# tl;dv vs Otter: pricing, features, and which is better > tl;dv and Otter.ai compared across pricing, capture, speaker labels, recordings, notes, sharing, automations, integrations, AI-agent access, and administration. - Canonical HTML: https://circleback.ai/compare/tldv-vs-otter-ai - Structured JSON: https://circleback.ai/compare/tldv-vs-otter-ai.json - Comparison directory: https://circleback.ai/compare - Language: en-US - Editorial perspective: Neutral competitor comparison. Circleback appears only as a clearly labeled third option. ## Short answer tl;dv gives online teams richer recordings, clips, and reports. Otter gives individuals a more familiar live transcript and mature phone-based recording workflow. The useful buying test is to run both products on the same external call, internal planning session, and noisy in-person meeting. Compare the result, the sharing defaults, and the work that still has to happen by hand. ## tl;dv at a glance tl;dv combines unlimited meeting recording on its free tier with clips, reels, recurring reports, playbooks, and sales coaching. Its newer bot-free desktop mode broadens capture, but that mode is audio-only and drops video, screen share, and chat. **Best for:** Individuals and customer-facing teams that want a generous free recorder, easy clips, recurring multi-meeting reports, and optional sales playbooks. **Less ideal for:** Teams that need a mature mobile rollout, video in bot-free mode, stable API contracts, durable free-plan retention, or one cross-functional company context layer. **Price:** Free; Pro from $18/user/month annually; Business from $29 annually Free includes unlimited recordings and transcripts, but recordings are retained for three months, older recordings are archived shortly after processing, advanced AI credits are lifetime-limited, and after the first ten meetings generated notes cover only the first ten minutes. Paid prices are per user/month: Pro is $18 with annual billing or $29 month-to-month; Business is $29 or $39. Enterprise is quoted separately. **Free option:** Yes: unlimited recordings and transcripts, with retention, archive, AI-note, credit, duration, and concurrency limits. ### tl;dv strengths - One of the broadest free recording and transcription allowances, despite meaningful retention and AI-output limits. - Strong clips, reels, highlights, multi-meeting reports, playbooks, and sales coaching workflows. - Bot and bot-free macOS/Windows capture now sit beside an early mobile recorder for in-person conversations. - Recurring AI reports and conditional Slack workflows are particularly good at turning many calls into a compact digest with decisions and owner/deadline action lists. ### tl;dv tradeoffs - Bot-free capture is audio-only: no video, screen sharing, or meeting chat is preserved. - The newly documented mobile recorder is still described as an early-stage testing experience rather than a mature production path. - Free recordings are retained for three months and quickly archived; after the first ten meetings, generated notes cover only the first ten minutes. - The public API is labeled v1alpha1, and MCP searches typically return at most 50 meetings per query. - There is no bulk meeting export in the product. Individual recording downloads require both owner and downloader to be on a paid plan, plus editor or admin access. - The domain-level Organization is automatic rather than a governed tenant: any same-domain user can join it and the Organization itself cannot be deleted. Paid Teams provide the actual admin hierarchy. - Several advanced AI, sales, and multilingual capabilities are reserved for higher plans. - tl;dv can extract assigned action lists and send them elsewhere, but it does not document a native workspace-wide task system with assignee queues, status, due dates, and completion tracking. ### Choose tl;dv when - Unlimited free recording matters more than unlimited AI notes. - Your workflow revolves around clips, playlists, sales playbooks, and recurring topic reports. - You are comfortable using a bot when video, screen share, and chat need to be retained. ## Otter.ai at a glance Otter remains one of the easiest names to recognize in live transcription. It now offers meeting agents, automatically assigned action items, workflows, cross-meeting chat, desktop/mobile apps, two-way AI Chat connectors, MCP, and CRM connections, while minute caps and enterprise-only video/API features shape the real value. **Best for:** Students, individuals, and teams that prioritize live text, simple mobile capture, an inexpensive Pro plan, and a familiar transcript-first experience. **Less ideal for:** Teams needing broad multilingual support, video replay on ordinary plans, unlimited usage without caveats, deep operational automations, or mature whole-company context. **Price:** Free; Pro from $8.33/user/month annually Basic includes 300 transcription minutes per month, a 30-minute cap per conversation, three lifetime file imports, and access to the 25 most recent conversations. Paid prices are per user/month: Pro is $8.33 with annual billing or $16.99 month-to-month, with 1,200 in-app minutes, 90-minute meetings, and ten monthly imports; Business is $19.99 or $30 and adds unlimited in-app meetings, four-hour meetings, and more administration. Enterprise is custom and gates API/webhooks, video replay, SSO/SCIM, and some compliance options. **Free option:** Yes: 300 minutes per month, 30 minutes per conversation, three lifetime imports, and a 25-conversation visible history. ### Otter.ai strengths - Polished live transcript, speaker identification, mobile apps, playback, and cross-meeting chat. - The macOS and Windows desktop app can detect Zoom, Teams, Meet, and other browser calls, then either prompt or begin bot-free recording automatically. - A useful free plan and inexpensive Pro entry point for lower-volume users. - Meeting agents and custom workflows broaden it beyond simple transcription, while MCP makes notes available to AI tools. - Otter automatically assigns detected action items and gives each person a cross-meeting list for editing, reassignment, source lookup, and completion. - Conversations can be exported individually in TXT, DOCX, PDF, SRT, and MP3; Business adds bulk export and Enterprise adds granular media/transcript retention controls. ### Otter.ai tradeoffs - Basic and Pro have monthly minute, per-meeting, and import limits that matter for meeting-heavy professionals; Basic only exposes the 25 most recent conversations. - Video replay is an Enterprise feature and is limited to supported Zoom and Google Meet recordings. - API/webhooks, SSO/SCIM, and HIPAA options are Enterprise-gated. - Transcription covers six languages; German and Simplified Chinese are beta, and only French can switch automatically with English in the same conversation. - AI Chat connectors work only in Advanced mode and vary by plan. Outlook email actions remain unsupported, the mobile app still uses the older AI Chat experience, and several Enterprise exports or integrations need account-manager setup. - The global action-item view is personal rather than manager-wide: users can see tasks assigned to themselves, but not a workspace-wide board of everyone’s work. - On ordinary plans, Otter says it trains proprietary models on de-identified audio and transcripts. Enterprise workspaces are opted out by default; third-party AI providers are prohibited from training on customer data. ### Choose Otter.ai when - Live transcription and easy mobile capture matter more than retaining video. - Your usage fits comfortably inside the free or Pro minute limits. - You want an established transcript-first product with lightweight workflows and agent access. ## Feature comparison | What matters | tl;dv | Otter.ai | | --- | --- | --- | | Capture options | Broad support — Meeting bot or bot-free desktop recording. macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. | Broad support — Meeting agent or automatic bot-free desktop capture, plus mobile. Otter can join major meeting platforms, capture from its apps, and show text live. Its desktop app can detect Zoom, Teams, Meet, and other browser calls from microphone activity, then stay off, prompt the user, or start recording automatically for each meeting type. Scheduling and limits depend on the chosen plan. | | Desktop and mobile | Available with limits — Web, Chrome, macOS, Windows, and an early mobile app. Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. | Broad support — Web, macOS, Windows, iOS, and Android. Broad app coverage makes Otter easy to use in virtual or room conversations. The desktop app now supports configurable automatic recording for detected calls. Feature parity and allowances differ between in-app and imported usage. | | In-person capture and speaker labels | Available with limits — Desktop microphone or early-stage mobile recording. A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. | Broad support — Strong mobile live transcription. iOS and Android are mature room-recording tools with live text. Otter separates voices after processing and can learn previously tagged speakers, but new or uncertain voices remain Speaker 1 or Unknown until tagged. Live platform-name labels are a separate Notetaker behavior, strongest on Zoom. | | Recordings, playback, and clips | Broad support — Rich playback, clips, and reels—with a botless video caveat. Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. | Available with limits — Audio playback broadly; video replay on Enterprise. Audio is synchronized to text on ordinary plans. Video replay requires Enterprise and currently applies to supported Zoom and Google Meet recordings rather than every capture path. | | Notes, action items, and search | Broad support — AI notes, action digests, multi-meeting reports, and topic tracking. The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. | Broad support — Live transcript, search, and automatically assigned action items. Otter’s transcript experience is mature. It automatically detects and assigns action items, links generated work back to transcript evidence, and gives each user a cross-meeting list with edit, reassign, and completion controls. That list only shows work assigned to the signed-in person, rather than a workspace-wide manager view. Allowances and advanced custom workflows vary by plan. | | People, companies, and context | Available with limits — Meeting library and multi-meeting synthesis. tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. | Available with limits — Cross-meeting search and chat. Otter can answer across conversations, but does not emphasize full relationship pages combining meetings, email, calendar, people, companies, and future events. | | Automatic sharing and workspace defaults | Broad support — Granular team privacy defaults and automatic sharing. Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. | Available with limits — User auto-share and Enterprise workspace defaults. Individuals can auto-share by calendar audience and use channels. Enterprise admins can choose the options members see and set a default, but ordinary audience defaults are not fully locked; admins can only force privacy by leaving “Don’t share” as the sole option. External auto-share channels are also Enterprise-only. | | Automations | Broad support — Recurring AI reports and sales workflows. Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. | Available with limits — Meeting agents and custom workflows, with plan differences. Otter automatically detects and assigns action items, tracks each person’s work across meetings, can create Jira issues with assignees and due dates, and uses custom workflows, Zapier, and AI Chat actions for role-specific output and downstream work. The personal action view does not give a manager one board for every assignee, and connector or workflow eligibility varies by plan. | | Integrations | Available with limits — CRM and collaboration integrations on paid plans. tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. | Broad support — Meeting platforms, CRM, Zapier, Slack, Jira, work-app connectors, and Enterprise exports. Paid plans connect Salesforce, HubSpot, and Zapier. AI Chat’s Advanced mode can read and act in Gmail, Google Drive, Notion, and Jira, with Salesforce context available separately. Slack can post summaries and action notifications, while Enterprise supports account-manager-enabled SharePoint and automatic Drive exports. Availability and setup vary substantially by plan. | | API, MCP, CLI, and data portability | Available with limits — MCP on Pro+ and a public alpha API. MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. | Available with limits — MCP broadly; API and webhooks on Enterprise. MCP is listed even on Basic and can access meetings captured by or shared with the authenticated user. It currently has no public API-key setup for arbitrary AI applications. The public API and webhooks require Enterprise and account-manager enablement. | | Security, privacy, and admin | Available with limits — Paid Team controls, with a looser domain Organization layer. Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. | Available with limits — Business administration; advanced security on Enterprise. Business adds centralized features and bulk export. Enterprise adds SSO, SCIM, API access, video replay, granular retention, no-training by default, and HIPAA options. Several advanced controls—including retention and automatic Drive export—require account-manager setup. | | Languages | Available with limits — Multilingual transcription; advanced multilingual mode is plan-gated. Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. | Narrow or indirect — Six transcription languages, two still in beta. Otter transcribes English, Spanish, French, German, Japanese, and spoken Mandarin with Simplified Chinese output. German and Chinese are beta. It normally handles one language per conversation; French can auto-switch with English, and other mixed-language pairs are not supported. | Ratings describe documented breadth rather than overall product quality: - **Broad support:** Broad native support across the product or relevant paid plans. - **Available with limits:** Documented support with meaningful scope, mode, or plan limits. - **Narrow or indirect:** Narrow, indirect, beta, or substantially plan-gated support. - **Not documented:** No current first-party documentation for a native option. ## Detailed analysis ### Capture options **Both products document broad support for capture options, with different scope and plan limits.** **tl;dv:** Meeting bot or bot-free desktop recording. macOS and Windows can capture system audio from any meeting platform without a bot. The bot remains the richer mode for supported conferencing platforms. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot). **Otter.ai:** Meeting agent or automatic bot-free desktop capture, plus mobile. Otter can join major meeting platforms, capture from its apps, and show text live. Its desktop app can detect Zoom, Teams, Meet, and other browser calls from microphone activity, then stay off, prompt the user, or start recording automatically for each meeting type. Scheduling and limits depend on the chosen plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter desktop automatic recording](https://otter.ai/blog/never-miss-the-conversation-introducing-automatic-recording-in-otter-desktop). ### Desktop and mobile **Otter has broader documented support for desktop and mobile.** **tl;dv:** Web, Chrome, macOS, Windows, and an early mobile app. Desktop capture is broad. tl;dv now documents a mobile app for in-person meetings, but describes it as recently launched, early-stage, and available for testing. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot), [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app). **Otter.ai:** Web, macOS, Windows, iOS, and Android. Broad app coverage makes Otter easy to use in virtual or room conversations. The desktop app now supports configurable automatic recording for detected calls. Feature parity and allowances differ between in-app and imported usage. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter desktop automatic recording](https://otter.ai/blog/never-miss-the-conversation-introducing-automatic-recording-in-otter-desktop). ### In-person capture and speaker labels **Otter has broader documented support for in-person capture and speaker labels.** **tl;dv:** Desktop microphone or early-stage mobile recording. A laptop can capture room audio and the newer mobile app can record in-person meetings. tl;dv documents speaker identification generally but does not explain whether the early mobile path preserves the same naming behavior, so test it before a broad rollout. There is no documented Watch capture. Evidence: [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app), [tl;dv speaker identification](https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript). **Otter.ai:** Strong mobile live transcription. iOS and Android are mature room-recording tools with live text. Otter separates voices after processing and can learn previously tagged speakers, but new or uncertain voices remain Speaker 1 or Unknown until tagged. Live platform-name labels are a separate Notetaker behavior, strongest on Zoom. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter speaker identification](https://help.otter.ai/hc/en-us/articles/21665587209367-Speaker-Identification-Overview). ### Recordings, playback, and clips **tl;dv has broader documented support for recordings, playback, and clips.** **tl;dv:** Rich playback, clips, and reels—with a botless video caveat. Bot recordings support video, transcript, clips, reels, and shareable moments. Bot-free recordings are audio-only and omit video, screen sharing, and chat. Evidence: [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot), [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan). **Otter.ai:** Audio playback broadly; video replay on Enterprise. Audio is synchronized to text on ordinary plans. Video replay requires Enterprise and currently applies to supported Zoom and Google Meet recordings rather than every capture path. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter conversation export](https://help.otter.ai/hc/en-us/articles/360047733634-Export-conversations). ### Notes, action items, and search **Both products document broad support for notes, action items, and search, with different scope and plan limits.** **tl;dv:** AI notes, action digests, multi-meeting reports, and topic tracking. The product is particularly good at synthesizing multiple meetings and turning recurring prompts into reports, including action lists grouped by person and date. Those are report or checklist outputs rather than a native task lifecycle with workspace queues and completion state. Free accounts get a limited number of AI notes. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan), [tl;dv AI prompts](https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration). **Otter.ai:** Live transcript, search, and automatically assigned action items. Otter’s transcript experience is mature. It automatically detects and assigns action items, links generated work back to transcript evidence, and gives each user a cross-meeting list with edit, reassign, and completion controls. That list only shows work assigned to the signed-in person, rather than a workspace-wide manager view. Allowances and advanced custom workflows vary by plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter action items](https://help.otter.ai/hc/en-us/articles/25983095114519-Action-Items-Overview), [Otter automatic action-item assignment](https://help.otter.ai/hc/en-us/articles/5093228433687-Conversation-Page-Overview). ### People, companies, and context **Both products support people, companies, and context, with different scope and plan limits.** **tl;dv:** Meeting library and multi-meeting synthesis. tl;dv can query and report across accessible meetings, but it does not present a broader email/calendar/person/company relationship memory as its core model. Evidence: [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp). **Otter.ai:** Cross-meeting search and chat. Otter can answer across conversations, but does not emphasize full relationship pages combining meetings, email, calendar, people, companies, and future events. Evidence: [Otter pricing](https://otter.ai/pricing). ### Automatic sharing and workspace defaults **tl;dv has broader documented support for automatic sharing and workspace defaults.** **tl;dv:** Granular team privacy defaults and automatic sharing. Teams can automatically share with participants, publish to a team or organization library, and apply admin privacy rules using meeting context such as title, internal or external type, and team role. Sensitive categories can remain private by rule. Evidence: [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults). **Otter.ai:** User auto-share and Enterprise workspace defaults. Individuals can auto-share by calendar audience and use channels. Enterprise admins can choose the options members see and set a default, but ordinary audience defaults are not fully locked; admins can only force privacy by leaving “Don’t share” as the sole option. External auto-share channels are also Enterprise-only. Evidence: [Otter automatic sharing](https://help.otter.ai/hc/en-us/articles/20424842990999-Manage-auto-share-settings), [Otter workspace auto-share controls](https://help.otter.ai/hc/en-us/articles/32589333117591-Manage-Workspace-auto-share-settings). ### Automations **tl;dv has broader documented support for automations.** **tl;dv:** Recurring AI reports and sales workflows. Automated multi-meeting reports, playbooks, CRM updates, and conditional Slack posts are useful, especially for customer-facing teams. Slack workflows can format decisions and action items with owners and deadlines, but team workflow scope excludes team admins and billing-group admins, and the overall system is less open-ended than a general meeting condition/action builder. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv Slack workflows](https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration). **Otter.ai:** Meeting agents and custom workflows, with plan differences. Otter automatically detects and assigns action items, tracks each person’s work across meetings, can create Jira issues with assignees and due dates, and uses custom workflows, Zapier, and AI Chat actions for role-specific output and downstream work. The personal action view does not give a manager one board for every assignee, and connector or workflow eligibility varies by plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter action items](https://help.otter.ai/hc/en-us/articles/25983095114519-Action-Items-Overview), [Otter automatic action-item assignment](https://help.otter.ai/hc/en-us/articles/5093228433687-Conversation-Page-Overview), [Otter Jira integration](https://help.otter.ai/hc/en-us/articles/40485786582551-Connect-Jira-to-Otter-ai), [Otter AI Chat connectors](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview). ### Integrations **Otter has broader documented support for integrations.** **tl;dv:** CRM and collaboration integrations on paid plans. tl;dv connects to common CRMs and work tools; exact access varies by plan. The catalog is oriented around GTM and collaboration workflows. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing). **Otter.ai:** Meeting platforms, CRM, Zapier, Slack, Jira, work-app connectors, and Enterprise exports. Paid plans connect Salesforce, HubSpot, and Zapier. AI Chat’s Advanced mode can read and act in Gmail, Google Drive, Notion, and Jira, with Salesforce context available separately. Slack can post summaries and action notifications, while Enterprise supports account-manager-enabled SharePoint and automatic Drive exports. Availability and setup vary substantially by plan. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter AI Chat connectors](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview), [Otter Jira integration](https://help.otter.ai/hc/en-us/articles/40485786582551-Connect-Jira-to-Otter-ai), [Otter Slack integration](https://help.otter.ai/hc/en-us/articles/13627121851799-Connect-Slack-to-Otter-ai), [Otter SharePoint export](https://help.otter.ai/hc/en-us/articles/38533740881175-Connect-Microsoft-SharePoint-to-Otter-ai). ### API, MCP, CLI, and data portability **Both products support API, MCP, CLI, and data portability, with different scope and plan limits.** **tl;dv:** MCP on Pro+ and a public alpha API. MCP can search meetings and participants, with typical result sets capped at 50. A subtle access rule matters: viewing a shared meeting is not enough if its organizer is on Free—the organizer must have Pro or higher before that meeting is available through MCP or the API. The API is documented as v1alpha1 and includes recording downloads, so integration teams should expect contract evolution. Evidence: [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp), [tl;dv API](https://intercom.help/tldv/en/articles/11583137-api), [tl;dv download limits](https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording). **Otter.ai:** MCP broadly; API and webhooks on Enterprise. MCP is listed even on Basic and can access meetings captured by or shared with the authenticated user. It currently has no public API-key setup for arbitrary AI applications. The public API and webhooks require Enterprise and account-manager enablement. Evidence: [Otter MCP server](https://help.otter.ai/hc/en-us/articles/35287607569687-Otter-MCP-Server), [Otter public API](https://help.otter.ai/hc/en-us/articles/4412365535895-Does-Otter-offer-an-open-API). ### Security, privacy, and admin **Both products support security, privacy, and admin, with different scope and plan limits.** **tl;dv:** Paid Team controls, with a looser domain Organization layer. Paid Teams add roles, billing administration, and forward-looking defaults; team settings do not override Team Admins. The separate domain-based Organization has no organization-wide admin defaults, any same-domain user can join it, and it cannot be deleted. Multi-team management is Business-only. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults), [tl;dv organization and team model](https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference), [tl;dv permission levels](https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels). **Otter.ai:** Business administration; advanced security on Enterprise. Business adds centralized features and bulk export. Enterprise adds SSO, SCIM, API access, video replay, granular retention, no-training by default, and HIPAA options. Several advanced controls—including retention and automatic Drive export—require account-manager setup. Evidence: [Otter pricing](https://otter.ai/pricing), [Otter workspace auto-share controls](https://help.otter.ai/hc/en-us/articles/32589333117591-Manage-Workspace-auto-share-settings), [Otter privacy and model training](https://otter.ai/privacy-security), [Otter Enterprise controls](https://help.otter.ai/hc/en-us/articles/13352505516695-Enterprise-Admin-Controls-Overview), [Otter retention policy](https://help.otter.ai/hc/en-us/articles/19500988656279-Set-a-custom-Data-Retention-policy), [Otter conversation export](https://help.otter.ai/hc/en-us/articles/360047733634-Export-conversations). ### Languages **tl;dv has broader documented support for languages.** **tl;dv:** Multilingual transcription; advanced multilingual mode is plan-gated. Language selection behavior varies by capture mode, and the multilingual Whisper option is documented for Business and Enterprise. Evidence: [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing), [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot). **Otter.ai:** Six transcription languages, two still in beta. Otter transcribes English, Spanish, French, German, Japanese, and spoken Mandarin with Simplified Chinese output. German and Chinese are beta. It normally handles one language per conversation; French can auto-switch with English, and other mixed-language pairs are not supported. Evidence: [Otter supported languages](https://help.otter.ai/hc/en-us/articles/26660468516631-Transcribe-conversations-in-English-Spanish-French-German-Japanese-or-Chinese-Simplified). ## A third option to consider: Circleback Circleback turns online meetings, in-person conversations, and imported calls into one shared company memory. Record with a bot, with the botless desktop app, from an iPhone or Android phone, or on Apple Watch. Every route produces the same speaker-labeled record, detailed notes designed to stand alone, and automatically assigned action items. Sharing rules and automations carry the useful parts into the teams and tools that need them. Circleback is built for people and AI agents: the complete meeting record available to a person is also available programmatically through its API, MCP, and CLI. Circleback can also search connected apps and take action in them. It is built for people and AI agents: the same complete meeting data available to a person is available programmatically to ChatGPT, Claude, other agents, and internal tools through the API, MCP, and CLI. Free; Pro from $15/user/month annually; Business from $25/user/month annually; Enterprise $35/user/month, billed annually. ## Frequently asked questions ### Which is better: tl;dv or Otter.ai? tl;dv gives online teams richer recordings, clips, and reports. Otter gives individuals a more familiar live transcript and mature phone-based recording workflow. ### Which is less expensive, tl;dv or Otter.ai? tl;dv: Free; Pro from $18/user/month annually; Business from $29 annually. Otter.ai: Free; Pro from $8.33/user/month annually. Compare the paid seats, included usage, recording access, and admin features you actually need. ### Can tl;dv and Otter.ai record without a bot? tl;dv: Meeting bot or bot-free desktop recording. Otter.ai: Meeting agent or automatic bot-free desktop capture, plus mobile. The useful check is whether your required capture mode keeps video, a recording, and speaker names. ### Which is better for a whole company? First ask who gets each note automatically; otherwise useful context stays with the recorder. Then compare permissions, retention, and enforced defaults. tl;dv: Granular team privacy defaults and automatic sharing. Otter: User auto-share and Enterprise workspace defaults. ### Can I access and move the full meeting data? tl;dv: MCP on Pro+ and a public alpha API. Otter: MCP broadly; API and webhooks on Enterprise. Check the selected plan, authentication model, transcript scope, export format, and retention window for the workflow you need. ### How was this comparison researched? We use first-party pricing pages, product pages, help docs, and release notes for both products. The sources are linked below. ## Methodology Circleback reviews first-party pricing pages, product pages, help docs, and release notes. Prices and capabilities move, so check the linked sources when a detail is important to your decision. Every feature dimension links to the exact first-party documents used for that claim. Ratings describe documented breadth, not an overall score or winner. This page is a neutral competitor-to-competitor comparison. There are no paid placements or affiliate rankings. ## First-party sources ### tl;dv sources - [tl;dv pricing](https://intercom.help/tldv/en/articles/6082483-what-is-tl-dv-s-pricing): Official Free, Pro, Business, and Enterprise pricing and plan scope. - [tl;dv free-plan limits](https://intercom.help/tldv/en/articles/8919450-what-are-the-limits-of-the-free-plan): Recording retention, archive behavior, AI-note coverage, lifetime credits, meeting duration, and concurrency. - [tl;dv mobile app](https://intercom.help/tldv/en/articles/8490450-mobile-app): Recently launched early-stage mobile recording for in-person meetings. - [tl;dv speaker identification](https://intercom.help/tldv/en/articles/6171907-speaker-identification-in-transcript): General automatic speaker identification; the article does not document mobile-mode parity. - [tl;dv bot-free recording](https://intercom.help/tldv/en/articles/14433337-recording-without-a-bot): Desktop capture and the audio-only limitation. - [tl;dv MCP](https://intercom.help/tldv/en/articles/15322415-mcp): Plan eligibility, tools, access model, and result behavior. - [tl;dv API](https://intercom.help/tldv/en/articles/11583137-api): Pro/Business eligibility and v1alpha1 status. - [tl;dv team privacy defaults](https://intercom.help/tldv/en/articles/15033798-team-privacy-defaults): Admin-controlled automatic sharing, workspace-library publishing, and privacy rules for sensitive meetings. - [tl;dv download limits](https://intercom.help/tldv/en/articles/5946213-how-to-download-your-recording): No bulk export plus paid-plan, ownership, and permission requirements for individual recording downloads. - [tl;dv organization and team model](https://intercom.help/tldv/en/articles/8975481-organization-vs-team-what-s-the-difference): Automatic same-domain Organization membership, absence of Organization-wide admin defaults, and the paid Team hierarchy. - [tl;dv permission levels](https://intercom.help/tldv/en/articles/10131073-understanding-permission-levels): Team roles, admin behavior, and the non-deletable domain Organization. - [tl;dv AI prompts](https://intercom.help/tldv/en/articles/9235713-ai-prompts-inspiration): Cross-meeting action-item reports grouped by participant and date plus common analysis workflows. - [tl;dv Slack workflows](https://intercom.help/tldv/en/articles/5946410-set-up-the-slack-integration): Conditional automatic summaries, decisions, and owner/deadline action lists plus the team-admin scope exception. ### Otter.ai sources - [Otter pricing](https://otter.ai/pricing): Current free, Pro, Business, and Enterprise allowances and feature gates. - [Otter Basic-plan limits](https://help.otter.ai/hc/en-us/articles/360047538094-Conversation-import-and-app-limits-on-the-Basic-free-plan): Monthly minutes, per-conversation duration, lifetime imports, and 25-conversation history. - [Otter desktop automatic recording](https://otter.ai/blog/never-miss-the-conversation-introducing-automatic-recording-in-otter-desktop): August 2026 automatic detection, reminders, and bot-free recording behavior for Zoom, Teams, Meet, and other browser calls. - [Otter automatic sharing](https://help.otter.ai/hc/en-us/articles/20424842990999-Manage-auto-share-settings): Workspace defaults for automatic audience, collaborator permissions, and meeting-level overrides. - [Otter supported languages](https://help.otter.ai/hc/en-us/articles/26660468516631-Transcribe-conversations-in-English-Spanish-French-German-Japanese-or-Chinese-Simplified): Six-language scope, beta languages, one-language behavior, French/English switching, and reprocessing limits. - [Otter speaker identification](https://help.otter.ai/hc/en-us/articles/21665587209367-Speaker-Identification-Overview): Post-processing diarization, learned speaker names, generic labels for new voices, and live Zoom behavior. - [Otter action items](https://help.otter.ai/hc/en-us/articles/25983095114519-Action-Items-Overview): Cross-meeting personal action-item view, transcript links, editing, reassignment, completion, and the lack of a workspace-wide all-assignees view. - [Otter automatic action-item assignment](https://help.otter.ai/hc/en-us/articles/5093228433687-Conversation-Page-Overview): Automatic detection and assignment of meeting action items to relevant workspace members. - [Otter AI Chat connectors](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview): Advanced-mode Gmail, Google Drive, Jira, Notion, and Salesforce connector capabilities plus plan and mobile-version caveats. - [Otter Jira integration](https://help.otter.ai/hc/en-us/articles/40485786582551-Connect-Jira-to-Otter-ai): Automatic Jira issue creation from meeting actions with assignees, due dates, projects, source links, and AI Chat access. - [Otter Slack integration](https://help.otter.ai/hc/en-us/articles/13627121851799-Connect-Slack-to-Otter-ai): Summary posting, recurring-meeting delivery, rich previews, access handling, and action-item notifications. - [Otter SharePoint export](https://help.otter.ai/hc/en-us/articles/38533740881175-Connect-Microsoft-SharePoint-to-Otter-ai): Enterprise automatic transcript, summary, and metadata export plus administrator and account-manager setup. - [Otter workspace auto-share controls](https://help.otter.ai/hc/en-us/articles/32589333117591-Manage-Workspace-auto-share-settings): Enterprise eligibility, selectable defaults, user overrides, and the privacy-lock exception. - [Otter MCP server](https://help.otter.ai/hc/en-us/articles/35287607569687-Otter-MCP-Server): Authenticated meeting scope, shared meetings, supported clients, and lack of a public MCP API key. - [Otter public API](https://help.otter.ai/hc/en-us/articles/4412365535895-Does-Otter-offer-an-open-API): Enterprise-only public API availability and account-manager enablement. - [Otter privacy and model training](https://otter.ai/privacy-security): Proprietary-model training on de-identified recordings and transcripts, plus third-party provider no-training and zero-storage commitments. - [Otter Enterprise controls](https://help.otter.ai/hc/en-us/articles/13352505516695-Enterprise-Admin-Controls-Overview): Enterprise no-training default, 2FA, export controls, audio removal, and advanced governance. - [Otter retention policy](https://help.otter.ai/hc/en-us/articles/19500988656279-Set-a-custom-Data-Retention-policy): Account-manager configured retention for full conversations, recordings, or transcripts. - [Otter conversation export](https://help.otter.ai/hc/en-us/articles/360047733634-Export-conversations): Individual and Business bulk exports across text, subtitle, and audio formats.