Krisp excels as an audio enhancement tool that recently expanded into meeting assistance, offering industry-leading noise cancellation alongside AI transcription and summaries. Its primary strength lies in eliminating background noise during calls, making it invaluable for remote workers in noisy environments or call centers. However, users report occasional voice distortion, high CPU usage, and limitations with the free plan's 60-minute daily restriction.

Krisp works best for professionals who prioritize crystal-clear audio quality and want basic meeting documentation as a secondary feature. The tool's local recording capability and broad language support make it suitable for diverse work environments. While it offers some integrations with platforms like HubSpot, the automation features remain fairly basic for users seeking comprehensive workflow management.

Otter.ai positions itself as a dedicated transcription and note-taking solution with real-time capabilities and automatic meeting summaries. Users appreciate its ease of use, generous free tier, and ability to capture detailed meeting information with speaker identification. The platform struggles with verbose, unstructured transcripts and accuracy issues in complex audio situations, while its meeting bot can create calendar management headaches.

Otter.ai serves teams and professionals who need comprehensive meeting documentation and searchable transcripts, particularly in educational or interview settings. Its mobile apps and OtterPilot automation features provide more meeting-focused functionality than Krisp. Despite offering integrations with popular platforms, both tools ultimately provide limited depth in connecting meeting outcomes to broader productivity workflows, leaving users to manually bridge the gap between meeting insights and actionable work. For those looking for alternatives to Otter.ai, there are other solutions that may better fit specific needs.

Comparison table

What users say about Krisp and Otter.ai

Users praise Otter.ai for its user-friendly design, with reviews highlighting that it offers an intuitive interface that is easy to navigate and use, even for non-tech-savvy users. The AI Meeting Assistant feature has been identified as a standout capability that sets the platform apart from competitors. Overall, users find Otter.ai to be an effective transcription and note-taking solution that delivers on its core promises.

Krisp receives positive feedback from users who describe it as game changing and affordable, particularly praising its AI notes and task summaries that help users manage meeting deliverables effectively. The noise cancellation functionality is highly valued, with users noting that it removes any extraneous sounds, background voices and echos during calls. Users also appreciate that when using only the noise cancellation feature, none of their call data is processed, addressing privacy concerns.

Users often switch away from Krisp due to technical performance issues that interfere with their core communication needs. Some users experience audio distortion where Krisp affects the speaker's voice quality or clips words, particularly when trying to cancel very loud background noises. This audio degradation can ironically make calls less professional despite the tool's noise-canceling benefits, and it can also reduce the accuracy of meeting transcriptions, defeating the purpose of having clear, reliable meeting records.

The restrictive limitations of Krisp's free plan create a significant barrier for many users. With only 60 minutes per day of noise cancellation available on the free tier, heavy users quickly hit this ceiling and must upgrade to continue using the service. This daily limit can be particularly frustrating for professionals who have multiple meetings or long work sessions, forcing them to either ration their usage or pay for the Pro plan at around $8 per month, which some users find expensive if they only need basic noise cancellation.

Resource consumption and technical requirements also drive users to seek alternatives. Several users report that Krisp causes high CPU usage when active, which can slow down their computers and affect overall system performance. Additionally, the lack of mobile app support (since the mobile app was discontinued) means users are limited to desktop-only functionality, which doesn't work for those who need AI meeting agents and transcription capabilities on their phones or tablets while on the go.

Users frequently switch away from Otter.ai due to poor transcript quality and structure. The transcripts tend to be overly verbose and lack proper organization, making it difficult for users to quickly locate key takeaways from their meetings. Additionally, accuracy issues plague the service, with users reporting frequent mistakes in transcription and problems with speaker identification, particularly when dealing with complex audio situations.

Meeting management issues create significant frustration for Otter.ai users. The assistant feature can become problematic by spamming calendar invites or automatically joining meetings that users don't want it to attend if not properly configured. These unwanted intrusions can be embarrassing in professional settings and require constant vigilance to manage properly.

The limitations of Otter.ai's free tier drive users to seek alternatives. The 40-minute cap on free Zoom meetings is particularly restrictive for users who rely on the platform for longer meetings. Additionally, Otter.ai's language support is quite limited, primarily supporting only English with basic Spanish and French capabilities, which doesn't meet the needs of users working in multilingual environments or requiring transcription services in other languages.

Using Krisp

Does Krisp work for in-person meetings?

Yes, Krisp works for in-person meetings. It can capture any conversation, whether online or offline, using noise-canceling audio on your device.

Does Krisp require a meeting bot to join the meeting?

No, Krisp does not require a meeting bot to join the meeting. It records and transcribes meetings locally via the Krisp app and works with any voice app without needing a bot.

What do users say about the quality of Krisp transcriptions?

Users generally praise Krisp's transcription quality, with one user noting that the summaries with key points and action items were "extremely accurate" and required minimal edits. However, some users report that audio quirks can occasionally affect transcription accuracy, particularly when Krisp distorts the speaker's voice or clips words while trying to cancel very loud noises.

How does Krisp help users follow up on action items?

Krisp automatically generates meeting notes and summaries that include action items, and it allows task delegation within the app. The AI summaries structure key points and tasks, helping users follow up more effectively.

Does Krisp integrate with software like HubSpot, Salesforce, or Linear?

Yes, Krisp offers integrations including native HubSpot CRM integration to push summaries, and calendar integration for one-click recording. However, the context doesn't specifically mention Salesforce or Linear integrations.

Using Otter.ai

Does Otter.ai work for in-person meetings?

Yes, Otter.ai can transcribe live in-person conversations via its app.

Does Otter.ai require a meeting bot to join the meeting?

No, Otter.ai can record audio via web or mobile app without requiring a meeting or meeting bot, though it does offer an assistant that can join online meetings in real time when using integrations with platforms like Zoom and Teams.

What do users say about the quality of Otter.ai transcriptions?

Users report mixed experiences with transcription quality. While many find it easy to use and appreciate the real-time transcript capability, accuracy can suffer with complex audio. Some reviews note mistakes in transcription and speaker identification. Additionally, transcripts can be overly verbose and lack structure, making it difficult to quickly find key takeaways. Those looking for which tools provide better AI meeting notes might explore other options.

How does Otter.ai help users follow up on action items?

Otter.ai uses "OtterPilot" which automatically generates summaries, follow-up emails, and CRM updates to help with follow-up tasks.

Does Otter.ai integrate with software like HubSpot, Salesforce, or Linear?

Yes, Otter.ai integrates with HubSpot and can push notes to various platforms. It also integrates with Zoom, Slack, and other services via OtterPilot.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps