User reviews of Fathom indicate it provides quick and accurate meeting transcription and summarization services. The platform integrates seamlessly with existing applications and operates quietly in the background to deliver clear meeting summaries and action points after calls. Reviews note that transcription accuracy ranges between 85% and 90%, with the ability to manually edit transcriptions, and users appreciate features like hypertext links to video segments.

Krisp receives feedback as an effective AI-powered noise cancellation tool that operates as intended and saves users time by helping organize and track tasks. Users report the software successfully blocks background noise during calls, with some noting they can clap directly next to their microphone without the sound registering. The platform offers both free and paid versions, with users expressing satisfaction with the upload feature and overall functionality for digital nomads and remote workers.

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Fathom excels as a dedicated AI meeting notetaker with accurate transcriptions and quick AI summaries that appear seconds after meetings end. Its generous free plan and intuitive interface make it accessible, while features like speaker identification and the "Ask Fathom" Q&A capability add value. However, it's limited to scheduled online meetings on major platforms and lacks mobile app support, with some advanced features restricted to paid tiers and minimal integration depth beyond basic CRM syncing.

Krisp stands out by combining professional-grade noise cancellation with meeting transcription, making it ideal for users in noisy environments who need both clear audio and automated notes. The tool works across virtually all communication apps and supports both online and in-person conversations with extensive language support. Drawbacks include potential audio distortion during aggressive noise canceling, high CPU usage, and limited daily usage on the free plan, while its integrations remain fairly basic despite reasonable pricing.

Fathom suits sales teams and professionals who primarily use Zoom, Google Meet, or Teams and want reliable meeting documentation without distractions. Its straightforward approach appeals to users who value simplicity and don't need extensive workflow automation. The tool works best for organizations focused on meeting capture rather than complex post-meeting task management.

Krisp targets remote workers in challenging audio environments, call centers, and users who need flexible recording across multiple platforms. Its dual functionality appeals to those who want to solve audio quality issues while capturing meeting content. The tool serves users who prioritize audio enhancement alongside basic meeting documentation, though neither tool offers the deep integrations or comprehensive workflow automation needed for sophisticated meeting follow-up processes.

Why users switch away from Fathom or Krisp

Users switch away from Fathom due to platform limitations that restrict its functionality to scheduled online meetings only. Fathom cannot import external audio files or handle in-person conversations, working exclusively with Zoom, Google Meet, and Teams. This creates significant limitations for users who need to record and transcribe phone calls, in-person meetings, or audio files from other sources.

The absence of a mobile application represents another barrier for users who require flexibility in their meeting recording and note-taking workflows. Fathom operates only through desktop applications, preventing users from accessing meeting notes, recordings, or transcriptions on mobile devices. This desktop-only approach limits accessibility and convenience compared to solutions that offer mobile functionality.

Feature restrictions within pricing tiers drive some users to seek alternatives. Advanced capabilities like meeting templates with structured note sections are gated behind the Team edition, requiring users to upgrade from the free or basic plans to access organizational features. Additionally, some users find the on-screen widgets, live transcripts, and pop-ups distracting during calls, though these elements can typically be hidden.

Users switch away from Krisp due to audio processing issues that can affect call quality and transcription accuracy. Some users report that Krisp occasionally distorts the speaker's voice or clips words, particularly when attempting to cancel very loud background noises, which directly impacts the reliability of both voice communication and meeting transcription features.

The free plan's restrictive limitations create barriers for regular users, as noise cancellation is capped at only 60 minutes per day and meeting summaries are limited to 2 per day. Heavy users find these constraints insufficient for their daily workflow needs, forcing them to upgrade or seek alternatives with more generous free tiers.

Resource consumption and pricing concerns drive users to consider other options. Multiple users cite high CPU usage when Krisp is active, which can slow down their systems during important calls. Additionally, some find the Pro version pricing high relative to their needs, especially if they only require one feature (either noise cancellation or meeting notes) rather than the full feature set.

FAQs

Would Fathom work for in-person meetings? What about Krisp?

Fathom would not work for in-person meetings as it only works for scheduled online meetings on platforms like Zoom, Google Meet, and Teams. Krisp, however, would work for in-person meetings since it can capture any conversation using your device's audio.

Does either of these tools require a meeting bot to join the meeting?

Krisp does not require a meeting bot - it works locally through the app on your device with any voice application. The information provided doesn't specifically mention whether Fathom uses a meeting bot, though it does integrate with meeting platforms.

What do users say about the quality of transcriptions?

Users praise Fathom's transcriptions as "quick and accurate." For Krisp, users find the AI summaries with key points and action items "extremely accurate" and requiring minimal edits, though some report that audio distortion from aggressive noise cancellation can occasionally affect transcription accuracy.

Do these tools help a user follow up with action items from the meeting? How so?

Both tools help with follow-up. Fathom automatically generates action items and can even create draft follow-up emails after meetings. It also has an "Ask Fathom" feature for querying meeting content. Krisp generates structured summaries with key points and tasks, and allows task delegation within the app.

Do these tools integrate with software like HubSpot, Salesforce, or Linear?

Yes, both tools offer integrations. Fathom integrates with CRM systems like HubSpot and Salesforce to sync call notes, plus connects with Slack and Notion. It can automatically push summaries and action items to CRM deals. Krisp offers calendar integration for one-click recording and has native HubSpot CRM integration to push summaries.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps