tl;dv:** Meeting library and multi-meeting synthesis. tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. Evidence: [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp). **Circleback:** A shared company memory, not isolated meeting pages. Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team. Evidence: [Circleback product guide](https://circleback.ai/llms.txt). ### Automatic sharing and workspace defaults **Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.** **tl;dv:** Granular team privacy defaults and automatic sharing. Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. Evidence: [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults). **Circleback:** Conditional automatic sharing with workspace safeguards. Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations. Evidence: [Circleback automatic sharing](https://support.circleback.ai/en/articles/10460582-automatically-share-meetings-with-your-workspace), [Circleback enforced workspace settings](https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings). ### Automations **Both products document broad support for automations, with different scope and plan limits.** **tl;dv:** Recurring AI reports and sales workflows. Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv Slack workflows](https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration). **Circleback:** One automation layer for every function. Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings. Evidence: [Circleback product guide](https://circleback.ai/llms.txt). ### Integrations **Circleback has broader documented support for integrations.** **tl;dv:** CRM and collaboration integrations on paid plans. tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing). **Circleback:** Search other apps, then do the work there. Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Zapier, Make, webhooks, and custom MCP servers cover the long tail. Evidence: [Circleback product guide](https://circleback.ai/llms.txt), [Circleback Assistant connectors](https://support.circleback.ai/en/articles/13615023-ask-circleback-assistant). ### API, MCP, CLI, and data portability **Circleback has broader documented support for API, MCP, CLI, and data portability.** **tl;dv:** MCP on Pro+ and a public alpha API. MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. Evidence: [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp), [tl;dv API](https://intercom.help/tldv/en/articles/11583137-api), [tl;dv download limits](https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording). **Circleback:** The same complete meeting data for people and AI agents. Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Use the stack from ChatGPT or Claude, build internal tools, or receive meeting payloads by webhook. Evidence: [Circleback public API](https://circleback.ai/docs/api), [Circleback MCP documentation](https://support.circleback.ai/en/articles/13249081-circleback-mcp), [Circleback CLI documentation](https://support.circleback.ai/en/articles/14677613-circleback-cli). ### Security, privacy, and admin **Circleback has broader documented support for security, privacy, and admin.** **tl;dv:** Paid Team controls, with a looser domain Organization layer. Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults), [tl;dv organization and team model](https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference), [tl;dv permission levels](https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels). **Circleback:** Industry-leading security, privacy, and governance. Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SAML or OIDC) and SCIM provisioning, configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats. Evidence: [Circleback enforced workspace settings](https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings), [Circleback security and data processing](https://circleback.ai/dpa), [Circleback security overview](https://support.circleback.ai/en/articles/10460553-security), [Circleback security portal](https://security.circleback.ai/). ### Languages **Circleback has broader documented support for languages.** **tl;dv:** Multilingual transcription; advanced multilingual mode is plan-gated. Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot). **Circleback:** 100+ transcription languages. Users can choose from more than 100 meeting languages and separately control the output language used for generated notes. Evidence: [Circleback product guide](https://circleback.ai/llms.txt). ## Where each one fits **tl;dv:** Pick tl;dv for free online recordings, clips, reels, recurring action-item reports, and playbooks, especially if a bot is fine. **Circleback:** Pick Circleback for phone and Watch capture, speaker labels in every mode, optional recordings, relationship context, assigned actions, a complete meeting API, and first-party MCP and CLI. **Worth knowing:** Circleback has a Free plan for getting started. tl;dv remains a strong place to start for online calls, and its recurring reports are useful; it does not document the same native task lifecycle with assignment, status, and completion. ## Frequently asked questions ### Which is better: tl;dv or Circleback? tl;dv is generous for online recording. Circleback covers more kinds of conversations and more of the work after them. ### Which is less expensive, tl;dv or Circleback? tl;dv: Free; Pro from $18/user/month annually; Business from $29 annually. Circleback: Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can tl;dv and Circleback record without a bot? tl;dv: Meeting bot or bot-free desktop recording. Circleback: Any meeting, with the same speaker-labeled result. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. tl;dv: Granular team privacy defaults and automatic sharing. Circleback: Conditional automatic sharing with workspace safeguards. ### Can I access and move the full meeting data? Circleback is built for people and AI agents: the complete meeting record available in the product is also available through API, MCP, and CLI. tl;dv: MCP on Pro+ and a public alpha API. Compare transcript, export, plan, and retention limits. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a disclosed Circleback-authored direct comparison. There are no paid placements or affiliate rankings. ## First-party sources ### tl;dv sources - [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing): Official Free, Pro, Business, and Enterprise pricing and plan scope. - [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan): Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency. - [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app): Recently launched early-stage mobile recording for in-person meetings. - [tl;dv speaker identification](https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript): General automatic speaker identification; the article does not document mobile-mode parity. - [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot): Desktop capture and the audio-only limitation. - [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp): Plan eligibility, tools, access model, and result behavior. - [tl;dv API](https://intercom.help/tldv/en/articles/11583137-api): Pro/Business eligibility and v1alpha1 status. - [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults): Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings. - [tl;dv download limits](https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording): No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads. - [tl;dv organization and team model](https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference): Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy. - [tl;dv permission levels](https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels): Team roles, admin behavior, and the non-deletable domain Organization. - [tl;dv AI prompts](https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration): Cross-meeting action-item reports grouped by participant and date plus common analysis workflows. - [tl;dv Slack workflows](https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration): Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception. ### Circleback sources - [Circleback product guide](https://circleback.ai/llms.txt): Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources. - [Circleback pricing](https://circleback.ai/pricing): Current plan prices, included features, Business controls, Enterprise options, and free viewer seats. - [Circleback recording guide](https://support.circleback.ai/en/articles/11090138-getting-started-with-recording): Desktop, mobile, bot, and import capture paths for online and in-person conversations. - [Circleback optional recording storage](https://support.circleback.ai/en/articles/10581965-configure-whether-meeting-recordings-are-saved): Keep notes, action items, transcript, and insights while disabling stored audio and video. - [Circleback mobile and Apple Watch apps](https://circleback.ai/mobile): iOS, Android, and Apple Watch capture for in-person meetings and conversations. - [Circleback public API](https://circleback.ai/docs/api): Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies. - [Circleback MCP documentation](https://support.circleback.ai/en/articles/13249081-circleback-mcp): Read-only access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags. - [Circleback CLI documentation](https://support.circleback.ai/en/articles/14677613-circleback-cli): Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search. - [Circleback Assistant connectors](https://support.circleback.ai/en/articles/13615023-ask-circleback-assistant): Search and take action in connected work apps from Circleback Assistant. - [Circleback automatic sharing](https://support.circleback.ai/en/articles/10460582-automatically-share-meetings-with-your-workspace): Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace. - [Circleback enforced workspace settings](https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings): Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings. - [Circleback security and data processing](https://circleback.ai/dpa): Retention responsibilities, subprocessors, and United States primary processing operations. - [Circleback security overview](https://support.circleback.ai/en/articles/10460553-security): Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest. - [Circleback security portal](https://security.circleback.ai/): Compliance materials, security controls, subprocessors, and an external infrastructure pentest report. - [Circleback action items in Linear](https://support.circleback.ai/en/articles/13622158-integrate-with-linear): Automatically create Linear issues from meeting action items and preserve the matched assignee.