Bluedot users describe it as integrating seamlessly into their workflow, with the tool quietly joining calls without requiring invites or bots and capturing everything in the background. Reviews on G2 show a high rating of 4.9 out of 5 stars based on 41 reviews, with users appreciating how it feels like a natural extension of their work processes. However, some Reddit discussions mention concerns about the app's signup process, with users reporting issues when social security information was requested during registration.

Fireflies.ai receives mixed but generally positive feedback from users, with reviews highlighting its reliability as a transcription tool that achieves over 95% accuracy and automatically joins virtual meetings to provide transcriptions. Users on Trustpilot rate it 4.2 out of 5 stars across 177 reviews, with many finding it easier to use than competing platforms for breaking down meeting content and providing updates for missed meetings. The tool is described as solid but not perfect, with good customer support available through live chat and email, though phone support is not offered.

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Bluedot offers high transcription accuracy through a Chrome extension that records meetings without requiring a bot presence. The tool integrates with popular CRM and project management platforms, making it suitable for sales teams and researchers who need precise transcripts. However, the free tier is extremely limited at just 5 lifetime meetings, and pricing becomes steep at higher tiers, while mobile support remains unavailable.

Bluedot works best for desktop-focused teams who prioritize transcription accuracy and discreet recording capabilities. Sales professionals and user researchers benefit from its bot-free approach and seamless CRM integrations. The tool's integrations, while present, remain relatively basic and don't deeply automate post-meeting workflows or task management.

Fireflies.ai provides an accessible entry point with a permanent free tier and cross-platform support including mobile apps. The tool offers solid transcription quality and quick summary generation, making it suitable for general team collaboration and knowledge sharing. However, transcription accuracy can decline with accents or technical jargon, and summaries sometimes lack nuance or lose important context from the original conversations.

Fireflies.ai serves teams seeking an affordable, easy-to-implement solution across multiple meeting platforms and devices. Small to medium businesses benefit from its lower pricing and mobile accessibility for in-person meetings. Like Bluedot, its integrations tend to be surface-level, focusing mainly on data transfer rather than intelligent automation or actionable workflow enhancement.

Why users switch away from Bluedot or Fireflies.ai

Users switch away from Bluedot primarily due to its restrictive free tier and browser dependency limitations. The free version provides only 5 meetings total for the lifetime of the account, which functions essentially as a trial rather than a viable long-term free option. This contrasts with competitors like Fireflies.ai that offer ongoing free tiers with monthly meeting credits. Additionally, Bluedot's optimal performance requires Chrome on desktop, creating barriers for organizations that use different browsers or need mobile functionality.

Cost considerations drive users to seek alternatives, particularly for small teams and individual users. Bluedot's pricing structure starts at approximately $18 per user per month for the Basic plan, with higher-tier Pro and Business plans reaching $25-40 per user monthly. The Basic plan restricts users to audio-only recordings with a 1-hour maximum per meeting and excludes custom templates, while advanced features like unlimited video recording and CRM integrations require the more expensive Pro and Business tiers.

Platform and feature limitations also contribute to user churn. Bluedot lacks mobile app support, focusing primarily on desktop and web functionality, which limits accessibility for users who need on-the-go meeting recording capabilities. The tool's position as a newer market entrant means some advanced features remain locked behind higher-tier subscription plans, making it difficult for budget-conscious users to justify the expense for note-taking functionality alone.

Users switch away from Fireflies.ai due to transcription accuracy issues with specific types of content and speakers. The platform struggles with heavy accents, technical jargon, and correctly identifying different speakers during meetings. Several G2 reviewers specifically noted problems with misidentified speakers and missed slang terms.

The AI-generated summaries often lack the depth and nuance that users require for their work. Fireflies tends to produce high-level summaries that lose the original phrasing and tone of discussions, making them less useful for detailed follow-up work or capturing the specific context of conversations.

Feature limitations force users to upgrade to access basic functionality like video recording, which is only available on higher-tier plans rather than the free version. The free plan restricts advanced features and provides limited monthly meeting credits, creating barriers for users who need consistent access to full meeting recording capabilities.

FAQs

Would Bluedot work for in-person meetings? What about Fireflies.ai?

Yes, both tools work for in-person meetings. Bluedot can capture any meeting on your device without needing a bot to join calls. Fireflies.ai has a mobile app that can record in-person meetings and voice notes.

Does either of these tools require a meeting bot to join the meeting?

Bluedot does not require a meeting bot - it works via a Chrome extension and can quietly record meetings without any bot presence. Fireflies.ai does use a meeting bot called "Fred" that joins meetings as a participant to record, transcribe, and summarize discussions.

What do users say about the quality of transcriptions?

Bluedot is widely praised for transcription accuracy, with users often noting it as "the most accurate" AI notetaker they've tried. Fireflies.ai users report good transcription quality overall, even in other languages like Dutch, though accuracy can decrease with heavy accents or technical jargon, and some users noted issues with misidentified speakers or missed slang.

Do these tools help a user follow up with action items from the meeting? How so?

Yes, both tools help with follow-up. Bluedot's AI generates follow-up emails from notes and can log action items to participants. Fireflies.ai delivers summaries and bullet-point action items within minutes after a call and can auto-log notes to CRM systems and create tasks in tools like Asana.

Do these tools integrate with software like Hubspot, Salesforce, or Linear?

Yes, both offer extensive integrations. Bluedot provides one-click sync to CRM systems like Salesforce and HubSpot, as well as project tools like Notion and Slack. Fireflies.ai has dozens of integrations including native HubSpot and Salesforce connections, plus Zapier integration for additional connectivity options.

Another alternative: Circleback

Circleback provides best-in-class AI-powered meeting notes and automations. We support over 100 languages and automatic participant identification in both in-person and online meetings.

• Automatically-identified and assigned action items

• AI-enabled search across all meetings

• Automations with 100+ app integrations

• Industry-leading security with SOC 2 Type II, EU-U.S. Data Privacy Framework, and HIPAA compliance

• Ability to capture both online and in-person meetings with desktop and mobile apps