Fathom vs Fireflies.ai

Fathom

Mac for the new bot-free experience; Windows on the older path

Fathom supports major online platforms on computers, but its current 3.0 rollout is limited to Mac and English-language meetings. Windows remains supported through the older bot-based experience. Official pages conflict on whether iOS in-person capture is already live; Android, Chromebook, Linux, phone calls, webinars, and breakout rooms are not normal supported paths.

EvidenceFathom supported systemsFathom 3.0 rollout

Fireflies.ai

Web, macOS, Windows, iOS, and Android

Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks.

EvidenceFireflies desktop appFireflies mobile app

Fathom

iOS is staged; the old room workaround cannot separate speakers

Fathom’s marketing overview says its iOS app captures in-person meetings, but the help center and current launch page still call it coming soon or pre-download. In the older workaround, every room voice is attributed to the Fathom user rather than separated. Verify iOS access and room-speaker labeling in the actual account before rollout.

EvidenceFathom in-person meetingsFathom product overview

Fireflies.ai

Mobile and desktop room capture

iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats.

EvidenceFireflies mobile appFireflies speaker labels

Fathom

Unlimited AV, playback, highlights, and clips

Fathom has polished review and sharing for online calls. Video no longer universally requires the bot, but the current bot-free video path is limited to Zoom on Mac rather than equivalent across every supported platform.

EvidenceFathom pricingFathom bot-free recordingFathom product overview

Fireflies.ai

Bot mode saves AV; bot-free desktop saves neither

This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels.

EvidenceFireflies bot-free desktop recording

Fathom

Fast summaries, assigned action items, Ask Fathom, and team search

Summary quality and speed are core strengths. Paid AI action items identify assignees and link to the source moment; the API also returns completion state and assignee metadata. Fathom presents action items inside each meeting rather than documenting a workspace-wide task dashboard. Advanced summary types and some AI capabilities are plan-limited even while base transcription is free.

EvidenceFathom pricingFathom product overviewFathom AI action items

Fireflies.ai

Notes, search, and a workspace-wide assigned task feed

Fireflies offers strong meeting search and multiple AI surfaces. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities.

EvidenceFireflies pricing guideFireflies AI creditsFireflies Tasks Feed

Fathom

Meeting and customer-call library

Fathom organizes team calls and customer context well, but does not center a broader email/calendar/person/company knowledge layer for all departments.

EvidenceFathom pricing

Fireflies.ai

Meeting channels and cross-meeting search

The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies.

EvidenceFireflies pricing guide

Fathom

Organization and team visibility defaults, plus attendee auto-share

Admins can set auto-capture and visibility separately for external, internal, and unscheduled meetings at organization or team level, including whether users may override the default. Individuals can also send a summary, a recording, or both automatically—but the audience is every calendar invitee, including people who did not attend.

EvidenceFathom auto-capture and visibility controlsFathom attendee auto-share

Fireflies.ai

Enterprise rules can auto-route, share, and enforce privacy

Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. This is genuinely strong automation. The default recap visibility is broader than many buyers expect—teammates plus anyone holding the link—so configure the workspace default deliberately.

EvidenceFireflies Rules EngineFireflies recap privacy defaults

Fathom

CRM, webhook, Zapier, and Asana follow-through

Fathom handles common customer-facing follow-through well. Assigned action items can sync automatically or manually to Asana, webhooks can deliver action-item payloads, and Zapier or CRM integrations extend delivery. It does not document the same broad native trigger/condition/action builder for arbitrary work systems.

EvidenceFathom pricingFathom Asana integrationFathom public API

Fireflies.ai

Meeting rules, AI apps, CRM workflows, and automatic task handoff

Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas.

EvidenceFireflies Rules EngineFireflies pricing guideFireflies Tasks FeedFireflies Linear integration

Fathom

Strong CRM, Asana, Zapier, and common work-tool connections

CRM delivery and collaboration integrations cover the common sales workflow, while Asana turns assigned meeting actions into trackable tasks. Broader issue-tracker coverage and custom operational actions are less central.

EvidenceFathom pricingFathom Asana integration

Fireflies.ai

100+ integrations plus Zapier and API

Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync.

EvidenceFireflies integration directoryFireflies Linear integration

Fathom

Rich public API and MCP, scoped to the connected user

The REST API can return speaker-attributed transcripts, summaries, action items with assignees and completion state, attendees, CRM matches, playback metadata, and recording downloads. Its official MCP connects authorized meeting data to ChatGPT, Claude, and other clients. Both follow what the authenticated user owns or can see through team sharing; an administrator key does not automatically reach private meetings across the organization.

EvidenceFathom public APIFathom MCPFathom release notes

Fireflies.ai

GraphQL API, webhooks, and a rich remote MCP server

Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms.

EvidenceFireflies APIFireflies MCP tools

Fathom

Strong upper-tier controls, with US-only hosting

Enterprise adds SSO, SCIM, and custom retention. Fathom currently supports one retention policy per team and asks customers to configure it through support. All data is US-hosted; de-identified data may improve Fathom’s in-house models unless users or a Team Edition admin opt out.

EvidenceFathom pricingFathom auto-capture and visibility controlsFathom security and AI trainingFathom retention policies

Fireflies.ai

Business and Enterprise governance

Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training.

EvidenceFireflies pricing guideFireflies storage limitsFireflies Rules EngineFireflies data safetyFireflies compliance recording modesFireflies Enterprise controls

Fathom

38 languages on the free plan

Fathom documents 38 supported languages. Bot-free rollout is currently narrower, so language support should be checked per capture mode.

EvidenceFathom pricingFathom bot-free recording

Fireflies.ai

100+ languages advertised

Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary.

EvidenceFireflies pricing guide