Alternatives to Avoma

Avoma works as a meeting assistant platform that joins online meetings to record, transcribe, and summarize conversations. The system processes meeting content to create organized notes broken down by discussion topics such as pain points and next steps, while also pulling out action items from the conversation.

Users can get ready for meetings with agenda templates and work together on notes in real-time during discussions. The platform also connects with customer relationship management systems like Salesforce and HubSpot, automatically sending relevant meeting information into these systems.

Many sales and customer success teams use Avoma to automatically document client calls and keep track of follow-up items, though the tool helps with general meeting productivity too. The system aims to cut down on manual note-taking while creating consistent documentation of meeting outcomes.

Users look for alternatives to Avoma because...

• Limited Integration Capabilities: Many users feel frustrated with Avoma's limited connections to other tools and platforms. For example, one sales manager struggled to sync Avoma with their existing CRM system, forcing their team to manually move important customer data between platforms, which added to their workload.

• Accuracy Issues with Transcription: Users often mention problems with how accurately Avoma transcribes, especially for calls with background noise or multiple speakers. For instance, a customer success team found that during their weekly meetings, Avoma would mix up speakers and get technical terms wrong, requiring significant time to fix these errors afterward.

• Steep Learning Curve: Several reviewers say that Avoma is hard to learn, especially for team members who aren't tech-savvy. One marketing director shared that their team needed nearly a month to become comfortable with the platform, with some people still struggling to find their way around the features and use the AI insights effectively even after several weeks.

How Circleback can help

Many users turn to Circleback because it focuses clearly on meeting notes without the complexity of a full meeting management platform. Circleback addresses several pain points that Avoma users mention:

Addressing Avoma's Cons:

1. Simplicity vs. Complexity: Unlike Avoma which some users find overwhelming, Circleback offers a focused note-taking solution without extra bells and whistles that might make things complicated.

2. Pricing Concerns: Circleback offers a more straightforward pricing model focused just on meeting notes, cutting out the premium costs tied to Avoma's wide range of features.

3. Technical Issues: By focusing only on notes rather than recording and multiple integrations, Circleback can deliver a more stable experience with fewer technical hiccups.

4. Learning Curve: Circleback's streamlined approach needs less training and getting used to, helping with complaints about Avoma being too hard to learn.

5. Transcription Accuracy: By specializing in note-taking, Circleback puts more effort into improving its core AI transcription abilities.

Feature Comparison: Avoma vs. Circleback

Circleback's appeal comes from its focused approach to solving one problem really well: creating quality meeting notes without making users navigate through a complex set of features they might not need.

What is Circleback?

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps