Avoma users report that the AI meeting assistant effectively eliminates the need to juggle note-taking during calls, allowing them to focus on productive conversations instead. Reviews indicate that the tool is particularly valuable for client calls where manual note-taking proves inadequate, as users struggle to remember and write down important details simultaneously. The platform appears to function as a practical solution for managing meeting notes and organizing tasks that arise from conversations.

Krisp users describe the noise cancellation software as highly effective, with some noting that it can filter out sounds as loud as clapping directly next to a microphone. The AI-powered tool is reported to save significant time and help users stay organized by preventing them from forgetting important details during calls. Many users have relied on the free version for extended periods, and the software maintains a reputation for working reliably as intended.

Readers can learn more about these tools through the following resources: 1, 2, 3, and 4.

Avoma positions itself as a comprehensive AI meeting assistant that excels in transcription accuracy and structured note organization. The platform offers strong CRM integration and automated administrative tasks, making it particularly valuable for sales and customer success teams. However, its feature-rich nature can feel overwhelming for users seeking simple transcription, and the higher-tier pricing may deter smaller teams, while the integration ecosystem, though broad, lacks the depth needed for truly seamless workflow automation.

Krisp takes a different approach by combining noise cancellation with meeting assistance, creating a unique value proposition for remote workers in challenging audio environments. The tool delivers reliable background noise removal and generates accurate meeting summaries, making it essential for users who need both clear audio and documentation. Despite its technical strengths, Krisp suffers from occasional audio distortion issues and resource-intensive performance, while its integration capabilities remain relatively basic and don't extend far beyond simple data pushing.

Both tools serve distinct audiences effectively - Avoma suits revenue teams and organizations requiring detailed meeting analytics and CRM workflows, while Krisp appeals to individual contributors and small teams prioritizing audio quality alongside basic documentation. Neither platform fully delivers on creating actionable workflow automation that transforms meeting insights into completed tasks or meaningful business outcomes.

The fundamental limitation of both solutions lies in their narrow integration scope and inability to bridge the gap between meeting intelligence and actual task execution, leaving users with good notes but limited pathways to turn those insights into completed work.

Why users switch away from Avoma or Krisp

Users switch away from Avoma due to its complexity and feature density, which creates an overwhelming experience for those with simpler transcription needs. The platform functions as a comprehensive meeting assistant with multiple components including agenda templates, live collaboration tools, CRM integrations, and detailed topic organization, making it excessive for individual users or teams that only require basic transcription services.

Technical reliability issues drive user departures, particularly around meeting bot functionality and speaker identification accuracy. Users report instances where the bot joins meetings late, causing missed content at the beginning of sessions. Additionally, the speaker identification system occasionally fails to correctly attribute dialogue to the appropriate participants, reducing the utility of the transcripts for meeting follow-up and reference purposes.

Cost considerations lead users to seek alternatives, especially for smaller teams operating on limited budgets. Avoma's paid tiers range from $19 per user per month for the Starter plan up to $129 per user per month for Enterprise, positioning it in the premium pricing category. The free plan restricts users to approximately 10 meetings per month with limited note-taking capabilities, forcing quick upgrades for teams with regular meeting schedules.

Users switch away from Krisp due to audio quality issues that can affect core functionality. The noise cancellation feature occasionally distorts the speaker's voice or clips words, especially when attempting to cancel very loud noises. These audio quirks directly impact transcription accuracy, undermining both the voice enhancement and meeting assistant capabilities.

The free plan's limitations create barriers for regular users. Noise cancellation is restricted to 60 minutes per day, which proves insufficient for heavy users who rely on the feature throughout their workday. Additionally, users are limited to only 2 meeting summaries per day on the free tier.

Technical performance and support concerns drive users to seek alternatives. Some users report high CPU usage when Krisp is active, which can slow down their systems during important calls and meetings. Customer support receives mixed reviews, with some users citing slow response times when they encounter issues or need assistance.

FAQs

Would Avoma work for in-person meetings? What about Krisp?

Yes, both tools work for in-person meetings. Avoma has a mobile app that can record offline/in-person meetings for later transcription. Krisp can capture any conversation (online or offline) using noise-canceling audio on your device.

Does either of these tools require a meeting bot to join the meeting?

Avoma uses a meeting bot that joins online meetings, though some users report the bot occasionally joins late. Krisp does not require a bot - it records and transcribes meetings locally via the Krisp app and works with any voice app.

What do users say about the quality of transcriptions?

Avoma users report highly accurate transcriptions at around 95% accuracy, even with jargon or accents. Users praise the "extremely accurate" AI summaries with key points and action items that require minimal edits. For Krisp, while users praise the accuracy of summaries and action items, some report that audio quirks like voice distortion or word clipping can occasionally affect transcription accuracy.

Do these tools help a user follow up with action items from the meeting? How so?

Yes, both tools help with action items. Avoma generates organized notes broken into topics including next steps and actionable insights, automates follow-up emails, and provides CRM data entry. Krisp generates structured summaries with key points and tasks, and allows task delegation in-app.

Do these tools integrate with software like HubSpot, Salesforce, or Linear?

Avoma has strong integrations with HubSpot, Salesforce, Slack, Zoom, and connects with Notion via Zapier. It can capture meeting information directly into CRMs and sync with calendars.

Krisp offers calendar integration for one-click recording and has native HubSpot CRM integration to push summaries, though it has more limited integrations compared to Avoma.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps