Bluedot users report that the platform functions as a seamless extension of their workflow, joining calls without requiring invites or bots while capturing content in the background. The service maintains a high rating of 4.9 out of 5 stars based on 41 reviews on G2. However, some users have encountered issues with the sign-up process, particularly regarding requests for personal information like social security numbers, which has led to concerns about legitimacy in certain communities.

Fathom receives praise for its speed, accuracy, and ease of integration with existing applications, with users highlighting the value of hypertext links to videos as a particularly useful feature. The platform operates quietly in the background and delivers clear meeting summaries and action points immediately after calls. Users report transcription accuracy rates between 85% and 90%, with the ability to manually edit transcriptions, and the service maintains ratings of 5.0 stars with 790 reviews on Capterra and 4.4 stars with 29 reviews on Trustpilot.

For additional information about these platforms, readers can explore the following resources: 1, 2, 3, 4, and 5.

Bluedot excels at transcription accuracy and operates discreetly without requiring meeting bots, making it suitable for sensitive conversations. It supports over 100 languages and works across all major meeting platforms through a Chrome extension. However, the free tier is extremely limited at just 5 lifetime meetings, and higher-tier pricing can be steep for smaller teams.

Bluedot is best suited for sales professionals, user researchers, and teams that prioritize transcription accuracy and need to record meetings without obvious bot presence. The tool works well for organizations already using Chrome and Google Workspace. While it offers basic CRM integrations, the connections feel somewhat surface-level and don't deeply streamline post-meeting workflows.

Fathom provides a generous free plan with unlimited meeting recordings and offers an intuitive interface with multiple summary formats. It integrates well with major video conferencing platforms and generates quick, accurate transcriptions with useful AI-powered summaries. The tool is limited to online meetings only and cannot process uploaded audio files, restricting its versatility for hybrid work scenarios.

Fathom appeals to sales teams, project managers, and professionals who want a straightforward meeting assistant without complex setup requirements. Its free tier makes it accessible for small businesses and individual users testing AI meeting tools. Like Bluedot, its integrations handle basic data syncing but fall short of creating comprehensive workflows that truly reduce post-meeting administrative tasks.

Why users switch away from Bluedot or Fathom

Users switch away from Bluedot primarily due to its restrictive free tier and pricing structure. The free version allows only 5 meetings total, which functions more as a trial than a usable free service. After exhausting these 5 meetings, users must pay starting at $18 per month for the Basic plan, which still limits meetings to 1 hour each and audio-only recording. Higher-tier plans reach $25-40 per user monthly, making it expensive for small teams who need basic note-taking functionality.

Technical limitations drive users to seek alternatives, particularly the platform dependency and mobile restrictions. Bluedot works best with Chrome on desktop, creating barriers for organizations that don't use Chrome or users who need mobile support. The mobile and desktop app support are not fully mature, limiting accessibility compared to competitors. Users who need cross-platform flexibility or mobile access find these constraints problematic for their workflow requirements.

Feature limitations in lower-tier plans also contribute to user churn. Advanced capabilities like longer video recordings, custom templates, and unlimited meeting length are locked behind higher-priced Pro and Business plans. The Basic plan restricts users to audio-only recordings with 1-hour maximums, while custom templates and unlimited imports require the most expensive tiers. Users seeking comprehensive functionality without premium pricing often find better value elsewhere.

Users switch away from Fathom due to its limited platform compatibility. Fathom cannot handle in-person meetings or external audio file uploads, restricting it to only scheduled online meetings on Zoom, Google Meet, and Teams. This constraint prevents users from capturing content from other meeting formats or platforms they may need to use.

The lack of mobile application support drives users to seek alternatives. Fathom requires desktop usage exclusively, with no iOS or Android compatibility available. Users who need to access meeting recordings, transcripts, or summaries on mobile devices must find other solutions that offer cross-platform functionality.

Fathom's feature limitations compared to competitors cause user migration. While the free plan provides unlimited meeting recordings, AI summaries are capped at 5 meetings per month, with advanced features like meeting templates restricted to paid Team edition plans. Additionally, Fathom supports approximately 25+ languages for transcription, which is fewer than some alternatives that offer broader language support for international users.

FAQs

Would Bluedot work for in-person meetings? What about Fathom?

Yes, Bluedot would work for in-person meetings since it can capture any meeting on your device without requiring a bot to join calls. Fathom would not work for in-person meetings - it only works for scheduled online meetings on platforms like Zoom, Google Meet, and Teams, and cannot import external audio.

Does either of these tools require a meeting bot to join the meeting?

No, Bluedot does not require a meeting bot - it works as a Chrome extension that can quietly record meetings without any bot presence. Fathom's approach isn't clearly specified in terms of requiring a bot.

What do users say about the quality of transcriptions?

Users widely praise Bluedot for transcription accuracy, with many noting it as "the most accurate" AI notetaker they've tried. For Fathom, users describe the transcriptions as "quick and accurate," and praise the AI-generated summaries that appear just seconds after meetings.

Do these tools help a user follow up with action items from the meeting? How so?

Yes, both tools help with follow-up. Bluedot's AI generates follow-up emails from notes and can log action items to participants. Fathom provides action items after meetings, can draft follow-up emails, and has an "Ask Fathom" feature that allows users to query meeting content via AI Q&A.

Do these tools integrate with software like Hubspot, Salesforce, or Linear?

Yes, both offer integrations. Bluedot has a wide integration suite including Slack, Notion, Google Drive, HubSpot, and Salesforce, with one-click sync to CRM systems. Fathom integrates with CRM systems like HubSpot and Salesforce to sync call notes, plus connects to Slack and Notion via Zapier.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps