Circleback Support

Account and setup

Connect your calendar Meeting joining preferences Sharing preferences Email preferences Connect your email Customize meeting participant Add custom vocabulary Enable Circleback for a Microsoft organization Change account email Export your account data Troubleshoot missing emails Delete your account

Switch to Circleback

Getting started with recording Configure whether meeting recordings are saved

Record meetings with the desktop app Use Circleback from the menu bar Choose audio and video recording preferences Troubleshoot recording on desktop Desktop recording requirements

Share a meeting Tag meetings Add your own notes Automatic meeting tagging Download meeting recording Delete a meeting Meeting languages Edit meeting notes Import a meeting Copy meeting notes or transcript Update meeting participant names Share meeting moments Leave comments on a meeting Create a meeting clip Select and take action on multiple meetings Claim meeting ownership

Getting started with automations Automatically share meetings with your workspace Generate insights with AI Run automations for past meetings Share an automation Enable automations for your workspace Export meeting data with webhooks Run automations for external meetings

Ask Circleback Assistant Use Assistant on mobile Use Assistant in Slack

Workspace and teams

Add people to your workspace Teams Deactivate a workspace member Update workspace roles Default and enforced workspace settings Data retention settings Usage dashboard Update workspace details Add multiple domains to your workspace Create a workspace

Update plan Update payment method Consolidate workspace billing Find past invoices and receipts Receive email receipts Transfer billing ownership Referrals Cancel subscription Switch to invoice billing Add seats by invoice Update billing information

Security Enable HIPAA compliance

Circleback API Circleback MCP Circleback CLI

Recording Desktop app

Desktop recording requirements

Requirements and recommendations for recording your screen and system audio with the desktop app

macOS

OS: macOS Sonoma (14.2) or later
RAM: 8 GB of RAM
Processor: Apple Silicon (M1 or later) or Intel Core i5 (8th generation or later)
Storage: We recommend having at least 50 GB of free disk space
Internet: Stable internet connection recommended

Windows

OS: Windows 11 or later
RAM: 8 GB
Processor: Intel Core i5 (8th generation or later), or AMD Ryzen 5 (3000 series or later)
GPU: DirectX 11 compatible GPU
Storage: We recommend having at least 50 GB of free disk space
Internet: Stable internet connection recommended

If you encounter other issues with the desktop app, check out our Troubleshooting guide.

Related articles

Troubleshoot recording on desktopCommon reasons that prevent recording on the desktop app and web Choose audio and video recording preferencesChoose your microphone, system audio, and screen capture settings for a recording Record meetings with the desktop appRecord meetings on any platform without a bot joining Use Circleback from the menu barUse the Circleback menu bar app to see upcoming meetings, record a new meeting, and more