User reviews of tldv present mixed feedback, with some praising its feature-rich free plan and highly accurate transcripts that save significant time through AI-generated summaries and relevant highlights. The platform receives a 4.7 rating from 396 reviews on G2, indicating generally positive user sentiment. However, some users report reliability issues, with at least one Reddit user describing their experience as "terrible" and "unreliable."

Fathom receives consistently positive user feedback, earning a 5.0 rating from 790 reviews on Capterra and 4.4 from 29 reviews on Trustpilot. Users highlight its quick and accurate performance, easy integration with existing apps, and seamless background operation that delivers clear meeting summaries and action points. The transcription accuracy is reported to be between 85-90%, with users appreciating the ability to manually edit transcriptions and the hypertext links to video content.

Readers can learn more about these platforms through the following resources: 1, 2, 3, 4, 5, and 6.

tldv offers accurate transcriptions and an intuitive interface with AI agents for automated meeting tasks. The tool provides a generous free plan and integrates with over 5,000 platforms including major CRMs. However, it suffers from limited platform support, internet dependency issues, and some user privacy concerns that may limit adoption.

Fathom excels at real-time transcription and rapid AI summary generation across multiple formats. Users praise its exceptionally generous free tier and simple, non-overwhelming interface design. The tool's main limitations include restrictions on advanced features in free plans, lack of external audio file support, and absence of mobile applications.

tldv appears better suited for businesses requiring extensive integrations and AI automation capabilities, particularly those with complex CRM workflows. Fathom targets individual professionals and sales teams who prioritize simplicity and want to focus on conversations rather than note-taking. Both tools, while functional, offer relatively shallow integrations that don't deeply connect meeting insights to actual workflow execution and task completion.

Why users switch away from tldv or Fathom

Users switch away from tldv due to limited platform support, which restricts their ability to use the tool across all their preferred meeting platforms and devices. This limitation forces users to work within tldv's supported ecosystem rather than allowing flexibility in their meeting workflows.

Internet quality dependency creates reliability issues that drive users to seek alternatives. When users experience poor internet connections, tldv's performance degrades, making it unreliable for consistent meeting recording and transcription needs. This dependency on stable internet connectivity can result in missed recordings or poor-quality transcriptions during important meetings.

Privacy concerns represent another significant factor in user switching decisions. Some users express unease about how their meeting data is handled and stored, leading them to migrate to platforms they perceive as having stronger privacy protections or more transparent data handling practices.

Users switch away from Fathom due to limited platform functionality. The service only works with scheduled online meetings on Zoom, Google Meet, and Teams, and cannot import external audio files for transcription. This restricts users who need to transcribe recorded audio files or work with other meeting platforms.

Advanced features require paid subscriptions, which can drive users to seek alternatives. Meeting templates and structured note sections are only available in the Team edition at $19 per user per month, while unlimited AI summaries beyond 5 meetings require upgrading from the free plan to Premium at $15 monthly.

The absence of mobile applications creates accessibility limitations for users who need meeting functionality on iOS or Android devices. Additionally, some users find the on-screen widgets like live transcripts and pop-ups distracting during calls, though these can typically be hidden through settings.

FAQs

• Would tldv work for in-person meetings? What about Fathom? No, neither tldv nor Fathom work for in-person meetings. Both are designed specifically for online meetings on platforms like Zoom, Google Meet, and Teams.

• What do users say about the quality of transcriptions? Users praise both tools for their transcription quality. tldv users highlight "accurate transcriptions" as a key benefit. Fathom users describe transcriptions as "quick and accurate," with AI-generated summaries appearing just seconds after meetings end.

• Do these tools help a user follow up with action items from the meeting? How so? Yes, both tools help with action items. Fathom automatically produces action items in its AI summaries and can even generate draft follow-up emails. It also has an "Ask Fathom" feature that allows users to query meeting content via AI Q&A. tldv offers AI agents for note-taking and various meeting management tasks.

• Do these tools integrate with software like HubSpot, Salesforce, or Linear? Yes, both integrate with major business software. tldv integrates with HubSpot, Salesforce, Notion, and over 5,000 other applications. Fathom integrates with CRM systems like HubSpot and Salesforce to sync call notes, plus connects with Slack and Notion via Zapier.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps