Avoma is an AI meeting assistant that records, transcribes, and summarizes your meetings. The software creates notes organized into sections like problems discussed and next steps. It pulls insights from meeting content and lets multiple people work on notes at the same time.

The platform includes agenda templates and connects with CRM systems like Salesforce and HubSpot. During meetings, it automatically captures information and adds it to your CRM. This means meeting details and follow-up tasks get saved without you having to enter them manually.

Sales teams and customer success teams use Avoma to track their calls and follow-ups automatically. Other teams use it to make meetings more productive with organized notes and clear action items after each session.

Why people look for Avoma alternatives

Transcription problems that waste time - Users often complain that Avoma's transcription quality is hit-or-miss. It struggles with accents, background noise, and technical terms. Sales teams have found that when they discuss specific product names or industry terms, the transcription usually needs major editing to be useful.

Too rigid and hard to customize - Many users find Avoma's note organization and summary formats too limiting. You can't easily change how information gets categorized or presented. Teams that want to structure their meeting notes differently than Avoma's standard breakdown often feel stuck with formats that don't match how they actually work.

CRM syncing issues that create headaches - Users regularly run into problems with CRM connections, especially unreliable syncing with Salesforce and HubSpot. Meeting data doesn't transfer correctly or creates duplicate entries. Sales reps have reported cases where important client call information failed to sync, forcing them to enter data manually and sometimes missing follow-ups entirely.

How Circleback solves these problems

People choose Circleback because it fixes the main frustrations that make other meeting AI tools more trouble than they're worth. Where tools like Avoma create extra work, Circleback actually makes your meetings more productive.

Transcription that actually works Circleback's AI handles what trips up Avoma most. Users consistently say Circleback captures different accents clearly, filters out background noise, and gets technical terms and industry jargon right. Sales teams especially appreciate that product names, company terms, and complex discussions come through correctly the first time. No more spending time fixing transcripts that should have worked from the start.

Flexibility that fits how you work Unlike Avoma's rigid templates, Circleback lets you structure meeting notes the way that makes sense for your team. You can create custom templates, change how things get categorized, and adjust summary formats to match your actual processes. Need different formats for client calls versus team meetings? Want to organize by priority instead of topic? Circleback adapts to you instead of forcing you into a box.

CRM connections you can trust Circleback's integrations just work. Users report smooth, reliable syncing with Salesforce and HubSpot, with smart duplicate detection that prevents the messy data problems Avoma users deal with. Sales teams can count on their meeting data flowing correctly into their systems, so no critical follow-ups or client information gets lost.

Beyond fixing these core issues, people love Circleback because it's easy to use, processes meetings quickly, and the team actually listens to feedback to make the platform better based on how people really use it.

Circleback provides best-in-class AI meeting notes and automations

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps