Avoma offers comprehensive meeting management with accurate transcription, organized note-taking, and CRM integration capabilities. Its strengths include 95% transcription accuracy, strong workflow integration with platforms like Zoom and HubSpot, and a free plan that makes it accessible for initial testing. However, the platform can be overly complex for simple transcription needs, occasionally experiences technical glitches like late bot arrivals, and carries premium pricing that may challenge smaller teams.

Krisp excels primarily as a noise cancellation tool that has expanded into meeting assistance, offering real-time audio enhancement alongside transcription and summary features. Users consistently praise its reliable noise removal capabilities and the accuracy of its AI-generated meeting summaries with action items. The tool faces limitations including occasional audio distortion during aggressive noise cancellation, a restrictive 60-minute daily limit on the free plan, and high CPU usage that can impact system performance.

Avoma suits sales teams, customer success organizations, and businesses requiring detailed meeting documentation with CRM synchronization capabilities. Its comprehensive feature set works best for teams that need structured meeting workflows and can justify the higher cost for advanced functionality. The platform appeals to organizations prioritizing thorough meeting analysis over simple transcription.

Krisp targets remote workers in noisy environments, call centers, and individual users who need both audio enhancement and basic meeting documentation. Its dual functionality makes it valuable for professionals who struggle with background noise during calls while also wanting automated note-taking capabilities. Both tools, while functional in their core areas, offer limited integration depth and provide minimal assistance in actually executing the tasks and follow-ups that emerge from meetings.

Comparison table

What users say about Avoma and Krisp

Avoma receives positive feedback from users who appreciate its effectiveness for meeting management and note-taking. Users on HubSpot Ecosystem praise the platform, noting it significantly outperforms manual note-taking for important client calls. Reviews on G2 highlight the software's user-friendly interface and seamless integration with video calling systems like Zoom, with users appreciating both the recording capabilities and the comprehensive recap features.

Krisp receives mixed reviews from users, with particular criticism directed at customer support quality. According to Trustpilot reviews, users report significant delays in resolving subscription issues, with some cases taking over a week without resolution. However, the noise cancellation technology itself receives praise from users on Reddit, who describe it as highly effective at filtering out background noise, with some users successfully using the free version for years.

Platform complexity often drives users away from Avoma, as the comprehensive AI meeting assistant can feel overwhelming for those with simpler needs. The platform is described as "not a basic transcriber" and can be "overkill for individual users or simple needs." This heavyweight approach, while feature-rich, creates unnecessary friction for users who just want straightforward meeting transcription without the extensive AI analysis and workflow integrations.

Technical reliability issues create frustration that pushes users toward alternatives. Users report that the meeting bot sometimes joins calls late, causing missed portions of important discussions. Additionally, there are occasional problems with speaker identification accuracy, which can make transcripts confusing to follow. While transcription accuracy is generally high at around 95%, these technical hiccups can be deal-breakers for users who need consistent, reliable performance.

Cost considerations become a significant factor, particularly for smaller teams and individual users. While Avoma offers a free plan, it's limited to around 10 meetings per month, and the paid tiers are positioned at premium price points with the Starter plan at $19 per user monthly, scaling up to $129 per user for Enterprise features. This pricing structure can be prohibitive for small teams or solo users who need more than the free tier offers but find the paid plans too expensive for their budget constraints.

Users switch away from Krisp primarily due to audio quality issues that can ironically undermine its core value proposition. While the noise cancellation technology is highly praised, some users report that Krisp occasionally distorts the speaker's voice or clips words, especially when trying to cancel very loud background noises. These audio quirks can negatively impact transcription accuracy, creating a frustrating experience where the tool meant to improve call quality actually degrades it in certain situations.

The restrictive limitations of Krisp's free plan drive many users to seek alternatives that offer more generous usage allowances. The free tier caps noise cancellation at just 60 minutes per day, which proves insufficient for heavy users who need consistent audio enhancement throughout their workday. Additionally, users are limited to only 2 meeting summaries per day on the free plan, making it difficult to fully evaluate the platform's meeting assistant capabilities before committing to a paid subscription.

Resource consumption and pricing concerns also contribute to user churn, particularly among those who only need specific features rather than Krisp's full suite of capabilities. Some users report high CPU usage when the application is active, which can slow down their systems and impact overall productivity. The pricing structure can feel excessive for users who primarily need either noise cancellation or meeting notes but not both, leading them to seek more specialized tools that better match their specific requirements and budget constraints.

Using Avoma

Does Avoma work for in-person meetings?

Yes, Avoma works for in-person meetings. It has a mobile app that can record offline/in-person meetings for later transcription.

What do users say about the quality of Avoma transcriptions?

Users highly rate Avoma's transcription accuracy and depth, with transcriptions being approximately 95% accurate even with jargon or accents. However, some users note that while the transcripts are detailed, they can be dense to skim quickly, and there are occasional speaker identification misses.

How does Avoma help users follow up on action items?

Avoma generates organized notes broken into topics including next steps, and it automates follow-up emails and CRM data entry. It captures actionable insights and can sync meeting information into CRM systems like Salesforce and HubSpot.

Does Avoma integrate with software like Hubspot, Salesforce, or Linear?

Yes, Avoma integrates with HubSpot and Salesforce for CRM sync, capturing meeting information into these platforms. It also has a strong integration ecosystem that includes Zoom, Slack, and connects with Notion via Zapier. However, Linear is not specifically mentioned in the available information.

Using Krisp

Does Krisp work for in-person meetings?

Yes, Krisp works for in-person meetings. It can capture any conversation, whether online or offline, using noise-canceling audio on your device.

Does Krisp require a meeting bot to join the meeting?

No, Krisp does not require a meeting bot to join the meeting. It records and transcribes meetings locally via the Krisp app and works with any voice app without needing a bot.

What do users say about the quality of Krisp transcriptions?

Users have given positive feedback about Krisp's transcription quality. One user noted that the summaries with key points and action items were "extremely accurate," requiring minimal edits. However, some users report that audio quirks can occasionally affect transcription accuracy, particularly when Krisp distorts the speaker's voice or clips words while trying to cancel very loud noises.

How does Krisp help users follow up on action items?

Krisp automatically generates meeting notes and summaries that include key points and action items. It also allows task delegation within the app, helping users manage follow-ups more effectively.

Does Krisp integrate with software like Hubspot, Salesforce, or Linear?

Krisp has calendar integration for one-click recording and native HubSpot CRM integration to push summaries. However, the context does not mention specific integrations with Salesforce or Linear.

For users considering alternatives to Avoma, it's worth exploring other meeting management solutions that might better fit specific needs and budget constraints. The decision between comprehensive platforms like Avoma and specialized tools like Krisp ultimately depends on whether teams need AI meeting agents with full workflow automation or simpler, focused functionality at a lower cost point.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps