# Intercom integration

> Connect Intercom to Circleback and ask it to look up customer conversations and contacts, or draft and update Help Center articles.

- Canonical HTML: https://circleback.ai/integrations/intercom
- Plan: Every plan, including Free
- Setup guide: https://circleback.ai/docs/support/assistant/connectors/ask-circleback-about-intercom
- Integrations directory: https://circleback.ai/integrations
- Language: en-US

## How it works

1. Open the Ask page in Circleback.
2. Select the plug icon next to the message box to open Connectors.
3. Find Intercom, select Connect and approve access.
4. Ask, for example "Find the recent support history for alex@example.com."

## Frequently asked questions

### What can Circleback do in Intercom?

Search and read conversations, contacts and companies, and list, create and update Help Center articles.

### Can Circleback turn a meeting into a Help Center article?

Yes. Ask it to draft an article from a meeting, and it can create the article in Intercom.

### What can Circleback see in Intercom?

Only what the Intercom account you connect can see.

### Is it free?

Yes. Connectors are included on every plan, including Free.