Gong offers comprehensive conversation intelligence with AI-powered analytics specifically designed for sales teams. It provides deep insights into customer interactions, strong coaching capabilities, and extensive integrations with over 250 platforms. However, it comes with a significant price tag requiring annual commitments and substantial upfront costs, while users report occasional transcription delays and processing issues.

Gong is best suited for established sales organizations with substantial budgets who need advanced deal intelligence and pipeline forecasting. The platform excels for teams requiring detailed conversation analytics and sales performance optimization. Despite its integration breadth, teams may find themselves needing additional tools to fully operationalize meeting insights into actionable workflows.

TLDV provides a cost-effective AI notetaking solution with a generous free plan and strong CRM automation capabilities. It offers solid transcription services, easy clip sharing, and automated follow-up email drafting across multiple languages. The downsides include intrusive interface overlays during calls, higher-tier pricing for advanced features, and occasional transcription accuracy issues.

TLDV works well for startups, small teams, and budget-conscious organizations needing basic meeting recording and note-taking functionality. It's particularly valuable for teams heavily using video conferencing platforms who want automated CRM updates and meeting summaries. While it offers thousands of integrations through third-party platforms, users may still struggle to create seamless workflows that truly transform meeting content into completed tasks and meaningful action items.

Comparison table

What users say about Gong and TLDV

Users consistently praise Gong for its robust sharing capabilities and integration features, with reviewers highlighting how they can quickly share calls with clients or prospects right after meetings without administrative hassle. The platform is particularly valued by sales professionals who appreciate its ability to capture summaries, track key moments, and keep CRM systems updated automatically. However, the comprehensive feature set comes with complexity that some users find challenging to navigate initially.

TLDV receives overwhelmingly positive feedback from long-term users, with one reviewer reporting an absolutely positive experience after 18 months of use, praising its robust features that automate online meetings from A to Z. Users appreciate the platform's comprehensive approach to meeting automation and its ability to handle various aspects of the meeting workflow seamlessly. The tool is recognized for providing strong value and functionality that meets the diverse needs of teams looking to streamline their meeting processes.

Cost concerns represent the primary reason users move away from Gong. The platform requires significant financial investment with enterprise-level pricing that includes an annual platform fee around $5,000 for small teams, plus approximately $1,400–$1,600 per user per year. Additional onboarding services can add another $7,500 to the total cost. With no monthly payment options and only custom quotes available, many users find Gong expensive compared to similar products in the market, making it financially prohibitive for smaller organizations or those with tighter budgets.

Technical performance issues drive another segment of users to seek alternatives. Users frequently report frustrating delays and lags in call processing, which can disrupt workflow and reduce productivity. Transcription accuracy problems also plague the platform, with users noting occasional errors that can impact the reliability of meeting records and analysis. These technical shortcomings become particularly problematic for teams that depend heavily on real-time processing and accurate documentation of their sales conversations.

Privacy and usability limitations create additional friction that pushes users toward other solutions. Gong's privacy features, while well-intentioned, sometimes work against user needs by redacting useful information like phone numbers from call transcripts, making it harder for sales teams to access important customer details. The platform also lacks flexibility in deployment options, offering no dedicated desktop application and requiring users to work exclusively through web browsers. This combination of overly restrictive privacy settings and limited access options can frustrate users who need more control over their data and prefer different ways to interact with their conversation intelligence tools. Organizations evaluating different options often consider alternatives to find tools that better match their specific needs and constraints.

High cost for larger teams

Users frequently cite the relatively high cost of TLDV's Business plan as a significant barrier, particularly for larger teams. At approximately $35 per user per month, the Business tier can become expensive quickly as teams scale. This pricing pressure becomes especially acute when organizations need the advanced features like multi-meeting insights and enterprise integrations that are locked behind the higher-tier plans, forcing teams to either accept limited functionality or face substantial monthly costs.

Limited functionality in lower tiers

Many users express frustration that cross-meeting AI analysis and coaching insights are only available in the higher-priced Business and Enterprise plans, not in the free or Pro versions. This limitation means that teams using the otherwise robust free plan or the Pro plan hit a functionality wall when they need more sophisticated analytics and trend analysis across their meeting data. Users who initially adopt TLDV for its generous free offering often find themselves needing to upgrade to expensive plans or switch to competitors that offer AI meeting notes features at lower price points.

Technical issues and interface concerns

Users report switching away from TLDV due to intrusive interface overlays during live calls, including timers and other visual elements that can be distracting during important meetings. Additionally, some users experience occasional transcription delays and errors in name recognition, which can impact the reliability of meeting notes and summaries. While these interface elements can be minimized, the fact that they appear by default creates friction for users who prefer a completely seamless meeting experience without any visible recording indicators or overlays.

Using Gong

Does Gong work for in-person meetings?

Yes, Gong supports capturing in-person face-to-face meetings via its mobile app, making it useful for live meetings or field sales situations.

What do users say about the quality of Gong transcriptions?

Users report occasional transcription inaccuracies and some experience lags or delays in call processing. However, Gong is highly praised for providing rich call analytics including transcripts that help improve sales rep performance.

How does Gong help users follow up on action items?

Gong includes an automation engine with AI-driven workflows that can automatically generate follow-up tasks. It can trigger deal alerts, analyze emails, and streamline sales processes through automated recommendations.

Does Gong integrate with software like Hubspot, Salesforce, or Linear?

Yes, Gong has extensive integrations with over 250 tools, including Salesforce and HubSpot CRM, along with communication and productivity tools like Slack, Zoom, Google Meet, Webex, and Calendly.

Using TLDV

Does TLDV work for in-person meetings?

No – TLDV must join a video call or use a browser extension. It's not intended for purely offline meetings.

Does TLDV require a meeting bot to join the meeting?

Yes, TLDV uses cloud recording via Zoom/Meet API or Chrome extension to join and record meetings.

What do users say about the quality of TLDV transcriptions?

Users generally find the transcription quality good, with multi-language support helping global teams communicate. However, some users report occasional transcription delays or errors in names.

How does TLDV help users follow up on action items?

TLDV automates follow-up workflows by capturing action items automatically, drafting follow-up emails, and can create tasks in project management tools like Asana or Jira. It can also auto-update CRM records and schedule next meetings using AI meeting agents.

Does TLDV integrate with software like Hubspot, Salesforce, or Linear?

Yes, TLDV has native integrations with CRMs including HubSpot and Salesforce for logging notes automatically. It also offers 5,000+ app integrations via Zapier/API, and has native integrations with project management tools like Asana and Jira.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps