Avoma vs Granola for meeting automation

Avoma is an AI meeting assistant that records, transcribes, and summarizes meetings. It generates organized notes categorized by topics and actionable insights, with ~95% transcription accuracy even for technical jargon or accents. The platform supports agenda templates, note collaboration, CRM sync with Salesforce and HubSpot, and works for both online and in-person meetings via mobile. It operates across 20+ languages and includes a comprehensive integration ecosystem with Zoom, Slack and other tools.

The service is structured in tiers starting with a free plan (~10 meetings/month), then paid options from $19 to $129 per user monthly. While popular with sales and customer success teams for automatic call logging, some users find it unnecessarily complex for basic transcription needs. Occasional issues include delayed meeting joins, speaker identification errors, and dense transcripts that can be difficult to skim quickly. The platform functions through a web interface and mobile apps with no dedicated desktop application.

Granola is an AI notepad for meetings that runs locally on Mac computers. It captures meeting audio without requiring a bot to join calls, allowing users to make brief notes during conversations. When meetings end, Granola combines the audio recording with any user notes to produce structured summaries with sections like key takeaways and next steps. It works with all major meeting platforms by capturing system audio and offers customizable note templates.

The tool requires no setup for each meeting and functions offline on Mac with local recording and transcription. Pricing starts with a free trial of 25 meetings, followed by plans ranging from $18/month for individuals to $35/user/month for enterprise features. Current limitations include Mac-only support (no Windows version), no mobile apps yet, and limited integrations beyond calendar sync and Notion export. It supports approximately 16 languages but requires manual language selection.

Comparing Avoma and Granola

Avoma

• Avoma functions as an all-in-one meeting assistant that records, transcribes, and summarizes conversations. The platform offers organized notes with topic breakdowns, but lacks deeper integrations that would truly enhance productivity across workflows.

• While it provides CRM syncing and collaboration features that appeal to sales teams, many users find it unnecessarily complex for basic note-taking needs. Despite having mobile support and multiple integrations, Avoma still falls short on helping users effectively transform meeting content into meaningful action.

Granola

• Granola operates as a local audio capture tool that listens to meetings without requiring a bot, converting brief user notes into structured summaries. The Mac-only desktop application processes meetings locally without intrusion, though its integration capabilities are limited and don't fully connect to users' existing workflows.

• Its simplified approach allows users to focus on conversations rather than note-taking, but the platform's limited ecosystem makes it difficult to translate captured information into executable tasks. Despite offering customizable templates, Granola struggles to deliver deeper automation that would truly enhance post-meeting productivity.

Avoma appears better suited for sales and customer success teams who need CRM integration and structured documentation of client interactions. Its mobile support and broader platform compatibility make it valuable for organizations that require flexibility across different meeting environments, though its complexity might overwhelm individuals seeking simpler solutions.

Granola might appeal more to Mac-using individuals or small teams who prefer a non-intrusive, locally-processed approach to meeting documentation. Its simplified interface and "set and forget" functionality works well for users who want clean, structured notes without the overhead of a complex platform, though its limited cross-platform support and integration capabilities could be restrictive for larger organizations with diverse technology needs.

Avoma vs Granola: What do users say?

Avoma and Granola both offer AI-powered meeting assistant solutions but take different approaches. Users praise Avoma for its comprehensive all-in-one platform that records, transcribes, and summarizes meetings with high accuracy (around 95%) even with accents or jargon. It's particularly popular with sales and customer success teams due to its robust CRM integrations with Salesforce and HubSpot. Users appreciate how Avoma saves time on administrative tasks and offers strong integration capabilities with platforms like Zoom and Slack. However, some reviewers note it can be overkill for individual users with simple needs, occasionally experiences minor bugs, and higher-tier pricing may be challenging for small teams.

Granola takes a more minimalist approach as an AI notepad that runs locally on Mac computers and listens to meetings without requiring a bot in the call. Users value its "set and forget" functionality that allows them to focus on conversations while still producing quality notes afterward. The clean, simple interface reminds many of Apple Notes, and it works discreetly without meeting intrusion. Reviewers appreciate how it delivers well-organized summaries that can be tailored via templates. Limitations include its Mac-only availability (Windows support is frequently requested), no mobile app yet, and potential issues if audio isn't played through the system.

For more information, check out Avoma reviews on G2, Avoma reviews on HubSpot Ecosystem, Granola reviews from Bon Appétit editors, and Consumer Reports' analysis of best granola options.

FAQs

• Would Avoma work for in-person meetings? What about Granola? Yes, Avoma can work for in-person meetings via its mobile app, which records offline/in-person meetings for later transcription. Granola partially supports in-person meetings - the Mac app can capture in-room audio locally, but there's no mobile app yet (Android/iOS are "coming soon").

• What about meeting bots? Does either of these tools require a meeting bot? Avoma likely uses a bot joining the meeting as there's a mention in the cons section that "the bot sometimes joins a meeting late." Granola explicitly doesn't require a meeting bot - it "listens to meetings without needing a bot in the call" and "works discreetly with no meeting intrusion," running on your computer and capturing system audio.

• What do users say about the quality of transcriptions? For Avoma, users report that transcriptions are approximately 95% accurate even with jargon or accents.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps