Avoma vs Krisp for meeting automation

Here's what you should look for in an AI meeting automation tool:

• Transcripts that create a word-for-word record of the meeting. For example, a one-hour product development meeting generates a searchable document containing every feature discussion, technical requirement, and team decision.

• Action items are pulled directly from the conversation. When someone says "John will update the wireframes by Friday," the AI automatically creates a tracked task with the assignee and deadline.

• Meeting summaries distill hour-long conversations into 2-3 paragraphs. A 45-minute sprint planning meeting becomes a concise overview of sprint goals, resource allocation, and key decisions.

• Topic segmentation breaks discussions into labeled sections. A client call covering multiple projects is automatically divided into sections like "Website Redesign," "Q1 Marketing Campaign," and "Budget Review."

Other key features

In addition to the quality of these deliverables, we'll want to look at a number of other key factors:

• Ease-of-use: does it have a simple, intuitive setup that works for non-technical users?

• In-person meeting support: can it transcribe audio from live recordings or uploaded files, not just virtual calls?

• Security and privacy: how is customer data handled on the platform?

• Integrations: can it connect with your existing stack, like HubSpot, Notion, or Slack?

• Functionality: does it go beyond transcriptions and actually help you take action?

• Languages: can it transcribe and summarize meetings in different languages?

• Desktop and mobile apps: can you access it on Windows, Mac, iOS, and Android for on-the-go meetings?

Understanding Avoma and Krisp

Avoma is an AI meeting assistant platform that records, transcribes, and summarizes meetings. It generates notes organized by topics like pain points and next steps, with approximately 95% transcription accuracy even with accents or jargon. The system offers agenda templates, live note collaboration, CRM integration with Salesforce and HubSpot, and supports over 20 languages. It functions across both online and offline meetings through mobile recording.

The platform operates on a tiered pricing model starting with a free plan (limited to about 10 meetings monthly), then paid tiers from $19 to $129 per user monthly. It integrates with various tools including Zoom, calendars, and CRMs, while automating note-taking and follow-up tasks. Some users find it overly complex for basic transcription needs, occasionally experience delays with the bot joining meetings, and note that transcripts can be dense to review quickly. The system has web and mobile apps but no dedicated desktop application.

Krisp is an AI voice enhancement tool that functions as both a noise cancellation system and meeting assistant. It removes background noises like dog barks, keyboard sounds, and echo from audio in real-time across communication apps by acting as an audio filter layer. The tool has expanded to include meeting recording, transcription in 90+ languages, and AI-generated summaries with key points and action items.

The software operates through a desktop app for Windows and Mac, with no current mobile app support. It offers a free tier with 60 minutes of daily noise cancellation and limited meeting summaries, while paid plans start at $8/month for unlimited features. Krisp integrates with calendar systems for one-click recording and HubSpot CRM to transfer meeting content. The tool works for both online and offline conversations, recording locally without requiring a meeting bot.

Comparing Avoma and Krisp

Avoma

• Avoma functions as an all-in-one meeting assistant that records, transcribes, and summarizes conversations through structured topic breakdowns. While it offers comprehensive features including CRM integration and agenda templates, its limited integration depth makes it challenging to fully incorporate into existing workflows.

Krisp

• Krisp started as a noise cancellation tool but expanded to offer meeting transcription and AI summaries with key points extraction. Despite its technical strengths in audio enhancement, the platform lacks robust integrations and streamlined automation capabilities that would enable users to take meaningful action based on meeting insights.

Avoma suits sales teams and enterprises requiring detailed meeting documentation and basic CRM integration. Its strength in categorizing conversation topics and supporting collaborative note-taking makes it valuable for teams needing to capture and organize complex discussions, though its premium pricing and platform complexity may overwhelm individual users or small teams with simple needs.

Krisp works best for remote workers in noisy environments who need clear audio and basic meeting capture. Its core noise cancellation technology combined with meeting transcription offers a unique solution for professionals in call centers or shared workspaces, but its limited automation capabilities and integration options make it less suitable for teams requiring seamless workflows across multiple applications.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps