{ "@context": "https://schema.org", "@type": "Dataset", "@id": "https://circleback.ai/compare/tldv-vs-krisp#dataset", "schemaVersion": 4, "type": "SoftwareApplicationComparison", "slug": "tldv-vs-krisp", "url": "https://circleback.ai/compare/tldv-vs-krisp", "canonicalUrl": "https://circleback.ai/compare/tldv-vs-krisp", "title": "tl;dv vs Krisp: pricing, features, and which is better", "description": "Compare tl;dv vs Krisp on pricing, notes, action items, recordings, capture, and integrations. Source-backed research with candid tradeoffs.", "inLanguage": "en-US", "isAccessibleForFree": true, "representations": { "html": "https://circleback.ai/compare/tldv-vs-krisp", "markdown": "https://circleback.ai/compare/tldv-vs-krisp.md", "json": "https://circleback.ai/compare/tldv-vs-krisp.json", "describedBy": "https://circleback.ai/compare/llms.txt" }, "editorialPerspective": "Neutral competitor comparison; Circleback is presented only as a labeled third option.", "verdict": "Choose tl;dv for a video library, clips, and recurring analysis. Choose Krisp when noise removal, voice isolation, bot-free device capture, and a shared action center come first.", "products": [ { "id": "tldv", "name": "tl;dv", "shortName": "tl;dv", "logoPath": "/marketing/comparisons/logos/tldv.png", "website": "https://tldv.io", "tagline": "A generous recorder with clips, multi-meeting reports, and increasingly sales-focused AI.", "positioning": "tl;dv combines unlimited meeting recording on its free tier with clips, reels, recurring reports, playbooks, and sales coaching. Its newer bot-free desktop mode broadens capture, but that mode is audio-only and drops video, screen share, and chat.", "bestFor": "Individuals and customer-facing teams that want a generous free recorder, easy clips, recurring multi-meeting reports, and optional sales playbooks.", "lessIdealFor": "Teams that need a mature mobile rollout, video in bot-free mode, stable API contracts, durable free-plan retention, or one cross-functional company context layer.", "decisionSummary": { "fit": "Free online recording, clips, and recurring reports", "chooseFor": [ "A generous free recorder", "Clips and sales playbooks" ], "watchFor": [ "Bot-free mode drops video and chat", "No bulk export; API is alpha" ] }, "pricing": { "headline": "Free; Pro from $18/user/month annually; Business from $29 annually", "detail": "Free includes unlimited recordings and transcripts, but recordings are retained for three months, older recordings are archived shortly after processing, advanced AI credits are lifetime-limited, and after the first ten meetings generated notes cover only the first ten minutes. Paid prices are per user/month: Pro is $18 with annual billing or $29 month-to-month; Business is $29 or $39. Enterprise is quoted separately.", "freePlan": "Yes: unlimited recordings and transcripts, with retention, archive, AI-note, credit, duration, and concurrency limits." }, "strengths": [ "One of the broadest free recording and transcription allowances, despite meaningful retention and AI-output limits.", "Strong clips, reels, highlights, multi-meeting reports, playbooks, and sales coaching workflows.", "Bot and bot-free macOS/Windows capture now sit beside an early mobile recorder for in-person conversations.", "Recurring AI reports and conditional Slack workflows are particularly good at turning many calls into a compact digest with decisions and owner/deadline action lists." ], "tradeoffs": [ "Bot-free capture is audio-only: no video, screen sharing, or meeting chat is preserved.", "The newly documented mobile recorder is still described as an early-stage testing experience rather than a mature production path.", "Free recordings are retained for three months and quickly archived; after the first ten meetings, generated notes cover only the first ten minutes.", "The public API is labeled v1alpha1, and MCP searches typically return at most 50 meetings per query.", "There is no bulk meeting export in the product. Individual recording downloads require both owner and downloader to be on a paid plan, plus editor or admin access.", "The domain-level Organization is automatic rather than a governed tenant: any same-domain user can join it and the Organization itself cannot be deleted. Paid Teams provide the actual admin hierarchy.", "Several advanced AI, sales, and multilingual capabilities are reserved for higher plans.", "tl;dv can extract assigned action lists and send them elsewhere, but it does not document a native workspace-wide task system with assignee queues, status, due dates, and completion tracking." ], "chooseIf": [ "Unlimited free recording matters more than unlimited AI notes.", "Your workflow revolves around clips, playlists, sales playbooks, and recurring topic reports.", "You are comfortable using a bot when video, screen share, and chat need to be retained." ], "features": { "capture": { "summary": "Meeting bot or bot-free desktop recording", "detail": "macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms.", "level": "strong" }, "platforms": { "summary": "Web, Chrome, macOS, Windows, and an early mobile app", "detail": "Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing.", "level": "available" }, "inPerson": { "summary": "Desktop microphone or early-stage mobile recording", "detail": "A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture.", "level": "available" }, "recordings": { "summary": "Rich playback, clips, and reels—with a botless video caveat", "detail": "Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat.", "level": "strong" }, "notesAndSearch": { "summary": "AI notes, action digests, multi-meeting reports, and topic tracking", "detail": "The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes.", "level": "strong" }, "companyMemory": { "summary": "Meeting library and multi-meeting synthesis", "detail": "tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model.", "level": "available" }, "sharing": { "summary": "Granular team privacy defaults and automatic sharing", "detail": "Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule.", "level": "strong" }, "automations": { "summary": "Recurring AI reports and sales workflows", "detail": "Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder.", "level": "strong" }, "integrations": { "summary": "CRM and collaboration integrations on paid plans", "detail": "tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows.", "level": "available" }, "agentsAndApi": { "summary": "MCP on Pro+ and a public alpha API", "detail": "MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution.", "level": "available" }, "admin": { "summary": "Paid Team controls, with a looser domain Organization layer", "detail": "Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only.", "level": "available" }, "languages": { "summary": "Multilingual transcription; advanced multilingual mode is plan-gated", "detail": "Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise.", "level": "available" } }, "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." }, { "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." }, { "label": "tl;dv speaker identification", "url": "https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript", "note": "General automatic speaker identification; the article does not document mobile-mode parity." }, { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." }, { "label": "tl;dv API", "url": "https://intercom.help/tldv/en/articles/11583137-api", "note": "Pro/Business eligibility and v1alpha1 status." }, { "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." }, { "label": "tl;dv download limits", "url": "https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording", "note": "No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads." }, { "label": "tl;dv organization and team model", "url": "https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference", "note": "Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy." }, { "label": "tl;dv permission levels", "url": "https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels", "note": "Team roles, admin behavior, and the non-deletable domain Organization." }, { "label": "tl;dv AI prompts", "url": "https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration", "note": "Cross-meeting action-item reports grouped by participant and date plus common analysis workflows." }, { "label": "tl;dv Slack workflows", "url": "https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration", "note": "Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception." } ] }, { "id": "krisp", "name": "Krisp", "shortName": "Krisp", "logoPath": "/marketing/comparisons/logos/krisp.png", "website": "https://krisp.ai", "tagline": "Bot-free notes paired with real-time noise cancellation and voice technology.", "positioning": "Krisp’s differentiator is not another summary format—it is the audio layer. Noise cancellation, voice isolation, and accent conversion sit beside a capable bot-free note taker, recordings, mobile capture, MCP, and webhooks.", "bestFor": "People who work in noisy environments, contact centers, or distributed teams where call clarity and bot-free capture matter as much as the notes.", "lessIdealFor": "Teams that need 100+ languages, a broad company knowledge graph, deep multi-system automations, or advanced governance without an enterprise contract.", "decisionSummary": { "fit": "Bot-free notes with real-time audio cleanup", "chooseFor": [ "Noise removal and call clarity", "Low-cost bot-free capture" ], "watchFor": [ "Mobile lacks its noise cancellation", "US cloud; HIPAA starts at 100 seats" ] }, "pricing": { "headline": "Core from $8/user/month annually; Advanced from $15 annually", "detail": "Prices are per user/month. Core is $8 with annual billing or $16 month-to-month and includes unlimited bot-free notes, audio recording, screen/video recording, optional bot video, in-person capture, AI chat, MCP, webhooks, integrations, and 10 GB storage. Advanced is $15 or $30 and adds Salesforce, manager/deal views, policy enforcement, team webhooks, and 60 GB. Enterprise is custom.", "freePlan": "No permanent free plan is shown; a seven-day trial is available." }, "strengths": [ "Krisp’s clearest differentiator is real-time noise cancellation, voice isolation, and accent conversion across calling apps.", "Bot-free audio and screen/video capture, optional bot-based video, iOS/Android in-person support, AI chat, MCP, and webhooks come at a relatively low entry price.", "Action items are automatically generated and assigned, then managed workspace-wide with assignees, due dates, priority, and status.", "On-device and private deployment options for enterprise customers with strict audio requirements.", "Krisp says meeting data is not used to train its AI models; transcript-only audio can be processed on-device or deleted immediately after cloud transcription." ], "tradeoffs": [ "Mobile recording does not include Krisp’s signature noise cancellation.", "Core includes only 10 GB of storage, while Salesforce, policy enforcement, manager views, and stronger team workflows require Advanced.", "HIPAA/BAA is listed for enterprise deployments of 100+ seats.", "Its 16-language count is materially narrower than products advertising 75–100+ languages.", "Calendar-based speaker names are documented for one-on-one calls; group meetings still require a closer test of diarization and naming behavior.", "Standard cloud meeting data is stored in the United States with no general regional-storage option. Enterprise pricing advertises a negotiable data-center choice and on-device private processing, so residency-sensitive buyers should verify the deployed architecture." ], "chooseIf": [ "Call clarity and bot-free capture are the top requirements.", "You want AV recording, MCP, webhooks, and mobile capture at a low per-recorder price.", "Your enterprise may need private or on-device audio processing." ], "features": { "capture": { "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop.", "level": "strong" }, "platforms": { "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong" }, "inPerson": { "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong" }, "recordings": { "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams.", "level": "strong" }, "notesAndSearch": { "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner.", "level": "strong" }, "companyMemory": { "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited" }, "sharing": { "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong" }, "automations": { "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available" }, "integrations": { "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available" }, "agentsAndApi": { "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong" }, "admin": { "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available" }, "languages": { "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited" } }, "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] } ], "dimensions": [ { "key": "capture", "label": "Capture options", "lead": "Both products document broad support for capture options, with different scope and plan limits.", "analysis": "tl;dv: macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. Krisp: Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Meeting bot or bot-free desktop recording", "detail": "macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms.", "level": "strong", "sources": [ { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Bot-free system-audio capture", "detail": "Krisp records through the device rather than joining meetings as a participant. Its audio-processing layer works across calling apps on desktop.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] } }, { "key": "platforms", "label": "Desktop and mobile", "lead": "Krisp has broader documented support for desktop and mobile.", "analysis": "tl;dv: Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. Krisp: Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Web, Chrome, macOS, Windows, and an early mobile app", "detail": "Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing.", "level": "available", "sources": [ { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "macOS, Windows, iOS, and Android", "detail": "Desktop combines recording with noise cancellation and voice features. Mobile supports in-person recording but not noise cancellation.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." } ] } }, { "key": "inPerson", "label": "In-person capture and speaker labels", "lead": "Krisp has broader documented support for in-person capture and speaker labels.", "analysis": "tl;dv: A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. Krisp: Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Desktop microphone or early-stage mobile recording", "detail": "A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture.", "level": "available", "sources": [ { "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." }, { "label": "tl;dv speaker identification", "url": "https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript", "note": "General automatic speaker identification; the article does not document mobile-mode parity." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Native iOS and Android room capture", "detail": "Mobile apps record and upload in-person conversations, but Krisp only documents automatic calendar-based speaker names for one-on-one meetings; ad-hoc meetings need manual assignment. The flagship noise-cancellation capability is also unavailable on mobile.", "level": "strong", "sources": [ { "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." } ] } }, { "key": "recordings", "label": "Recordings, playback, and clips", "lead": "Both products document broad support for recordings, playback, and clips, with different scope and plan limits.", "analysis": "tl;dv: Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. Krisp: Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Rich playback, clips, and reels—with a botless video caveat", "detail": "Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat.", "level": "strong", "sources": [ { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Bot-free audio and screen/video; optional bot video", "detail": "Krisp now documents bot-free screen/video recording on supported macOS and Windows versions, correcting its older audio-only framing. An optional Krisp bot can also retain meeting video. Advanced adds richer collaboration such as trimming and comments plus more storage, and storage quotas matter for recording-heavy teams.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." } ] } }, { "key": "notesAndSearch", "label": "Notes, action items, and search", "lead": "Both products document broad support for notes, action items, and search, with different scope and plan limits.", "analysis": "tl;dv: The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. Krisp: Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "AI notes, action digests, multi-meeting reports, and topic tracking", "detail": "The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes.", "level": "strong", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." }, { "label": "tl;dv AI prompts", "url": "https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration", "note": "Cross-meeting action-item reports grouped by participant and date plus common analysis workflows." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "AI notes plus a centralized, assigned action-item tracker", "detail": "Krisp automatically generates and assigns action items when calendar identity or transcript speaker identity is available. The workspace action center supports all-team and assigned-to-me views, reassignment, due dates, priority, status, and completion. This is a real product strength, even though the broader relationship-memory layer remains thinner.", "level": "strong", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." } ] } }, { "key": "companyMemory", "label": "People, companies, and context", "lead": "tl;dv has broader documented support for people, companies, and context.", "analysis": "tl;dv: tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. Krisp: Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Meeting library and multi-meeting synthesis", "detail": "tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model.", "level": "available", "sources": [ { "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Meeting library and AI chat", "detail": "Meetings are searchable and available through AI chat, but the product does not emphasize combined email, calendar, person, and company relationship pages.", "level": "limited", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." } ] } }, { "key": "sharing", "label": "Automatic sharing and workspace defaults", "lead": "Both products document broad support for automatic sharing and workspace defaults, with different scope and plan limits.", "analysis": "tl;dv: Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. Krisp: Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Granular team privacy defaults and automatic sharing", "detail": "Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule.", "level": "strong", "sources": [ { "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Calendar, manager, and recurring-channel auto-sharing", "detail": "Krisp auto-shares transcripts, notes, and recordings to same-workspace calendar invitees when its calendar and join prerequisites are met; the setting defaults on during rollout. Advanced can also route selected users’ external meetings to managers, and recurring meetings can post to Teams channels. The audience logic is useful but narrower than a general title, participant, domain, tag, and destination rule builder.", "level": "strong", "sources": [ { "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." } ] } }, { "key": "automations", "label": "Automations", "lead": "tl;dv has broader documented support for automations.", "analysis": "tl;dv: Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. Krisp: Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Recurring AI reports and sales workflows", "detail": "Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder.", "level": "strong", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv Slack workflows", "url": "https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration", "note": "Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Automatic action items, webhooks, and Zapier; fewer native rules", "detail": "Core includes action-item, note, and transcript triggers through Zapier and webhooks; a generated action item can create a Jira task through Zapier. Advanced adds team webhooks. Krisp is still less centered on custom AI extraction and a native multi-step condition/action canvas.", "level": "available", "sources": [ { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." } ] } }, { "key": "integrations", "label": "Integrations", "lead": "Both products support integrations, with different scope and plan limits.", "analysis": "tl;dv: tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. Krisp: Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "CRM and collaboration integrations on paid plans", "detail": "tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows.", "level": "available", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Common work tools; Salesforce on Advanced", "detail": "Core covers general integrations and webhooks. Salesforce and more revenue-focused management features require Advanced.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." } ] } }, { "key": "agentsAndApi", "label": "API, MCP, CLI, and data portability", "lead": "Krisp has broader documented support for API, MCP, CLI, and data portability.", "analysis": "tl;dv: MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. Krisp: The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "MCP on Pro+ and a public alpha API", "detail": "MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution.", "level": "available", "sources": [ { "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." }, { "label": "tl;dv API", "url": "https://intercom.help/tldv/en/articles/11583137-api", "note": "Pro/Business eligibility and v1alpha1 status." }, { "label": "tl;dv download limits", "url": "https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording", "note": "No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "MCP with transcripts and tasks, plus webhooks on Core", "detail": "The hosted OAuth MCP can search meetings, fetch full transcripts and summaries, list action items by assignee or completion state, inspect activity, and read upcoming meetings. Agent access is unusually accessible at the entry tier. Teams needing centralized webhook management move to Advanced, while private deployment is Enterprise.", "level": "strong", "sources": [ { "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." } ] } }, { "key": "admin", "label": "Security, privacy, and admin", "lead": "Both products support security, privacy, and admin, with different scope and plan limits.", "analysis": "tl;dv: Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. Krisp: Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Paid Team controls, with a looser domain Organization layer", "detail": "Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only.", "level": "available", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." }, { "label": "tl;dv organization and team model", "url": "https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference", "note": "Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy." }, { "label": "tl;dv permission levels", "url": "https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels", "note": "Team roles, admin behavior, and the non-deletable domain Organization." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "Policy tools on Advanced; private deployment and compliance on Enterprise", "detail": "Enforced modes and manager views require Advanced. SSO/SCIM, a negotiable data-center choice, unlimited storage, private/on-device options, and the documented 100+ seat HIPAA path are Enterprise. Krisp’s security page says standard cloud data is US-hosted with no regional option.", "level": "available", "sources": [ { "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ] } }, { "key": "languages", "label": "Languages", "lead": "tl;dv has broader documented support for languages.", "analysis": "tl;dv: Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. Krisp: Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "productA": { "id": "tldv", "name": "tl;dv", "summary": "Multilingual transcription; advanced multilingual mode is plan-gated", "detail": "Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise.", "level": "available", "sources": [ { "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." } ] }, "productB": { "id": "krisp", "name": "Krisp", "summary": "16 transcription languages", "detail": "Adequate for many English-centered teams, but much narrower on paper than competitors advertising 75 or 100+ languages.", "level": "limited", "sources": [ { "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." } ] } } ], "directComparison": null, "thirdOption": { "product": { "id": "circleback", "name": "Circleback", "shortName": "Circleback", "logoPath": "/logos/circleback_square.png", "website": "https://circleback.ai", "tagline": "Every meeting becomes useful company memory.", "positioning": "Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI.", "bestFor": "Companies that want one shared meeting system across sales, product, engineering, recruiting, customer success, and leadership—with automatic sharing, function-specific workflows, and complete data for people, agents, and their own software.", "lessIdealFor": "A team that only wants a cheap transcript now and then, or a sales organization buying mainly for forecasting and rep coaching.", "decisionSummary": { "fit": "Every meeting becomes shared, useful company memory", "chooseFor": [ "Detailed notes; always speaker-labeled", "People and AI agents; leading security" ], "watchFor": [ "Paid plans are per user", "Not a forecasting suite" ] }, "pricing": { "headline": "Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually", "detail": "Free includes unlimited meetings and members with 30 days of meeting and recording history. Paid prices are per user/month: Pro is $15 with annual billing or $18 month-to-month; Business is $25 or $29; Enterprise is $35 with annual billing only. See https://circleback.ai/pricing for current plan packaging.", "freePlan": "Free includes unlimited meetings and members, with 30 days of meeting and recording history and limited API, MCP, CLI, and automation access." }, "strengths": [ "Online, in-person, phone, desktop, mobile, Watch, bot, and botless capture all produce a speaker-labeled transcript; every route can keep its recording or discard it after notes are made.", "The notes are detailed enough to stand alone, while automatically assigned action items stay trackable across the workspace and can become issues in Linear or another work tracker.", "Conditional automatic sharing, company context, free viewers, enforced defaults, and actions in connected apps make each meeting useful beyond the person who recorded it.", "Circleback is built for people and AI agents. The complete meeting record available to a person—including the recording, full speaker-labeled transcript, notes, action items, attendees, people, and companies—is also available programmatically through the public API, MCP, and CLI.", "Industry-leading security practices include encryption at rest and in transit, SOC 2 Type II, EU-U.S. Data Privacy Framework certification, GDPR support, and HIPAA compliance. Customer data is never used to train models, and an external infrastructure pentest report is available through the security portal." ], "tradeoffs": [ "The Free plan has shorter history and limited platform access. A solo user who only wants occasional transcripts may find a more generous free recorder elsewhere.", "It is not a sales forecasting suite. Gong goes further on deal inspection, rep coaching, and forecasting.", "It is not a live meeting coach. Read AI goes further on real-time engagement and sentiment signals, while Krisp specializes in cleaning up audio before it reaches the transcript.", "Circleback’s primary processing operations are in the United States. A company with a hard regional-hosting or on-premises requirement should confirm fit during security review." ], "chooseIf": [ "You want the same speaker-labeled record from an online call, a room, a phone recording, or your Watch.", "You want notes designed to stand alone and follow-through that does not disappear inside each meeting: assigned action items, one workspace-wide list, and a path into your issue tracker.", "You want Circleback to look things up and do the next step in the apps where your team works.", "You want coworkers, ChatGPT, Claude, other agents, and your own tools to use the same company context." ], "features": { "capture": { "summary": "Any meeting, with the same speaker-labeled result", "detail": "Use the meeting bot for scheduled Zoom, Google Meet, Teams, and Webex calls; record locally from macOS or Windows with no bot; use iPhone, Android, or Apple Watch in person; or import a phone call or existing file. Whichever path you take, Circleback processes it into a speaker-labeled transcript, notes, and action items in the same workspace.", "level": "strong" }, "platforms": { "summary": "Web, macOS, Windows, iOS, Android, and Apple Watch", "detail": "Desktop apps handle bot-free system audio and video. The iOS and Android apps record in-person conversations and include Assistant. Apple Watch can record from your wrist without the iPhone nearby, then sends the meeting through the same transcription and notes pipeline.", "level": "strong" }, "inPerson": { "summary": "Phone, desktop, or Watch—with speaker labels", "detail": "Record an in-person meeting from iOS, Android, macOS, Windows, or Apple Watch. Circleback separates and labels the speakers instead of returning one undifferentiated wall of text. Imported phone recordings get the same treatment.", "level": "strong" }, "recordings": { "summary": "A recording when you want one; notes-only when you do not", "detail": "Every capture route can keep the source recording with the meeting. Play it beside the transcript, download it, link to a moment, or make a clip. If you only want notes and the speaker-labeled transcript, turn recording storage off.", "level": "strong" }, "notesAndSearch": { "summary": "Detailed standalone notes, assigned action items, and cited search", "detail": "Our editorial judgment is that Circleback’s notes are more detailed and need less transcript archaeology than the short recaps common in meeting tools. It automatically creates action items, assigns each one to an owner when the conversation makes the owner clear, and gathers work from every meeting in a workspace-wide view where it can be filtered and marked done. Custom insights extract the fields a team cares about, while Assistant searches meetings and connected email with citations.", "level": "strong" }, "companyMemory": { "summary": "A shared company memory, not isolated meeting pages", "detail": "Person and company pages combine rolling summaries, relationship timelines, emails, meetings, attendees, and upcoming events. Search and Assistant work across that context, so a conversation stays useful to the next person and the next team.", "level": "strong" }, "sharing": { "summary": "Conditional automatic sharing with workspace safeguards", "detail": "Automations can share matching meetings with specific people, teams, or the whole workspace based on titles, participants, invitee emails or domains, tags, and combined conditions. Admins can set or enforce default sharing access while members retain explicit controls for private or sensitive conversations.", "level": "strong" }, "automations": { "summary": "One automation layer for every function", "detail": "Run actions when meetings match conditions, extract the fields each team cares about, share notes, and route the result into the system where work happens. Sales can update the CRM; product and research can collect themes; engineering can open assigned issues in Linear or another tracker; recruiting and customer teams can route structured follow-up. Automations also post to Slack, call webhooks, and re-run against older meetings.", "level": "strong" }, "integrations": { "summary": "Search other apps, then do the work there", "detail": "Circleback Assistant can look up context and take actions in tools such as Linear, Notion, Asana, HubSpot, PostHog, Attio, Ashby, and Intercom. Automations can create Linear issues from assigned meeting action items, write action items to monday.com, and send outcomes to Slack, Salesforce, Zoho, and more. Zapier, Make, webhooks, and custom MCP servers cover the long tail.", "level": "strong" }, "agentsAndApi": { "summary": "The same complete meeting data for people and AI agents", "detail": "Circleback is built for people and AI agents. The complete meeting record a person can access—its full speaker-labeled transcript, recording, notes, action items, metadata, attendees, and related people and companies—is also available programmatically through the public API, MCP, and CLI. The API also supports action-item updates. MCP and CLI are read-only and add search and retrieval across meetings, transcripts, action items, calendars, email, people, companies, and tags. Use the stack from ChatGPT or Claude, build internal tools, or receive meeting payloads by webhook.", "level": "strong" }, "admin": { "summary": "Industry-leading security, privacy, and governance", "detail": "Customer data is encrypted at rest and in transit and never used to train models. Circleback is SOC 2 Type II, certified under the EU-U.S. Data Privacy Framework, supports GDPR obligations, and is HIPAA-compliant with BAAs available. The security portal includes compliance materials and an external infrastructure pentest report. Available controls include single sign-on (SSO), configurable data retention and recording storage, enforced workspace and sharing settings, teams and roles, domain and API key access controls, centralized billing, usage reporting, and free viewer seats.", "level": "strong" }, "languages": { "summary": "100+ transcription languages", "detail": "Users can choose from more than 100 meeting languages and separately control the output language used for generated notes.", "level": "strong" } }, "sources": [ { "label": "Circleback product guide", "url": "https://circleback.ai/llms.txt", "note": "Capture modes, apps, search, automations, integrations, recordings, MCP, CLI, webhooks, and security resources." }, { "label": "Circleback pricing", "url": "https://circleback.ai/pricing", "note": "Current plan prices, included features, Business controls, Enterprise options, and free viewer seats." }, { "label": "Circleback recording guide", "url": "https://support.circleback.ai/en/articles/11090138-getting-started-with-recording", "note": "Desktop, mobile, bot, and import capture paths for online and in-person conversations." }, { "label": "Circleback optional recording storage", "url": "https://support.circleback.ai/en/articles/10581965-configure-whether-meeting-recordings-are-saved", "note": "Keep notes, action items, transcript, and insights while disabling stored audio and video." }, { "label": "Circleback mobile and Apple Watch apps", "url": "https://circleback.ai/mobile", "note": "iOS, Android, and Apple Watch capture for in-person meetings and conversations." }, { "label": "Circleback public API", "url": "https://circleback.ai/docs/api", "note": "Programmatic access to the complete meeting record available in Circleback, including notes, action items, transcripts, recordings, people, and companies." }, { "label": "Circleback MCP documentation", "url": "https://support.circleback.ai/en/articles/13249081-circleback-mcp", "note": "Read-only access from ChatGPT, Claude, Cursor, Codex, and other MCP clients to meetings, transcripts, action items, people, companies, calendar, email, and tags." }, { "label": "Circleback CLI documentation", "url": "https://support.circleback.ai/en/articles/14677613-circleback-cli", "note": "Command-line and JSON access to meetings, speaker-labeled transcripts, action items, calendars, email, people, companies, and cross-meeting action-item search." }, { "label": "Circleback Assistant connectors", "url": "https://support.circleback.ai/en/articles/13615023-ask-circleback-assistant", "note": "Search and take action in connected work apps from Circleback Assistant." }, { "label": "Circleback automatic sharing", "url": "https://support.circleback.ai/en/articles/10460582-automatically-share-meetings-with-your-workspace", "note": "Conditional sharing by meeting title, participants, invitee emails or domains, and tags to people, teams, or the workspace." }, { "label": "Circleback enforced workspace settings", "url": "https://support.circleback.ai/en/articles/11095989-default-and-enforced-workspace-settings", "note": "Admin-controlled defaults for sharing access, recording storage, joining preferences, and other meeting settings." }, { "label": "Circleback security and data processing", "url": "https://circleback.ai/dpa", "note": "Retention responsibilities, subprocessors, and United States primary processing operations." }, { "label": "Circleback security overview", "url": "https://support.circleback.ai/en/articles/10460553-security", "note": "Encryption at rest and in transit, SOC 2 Type II, no-training commitment, GDPR support, HIPAA compliance and BAA availability, EU-U.S. Data Privacy Framework certification, and an external infrastructure pentest." }, { "label": "Circleback security portal", "url": "https://security.circleback.ai/", "note": "Compliance materials, security controls, subprocessors, and an external infrastructure pentest report." }, { "label": "Circleback action items in Linear", "url": "https://support.circleback.ai/en/articles/13622158-integrate-with-linear", "note": "Automatically create Linear issues from meeting action items and preserve the matched assignee." } ] }, "label": "A third option to consider" }, "faqs": [ { "question": "Which is better: tl;dv or Krisp?", "answer": "Choose tl;dv for a video library, clips, and recurring analysis. Choose Krisp when noise removal, voice isolation, bot-free device capture, and a shared action center come first." }, { "question": "Which is less expensive, tl;dv or Krisp?", "answer": "tl;dv: Free; Pro from $18/user/month annually; Business from $29 annually. Krisp: Core from $8/user/month annually; Advanced from $15 annually. Compare the paid seats, included usage, recording access, and admin features you actually need." }, { "question": "Can tl;dv and Krisp record without a bot?", "answer": "tl;dv: Meeting bot or bot-free desktop recording. Krisp: Bot-free system-audio capture. The useful check is whether your required capture mode keeps video, a recording, and speaker names." }, { "question": "Which is better for a whole company?", "answer": "First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. tl;dv: Granular team privacy defaults and automatic sharing. Krisp: Calendar, manager, and recurring-channel auto-sharing." }, { "question": "Can I access and move the full meeting data?", "answer": "tl;dv: MCP on Pro+ and a public alpha API. Krisp: MCP with transcripts and tasks, plus webhooks on Core. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need." }, { "question": "How was this comparison researched?", "answer": "We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below." } ], "variableMeasured": [ "Capture options", "Desktop and mobile", "In-person capture and speaker labels", "Recordings, playback, and clips", "Notes, action items, and search", "People, companies, and context", "Automatic sharing and workspace defaults", "Automations", "Integrations", "API, MCP, CLI, and data portability", "Security, privacy, and admin", "Languages" ], "sources": [ { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv pricing", "url": "https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing", "note": "Official Free, Pro, Business, and Enterprise pricing and plan scope." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv free-plan limits", "url": "https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan", "note": "Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv mobile app", "url": "https://intercom.help/tldv/en/articles/8490450-mobile-app", "note": "Recently launched early-stage mobile recording for in-person meetings." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv speaker identification", "url": "https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript", "note": "General automatic speaker identification; the article does not document mobile-mode parity." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv bot-free recording", "url": "https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot", "note": "Desktop capture and the audio-only limitation." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv MCP", "url": "https://intercom.help/tldv/en/articles/15322415-mcp", "note": "Plan eligibility, tools, access model, and result behavior." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv API", "url": "https://intercom.help/tldv/en/articles/11583137-api", "note": "Pro/Business eligibility and v1alpha1 status." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv team privacy defaults", "url": "https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults", "note": "Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv download limits", "url": "https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording", "note": "No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv organization and team model", "url": "https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference", "note": "Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv permission levels", "url": "https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels", "note": "Team roles, admin behavior, and the non-deletable domain Organization." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv AI prompts", "url": "https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration", "note": "Cross-meeting action-item reports grouped by participant and date plus common analysis workflows." }, { "productId": "tldv", "productName": "tl;dv", "label": "tl;dv Slack workflows", "url": "https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration", "note": "Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp pricing", "url": "https://krisp.ai/pricing/", "note": "Core, Advanced, and Enterprise pricing, storage, capture, language, integration, and governance gates." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp mobile recording", "url": "https://help.krisp.ai/hc/en-us/articles/20282426717596-How-to-record-in-person-meetings-with-Krisp-Mobile-App", "note": "iOS/Android in-person capture and mobile noise-cancellation limitation." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp calendar and speaker naming", "url": "https://help.krisp.ai/hc/en-us/articles/10277892556828-Connecting-your-Calendar-to-Krisp", "note": "Calendar-based replacement of generic speaker labels with names is currently limited to one-on-one meetings." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp meeting sharing", "url": "https://help.krisp.ai/hc/en-us/articles/10386573495196-Sharing-your-meetings-with-Krisp", "note": "Automatic sharing to same-workspace calendar invitees, prerequisites, and rollout behavior." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Manager View", "url": "https://help.krisp.ai/hc/en-us/articles/21142526003356-Manager-View", "note": "Advanced-plan automatic sharing of selected team members' external meetings to chosen managers." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Microsoft Teams integration", "url": "https://help.krisp.ai/hc/en-us/articles/26704048673436-Integrate-Krisp-with-Microsoft-Teams", "note": "Automatic notes delivery for recurring meetings and manual channel sharing." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp recording FAQ", "url": "https://help.krisp.ai/hc/en-us/articles/12216182124956-FAQ-about-Krisp-Recording-feature", "note": "Audio recording and optional Krisp-bot video path; supplemented by the newer bot-free screen-recording guide." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp bot-free screen recording", "url": "https://help.krisp.ai/hc/en-us/articles/16168004763420-Screen-record-your-meetings-with-Krisp", "note": "Bot-free screen/video capture and supported macOS/Windows versions." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp multilingual transcription", "url": "https://help.krisp.ai/hc/en-us/articles/13803811067292-Record-and-transcribe-multilingual-meetings", "note": "Current 16-language transcription list." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp MCP", "url": "https://help.krisp.ai/hc/en-us/articles/25396920405148-Krisp-MCP", "note": "OAuth MCP access to transcripts, summaries, key points, action items, and calendar context." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp centralized action items", "url": "https://help.krisp.ai/hc/en-us/articles/18809437531420-Centralized-Action-Items-in-account-dashboard", "note": "Automatic task creation and assignment plus team-wide views, due dates, priorities, assignees, status, and completion." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp Zapier integration", "url": "https://help.krisp.ai/hc/en-us/articles/14772270941852-Integrate-Krisp-with-Zapier", "note": "Action-item, key-point, outline, and transcript triggers, including Jira task creation through Zapier." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp webhook API", "url": "https://help.krisp.ai/hc/en-us/articles/24514911804316-Webhook-API", "note": "Core user webhooks and Advanced team webhook scope." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp security and data handling", "url": "https://krisp.ai/security-for-ai-meeting-assistant/", "note": "No-training posture, US cloud storage, lack of standard regional residency, on-device transcription, encryption, and Enterprise controls." }, { "productId": "krisp", "productName": "Krisp", "label": "Krisp cloud processing", "url": "https://help.krisp.ai/hc/en-us/articles/360012035500-What-data-Krisp-sends-to-the-cloud", "note": "Local noise cancellation plus on-device or transient cloud processing in transcript-only mode." } ], "methodology": { "approach": "First-party pricing, product documentation, help-center articles, and release notes. Capability levels describe documented breadth, not overall product quality. Competitor strengths and material plan or capture-mode limits are both included. No pay-to-play rankings.", "ratingLabels": { "strong": "Broad support", "available": "Available with limits", "limited": "Narrow or indirect", "not-available": "Not documented" }, "ratingScale": { "strong": "Broad native support across the product or relevant paid plans.", "available": "Documented support with meaningful scope, mode, or plan limits.", "limited": "Narrow, indirect, beta, or substantially plan-gated support.", "not-available": "No current first-party documentation for a native option." }, "claimLevelEvidence": "Each feature dimension includes the exact first-party sources used for both products.", "limitations": "Prices and features change. Check the linked sources and test both products on real calls." } }