How to record a WebEx meeting

Understanding WebEx recording options

WebEx offers different recording options based on your account type and role in a meeting. Free users can only record locally using the desktop app, while premium users can record on desktop and mobile with both local and cloud storage options. Hosts, co-hosts, and presenters can record directly in WebEx, but participants need special permissions or alternative methods.

How to record a WebEx meeting on your computer

For meeting hosts

1. During your live WebEx meeting, locate the "Record" button in the bottom right corner of your screen

2. Click the "Record" button to begin

3. If you have a premium account, choose where to save the recording:

   • Cloud storage (premium users only)

   • Local storage on your computer

4. After selecting your storage preference, click "Save"

5. A recording indicator will appear in the bottom corner with options to pause or stop recording

For meeting participants

If you're a participant and need to record:

1. Ask the host to make you a co-host or presenter

2. Once granted these permissions, you'll have access to the same recording controls

3. If permission isn't granted, you can use alternative recording solutions

How to record a WebEx meeting on your phone

Using the WebEx mobile app

1. Open the WebEx app on your mobile device

2. Join an existing meeting or start your own

3. Tap the "Record" button at the bottom of the screen

4. The recording will save to your device when the meeting ends

Using built-in screen recording (iPhone)

1. Enable screen recording in Control Center (Settings > Control Center > Add Screen Recording)

2. Join your WebEx meeting

3. Swipe down from the top right corner to access Control Center

4. Tap the screen recording button

5. After a three-second countdown, recording will begin

6. The recording will save automatically to your Photos app when completed

Using built-in screen recording (Android)

1. Swipe down from the top of your screen to access quick settings

2. Tap the "Screen record" icon (if not visible, tap the pencil icon to add it)

3. Join your WebEx meeting

4. Swipe down again and tap "Screen record"

5. Tap "Start" to begin recording

Enhancing your WebEx meetings with Circleback

Circleback is a tool that works with WebEx to provide AI-powered meeting notes, action item tracking, searchable transcripts, and multi-language support.

How to use Circleback with WebEx

There are two ways to use Circleback with WebEx:

Method 1: Connect your calendar

1. Log in to Circleback and go to Settings → Calendar

2. Connect your calendar account

3. Configure which meetings Circleback should automatically join

4. Circleback will join enabled meetings when they start

Method 2: Enter meeting link manually

1. Copy the WebEx meeting link from your invitation

2. Log in to Circleback

3. Paste the meeting link in the top-right corner

4. Circleback will join the WebEx meeting to record and take notes

Best practices for WebEx recording

For high-quality recordings:

1. Test before important meetings to ensure everything works

2. Tell participants that the meeting is being recorded

3. Use computer audio for the best recording quality

4. For long meetings, make multiple recordings to keep file sizes manageable

5. Check where your recordings are saved so you can find them later

Finding your WebEx recordings

Your recordings are stored in different places depending on how you saved them:

• Cloud recordings: Access through your WebEx account dashboard

• Local recordings (Windows): Located in the Documents folder by default

• Local recordings (Mac): Saved to the Home folder, accessible via Finder

• Mobile recordings: Stored in your device gallery or WebEx app