Avoma vs. Fathom for meeting automation

What users say

Fathom earns praise for accurate, quick transcription during online meetings. Users value its app integrations and hyper-text video links—often called a "game changer." Avoma eliminates manual note-taking during client calls, allowing more focused conversations. Users describe it as practical for meeting management with strong collaboration features that drive projects forward.

Explore more perspectives through The Business Dive's Fathom review, verified Fathom reviews on Capterra, Avoma customer reviews on HubSpot, G2's Avoma reviews, or TrustRadius Avoma ratings.

Why users switch away

Avoma limitations

Feels too complex for basic transcription needs
Overwhelms individual users with unnecessary features
Suffers from bugs, delayed meeting joins, and speaker identification errors
Shows premium pricing that blocks small teams from advanced features
Creates dense transcripts that prove difficult to skim quickly

Fathom limitations

Works only for scheduled online meetings (Zoom, Google Meet, Teams)
Lacks support for in-person meetings or external audio imports
Offers no mobile application, requiring desktop app for all recordings
Restricts full AI summaries to just 5 meetings monthly on free plan
Prevents manual recording or uploading of audio files

Direct comparison

Avoma delivers comprehensive transcription, summarization, and CRM integration for teams needing detailed documentation. Fathom provides streamlined meeting assistance with an intuitive interface and generous free tier for simpler documentation needs.

Feature	Avoma	Fathom
In-person meetings	✅ Supported	❌ Not supported
Local recording	✅ Full support	⚠️ Limited
Integration depth	✅ Basic	✅ Basic
Automation	✅ Available	✅ Available
Language support	✅ 20+ languages	✅ 25+ languages
Desktop app	❌ Not available	✅ Required
Mobile app	✅ Available	❌ Not available
Starting price	Free with limitations	Free with limitations

Best fits

Avoma serves teams needing comprehensive solutions for both online and in-person meetings. Works well for:

Field sales teams documenting on-site client conversations
Customer success managers tracking in-person and virtual meetings
Enterprise environments requiring detailed documentation and CRM integration

Fathom fits individual professionals or small teams conducting primarily online meetings. Ideal for:

Knowledge workers spending most days in virtual meetings
Teams seeking simplicity over feature complexity
New users exploring AI meeting assistants with the free tier

FAQs

Can these tools handle in-person meetings? Avoma records in-person meetings through its mobile app for later transcription. Fathom cannot capture in-person meetings as it only works with scheduled online meetings.

Do they require meeting bots? Avoma uses a bot that joins meetings, sometimes with reported delays. Fathom captures meetings directly through its desktop app without using a bot.

How accurate are the transcriptions? Users report Avoma transcriptions reach ~95% accuracy even with jargon or accents. Fathom users consistently praise its quick, accurate transcriptions.