Fireflies.ai vs Plaud

Fireflies.ai

Web, macOS, Windows, iOS, and Android

Desktop supports system-audio recording and live assistance. Mobile supports in-person recording, reviewing meetings, search, sharing, and tasks.

EvidenceFireflies desktop appFireflies mobile app

Plaud

Recorders, iOS, Android, web, macOS, and Windows

Mobile apps manage devices and recordings; web and desktop provide access to the same account or workspace. Desktop records from a Mac or Windows computer. Without a Plaud device, Team capture is through desktop or audio imports. A native Apple Watch recorder is not documented; NotePin is separate wearable hardware.

EvidencePlaud desktopPlaud desktop requirementsPlaud Team requirements

Fireflies.ai

Mobile and desktop room capture

iOS and Android can capture in-person conversations. Fireflies documents that mobile recordings often do not auto-detect speakers, so names may need manual correction. Bot-free desktop can also hear room/system audio, with its own media and generic-label caveats.

EvidenceFireflies mobile appFireflies speaker labels

Plaud

Portable hardware with automatic speaker labels

All four Note/NotePin models record in-person conversations and support speaker-labeled transcription. NotePin S has a tactile button and highlight control; the original NotePin uses a pressure-sensitive control and lacks device highlights. Both need charging and transfer recordings for processing. Neither NotePin model supports phone-call recording.

EvidencePlaud devicesPlaud recording controlsPlaud plans

Fireflies.ai

Bot mode saves AV; bot-free desktop saves neither

This is the key evaluation detail: bot meetings can preserve audio/video and named speakers, while desktop bot-free mode produces notes/transcript without recording files and uses Speaker 1/Speaker 2 labels.

EvidenceFireflies bot-free desktop recording

Plaud

Saved audio, highlights, exports, and desktop screenshots

Keep and play back audio, export recordings and text, and mark important moments. Desktop can attach screenshots and typed notes to enrich summaries. Screenshots are not a continuous meeting-video recording. MCP and CLI can retrieve audio download links, full speaker-labeled transcripts, and generated notes.

EvidencePlaud devicesPlaud desktopPlaud plansPlaud Agent creditsPlaud MCPPlaud CLI

Fireflies.ai

Notes, search, and a workspace-wide assigned task feed

Fireflies offers meeting search, AI apps, and live assistance. It automatically creates and assigns meeting tasks, lets teams manage all accessible tasks in one feed, and can turn action items into trackable work in several project tools. Usage credits and plan gates still apply to advanced AI apps and assistant capabilities.

EvidenceFireflies pricing guideFireflies AI creditsFireflies Tasks Feed

Plaud

Templates, action items, and questions across recordings

Plaud generates speaker-labeled transcripts, default summaries, and action items. Template summaries offer different views of a conversation. Ask Plaud searches across transcribed files with references; Agent can create documents and take actions in connected apps. Default meeting outputs use transcription allowances, while Agent questions and new work use separate credits.

EvidencePlaud plansPlaud cross-recording questionsPlaud Skills and RoutinesPlaud Agent credits

Fireflies.ai

Meeting channels and cross-meeting search

The meeting library is searchable and collaborative, but the product is less centered on a unified relationship timeline combining meetings, email, calendar, people, and companies.

EvidenceFireflies pricing guide

Plaud

Recording knowledge base and connected Agent context

Plaud Intelligence organizes recordings into a searchable knowledge base. Agent can use shared Team recordings and connected tools to answer questions and complete tasks. The cited documentation does not establish dedicated person/company pages with rolling summaries and email relationship timelines.

EvidencePlaud cross-recording questionsPlaud Intelligence Team updatePlaud Skills and Routines

Fireflies.ai

Enterprise rules can auto-route, share, and enforce privacy

Enterprise admins can match meeting title, host, participants, or internal/external type, then route to a channel, share with users or teams, or enforce privacy. Recaps default to teammates plus anyone with the link; review that setting before rollout.

EvidenceFireflies Rules EngineFireflies recap privacy defaults

Plaud

Personal sharing, Team member access, and Routines

Personal plans include sharing and exports. Team files are private until shared with workspace members, with member-restricted links rather than public external links. Routines can deliver notes through connected tools, but this does not grant access to the source recording or establish workspace-wide sharing defaults.

EvidencePlaud plansPlaud Team sharingPlaud Intelligence Team updatePlaud Skills and Routines

Fireflies.ai

Meeting rules, AI apps, CRM workflows, and automatic task handoff

Fireflies can automatically create and assign tasks, then route them to Linear, Asana, Monday.com, Planner, Salesforce, and other systems with meeting filters on eligible plans. It also supports specialized AI apps. The experience spans several feature systems rather than one simple general condition/action canvas.

EvidenceFireflies Rules EngineFireflies pricing guideFireflies Tasks FeedFireflies Linear integration

Plaud

Conditional Routines, Skills, and connected actions

Plaud Intelligence replaces AutoFlow with Routines, which can run on schedules or conditions such as a completed recording. Skills define reusable tasks and can be shared on Team. Existing AutoFlows do not carry over automatically. Running Skills and Routines consumes Plaud Credits, separate from transcription minutes.

EvidencePlaud Skills and RoutinesPlaud Agent credits

Fireflies.ai

100+ integrations plus Zapier and API

Breadth is a major advantage across CRM, collaboration, storage, dialers, and productivity tools. Verify the plan required for each connector and direction of sync.

EvidenceFireflies integration directoryFireflies Linear integration

Plaud

Agent connectors, Zapier, and developer tools

Agent lists Slack, Gmail, Google Docs, Google Calendar, Outlook, Notion, Linear, and Zapier connectors. More Microsoft 365 integrations and a Salesforce note-sync connector are described as upcoming. Connected Agent actions use credits. MCP and CLI provide another route for assistants and custom workflows.

EvidencePlaud Intelligence Team updatePlaud Skills and Routines

Fireflies.ai

GraphQL API, webhooks, and a rich remote MCP server

Fireflies exposes transcripts and core meeting data through GraphQL plus webhooks for custom integrations. Its OAuth or API-key remote MCP server can retrieve full transcripts, summaries, action items, active meetings, analytics, soundbites, channels, and user data; it can also share, rename, organize, and clip meetings. Some advanced search and fetch tools remain experimental. Super Summary and Custom Apps data are still absent from the documented GraphQL API, and content passed into an external AI follows that provider’s retention terms.

EvidenceFireflies APIFireflies MCP tools

Plaud

MCP and CLI retrieval; separate Embedded SDK/API

Plaud MCP and CLI retrieve recording metadata, speaker-labeled transcripts, summaries, and audio links. CLI search matches recording names across up to 500 recent files, rather than semantic transcript search. The Embedded device SDK and transcription API are separate offerings; the cited docs do not establish a full REST API for the consumer workspace.

EvidencePlaud MCPPlaud CLIPlaud developer platform

Fireflies.ai

Business and Enterprise governance

Enterprise adds SSO/SCIM, Rules Engine governance, custom retention, and private storage. Its Super Admin role can access every workspace meeting, including “Only Me” content—useful for compliance, but a material privacy-policy decision. Fireflies says meeting content is never used for internal or external model training.

EvidenceFireflies pricing guideFireflies storage limitsFireflies Rules EngineFireflies data safetyFireflies compliance recording modesFireflies Enterprise controls

Plaud

Security certifications and Team administration

Plaud lists SOC 2 Type II, ISO 27001/27701, GDPR, and HIPAA support. Team adds billing, seat and device management, secure offboarding, and workspace-level data residency. Content remains private until shared. The Team FAQ says SSO is not yet supported; a workspace has a two-seat minimum.

EvidencePlaud Team requirementsPlaud Team administrationPlaud plans

Fireflies.ai

100+ languages advertised

Fireflies advertises broad transcription coverage. Real-world speaker separation and accuracy still depend on capture mode, room acoustics, accents, and vocabulary.

EvidenceFireflies pricing guide

Plaud

112 transcription languages

Plaud documents transcription in 112 languages with speaker labeling and custom vocabulary. Validate performance on the languages, accents, and specialized terminology you use; the supported-language count is not an independent accuracy comparison.

EvidencePlaud plans