Users report mixed experiences with TLDV based on extended usage and testing. One reviewer notes that TLDV offers a feature-rich free plan compared to other AI note-taking applications, with highly accurate transcripts and time-saving summaries that include surprisingly relevant AI highlights. However, other users describe TLDV as unreliable and ineffective for their needs, suggesting inconsistent performance across different use cases.

Gong receives generally positive feedback from users, with reviewers praising its versatility and ease of use for analyzing call content to coach representatives and improve messaging strategies. Users report satisfaction with Gong's integration of AI features into the platform, though some note technical issues such as delays of up to 60 minutes for recorded calls to become available after completion. The platform is described as effective for spotting winning patterns and helping teams improve their sales processes.

For more detailed information, readers can explore these resources: 1, 2, 3, 4, 5, and 6.

Gong delivers comprehensive conversation intelligence designed primarily for sales teams, offering detailed analytics, coaching insights, and forecasting capabilities. The platform excels at sales performance improvement with rich call analytics and seamless CRM integration, though it comes at a premium price point with enterprise-level commitments required. While Gong boasts extensive integrations, many require third-party connectors, and the focus remains heavily on analysis rather than streamlining post-meeting action items.

TLDV provides accessible meeting recording and transcription with an intuitive interface and attractive free tier pricing. The tool handles basic meeting intelligence well with accurate transcriptions and simple summarization features, making it suitable for small teams and individual users. However, TLDV's platform support remains limited, and despite claiming thousands of integrations, the depth of these connections often falls short of enabling meaningful workflow automation.

Gong suits established sales organizations with dedicated budgets for conversation intelligence and formal coaching programs. The platform works best for teams that need comprehensive deal analysis, pipeline forecasting, and structured sales performance improvement. TLDV appeals to smaller teams, startups, and individual professionals who need straightforward meeting recording and basic transcription without enterprise complexity or costs.

Both tools, while competent at their core recording and transcription functions, struggle to bridge the gap between meeting insights and actionable next steps. Users often find themselves manually transferring information and tasks to other systems, suggesting that neither platform fully delivers on the promise of integrated meeting-to-action workflows.

Why users switch away from Gong or TLDV

Users switch away from Gong primarily due to its expensive pricing structure compared to similar products in the market. The platform requires an annual platform fee of around $5,000 for small teams plus $1,400-$1,600 per user per year, with additional onboarding services costing approximately $7,500. This pricing model offers no monthly plan options and requires custom quotes only, making it a significant financial commitment for many organizations.

Technical performance issues also drive users to seek alternatives. Some users report lags and delays in call processing, which can impact workflow efficiency. Additionally, transcription inaccuracies occur occasionally, affecting the reliability of the conversation intelligence data that sales teams depend on for coaching and analysis.

The platform's privacy features can create functional limitations that frustrate users. Features like phone number redaction, while designed for privacy protection, sometimes hide useful information from calls that sales teams need for follow-up activities and deal progression. The lack of a dedicated desktop application also means users must rely solely on web browser access for desktop functionality.

Users switch away from TLDV due to limited platform support, which restricts their ability to record meetings across all the platforms they use for business communications. This creates gaps in meeting coverage when teams rely on multiple conferencing tools or communication channels.

The lack of mobile apps prevents users from accessing their meeting recordings, transcripts, and summaries when away from their desktop computers. This limitation becomes problematic for users who need on-the-go access to review meeting content, especially compared to alternatives that offer full mobile functionality.

TLDV's inability to support in-person meetings forces users to seek other solutions when they need to record face-to-face conversations or field meetings. This functionality gap means users must either go without recording capabilities for in-person interactions or adopt additional tools to cover all their meeting recording needs.

FAQs

Would Gong work for in-person meetings? What about TLDV? Yes, Gong supports capturing in-person face-to-face meetings via its mobile app, making it useful for live meetings or field sales. TLDV does not work for in-person meetings.

What do users say about the quality of transcriptions? For Gong, some users report occasional transcription inaccuracies. For TLDV, users praise the accurate transcriptions as one of its strengths.

Do these tools help a user follow up with action items from the meeting? How so? Gong includes an automation engine with AI-driven workflows that can automatically generate follow-up tasks and trigger deal alerts. TLDV offers AI agents for note-taking and features like timestamps, highlights, and summarization that can help with follow-up activities.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps