tldv receives mixed reviews from users, with some praising its feature-rich free plan and accurate transcriptions that save significant time through AI-generated summaries and highlights. Users on G2 rate it 4.7 out of 5 stars, noting that the transcripts are highly accurate and the AI highlights are surprisingly relevant for improving productivity. However, other users report reliability issues, with some describing it as "terrible" and "unreliable" for their meeting needs.

Otter.ai also generates polarized feedback from its user base, with some appreciating it as an easy-to-use recording and transcription service that offers useful tools for meeting documentation. The platform receives criticism for producing messy transcripts and being particularly poor at handling multi-speaker conversations, with users reporting significant accuracy issues in group settings. Customer reviews on Trustpilot give it a 3.8 out of 5 rating, with complaints about the product not meeting advertised expectations, persistent bugs affecting core features, and unclear pricing with inadequate customer support.

For more detailed information about these tools, readers can explore: 1, 2, 3, 4, 5, 6.

Tldv offers accurate transcriptions with an intuitive interface and supports 30+ languages through its desktop application. Users appreciate the generous free plan and AI agents that handle recording and CRM integration tasks. However, the platform suffers from limited platform support, lacks mobile apps, and depends heavily on internet quality for optimal performance.

Otter.ai excels at real-time transcription with mobile apps and in-person meeting support, making it accessible across various scenarios. The tool captures comprehensive meeting information and provides AI-generated summaries that save significant time in note-taking. Users report issues with overly verbose transcripts that lack structure, transcription accuracy problems with complex audio, and unwanted calendar spam from the assistant.

Tldv appears best suited for desktop-focused teams that conduct virtual meetings in multiple languages and need robust CRM integration. Otter.ai works well for mobile professionals, educators, and teams that frequently conduct in-person meetings or interviews requiring real-time transcription. Both tools struggle with limited integration depth and fall short of providing comprehensive workflow automation that truly transforms meeting outcomes into actionable results.

While both platforms offer basic integrations with popular tools like HubSpot and Notion, neither provides the sophisticated automation engines needed for seamless post-meeting execution. Users often find themselves manually processing meeting insights rather than having the tools automatically drive next steps and follow-through actions.

Why users switch away from tldv or Otter.ai

Users switch away from tldv due to limited platform support that restricts their meeting environments and workflows. While tldv offers local recording through desktop apps for Zoom and Teams, it lacks comprehensive platform coverage and cannot handle in-person meetings effectively. This forces users to seek alternatives that work across more diverse meeting scenarios and platforms.

Internet connectivity dependency creates reliability issues that drive users to seek more robust solutions. Since tldv requires stable internet quality for optimal performance, users experiencing connectivity problems or working in environments with unreliable internet find the service unreliable. This technical limitation becomes particularly problematic for users who need consistent recording and transcription capabilities regardless of their internet conditions.

The absence of mobile applications limits user flexibility and accessibility compared to competitors. Without native mobile apps, users cannot easily access tldv's features on their smartphones or tablets, restricting their ability to record, review, or manage meeting content while mobile. This gap in mobile functionality pushes users toward alternatives like Otter.ai that offer dedicated iOS and Android applications for on-the-go meeting management.

Users switch away from Otter.ai due to transcription quality issues, particularly with complex audio environments where accuracy suffers and speaker identification fails. The platform struggles with transcription mistakes that compromise the reliability of the recorded content.

The verbose and unstructured nature of Otter.ai transcripts creates usability problems, making it difficult for users to quickly locate key takeaways from their meetings. This lack of organization requires additional time to process the output rather than saving time as intended.

Technical limitations and configuration problems drive user frustration, including the assistant spamming calendar invites, joining unwanted meetings when not properly configured, and restrictive free plan limitations such as the 40-minute cap on Zoom meetings. Additionally, the platform's limited language support beyond English, Spanish, and French, combined with the absence of a native desktop application, restricts functionality for diverse user needs.

FAQs

Would tldv work for in-person meetings? What about Otter.ai?

tldv would not work for in-person meetings. Otter.ai, however, can transcribe live in-person conversations via its app and can record audio via web or mobile app without requiring a meeting.

Does either of these tools require a meeting bot to join the meeting?

Both tools can use meeting bots - tldv has AI agents for recording and note-taking, while Otter.ai has an assistant that can join meetings in real time via integrations with Zoom, Teams, etc. However, both also offer local recording capabilities that don't require a bot.

What do users say about the quality of transcriptions?

Users report that tldv provides accurate transcriptions. For Otter.ai, users find it extremely easy to use for transcribing, but accuracy can suffer with complex audio, and some users note mistakes in transcription or speaker identification. Users also mention that Otter.ai transcripts can be overly verbose and lack structure.

Do these tools help a user follow up with action items from the meeting? How so?

tldv offers AI agents for CRM logging and automated workflows. Otter.ai's "OtterPilot" feature auto-generates summaries, follow-up emails, and CRM updates to help with post-meeting actions.

Do these tools integrate with software like Hubspot, Salesforce, or Linear?

Yes, both tools offer these integrations. tldv integrates with HubSpot, Salesforce, Notion, and over 5,000 other applications. Otter.ai integrates with Zoom, Slack, and pushes notes to HubSpot and Notion via OtterPilot.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps