Users of Avoma frequently highlight its effectiveness in eliminating the need for manual note-taking during meetings, allowing them to focus on productive conversations instead of juggling documentation tasks. The platform is particularly valued for client calls where comprehensive record-keeping is essential, as users report it significantly outperforms traditional hand-written notes in capturing important details. Reviews consistently describe Avoma as a practical solution for managing meeting notes and follow-up tasks.

Zoom AI Companion users appreciate the platform's straightforward interface and comprehensive meeting functionality, noting that it simplifies the overall meeting experience. The software receives positive feedback for its clear video and audio quality, along with efficient screen sharing capabilities that enhance collaboration. Users also find the meeting scheduling features to be particularly convenient for organizing their workflow.

For additional insights on these platforms, readers can explore 1, 2, and 3.

Avoma serves as a comprehensive AI meeting assistant that excels at accurate transcription and detailed note organization. Its strength lies in CRM integration and robust feature set, making it particularly valuable for sales and customer success teams who need automated call logging and follow-up management. However, the platform can feel overly complex for simple transcription needs, and while it offers various integrations, the depth of workflow automation remains limited for users seeking to truly streamline their post-meeting actions.

Zoom AI provides a seamless, no-setup solution for existing Zoom users who want basic meeting summaries and action items. The tool's main advantage is its zero additional cost for paid Zoom subscribers and instant availability within the familiar Zoom interface. Its limitations become apparent when users need cross-platform functionality or deeper integrations with business tools, as it remains largely confined to Zoom's ecosystem with minimal external workflow capabilities.

Avoma targets sales teams, customer success organizations, and businesses requiring detailed meeting analytics and CRM synchronization. The pricing structure ($19-$129 per user monthly) reflects its positioning as an enterprise-focused solution with comprehensive features. Despite offering more integrations than Zoom AI, users may find themselves needing additional tools to fully capitalize on meeting insights and drive meaningful business outcomes.

Zoom AI suits organizations already invested in the Zoom ecosystem who need basic meeting intelligence without additional software costs. It works best for teams conducting primarily virtual meetings who value simplicity over advanced features. While both tools provide meeting transcription and summaries, neither offers the deep integration capabilities or comprehensive workflow automation that would truly transform meeting data into actionable business processes.

Why users switch away from Avoma or Zoom AI

Users switch away from Avoma primarily due to its complexity and feature overload. The platform is described as "not a basic transcriber" and represents a "hefty platform" that proves to be overkill for individual users or those with simple transcription needs. This comprehensive approach, while powerful, creates unnecessary complexity for users who simply want straightforward meeting transcription without the extensive suite of additional features.

Technical reliability issues drive user migration from Avoma. Users report that the bot sometimes joins meetings late, causing missed content at the beginning of sessions. Additionally, the platform experiences occasional speaker identification misses, which can create confusion in multi-participant meetings. These technical hiccups disrupt the core functionality users depend on for accurate meeting capture and documentation.

The pricing structure presents a significant barrier for cost-conscious users and small teams. Avoma's paid plans range from $19 to $129 per user per month, with higher tiers positioned at premium price points. Small teams and individual users often find these costs prohibitive, particularly when the platform's extensive feature set exceeds their actual requirements, making the investment difficult to justify for basic meeting transcription needs.

Users switch away from Zoom AI primarily due to platform limitations that restrict its functionality to Zoom meetings only. Unlike comprehensive AI meeting assistants, Zoom AI cannot capture or process meetings from other video conferencing platforms, making it unsuitable for organizations that use multiple meeting tools or need flexibility across different platforms.

The limited integration capabilities create workflow bottlenecks for users who need to connect meeting data with external systems. Zoom AI lacks native integrations with popular CRM platforms like HubSpot and Salesforce, and offers no direct sync with productivity tools like Notion. Users report poor chat integration within Zoom itself and occasional difficulties retrieving or sharing AI-generated notes outside the Zoom ecosystem.

Feature maturity issues also drive users to seek alternatives, as Zoom AI provides limited control over meeting recording and summarization compared to dedicated tools. The automation engine only covers basic summary generation and Q&A functionality, without external workflow automation capabilities. Additionally, users on free Zoom Basic plans have restricted access to AI features, and the 40-minute meeting limit further constrains functionality.

FAQs

Would Avoma work for in-person meetings? What about Zoom AI?

Yes, Avoma works for in-person meetings through its mobile app, which can record offline/in-person meetings for later transcription. Zoom AI, however, does not work for in-person meetings - it only works for virtual Zoom calls and cannot independently capture in-person audio.

Do these tools help a user follow up with action items from the meeting? How so?

Both tools help with action items. Avoma generates organized notes broken into topics including next steps, and automates follow-up emails and CRM data entry. Zoom AI automatically generates meeting summaries and next-action items at the end of calls, with summaries and highlighted action items available almost instantly after meetings for easy sharing.

Do these tools integrate with software like Hubspot, Salesforce, or Linear?

Avoma has strong integrations, connecting directly with HubSpot and Salesforce for CRM sync, and can integrate with Notion via Zapier. Zoom AI has limited integrations - it stays within Zoom's ecosystem with few native integrations and no direct HubSpot or Notion sync.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps