Integrations
Plain integration
Connect Plain to Circleback and ask it to look up support threads and customers, reply to and triage threads, or update Help Center articles.
Plan: Every plan, including Free
How it works
- 1Open the Ask page in Circleback.
- 2Select the plug icon next to the message box to open Connectors.
- 3Find Plain, select Connect and approve access.
- 4Ask, for example "Reply to the open thread from alex@example.com with the fix we agreed on."
Frequently asked questions
Search and read threads, customers and tenants, reply to threads, add notes, assign, label, snooze and change the status or priority of threads, and update Help Center articles.
Yes. Ask it to reply to a thread, for example with a fix agreed in a meeting, and it posts the reply in Plain.
Yes. Ask it to update an article with what was decided in a meeting, and it makes the change in Plain.
Only what the Plain account you connect can see.
Yes. Connectors are included on every plan, including Free.